# monday.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is monday.com the right Project Management solution for you? Explore 5945 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147657/monday-com/reviews

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monday.com

4.6 (5945)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 29th, 2026

# Reviews of monday.com

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

JC

Jack C

ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Monday.com is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in scalable tools with automation and integration capabilities, has such much of my experience comes from working with it with our clients.“

January 12, 2026

AM

Aqiral M

Project Management Solution for GrowingCivil Engineering, 51 - 200 employeesUsed the software for: Less than 6 months.

“Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in higher-paid plans — which may limit value for small teams or solo users.“

December 5, 2025

JC

Jack C

ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“It offers highly customizable boards, workflows, and multiple viewing options (Kanban, Timeline, Gantt or Calendar) with built-in automation that lets you reduce repetitive tasks and streamline workflows.“

January 12, 2026

MH

Michael H

Sales and SupportInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like to be able to).“

February 21, 2026

RS

Radha S

Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“Once set up, it made collaboration much easier by clearly showing ownership, deadlines, and status updates in one place. While there is a bit of a learning curve at the beginning due to the many customization options, the platform ultimately helped streamline workflows and keep everyone aligned.“

April 21, 2026

RV

Ravi V

Quality AnalystConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“some features are over complicated , some easy things like reporting and time tracking requires paid add ons - mobile app is bit clumsy as well.“

November 9, 2025

Rene M

IT ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Integrations with tools like Slack, Google Drive, and GitHub, along with robust automation, make it ideal for remote and offshore teams.“

December 21, 2025

John M

Area Sales ManagerConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“Monday com interface is very much cluttered and there is too many active boards and sometimes it gets difficult to find a item during a busy period or when you're under pressure to get something done.“

January 1, 2026

## Showing most helpful reviews

Showing 1-25 of 5944 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Patricia L.  
Operations Manager  
Hospitality  
Used the software for: 1-2 years

### "Solid tool for tracking and optimizing workflows"

April 7, 2026

5.0

is the primary platform that enables me to assign effective tasks to other teams and monitor effectively. It provides systematic reports that streamlines operations and enhances efficient resource allocation.

Pros

Organizing internal tasks with has been a win win progress from my experience. It offers comprehensive insights of workflows and tasks progress from one time to another. It has simple dashboards that enables teams to analyze data and track KPIs effectively.

Cons

The few drawbacks that I have experienced originated from the deep learning curve as a new user of this platform.

Review Source

VR

Verified Reviewer  
Operations Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Powerful tool, but comes at a price"

March 31, 2026

5.0

We have been using for a while now and overall it does what it promises. It keeps the team aligned and projects on track, which at the end of the day is what matters. We just wish the pricing was a bit more fair for growing teams. If you are a small team or a larger company with budget to spare, it is genuinely worth it. If you are somewhere in the middle, you might find yourself questioning the value every time the renewal comes around.

Pros

Honestly, the visual layout is what got us hooked. Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow. The automations are also a game changer once you figure them out. Things like auto assigning tasks or sending reminders used to eat up so much of our time, and now they just happen. Collaboration feels natural too, everything stays in one place instead of getting lost in email threads.

Cons

The pricing is where it starts to hurt. As soon as our team grew, the cost jumped significantly, and some features we expected to be basic are locked behind higher tier plans. There is also a learning curve. New team members do not just get it right away, we almost had to dedicate time to onboard each person properly. Sometimes the platform also feels a bit slow when we have a lot of boards loaded up.

Review Source

PS

Paul S.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "I love-hate Monday.com "

March 5, 2026

3.0

provides an easy to use (for end users) project management and collaboration platform. It required some learning and effort to set up, and pricing can be on the high side to get the features you require. It is one of those love-hate solutions.

Pros

is a good cloud based work/project management platform. It provides a colourful and easy to use interface for users, with plenty of templates, automation and reporting tools.

Cons

The free tier is not very useful and there are only 3 paid tiers. Some essential features are tied up in higher plans - forcing you to upgrade. There is a learning curve to customise it to how you want.

Review Source

VR

Verified Reviewer  
Marketing Generalist  
Mental Health Care  
Used the software for: 1-2 years

### "My favorite PM and/or CRM tool - very intuitive"

January 22, 2026

5.0

Although I didn't PERSONALLY pay for Monday, I worked for clients who were only making $100,000/year to clients who were multi-million dollar companies and Monday worked (and was affordable) for BOTH! Anytime a client is looking for a CRM or project management tool Monday is always my first suggestion.

Pros

I have used a lot of project management softwares and Monday is by far my favorite - it's very intuitive whether you're more of a Kanban type user or would prefer another type of view. I love the fact that you can build in dependencies and it integrates with several other softwares such as Zoom, Gmail, and Slack (to name a few).

Cons

The login situation is a little tricky. I had a few different clients that used Monday and I would get a little confused about how to ensure I was logging into the correct Monday account.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

A client suggested it and I fell in love with. I personally like it a lot more than Asana.

Review Source

VR

Verified Reviewer  
Instructional Designer  
Education Management  
Used the software for: 1-2 years

### "Flexible, Visual Project Management"

February 26, 2026

5.0

Overall, is a powerful and flexible work management platform that excels at project tracking, team collaboration, and workflow automation. It is especially effective for cross-functional teams that need visibility and accountability. While there is a learning curve for advanced customization, once configured properly, it significantly improves organization and transparency across projects.

Pros

The customizable boards, automation features, and multiple views (Kanban, timeline, calendar, dashboard) allow teams to tailor workflows to their needs. Collaboration is seamless with tagging, file sharing, status updates, and real-time notifications. The automation builder saves time by minimizing repetitive tasks, and its integrations with tools like Slack, Google Drive, and Salesforce improve productivity.

Cons

Pricing can become expensive as teams grow or require advanced features. Some automations and integrations are available only on higher-tier complex workflows can take time to set up, and performance may slow down if boards have many items. items. Reporting and dashboard capabilities, while useful, may feel limited compared to more robust analytics platforms.

Review Source

Hallye N.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "A wonderful software"

March 10, 2026

4.0

Monday has been an amazing tool for our business for project management and inventory tracking. We have used the platform to automate tasks for reporting.

Pros

Monday is a great platform with many automation features for inventory tracking and project management. This is an amazing software for business management and team collaboration in general.

Cons

It can seem very complicated and the automations are specific so it has a learning curve when you first start using it.

Review Source

AC

Angel C.  
QC  
Import and Export  
Used the software for: 2+ years

### "Good to try software."

March 10, 2026

4.0

I like to work on Monday app in simple day to day tracking for my workplace. I will continuous to use it.

Pros

What I like most about Monday .com is it provide clear visibility, flexibility, easy tracking. Users can customize their own workplace by adding the necessary subject which makes it much easier to track tasks, priorities, and progress across teams. It also helps everyone stay aligned and avoid missed follow- ups using their real time updates.

Cons

Can feel overwhelming if dashboards are not well designed, this could be easy to build but hardly to maintain or overbuild. Sometimes I can feel too many automations can confuse users.

Review Source

Elon E.  
Consultant  
Financial Services  
Used the software for: 6-12 months

### "Simple, visual and efficient project management tool"

March 18, 2026

5.0

Overall, my experience with has been positive. It’s a user-friendly tool that helps structure work and improve visibility across projects, even if some advanced features require a bit of time to fully master.

Pros

What I liked most about is its intuitive and visual interface. It makes it easy to track projects at a glance, and the flexibility of the boards allows you to adapt it to different workflows quickly.

Cons

What I liked least is that it can become quite complex when you try to use more advanced features, especially automations and integrations. Also, the pricing can increase quickly as your team grows.

Review Source

Kailey A.  
Jr. Project Coordinator  
Construction  
Used the software for: Less than 6 months

### "Simple, Effective, What Else Could You Want?"

March 5, 2026

5.0

My overall experience with has been overwhelmingly positive. I use the program daily and enjoy using it in conjunction with GC Pay.

Pros

Monday is an efficient and simple way for me to track subcontractor pay applications. It has an easy-to-learn layout, and I was able to implement it in my role quickly.

Cons

I do not currently have any complaints about . I have not fully explored the capabilities and tools on the site.

Review Source

Suzanne F.  
Director of Operations  
Real Estate  
Used the software for: Less than 6 months

### "Monday.com makes your life easier!"

March 18, 2026

5.0

I have enjoyed the experience, and found it to be a useful tool in managing many projects, all including important details.

Pros

is a helpful tool that I use as a Real Estate Team Operations Director. It's easy to format your calendar, checklists, etc. and share it with your team. I use it to delegate tasks for each property we work with to make it clear what needs to be done and my whom. It helps manage our processes, and simply automate tasks that are always needed for each property, along with being able to easily add in new items per listing as needed.

Cons

I honestly like all of it! It has great customization tools, solid customer support, and is a good value for our team.

Review Source

VR

Verified Reviewer  
Assoc Director AI  
Computer Software  
Used the software for: 2+ years

### "The best platform out there for unified, connected project spaces."

December 8, 2025

4.0

Monday is a fantastic tool and great for managing project workflows. You can easily build your workflow and integrate with all the popular platforms (i.e. Figma, Zapier, Google, AI)

Pros

is an excellent platform that integrates well and is extensible through their solid API. Usability is up there and much thought has gone into the ease of onboarding, which is great if you are using it as a client & internal space for projects.

Cons

Very little to be honest. Their AI tools are somewhat useful but like all AI they still suffer from being error prone.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

JIRA is a monster, legacy & slow, whilst being very expensive.

Review Source

DA

Deepthi A.  
IT Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Powerful tool once you get the hang of it"

August 25, 2025

4.0

Overall, has been helpful for our team, especially for keeping everyone on the same page. It’s flexible to work for different teams and types of projects, which is nice. At first, figuring out all the boards, automations, and settings can be a bit confusing. Once you get used to it, though, it really does make collaboration and project tracking easier.

Pros

I really like how easy it is to see what everyone’s working on at a glance. The boards and timelines make it simple to keep track of projects without constantly checking in with people. I also like that you can customize it for different teams. we’ve set up workflows that actually match how we work.And it connects with tools we already use like Slack and Google Drive, which makes life a lot easier.

Cons

The main thing I don’t love is that it can get a bit too much when we have a lot of boards and projects going on. Sometimes it feels like there are too many options or settings, and it takes a while to figure out the best way to organize everything.

Switched from

[Excel Analyzer](https://www.capterra.com/p/170910/ExcelAnalyzer/)

It worked okay for small projects, but it was hard to keep everyone on the same page and track progress across multiple teams

Review Source

AO

Arvin O.  
Marketing Manager  
Retail  
Used the software for: 1-2 years

### "Monday.com - Review as Manager and User"

June 30, 2025

5.0

Very nice and easy so far. I like how simple and easy to navigate it is. It grows with practice though.

Pros

Project Management - assigning of tasks and managing the day to day deliverables in boards and its timelines.

Cons

Suggestions or tutorial guides - the absence of suggestting boxes that highlight features may be something to explore.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Notion](https://www.capterra.com/p/186596/Notion/)

Reason for choosing monday.com

Because of the ease of use and minimal training needed for deployment

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Notion](https://www.capterra.com/p/186596/Notion/)

Because of the ease and UI differences between the apps

Review Source

Craig T.  
Director of Marketing  
Information Technology and Services  
Used the software for: 2+ years

### "Monday.com works!"

January 8, 2026

5.0

Pros

I used this platform for 7 years at a marketing agency to move 3000+ projects a year over multiple clients. It performed well and kept up with demand.

Cons

Integration with other platforms and software needs work on, it's easy to learn, but training could be improved for newer upgrades.

Switched from

[Workamajig](https://www.capterra.com/p/10533/Workamajig/)

Ease of use and cost were the main drivers of this move.

Review Source

François B.  
Digital project  
Retail  
Used the software for: 2+ years

### "Could be a great tool but..."

September 11, 2025

3.0

Good tool but I think there are better. I don't recommend to use it for the moment, may be when they fix important points.

Pros

\- Good UI/UX - Easy to use for all ages - Good connectors - Easy and quick to setup - Friendly for beginners

Cons

\- Lack of automation system - Lot off downtime - Bad use of guests - Very expensive - Lack of support - Bad free plan

Alternatives considered

[Notion](https://www.capterra.com/p/186596/Notion/)

Reason for choosing monday.com

We wanted to try with another product less expensive

Review Source

MH

Michael H.  
Sales and Support  
Information Technology and Services  
Used the software for: 2+ years

### "Monday.com for every day of the week!"

February 21, 2026

5.0

Overall, I'd recommend it in a heartbeat. It's super versatile, has a pleasant UI, and is really easy to maintain and share with others. I use it all day every day and I'm glad!

Pros

Monday is so versatile - we use it for meetings, progress tracking on projects, tracking bugs, cross-team information visibility, and even our company directory.

Cons

Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like to be able to).

Review Source

sH

sanjit H.  
Freelancer  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Review About monday.com"

November 1, 2025

5.0

My overall experience with has been excellent. The platform is very easy to use, and it helps me organize my data entry and client projects efficiently. I like the clean interface, automation features, and collaboration tools. It saves me a lot of time and makes my workflow more productive.

Pros

"The platform is highly customizable, which means we were able to build workflows tailored specifically to our construction processes, from estimating and pre-construction to active jobsite management and closeout. Whether it's assigning tasks, tracking subcontractors, monitoring materials, or logging daily reports, Monday gives us a clear and visual way to manage everything in one place."

Cons

"It can be a little hard to navigate, especially since we use for every aspect of our work like clocking in, project management, and calendars."

Review Source

VR

Verified Reviewer  
Head of Engineering  
Computer Software  
Used the software for: 6-12 months

### "A good work/collaborative tool"

February 23, 2026

4.0

It as always been lovely and positive especially for me, it is easy to navigate and easy to manage tasks, although the pricing can be challenging. But It is a very good service

Pros

As a frontend developer and a freelancer, I find it very easy to navigate because with my field of works, I do a lot of collaboration with my team or clients and this as made it very easy for me. The automation is also a piece I love so much only if I can master it

Cons

It is a little bit pricey because most time my team are always small and it is not always easy for us to get hang of the price, also though I still find the basic feature easy to use but some customization and some automation are sometime difficult to get hold of

Review Source

SG

Sunday G.  
Manager  
Management Consulting  
Used the software for: 2+ years

### "Robust and Flawless PPM GURU"

September 3, 2025

5.0

Pros

not only facilitate project portfolio management tools but also have collaboration and resource management capabilities that help streamline business processes.

Cons

is the most flawless PPM tool that I have ever used. Therefore, so far it has been so good.

Review Source

LE

Lyndsey E.  
Labor Coordinator  
Events Services  
Used the software for: 6-12 months

### "Connecting us all Together"

September 9, 2025

5.0

Overall, my team is happy with the use of Monday. We are continuing to build internal and inter-departmental SOPs and Monday has become an integral part of that.

Pros

I really appreciate the ease of use of Monday and the features that allow inter-departmental collaboration. It automates notifications, allowing each team to respond faster than they can check their email. It has also been great to work with their customer support people as we continue to build Monday into processes.

Cons

Monday currently does not interface with one of the main softwares we use as a company. It is something that our client manager is looking into, which is wonderful.

Review Source

Loyla L.  
Parenting Coach  
Individual & Family Services  
Used the software for: 2+ years

### " Customer for life"

November 10, 2025

5.0

Very satisfied customer. I’ve been using for years and consistently find the platform to meet my needs.

Pros

Great value and ease of use. Intuitive and creatively designed functionality. They offer an incredible amount of usage without any fee.

Cons

There are almost too many options. I found myself sticking to one design and not using the full range of formats.

Review Source

Emma J.  
Administrative Specialist  
Accounting  
Used the software for: 6-12 months

### "Great System - Makes Your Data Clean and Organized"

January 12, 2026

4.0

Pros

This software is very easy to use and has fantastic organization. It makes tracking new processes and tasks easy and clean. You definitely get a lot of value for the cost of the software.

Cons

We currently do not use it anymore as our tax management software does the same thing, so we did not need the additional platform to track this same information. Had we not transitioned to a better tax management system, I believe we would still be using .

Review Source

JG

Jasmine G.  
Office Manager  
Construction  
Used the software for: 2+ years

### "A Game-Changer for Construction Project Management – Monday.com is Our Daily Tool!"

July 27, 2025

5.0

Our overall experience with has been extremely positive. As a construction company juggling multiple projects, crews, and deadlines, Monday has helped us centralize operations, improve communication, and stay on schedule—all while making project management feel less chaotic. The platform is highly customizable, which means we were able to build workflows tailored specifically to our construction processes, from estimating and pre-construction to active jobsite management and closeout. Whether it's assigning tasks, tracking subcontractors, monitoring materials, or logging daily reports, Monday gives us a clear and visual way to manage everything in one place.

Pros

What I like most about is how seamlessly it organizes every phase of our construction projects—from pre-construction planning to closeout—all in one place. As a construction company, staying on top of multiple jobsites, subcontractors, material deliveries, client updates, and budgeting is overwhelming. Monday.com has become our central hub for managing these moving parts efficiently and visually.

Cons

The biggest challenge we’ve faced is the learning curve for new team members, particularly those in the field who are less tech-savvy. The flexibility of the platform is great, but without proper training, it can feel overwhelming or confusing for new users trying to navigate custom boards, automations, and status updates.

Review Source

PM

Patrick M.  
Chief Accountant  
Security and Investigations  
Used the software for: 2+ years

### "Robustious Collaborative Work Management Software"

August 12, 2025

5.0

Pros

I use across all the four organizations where I currently work. How it allows me to collaborate on project accounting tasks with colleagues in one central repository is what I like most.

Cons

I do not have anything that I can outline as a defect since I acquire everything I yearn with .

Review Source

CV

Cleophus V.  
Safety and Compliance Officer  
Architecture & Planning  
Used the software for: 2+ years

### "moday.com offers a viable platform for managing team projects."

July 13, 2025

5.0

The experience with has been very successful. It has helped us to consolidate our project activities making it easy to collaborate in and manage our projects with ease. monday.com has enabled us to strategically plan for our tasks including setting up due dates which allows us to finish our projects in time.

Pros

has a collaboration space with communication features which allows us to work together on our projects. monday.com has task analytics and reporting features which provide us with valuable insights on how to improve our task operations. monday.com has project dashboards which makes it easy to monitor our project operations making it easy to track their progress. monday.com has document management features which makes it easy to create project documents, store and access them any time.

Cons

There has been no hate towards anything about . It has given us a great experience which has had no challenges.

Review Source

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