---
title: "TurboTenant Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is TurboTenant the right Background Check solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/147659/Turbo-Tenant/reviews/"
page_type: "reviews"
language: "en"
---

TurboTenant

4.6 (108)

[View alternatives](https://www.capterra.com/p/147659/Turbo-Tenant/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of TurboTenant

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

JJ

Jenna J

OwnerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“I have saved much time by using all their features, especially online rent collection (tenants can choose ACH or card payments), the e-signing feature, and the maintenance request portal.“

August 12, 2025

LP

Lexus P

CeoReal Estate, Self-employedUsed the software for: More than 2 years.

“I am also a landlord with only a few properties so i will end up canceling my premium due to the cost not adding up to the value for me.“

September 3, 2025

NW

Nolan W

Owner FounderReal Estate, Self-employedUsed the software for: More than 2 years.

“TurboTenant is helpful in tracking payments across multiple forms, leases, renewals and has automation that allows emails on your behalf to be sent to tenants.“

May 19, 2025

Lloyd T

LandlordReal Estate, Self-employedUsed the software for: More than 2 years.

“I don't like it when the platform is already fixed a certain way and I've gotten use to it, but then Turbo Tenant well do something else to it and rearrange things. If it's not broke please don't fix it.“

August 6, 2025

MC

Mary Ray C

OwnerArts and Crafts, Self-employedUsed the software for: More than 2 years.

“I especially like the ease of advertising vacancies and the payment system that notifies me when my tenants have paid and when the money is being deposited in my checking account.“

August 13, 2025

LP

Lexus P

CeoReal Estate, Self-employedUsed the software for: More than 2 years.

“I feel like some of the paid features are overpriced such as the premium subscription.“

September 3, 2025

AA

Amani A

Leasing ConsultantReal Estate, Self-employedUsed the software for: 6-12 months.

“Again, it is super user-friendly for the tenants, and I like that they even offer other services through the software, like being able to build your credit while making on-time rent payments.“

December 18, 2025

►Steve Z

Independent Property Manager LandlordReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“They used to but lost the ability to market on their sites. “

August 6, 2025

## Showing most helpful reviews

Showing 1-25 of 108 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tara J.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Game Changer for landlords of a few units - worth the hype"

August 7, 2025

5.0

Exceptional customer service helping me with my amateur/rookie questions and unbelievable value for the investment. I CANNOT BELIEVE HOW CHEAP THIS IS. I have become cocky as a novice landlord because I avoid most of the headaches I've heard in my landlord group because this app just removes them giving me excellent tenants and a central information dashboard to do what I need.

Pros

Listing a property and finding quality tenants felt like an insurmountable challenge, but TurboTenant's listings consistently give me AMAZING tenants. It is worth it for that alone. It streamlines candidate communication, scheduling walk throughs, and lease management with automatic document signatures and it helps me chase down important paperwork like renter's insurance and helps me stay on top of tenant responsibilities like sending receipts when I receive rent payments. Imagine having an automatic marketing app, customer management system database, docusign, paralegal / accountant assistant getting ALL the paperwork and management company admin ALL IN ONE. Game changer for me as a landlord with a few units.

Cons

Sometimes on loading the Android version of the app, it tells me the app needs to be updated. A small bug compared to the powerhouse functionality.

Review Source

Response from TurboTenant

August 12, 2025

Wow — thank you for such an incredible review! We’re thrilled TurboTenant has made finding great tenants and managing your rentals so much easier. We appreciate you pointing out the small app bug, and our team will keep working to make things even smoother. We’re so glad to have you in the TurboTenant community!

►Steve Z.  
Independent Property Manager Landlord  
Real Estate  
Used the software for: 2+ years

### "TurboTenant is a Great FREE platform for Landlords"

August 6, 2025

5.0

Overall, TurboTenant has saved me time and effort to market vacancies, screen applicants, and communicate with my leads.

Pros

It is a free platform for landlords and is built by landlords. TurboTenant will market your rental on 20 websites, and the platform hosts your leads, applicants, tenants. The platform gets paid when applicants pay the application/credit check fee. The credit checks that they run are also soft pings on the applicant's credit. I have been using the platform for over 10 years, and I love it and thought you would to. TurboTenant does offer additional fee-based services if interested. Some of the other features I love include Showing Scheduling/Reservation system; Integrated Text Messages and Emailing direct from the platform. TurboTenant also offer good customer support.

Cons

TurboTenant currently does not support marketing on the Zillow family of sites. They used to but lost the ability to market on their sites. I would love it if TurboTenant brought these back as they are the leaders in the industry in most markets.

Review Source

Response from TurboTenant

August 12, 2025

Thank you for being with TurboTenant for over 10 years, that means a lot to us! We’re so glad the platform has helped save you time and effort in marketing, screening, and communicating with leads, and that you’ve found value in features like showing scheduling, integrated messaging, and our customer support. We hear you on Zillow. We’d love to offer that syndication again, and we’ll be sure to share your feedback with our team.

JE

Jason E.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Secret review may be disastrous to you!"

July 26, 2023

1.0

Poor. Very poor.I had heard they were worth a try, mistake.I had lots of promises from them as I was evaluating services - so I created an account and blasted through all of the properties and setup and was trying to lease a property... BOOM. It all fell apart after that.... no explanation.

Pros

The interface is nice compared to other services that were considered. Pricing, site speed, and features were leading factors that led us to subscribing to their service.

Cons

Support is hit/miss. Might get a quick response or wait days. No phone support.Unusual to have a secret review process that will reject tenants application for signing a lease. No explanation, it's private tenant information so they can't tell the landlord. Then they also have a secret review for landlords that just might get you banned - After you've set up homes, leases, entered bank and payment information - why so deep into the process? Who knows.... and remember the private and personal tenant information they can't share? Well, they can't share your private and personal reason for closing your account. Support isn't able to confirm why it happens - what are the secret personal reasons? All of the possible criteria are non-issues.

Alternatives considered

[Avail](https://www.capterra.com/p/181119/Avail/)

Reason for choosing TurboTenant

I chose turbotenant primarily because of my initial communication with them and what it was supposed to offer. Lesson learned! Because of this I lost two good applicants - met all criteria, but in this market you gotta be right on or they go to the next one in line.

Review Source

Response from TurboTenant

August 28, 2024

Thank you for taking the time to share your experience with us. We're glad that you appreciated our interface, pricing, and features, but we’re sorry to hear about the challenges you encountered. We understand that transparency is crucial, especially when it comes to tenant and landlord reviews. While our system is designed to protect both parties' sensitive information, we realize that not having clear communication about certain decisions can be frustrating. Regarding the support experience you mentioned, we apologize for any delays or inconsistencies you faced. Our goal is to offer timely and effective assistance, and your feedback will help us enhance our support services. We appreciate your initial trust in TurboTenant and are sorry that your experience didn’t meet expectations. Please reach out to us at support@turbotenant.com and we'll do our best to assist you.

TM

Terence M.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Satisfied and Growing TurboTenant User"

August 5, 2025

5.0

My overall experience with TurboTenant has been great. The software is very intuitive and the dashboard is very helpful to help me keep track of payments made by tenants.

Pros

I like that TurboTenant can be used to screen potential tenants without obtaining their social security number while have the prospective tenant pay for this service. I also like that TurboTenant can easily generate state-specific leases at a reasonable cost.

Cons

I like least that it can be difficult to edit tenant information after it has been accepted or already entered in TurboTenant. For example, if you spell the tenant's name incorrectly and the screening is performed with the incorrect name you may need to contact TurboTenant's Customer Service to make the correction.

Review Source

Response from TurboTenant

August 6, 2025

Thank you so much for your thoughtful feedback! We're glad to hear you're finding value in TurboTenant's screening process and state-specific lease generation, especially that it's intuitive and helpful in managing payments. We also appreciate you highlighting the challenge around editing tenant information. In the meantime, our support team is always happy to assist with any corrections you need. Thanks again for being a part of the TurboTenant community!

Sonji P.  
Landlord and Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "Happy with the Platform"

August 7, 2025

5.0

My overall experience with TurboTenant has been positive. There are more pros than cons. The platform mostly user-friendly, and I appreciate how fast and thorough the background and credit checks are—they often reveal line items that prospective tenants weren't aware of. TurboTenant continues to improve over time, and I also value the webinars they offer. It's clear they’re committed to supporting landlords and enhancing their services.

Pros

I've been using TurboTenant for a few years to manage one rental property, and it’s been a great experience. What I like most is the ease of use—everything is simple to navigate, and I can download reports quickly, which is helpful during tax season. It makes property management more efficient for a DIY landlord. I'm now preparing to use it for a second property and feel confident it will continue to support my needs.

Cons

It's difficult speaking with a live person. While their AI bot has improved and now answers most of my questions, there were times early on when I really needed to talk to someone, and it wasn’t easy to get direct support. Also, I think the screening questions could be easily accessed after the applicant has applied. Once I have an applicant, I’d like to review their previous responses, but finding them isn’t as intuitive as it could be. A more user-friendly layout for that feature would be helpful.

Review Source

Response from TurboTenant

August 12, 2025

Thank you for taking the time to share such thoughtful feedback! It’s great to hear you feel confident expanding to a second property with us. We appreciate your notes on live support and screening question accessibility. Our team is always looking for ways to make the platform more intuitive, and feedback like yours helps guide those improvements. If you’d like, you can reach our support team directly at support@turbotenant.com so we can discuss any feature suggestions in more detail. Thank you!

JJ

Jenna J.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Amazing property management software with many features, at a deal!"

August 12, 2025

5.0

I would highly recommend this software. My business runs more smoothly. The features are amazing. I have used it for a few years.

Pros

TurboTenant makes managing my rental properties so easy and efficient! I have saved much time by using all their features, especially online rent collection (tenants can choose ACH or card payments), the e-signing feature, and the maintenance request portal. I feel confident I have a steady paper trail with the messages to my tenants, and I have looked back on those messages as needed.

Cons

I wish it was easier to contact a live customer support agent. They do offer amazing support, but sometimes the only choice is to send an email versus chatting or calling someone.

Review Source

Response from TurboTenant

August 13, 2025

Thank you for sharing your experience! We’re thrilled to hear that TurboTenant has helped make managing your rentals easier. We appreciate your feedback about support access—our team is always looking for ways to improve, and we’ll keep this in mind as we continue to enhance the experience for landlords. Thanks again for recommending us, and here’s to many more smooth and successful rental management experiences!

VR

Verified Reviewer  
Sr. Project Developer  
Utilities  
Used the software for: 1-2 years

### "Streamlined Property Management Tool"

August 6, 2025

5.0

Overall, my experience with TurboTenant was very positive. The platform made it incredibly easy to list properties, communicate with prospective tenants, and manage applications all in one place. I especially appreciated the streamlined tenant screening process and the intuitive interface. The only area I felt could use improvement was the tax documentation section—it wasn’t as clear or user-friendly as the rest of the platform. But even with that, TurboTenant was a valuable tool that simplified property management significantly.

Pros

What I liked most about TurboTenant was how easy and intuitive it made the entire rental process. From listing the property to screening tenants, everything was streamlined and efficient. The platform saved me a ton of time and gave me peace of mind knowing I had the right tools to manage my rental professionally.

Cons

The part I liked least about TurboTenant was the limited clarity around accessing and understanding tax documents. While the platform is great for managing listings and tenants, I found the tax section a bit confusing—especially when trying to locate year-end summaries or understand what forms were available for reporting rental income. A more intuitive layout or clearer guidance would make that part of the experience much smoother.

Review Source

LP

Lexus P.  
Ceo  
Real Estate  
Used the software for: 2+ years

### "Automation for rental business "

September 3, 2025

4.0

Overall it's a platform I like to use and it has allowed things to be simplified in our rental business

Pros

I enjoy the features that allow for automation such as payment reminders for tenants, late fee reminders etc. I also like the ability for tenants to input things like maintenance requests

Cons

I feel like some of the paid features are overpriced such as the premium subscription. I feel like there should be tiers because i only got the premium for one feature which is allowing tenants to not have to pay a fee for rent payments. This is nice but I'm also paying for alot of resources i don't need and use such as leases, document and other templates. I am also a landlord with only a few properties so i will end up canceling my premium due to the cost not adding up to the value for me.

Review Source

Response from TurboTenant

September 19, 2025

Thank you for sharing your feedback! We’re glad to hear that our automation features, like payment and late fee reminders, as well as maintenance request tracking, have helped simplify your rental business. We completely understand your concerns regarding the premium subscription. While our premium plan includes a full suite of tools designed for landlords managing multiple properties, we know it may not be the perfect fit for everyone. Your feedback on tiered options is valuable, and we’ll keep it in mind as we continue to improve our offerings. We’re thrilled that, overall, TurboTenant has made managing your properties easier, and we appreciate you taking the time to share your experience!

Cynthia B.  
CEO  
Real Estate  
Used the software for: 2+ years

### "Satisfied with Turbo Tenant and will remain a customer as long as I have my rentals."

August 6, 2025

5.0

Been with Turbo Tenant for over 4 years. Can say I could not run my property management without Turbo Tenant.

Pros

Hard to say as I like all the facets of TurboTenant. One big item is that they offer telephone live agent customer support! In the vast universe of the internet this perk is vital!

Cons

Sometimes I find it difficult to locate certain information. For example, to find an archived file. It can take me awhile to figure out exactly where some information is. I find their on line help to be of little, if any use at all.

Review Source

Response from TurboTenant

August 12, 2025

Thank you for being with TurboTenant for over 4 years! We’re so glad to hear our live phone support has been a valuable perk for you and that the platform plays a vital role in managing your properties. We appreciate your feedback about finding archived files and the online help. Making information easier to locate is important, and we’ll share this with our team to improve the user experience. Thanks for being a loyal part of the TurboTenant community!

Ray C.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "3 years in and still happy with Turbo Tenant"

August 5, 2025

5.0

It's been very helpful to me and my tenants; we both have a portal to log into and keeps records of payments and maintenance requests.

Pros

It's super simple tool to setup and use. Lots of great options for creating leases, screening tenants and dealing with maintenance request. My tenants like the pay options that they get, and I like not having to cash check or visit the bank. If you're looking for a back end to manage your rentals give turbo tenant a try especially if you don't feel investing a ton into management software.

Cons

Even with a paid plan it can take 3 + days for your rent check to be deposited but probably not on Turbo tenant's end.

Review Source

Response from TurboTenant

August 12, 2025

Thanks for sharing your thoughts! We’re glad TurboTenant’s straightforward setup, lease tools, and maintenance features have made managing rentals easier for you and your tenants. We appreciate your patience regarding rent deposit timing and continue working to improve the process. Thanks for recommending TurboTenant as an affordable and effective rental management solution, we’re happy to have you with us!

Rob B.  
Managing Member  
Real Estate  
Used the software for: 2+ years

### "TurboTenant: great value"

August 10, 2025

5.0

TT is an indispensable tool to list properties, find and vet tenants, and manage relationships with tenants.

Pros

I've used TurboTenant for the last six years. It's a great platform to find, vet and manage tenants.

Cons

I have no negative comments about TurboTenant. I've found the platform to be very easy to use - from listing properties to vetting applicants to receiving payments.

Review Source

Response from TurboTenant

August 12, 2025

Thanks for being with us for the past six years! We’re so glad TurboTenant has been a helpful tool for finding, screening, and managing tenants. Your feedback means a lot to our team, and we’re thrilled to hear the platform has been easy and reliable for you every step of the way.

MRC

Mary Ray C.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "A great service!"

August 13, 2025

5.0

Excellent! I have only good things to say about you! When I have had difficulty understanding how to use the site there has bee help.

Pros

I use TurboTenant because it makes the job of being a landlord so much easier! I especially like the ease of advertising vacancies and the payment system that notifies me when my tenants have paid and when the money is being deposited in my checking account. What I like most is the security of being able to rent to people whose background checks, financial information and references are all collected for me.

Cons

I sometimes feel guilty that I am not doing all I can as a landlord due to watching the webinars that TurboTenant gives that have lots of suggestions for what should be done.

Review Source

Response from TurboTenant

August 22, 2025

Thank you so much for the wonderful review! We're glad to hear TurboTenant has made managing your rentals easier and that our tools for advertising, payments, and screening have been helpful. You're clearly doing a great job as a landlord already, and we’re just here to support you whenever you need us!

SM

Shawn M.  
ATCS  
Airlines/Aviation  
Used the software for: 1-2 years

### "Just pull the trigger and sign up "

August 5, 2025

5.0

Awesome ! Reminders for everything . Leases already on there, even tools to do lease addendums. You’re basically a pro landlord with their services. I’m on my second year using them

Pros

Easy and user friendly for a new landlord. You don’t have to over think anything using turbo tenant.

Cons

Nothing it literally has every tool you could need and then some. I’ve yet to find anything bad about their service

Review Source

Response from TurboTenant

August 12, 2025

We’re so glad TurboTenant has made your landlord journey easier. Thank you for the awesome feedback!

AA

Abby A.  
Assistance  
Real Estate  
Used the software for: I used a free trial

### "Real estate assistant "

January 2, 2025

4.0

I am happy with the program easy to navigate

Pros

You can market your rental units, receive online rental applications, screen tenants, accept rent payments.

Cons

Program tends to freeze, get a lot of advertisement email

Review Source

Response from TurboTenant

January 3, 2025

Thank you for sharing your review and for highlighting the benefits you’ve experienced with TurboTenant! We're thrilled to hear that you find the platform easy to navigate and helpful for marketing rentals, screening tenants, and managing rent payments. We’re sorry to hear about any freezing issues you’ve encountered. Our team is constantly working on improving the platform's performance, and we’d love to learn more about your experience so we can address any concerns. Additionally, we understand how important it is to keep emails relevant, so you can adjust your email preferences to receive only the updates that matter most to you. We truly appreciate your feedback and are here to help if you have any questions or need assistance. Thanks for being part of the TurboTenant community!

BR

Benita R.  
Owner  
Financial Services  
Used the software for: 1-2 years

### "The Best Landlord Software "

May 5, 2024

5.0

Overall experience is a 10. I always tell people that I know about Turbotenant. Have recently signed up for affiliate program.

Pros

I like to user friendly software. I like that I do pricess all onmy own

Cons

I'm still on the waitlist for a handyman in my area of Riverside, Ca 92507.

Reason for choosing TurboTenant

As mentioned before the landlord software and the REI hub, which I use as well.

Review Source

Response from TurboTenant

August 28, 2024

Thank you for your glowing review! We're thrilled to hear that you find TurboTenant user-friendly and that it empowers you to manage everything on your own. It’s fantastic to know that your overall experience is a 10, and we’re so grateful for your support in spreading the word about TurboTenant. We're also excited to hear that you’ve joined our affiliate program! Your enthusiasm and support mean a lot to us. If you ever have any questions or need assistance, we're here to help. Thanks again for choosing TurboTenant and for being such a great advocate for our platform!

LH

LAURIE H.  
OWNER  
Real Estate  
Used the software for: 1-2 years

### "TURBO TENANT GREAT LANDLORD TOOL"

April 24, 2024

5.0

LOVE USING IT JUST NEED TO GET BETTER AT DETAILS.

Pros

HELPS ME PROCESS TENANTS TOWARDS A LEASE, CREATING A LEASE, AND COLLECTING THE MONEY DIRECTLY TO MY BANKING

Cons

I FIND SOME OF MY TENANT HAVE T ROUBLE USING THE SITE AND I HAVE SOME DIFFICULTY WITH NAVIGATING IT TOO.

Review Source

Response from TurboTenant

August 28, 2024

Thank you for the positive review! We’re delighted to hear that TurboTenant has been a great tool for processing tenants, creating leases, and collecting rent directly to your bank account. We also appreciate your honesty regarding the challenges some of your tenants—and yourself—have faced while navigating the site. We understand that ease of use is crucial, and we're committed to making our platform as user-friendly as possible. We’re continuously working on improvements to ensure a smoother experience for everyone. If you ever need assistance or have specific questions about navigating the platform, our support team is here to help. We're glad you love using TurboTenant, and we're here to support you as you continue to master the details. Thanks for being a part of the TurboTenant community!

AO

Alexandra O.  
Manager  
Real Estate  
Used the software for: 2+ years

### "High Hopes, Terrible Customer Service and Practices"

December 4, 2023

2.0

Initially, it was good experience--but they started charging more money without many additional features and poor customer service. They even started charging my tenants for ACH out of the blue (after years of doing ACH without fees). Do yourself a favor and keep looking for software that won't nickel and dime you for mediocre service.

Pros

I truly wanted to like this software. It was very promising, but after 2 years and numerous issues--I am giving up and finding something new. Their prices raise drastically year after year. $30 and now $100/year without much benefit. They lock you in to their system and then raise their prices. AVOID this company.

Cons

Cannot provide a credit on the tenant's account. Cannot integrate with outside leasing software. Takes 10+ days to get your money.

Review Source

Response from TurboTenant

August 28, 2024

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with TurboTenant didn’t meet your expectations. Our goal is to provide a reliable and valuable service, so it's disheartening to hear that you encountered issues with pricing, features, and customer service. Regarding pricing, we strive to offer competitive rates while continuously improving our platform to meet the evolving needs of our users. We understand that unexpected changes can be frustrating, especially when it comes to fees, and we apologize for any inconvenience this has caused. Your concerns about account credits, integration capabilities, and ACH fees are important to us. We would appreciate the opportunity to discuss your specific concerns further and explore how we can make things right. Please reach out to our support team, and we’ll do our best in finding a solution that meets your needs.

TH

Tanner H.  
Police officer  
Law Enforcement  
Used the software for: I used a free trial

### "Hands-down the best software I’ve used"

January 27, 2022

5.0

Overall one issue and everything else 100% positive. For a free software program that does it all, highly recommended.

Pros

I am able to keep up with four different rental properties in one place. I’m able to create a lease for nine dollars, able to have my lease signed electronically and store it digitally. This software lets me know when the lease is about to expire and if I need to make any changes I do not have to pay again. Everything else about this is free! I’m able to keep documents, messages from tenants, previous tenants all in one place.

Cons

Worst thing is: if the tenant pays through Turbo tenant, it takes 10 days to deposit into your account. I do not understand this when PayPal/Cash app, Venmo etc. the money is immediately available. However, I do not have to pay through TurboTax and you will be able to manually select that they paid and send a receipt by email.

Review Source

Response from TurboTenant

February 7, 2022

Hi Tanner, Thank you so much for the review! We're happy to hear that TurboTenant has helped you manage four properties with ease! Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team

VR

Verified Reviewer  
Real Estate Investor/Property Manager  
Real Estate  
Used the software for: 6-12 months

### "I love TurboTenant!"

January 25, 2022

5.0

I have loved having a software that helps me with my rental properties!

Pros

Keeping up with rent payments. Also my tenants love it because they pay online... no need to run to the post office box as much.

Cons

The amount of time it takes for my tenants rent to be deposited.

Reason for choosing TurboTenant

I like the layout of TurboTenant so much better.

Review Source

Response from TurboTenant

February 1, 2022

Hi there! Thank you for the review! We're happy to hear that TurboTenant has helped you keep up with rent payments, which we know can be tricky. Please let us know if you need anything else from us. Best, The TurboTenant Team

HR

Howard R.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Good product for the cost, but you are not getting everything"

February 6, 2022

5.0

The product and the company appear to me to be fine. Just be sure you know what you are not getting and be OK with that.

Pros

Cost. Great product for Property Managers just getting started.

Cons

This is not really a complaint. After all, you get what you pay for. The things that are missing that you may not need, or know you are going to wish you had are 1099 reports, customer portals for both tenants, and especially landlords. They, like almost all, provide some forms that are supposedly legally approved. But, there is no law firm associated with or printed on the forms. What are you supposed to do? Tell your client these addendums, etc are all within Florida law, just trust me. That is a great way to lose your client. But, here again, they did not promise anything more. Just saying you might find you should have done more research before buying........ Changing, later on, is a PIA.

Review Source

Response from TurboTenant

February 17, 2022

Hi Howard, Thank you so much for the review! We're happy to hear that you've found TurboTenant to be helpful throughout your property management experience. If you ever have any questions about any of our features, please let us know and we'll be happy to provide an answer! Best, The TurboTenant Team

VR

Verified Reviewer  
FT marketer, FT single mom, PT landlord and always a badass  
Higher Education  
Used the software for: 1-2 years

### "Made finding tenants a breeze!"

March 13, 2019

5.0

A+++ - I have recommended to others who are landlords and most thoughtbit sounded great.

Pros

It was easy to use and very intuitive. I loved that I didn’t have to handle payments for background and credit checks making it all very easy.

Cons

I honestly have no complaints. I have one property and was new to becoming a landlord and it out all of my administrative concerns to rest!

Review Source

bT

bruce T.  
property manager  
Facilities Services  
Used the software for: 2+ years

### "Great features and functionality... and its free!"

February 15, 2022

5.0

our property management is now entirely online thank to turbotenant

Pros

great tenant screening, excellent management features

Cons

sometimes hard to log-on to other computers

Review Source

Response from TurboTenant

February 17, 2022

Hi Bruce, Thank you so much for the review! We're happy to hear that TurboTenant has helped you with tenant screening and property management. Please let us know if there's anything else we can assist you with! Best, The TurboTenant Team

VR

Verified Reviewer  
Director, PMO, Implementation Delivery  
Human Resources  
Used the software for: Less than 6 months

### "Great tool for landlords!"

February 14, 2019

5.0

Pros

The software is easy to use and I especially loved the renter application and background/credit check process - super quick and efficient and I love the format and information it provides.

Cons

It should add Zillow to the places it posts.

Review Source

AH

April H.  
Owner/Manager  
Real Estate  
Used the software for: 2+ years

### "Really easy to navigate through the system."

September 17, 2018

5.0

I was able to get the best tenants from Turbo Tenant. I like that it gives you all the information to be able to decide who "fits" best at a property I'm renting.

Pros

It covers everything and even some things I would not have thought to ask. I like how it is formatted and easy to read.

Cons

As a Landlord, waiting on applications and prospective leads to confirm who they are after they have applied before I get the report, this is new since I've used this app since 2016.

Review Source

MM

Morris M.  
Landlord /agent  
Real Estate  
Used the software for: 2+ years

### "Lanlording made easy!"

March 2, 2019

5.0

Pros

The ability to have everything in one place

Cons

No summary page where all applicants can be reviewed at same time

Review Source

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