# monday.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is monday.com the right Project Management solution for you? Explore 5720 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147657/practice-zebra/reviews --- monday.com 4.6 (5720) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of monday.com Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews JC Jack C ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Monday.com is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in scalable tools with automation and integration capabilities, has such much of my experience comes from working with it with our clients.“ January 12, 2026 AM Aqiral M Project Management Solution for GrowingCivil Engineering, 51 - 200 employeesUsed the software for: Less than 6 months. “Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in higher-paid plans — which may limit value for small teams or solo users.“ December 5, 2025 JC Jack C ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “It offers highly customizable boards, workflows, and multiple viewing options (Kanban, Timeline, Gantt or Calendar) with built-in automation that lets you reduce repetitive tasks and streamline workflows.“ January 12, 2026 MH Michael H Sales and SupportInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like to be able to).“ February 21, 2026 Rene M IT ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Integrations with tools like Slack, Google Drive, and GitHub, along with robust automation, make it ideal for remote and offshore teams.“ December 21, 2025 RV Ravi V Quality AnalystConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “some features are over complicated , some easy things like reporting and time tracking requires paid add ons - mobile app is bit clumsy as well.“ November 9, 2025 Joe K AccountantAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “You can customize Monday.com however you want allowing for automizations and systems to be utilized according to your needs making it very powerful.“ January 26, 2026 John M Area Sales ManagerConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “Monday com interface is very much cluttered and there is too many active boards and sometimes it gets difficult to find a item during a busy period or when you're under pressure to get something done.“ January 1, 2026 ## Showing most helpful reviews Showing 1-25 of 5720 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Elon E. Consultant Financial Services Used the software for: 6-12 months ### "Simple, visual and efficient project management tool" March 18, 2026 5.0 Overall, my experience with monday.com has been positive. It’s a user-friendly tool that helps structure work and improve visibility across projects, even if some advanced features require a bit of time to fully master. Pros What I liked most about monday.com is its intuitive and visual interface. It makes it easy to track projects at a glance, and the flexibility of the boards allows you to adapt it to different workflows quickly. Cons What I liked least is that it can become quite complex when you try to use more advanced features, especially automations and integrations. Also, the pricing can increase quickly as your team grows. Review Source MH Michael H. Sales and Support Information Technology and Services Used the software for: 2+ years ### "Monday.com for every day of the week!" February 21, 2026 5.0 Overall, I'd recommend it in a heartbeat. It's super versatile, has a pleasant UI, and is really easy to maintain and share with others. I use it all day every day and I'm glad! Pros Monday is so versatile - we use it for meetings, progress tracking on projects, tracking bugs, cross-team information visibility, and even our company directory. Cons Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like to be able to). Review Source RK Rob K. Owner and Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Great app… but the cost." February 13, 2026 3.0 Monday was great while we used it. The problem is not in the application or ease of use at all, it comes down to the price. Our office switched to a task list in high level that we use for other parts of our business and has the same capability without additional cost. Take this with a grain of salt, we are a smaller business. A larger team and I could see this being very helpful. Maybe add a lower option for small businesses. Pros Monday is clean and organized. It was really great for keeping our whole team on the same page most of the time. Great for things like inventory lists, tasks, lead call-backs, etc. Cons The cost. $60 per month seems like overkill for something that does what other systems like a google document, shared apple notes, skylight, etc (I’m sure there are less expensive options) can do. The only thing different was I get a notification on Monday. If you schedule time each day to check a list instead of needing a notification, there are free ways to do all the same things. Review Source VR Verified Reviewer Digital Marketing Manager Insurance Used the software for: 2+ years ### "Monday.com is great for light to medium needs, but you may outgrow it's capabilities" January 28, 2026 3.0 I was on the team that initially vetted and recommended Monday.com, and I've used it for 4+ years almost daily. It excels with simple project management and offers extremely user-friendly functionality. However, it has serious limitations compared to, say, Jira, or another platform used to manage intricate projects spanning multiple teams. Pros The colors, branding, interface, and instructional information provided within the interface are very inviting and non-intimidating for non-technical people. Cons It lacks many of the more advanced capabilities offered by Asana, Jira, and other task/project management platforms Switched from [Trello](https://www.capterra.com/p/211559/Trello/) The team felt Trello offered a poor user experience and a limited interface Review Source VR Verified Reviewer Instructional Designer Education Management Used the software for: 1-2 years ### "Flexible, Visual Project Management" February 26, 2026 5.0 Overall, monday.com is a powerful and flexible work management platform that excels at project tracking, team collaboration, and workflow automation. It is especially effective for cross-functional teams that need visibility and accountability. While there is a learning curve for advanced customization, once configured properly, it significantly improves organization and transparency across projects. Pros The customizable boards, automation features, and multiple views (Kanban, timeline, calendar, dashboard) allow teams to tailor workflows to their needs. Collaboration is seamless with tagging, file sharing, status updates, and real-time notifications. The automation builder saves time by minimizing repetitive tasks, and its integrations with tools like Slack, Google Drive, and Salesforce improve productivity. Cons Pricing can become expensive as teams grow or require advanced features. Some automations and integrations are available only on higher-tier complex workflows can take time to set up, and performance may slow down if boards have many items. items. Reporting and dashboard capabilities, while useful, may feel limited compared to more robust analytics platforms. Review Source VR Verified Reviewer Head of Engineering Computer Software Used the software for: 6-12 months ### "A good work/collaborative tool" February 23, 2026 4.0 It as always been lovely and positive especially for me, it is easy to navigate and easy to manage tasks, although the pricing can be challenging. But It is a very good service Pros As a frontend developer and a freelancer, I find it very easy to navigate because with my field of works, I do a lot of collaboration with my team or clients and this as made it very easy for me. The automation is also a piece I love so much only if I can master it Cons It is a little bit pricey because most time my team are always small and it is not always easy for us to get hang of the price, also though I still find the basic feature easy to use but some customization and some automation are sometime difficult to get hold of Review Source AC Angel C. QC Import and Export Used the software for: 2+ years ### "Good to try software." March 10, 2026 4.0 I like to work on Monday app in simple day to day tracking for my workplace. I will continuous to use it. Pros What I like most about Monday .com is it provide clear visibility, flexibility, easy tracking. Users can customize their own workplace by adding the necessary subject which makes it much easier to track tasks, priorities, and progress across teams. It also helps everyone stay aligned and avoid missed follow- ups using their real time updates. Cons Can feel overwhelming if dashboards are not well designed, this could be easy to build but hardly to maintain or overbuild. Sometimes I can feel too many automations can confuse users. Review Source Mai M. Managing Director Hospitality Used the software for: Less than 6 months ### "Mondays can be great!" February 24, 2026 5.0 It has been a seamless implementation and we are thrilled with our decision to utilize this platform. It has been a net positive to our team! Pros Wildly easy to implement and onboard the team! I found the platform incredibly user friendly and fully appreciated the aid of the customer support while setting it up! Cons Thus far, NO cons! It has truly been easy to adopt, implement and use daily! The entire team has enjoyed the experience and we have no regrets! Review Source Kailey A. Jr. Project Coordinator Construction Used the software for: Less than 6 months ### "Simple, Effective, What Else Could You Want?" March 5, 2026 5.0 My overall experience with monday.com has been overwhelmingly positive. I use the program daily and enjoy using it in conjunction with GC Pay. Pros Monday is an efficient and simple way for me to track subcontractor pay applications. It has an easy-to-learn layout, and I was able to implement it in my role quickly. Cons I do not currently have any complaints about monday.com. I have not fully explored the capabilities and tools on the site. Review Source Suzanne F. Director of Operations Real Estate Used the software for: Less than 6 months ### "Monday.com makes your life easier!" March 18, 2026 5.0 I have enjoyed the experience, and found it to be a useful tool in managing many projects, all including important details. Pros Monday.com is a helpful tool that I use as a Real Estate Team Operations Director. It's easy to format your calendar, checklists, etc. and share it with your team. I use it to delegate tasks for each property we work with to make it clear what needs to be done and my whom. It helps manage our processes, and simply automate tasks that are always needed for each property, along with being able to easily add in new items per listing as needed. Cons I honestly like all of it! It has great customization tools, solid customer support, and is a good value for our team. Review Source VR Verified Reviewer Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "The Best CRM I Have Used - 'For My Needs'" November 5, 2025 5.0 I have used many CRM's including Monday, many years ago. It wasn't like it is now and I'm quite pleased with the progress. I'd have to say Monday is the best CRM for my needs I have ever used and I won't use anything else moving forward! Pros I love the interface and overall ease of use. It's looks great and well organized out of the box. Yet completely customizable to fit anyones needs from a solo entrepreneur to fortune 500 corporation. Cons Sometimes too many customization options is too much. The new "campaigns" feature for emailing tripped me up for hours! Once customer support instrusted me on how to access the section, all was well. Then the real malfunction occurred. I spent at least four hours with a support rep trying to import a csv with first name, last name and email. Neither of us could import the list completely. Leading the bug to be escalated to the next level of support. It's been two days now and I am sitting on a mailer to 735 of my clients. I may be forced to use another email server which is highly counterproductive. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) ClickUp is awesome! BUT - It's far too non-linear for me. I ended up spending more time trying to figure how and where templates were installed and located. Leading to lots of time spent on non productive tasks. But it holds it's own without a doubt. Review Source DA Deepthi A. IT Engineer Information Technology and Services Used the software for: 6-12 months ### "Powerful tool once you get the hang of it" August 25, 2025 4.0 Overall, Monday.com has been helpful for our team, especially for keeping everyone on the same page. It’s flexible to work for different teams and types of projects, which is nice. At first, figuring out all the boards, automations, and settings can be a bit confusing. Once you get used to it, though, it really does make collaboration and project tracking easier. Pros I really like how easy it is to see what everyone’s working on at a glance. The boards and timelines make it simple to keep track of projects without constantly checking in with people. I also like that you can customize it for different teams. we’ve set up workflows that actually match how we work.And it connects with tools we already use like Slack and Google Drive, which makes life a lot easier. Cons The main thing I don’t love is that it can get a bit too much when we have a lot of boards and projects going on. Sometimes it feels like there are too many options or settings, and it takes a while to figure out the best way to organize everything. Switched from [Excel Analyzer](https://www.capterra.com/p/170910/ExcelAnalyzer/) It worked okay for small projects, but it was hard to keep everyone on the same page and track progress across multiple teams Review Source Hillel G. Director of Implementation Hospital & Health Care Used the software for: 1-2 years ### "Monday helps accomplish a lot of tasks" August 25, 2025 4.0 Overall experience has been great, can be confusing for some to setup systems but customer service has been pretty helpful Pros There are so many that make monday great. AI, automations, visuals, data Integrations. Its truly amazing what monday can help accomplish Cons Monday can be very laggy and slow to display content especially on larger boards that have a lot of data set. Switched from [Bolt](https://www.capterra.com/p/147310/Bolt-Subcontractor-Software/) Limited on fuctionality whereas monday amhad more features Review Source François B. Digital project Retail Used the software for: 2+ years ### "Could be a great tool but..." September 11, 2025 3.0 Good tool but I think there are better. I don't recommend to use it for the moment, may be when they fix important points. Pros \- Good UI/UX - Easy to use for all ages - Good connectors - Easy and quick to setup - Friendly for beginners Cons \- Lack of automation system - Lot off downtime - Bad use of guests - Very expensive - Lack of support - Bad free plan Alternatives considered [Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing monday.com We wanted to try with another product less expensive Review Source KB Kim B. Institutional Giving and Operations Manager Renewables & Environment Used the software for: 6-12 months ### "Monday.com successful workflow streamlining" July 8, 2025 4.0 Overall, I think my experience has been pretty good. It has really helped our organization stay up to date with what various teams are doing, which has not only eliminated a lot of meetings/emails, but it has helped us streamline processes and stay more productive versus just busy. Also, it has been very nice for tracking progress of projects and keeping a record of tasks over time and for daily use. Pros I like that you can have so many boards and that you can make automations on each board that involve scheduling, duplicating items across boards, and assigning items. It helps our small organization streamline our work and increase productive collaboration across teams. Cons I don't like that you can't edit the columns across groups within one board. For example, there are some groups that I don't necessarily need a deadline for, but they're in the same board as other groups that do need a deadline. This makes it less easy/visually pleasing/well organized. I also wish the widgets/graphs for time tracking were better laid out in order to understand where people are spending their time most. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Price point for a nonprofit was better with monday.com, aesthetics were better, and general capabilities made more sense for our team versus those offered by Asana. Review Source YS Yola S. Inside Sales Real Estate Used the software for: 1-2 years ### "Monday.Com will organize your workflow!!" November 5, 2025 5.0 My team loves it. WE all could use individually or collaborate, helped with organization! It made us waay more efficient. Pros I especially loved the lists. I am a list person, I LOVE checking them off when the task is complete! I also love being able to collaborate with my teammates! Cons Nothing, I loved the product.... It was very user-friendly. It really simplified our workflow & projects. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing monday.com We liked the ease of use and lists, very user0friendly. Review Source Nathaniel H. Process Engineer Automotive Used the software for: 1-2 years ### "monday.com - Free Online Project Management Tool" January 24, 2026 5.0 I am currently using monday.com to collaborate on a project management Ghannt chart with an equipment supplier. The supplier is quite literally on the other side of the world, but because of the cross functional compatibility we are able to work together to view/edit/create remotely. Pros What I like most about monday.com is the ability to collaborate cross functionally to create and update Ghantt style charts to manage projects I work on both internally and externally with suppliers. This allows for team members all around the world to contribute remotely on the same efforts. Cons Just like any tool, learning to use monday.com can at first be a little challenging. But once you've learned the ropes it is quite easy to use and becomes second nature. Review Source DM David M. Director Media Production Used the software for: 2+ years ### "Why I Prefer monday.com for PPM Over Most Alternatives " September 5, 2025 5.0 My overall experience with monday.com has been decent - it automates over 78% of manual repetitive PPM tasks in my current organization. Pros The main reason that made me choose monday.com is because of how it is flexible and adaptable to my PPM needs regardless of the industry that I am using it. In addition, monday.com offers more features than most PPM tools that I have tried. Cons I have used monday.com across four companies now and it have never failed me even on a single instance. Review Source LE Lyndsey E. Labor Coordinator Events Services Used the software for: 6-12 months ### "Connecting us all Together" September 9, 2025 5.0 Overall, my team is happy with the use of Monday. We are continuing to build internal and inter-departmental SOPs and Monday has become an integral part of that. Pros I really appreciate the ease of use of Monday and the features that allow inter-departmental collaboration. It automates notifications, allowing each team to respond faster than they can check their email. It has also been great to work with their customer support people as we continue to build Monday into processes. Cons Monday currently does not interface with one of the main softwares we use as a company. It is something that our client manager is looking into, which is wonderful. Review Source Rene M. IT Manager Information Technology and Services Used the software for: 2+ years ### "Flexible and powerful work management platform" December 21, 2025 5.0 Overall, my experience with monday.com has been very positive. As an IT manager coordinating offshore projects, monday.com has improved our team’s efficiency, transparency, and accountability. It is reliable, scalable, and has become a central tool for managing our distributed workforce. Pros monday.com offers a highly customizable and visually intuitive work management platform using boards, columns, and automation. It helps teams plan, track, and collaborate on tasks effectively. Integrations with tools like Slack, Google Drive, and GitHub, along with robust automation, make it ideal for remote and offshore teams. Cons The platform can be overwhelming at first due to the large number of features and configuration options, especially for new users. Some advanced capabilities are restricted to higher pricing tiers, and boards can become cluttered if not organized carefully. Review Source DB Darien B. Essential Services Consultant Telecommunications Used the software for: 2+ years ### "monday.com is Old but Gold when it Comes to PPM" August 26, 2025 5.0 Pros What I like most about monday.com is how it automates over 80% of manual business processes including project and task management in one place. Cons It has been over five years and the issues that I was experiencing as a new user are no more since the new versions keep eradicating the bugs automatically. Review Source JG Jasmine G. Office Manager Construction Used the software for: 2+ years ### "A Game-Changer for Construction Project Management – Monday.com is Our Daily Tool!" July 27, 2025 5.0 Our overall experience with Monday.com has been extremely positive. As a construction company juggling multiple projects, crews, and deadlines, Monday has helped us centralize operations, improve communication, and stay on schedule—all while making project management feel less chaotic. The platform is highly customizable, which means we were able to build workflows tailored specifically to our construction processes, from estimating and pre-construction to active jobsite management and closeout. Whether it's assigning tasks, tracking subcontractors, monitoring materials, or logging daily reports, Monday gives us a clear and visual way to manage everything in one place. Pros What I like most about Monday.com is how seamlessly it organizes every phase of our construction projects—from pre-construction planning to closeout—all in one place. As a construction company, staying on top of multiple jobsites, subcontractors, material deliveries, client updates, and budgeting is overwhelming. Monday.com has become our central hub for managing these moving parts efficiently and visually. Cons The biggest challenge we’ve faced is the learning curve for new team members, particularly those in the field who are less tech-savvy. The flexibility of the platform is great, but without proper training, it can feel overwhelming or confusing for new users trying to navigate custom boards, automations, and status updates. Review Source DH Daniel H. Sorting Lead Industrial Automation Used the software for: 1-2 years ### "Absolutely Essential Work Management Software" July 22, 2025 5.0 I use monday.com on a daily basis to enter and track data for orders that we process in my work area. We also use it to keep track of tasks, stay on top of due dates and priorities, communicate and collaborate with other departments that are working on the same job or part, and the list goes on. Honestly, I don't know how we could function as a business at this point without monday.com. I can't stress enough how integral monday.com is to our day to day operations. Pros I love the adaptability and versatility of monday.com. You can customize the setups, flows, views, tools in an infinite number of different configurations to suit whatever needs you may have for data entry/tracking in your workplace. The ability to build in automations and triggers helps to save you a lot of time. Cons The one pet peeve I would have with monday.com is that when multiple workstations are accessing the same view and make changes to the data at their station, this change isn't necessarily reflected in the same view at other workstations. Additionally, when you have multiple windows of the same view are open at a workstation and a change or entry is made, that isn't immediately reflected in the other windows. This can lead to confusion and wasted time. Remembering to refresh the browser is key, as this immediately updates all the data and any changes that may have been made at different stations or in a different window. Review Source RA Rozie A. Business Manager Construction Used the software for: 2+ years ### "Awesome, Simple to use product" November 20, 2025 5.0 Wonderful experience. It is one of the best systems on the market. Its ease, cost, and all the powerful information it stores for us keeps us happy and running smoothly. Pros Monday is an amazing, simple, powerful tool we use daily. You can create boards very easy and add information in seconds. We used this for project tracking, reception, contractor payments, payables, receivables and much more. Cheap system that keeps our company running smoothly. Cons There is no cons with Monday. Its easy customizations allows you to do everything you need. The only con is we didnt find it sooner. Review Source CD Christian D. Manager Medical Devices Used the software for: 6-12 months ### "Incredible Management Tool for Internal & External Projects" June 28, 2025 5.0 Overall, we're really satisfied with Monday to manage both customer projects and internal projects. We've digitized archaic processes within our company, and given back hours in the day to a few power users. I'd highly recommend to anyone who is looking to make your day more efficient and trackable. Pros Incredibly user friendly and easy to learn quickly. The nesting structure is incredible, from boards to groups to tasks to subtasks. Nearly all features I need to manage my projects are available in a great UI. I also like how I can save multiple views within my project. Cons There's nothing major that I dislike about Monday. The price-point is fair for our relatively small team using the platform, and the integrations and automations are continuously improving. If anything, perhaps Monday could add a chat feature instead of needing to call out other users within comments. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.