--- title: "Page 2 | TurboTenant Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is TurboTenant the right Background Check solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/147659/Turbo-Tenant/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- TurboTenant 4.6 (108) [View alternatives](https://www.capterra.com/p/147659/Turbo-Tenant/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of TurboTenant ## Showing most helpful reviews Showing 26-50 of 108 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Real Estate Investor/Property Manager Used the software for: Less than 1 year ### "I love TurboTenant!" January 30, 2022 5.0 I have loved having a software that helps me with my rental properties! Pros Keeping up with rent payments. Also my tenants love it because they pay online... no need to run to the post office box as much. Cons The amount of time it takes for my tenants rent to be deposited. Reasons for choosing TurboTenant I like the layout of TurboTenant so much better. Review Source Response from TurboTenant February 1, 2022 Hi there! Thank you for the review! We're happy to hear that TurboTenant has helped you keep up with rent payments, which we know can be tricky. Please let us know if you need anything else from us. Best, The TurboTenant Team Property Manager Used the software for: Less than 1 year ### "Good product for the cost, but you are not getting everything" February 8, 2022 5.0 The product and the company appear to me to be fine. Just be sure you know what you are not getting and be OK with that. Pros Cost. Great product for Property Managers just getting started. Cons This is not really a complaint. After all, you get what you pay for. The things that are missing that you may not need, or know you are going to wish you had are 1099 reports, customer portals for both tenants, and especially landlords. They, like almost all, provide some forms that are supposedly legally approved. But, there is no law firm associated with or printed on the forms. What are you supposed to do? Tell your client these addendums, etc are all within Florida law, just trust me. That is a great way to lose your client. But, here again, they did not promise anything more. Just saying you might find you should have done more research before buying........ Changing, later on, is a PIA. Review Source Response from TurboTenant February 17, 2022 Hi Howard, Thank you so much for the review! We're happy to hear that you've found TurboTenant to be helpful throughout your property management experience. If you ever have any questions about any of our features, please let us know and we'll be happy to provide an answer! Best, The TurboTenant Team FT marketer, FT single mom, PT landlord and always a badass Used the software for: 1-3 years ### "Made finding tenants a breeze!" April 1, 2019 5.0 A+++ - I have recommended to others who are landlords and most thoughtbit sounded great. Pros It was easy to use and very intuitive. I loved that I didn’t have to handle payments for background and credit checks making it all very easy. Cons I honestly have no complaints. I have one property and was new to becoming a landlord and it out all of my administrative concerns to rest! Review Source property manager Used the software for: 3-5 years ### "Great features and functionality... and its free!" February 16, 2022 5.0 our property management is now entirely online thank to turbotenant Pros great tenant screening, excellent management features Cons sometimes hard to log-on to other computers Review Source Response from TurboTenant February 17, 2022 Hi Bruce, Thank you so much for the review! We're happy to hear that TurboTenant has helped you with tenant screening and property management. Please let us know if there's anything else we can assist you with! Best, The TurboTenant Team Director, PMO, Implementation Delivery Used the software for: Less than 1 year ### "Great tool for landlords!" March 1, 2019 5.0 Pros The software is easy to use and I especially loved the renter application and background/credit check process - super quick and efficient and I love the format and information it provides. Cons It should add Zillow to the places it posts. Review Source Owner/Manager Used the software for: 3-5 years ### "Really easy to navigate through the system." September 18, 2018 5.0 I was able to get the best tenants from Turbo Tenant. I like that it gives you all the information to be able to decide who "fits" best at a property I'm renting. Pros It covers everything and even some things I would not have thought to ask. I like how it is formatted and easy to read. Cons As a Landlord, waiting on applications and prospective leads to confirm who they are after they have applied before I get the report, this is new since I've used this app since 2016. Review Source Landlord /agent Used the software for: 3-5 years ### "Lanlording made easy!" March 9, 2019 5.0 Pros The ability to have everything in one place Cons No summary page where all applicants can be reviewed at same time Review Source Business Coach Used the software for: 3-5 years ### "Great Property Management software worth the investment " September 1, 2025 5.0 It is the best most simplify software I have ever used. I think there is room for improvement on the leasing and marketing side and the accounting system. Maybe offering a way to collaborate with quickbooks or other accounting softwares if desired Pros TurboTenant is tremendous tool for those of us managing RE Holdings portfolios whether personal or for clients. The annual payment is insignificant compare to the great amount of features you can use for all the day to day activities. There is a fantastic communication feature with tenants, via email or text message through the app, allowing the tenants to feel that they have their landlord within reach. This communication also allows to keep record of every communication. I love the fact that you can tailor your own lease, upload one that has already been signed or use the template and adapt it to your State specific needs. I have reached to customer support and find great customer service. In general the system is easy to use from listing, to marketing to leasing to tenancy and every management tool that is needed. The software performs extremely well and is fast to update data, specially reporting and the accounting. Cons The accounting could be improved along with the reporting. There is room for allowing a more easy way to title and use a different view of all the units under management Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) I needed to simplify and offer something easy to handle Review Source Response from TurboTenant September 8, 2025 Thank you so much for your thoughtful review! We’re thrilled to hear that TurboTenant has been a valuable tool for managing your real estate holdings and that our communication features, customizable leases, and overall ease of use have made your day-to-day management smoother. We also appreciate your constructive feedback regarding accounting, reporting, and marketing features. Our team is always looking for ways to improve, and suggestions like yours help us prioritize enhancements. We’re excited to continue improving and supporting your rental management needs! Architect Used the software for: 3-5 years ### "Just what I was looking for! " August 13, 2025 5.0 it has made my entire process as a new landlord much less scary and much less complicated. I cannot express enough how great of a tool this has been for my landlord endeavor. Pros Where do I even begin!? The ease this platform has brought to managing my tenant - from listing to leasing, is incredible. It handles my leads, schedules viewings, creates lease agreements, and even sets up automatic payments for my tenant. It’s truly a one-stop shop for everything a landlord could need. Their customer support is top-notch and always available. They have an AI bot for quick questions, and if that doesn’t solve your issue, you’re connected right away to a human. Honestly, this setup has helped me resolve both small and big questions faster than I ever expected. I’m genuinely impressed by the entire platform. This will be my 3rd year renewing my membership, and I give them a 100/10! Cons to be completely honest so far nothing. I do wish it had street-easy/zillow integration on their listing feature though. Alternatives considered [N-central](https://www.capterra.com/p/13803/N-central/) Reasons for choosing TurboTenant There were other platforms in dont recall their names but they all were not made for new landlords like me, it was mostly made for big shark landlords with 100 properties. Turbo tenant is suitable for all sizes of landlords and it really is true meaning for great value for your money. especially when I only have one property to manage. Review Source Response from TurboTenant August 13, 2025 Wow—thank you so much for taking the time to share your experience! It means a lot to us that our platform has helped you feel confident as a new landlord. We also appreciate your feedback on listing integrations—our team is always looking for ways to improve the experience, and we’ll keep this in mind. Here’s to many more successful years managing your property! Landlord Used the software for: 3-5 years ### "My 5star Experience with TurboTenant!" August 8, 2025 5.0 I've had a wonderful experience overall with Turbo tenant. I've used quite a few of the other documents. It's definitely like a one-stop shop for Landlords. The whole site is user friendly. Pros I like how the lease is already formatted in such a perfect professional manner and tailored to meet my states rental standards. I'm able to record keep my tenants payments and send them receipts. The property Management feature helps me out a lot during tax time. Any time I've had a problem customer support was always there right away. Cons I don't like it when the platform is already fixed a certain way and I've gotten use to it, but then Turbo Tenant well do something else to it and rearrange things. If it's not broke please don't fix it. Review Source Response from TurboTenant August 12, 2025 Thank you for sharing your experience! We’re glad to hear the professionally formatted leases, payment tracking, and property management features have been helpful, especially during tax time. We appreciate your kind words about our customer support and understand how changes to the platform can feel disruptive. Your feedback about keeping things familiar is important, and we’ll share it with our team! Jennifer C. Property manager Used the software for: 3-5 years ### "A Landlord Lifeline" August 11, 2025 5.0 We will continue to utilize the pro version of turbotenant because of the great value it provides landlords. It has been a great easy experience on all ends. Pros I love using turbotenant for the ease of use for multiple properties. All of our tenants have said they like having messages , payments, and work orders in one place making it a one stop for everything for them and us. When there is a maintenance issue it is a quick and easy process to put in a trouble ticket and then me the landlord to go assign maintenence and then message all tenants the timeline for maintenence to happen on property. I can see all leases assigned to each tenant and which tenant needs to pay. My tenants love the check in feature when they pay or just to have the autopay turned on. We have the pro version to handle multiple leases, bank accounts, and payments deposit to our account faster. It is a better value than paying for multiple leases. Cons Turbotenant customer service works normal business hours. When we have had problems it has been after hours and we have needed to wait for the office to reopen for a resolution. Review Source Response from TurboTenant August 12, 2025 We’re thrilled to hear TurboTenant has made managing multiple properties smoother for both you and your tenants. We appreciate you pointing out the value you’ve found in the Pro version, and we hear you on the after-hours support. Your insight helps us improve, and we’re grateful to have you as part of the TurboTenant community! Tara B. Owner Used the software for: 3-5 years ### "Game Changer for landlords of a few units - worth the hype" August 8, 2025 5.0 Exceptional customer service helping me with my amateur/rookie questions and unbelievable value for the investment. I CANNOT BELIEVE HOW CHEAP THIS IS. I have become cocky as a novice landlord because I avoid most of the headaches I've heard in my landlord group because this app just removes them giving me excellent tenants and a central information dashboard to do what I need. Pros Listing a property and finding quality tenants felt like an insurmountable challenge, but TurboTenant's listings consistently give me AMAZING tenants. It is worth it for that alone. It streamlines candidate communication, scheduling walk throughs, and lease management with automatic document signatures and it helps me chase down important paperwork like renter's insurance and helps me stay on top of tenant responsibilities like sending receipts when I receive rent payments. Imagine having an automatic marketing app, customer management system database, docusign, paralegal / accountant assistant getting ALL the paperwork and management company admin ALL IN ONE. Game changer for me as a landlord with a few units. Cons Sometimes on loading the Android version of the app, it tells me the app needs to be updated. A small bug compared to the powerhouse functionality. Review Source Response from TurboTenant August 12, 2025 Wow — thank you for such an incredible review! We’re thrilled TurboTenant has made finding great tenants and managing your rentals so much easier. We appreciate you pointing out the small app bug, and our team will keep working to make things even smoother. We’re so glad to have you in the TurboTenant community! Alexander L. Owner Used the software for: 1-3 years ### "Great software, great App" August 7, 2025 5.0 So far my experience with Turbo tenant has been great. The customer service is responsive, which is a huge benefit, especially when operating multiple properties and running into situations and scenarios with tenants and setting up everything. Myself and the tenants really enjoy the app and it’s been definitely a positive experience Utilizing that when managing multiple properties. Pros I personally like the mobile access that allows me to connect with my tenants as well as them connect to me with regards to maintenance and messages. The electronic payments are a huge benefit as well, and tenants seem overall happy with the whole experience, which of course makes me happy Cons I do like that Turbo tenant is always improving their app and website, I think that the accounting firm they use is overpriced and I would wish that they could adopt some sort of expense reporting similar to how Stessa works. Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) The ease of use, and the app feature to communicate with tenants. Review Source Response from TurboTenant August 12, 2025 Thank you for sharing your experience! We’re so glad TurboTenant’s mobile access, electronic payments, and communication tools have made managing multiple properties easier — and that both you and your tenants are enjoying the experience. We appreciate your feedback on accounting and expense reporting, and we’ll be sure to pass it along to our team as we continue improving the platform. It’s great to hear our customer service has been helpful along the way, and we’re happy to have you as part of the TurboTenant community! Nolan W. Owner Founder Used the software for: 3-5 years ### "Lower your overhead with TurboTenant" May 20, 2025 4.0 Overall we've been very happy using TurboTenant for our properties over the last two plus years. It's made property management really easy to navigate, and allows us to trim expenses without having to hire a true dedicated property manager. Pros Very easy for us to manage our properties and tenants within TurboTenant. TurboTenant is helpful in tracking payments across multiple forms, leases, renewals and has automation that allows emails on your behalf to be sent to tenants. There's even an option for pay by portal, or online. Cons There's some helpful features that seem gated on different plans, which is to be expected, but we were initially under the assumption that our tenant could pay via the online portal, which is true, but there is a hefty processing cost. Had we know what the cost was, we could have disclosed that better, but it looks like there's no way to tell until/unless you ask directly OR your tenant attempts a payment. It didn't make a great first impression, but I understand the reasoning. Alternatives considered [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) Reasons for choosing TurboTenant Cost was the biggest thing. Zillow Rental Management didn't seem to provide the same results and service that TurboTenant Did. Review Source Response from TurboTenant July 9, 2025 Thank you so much for your thoughtful review and for being with us for over two years — we’re thrilled to hear TurboTenant has made managing your properties easier and more cost-effective! We really appreciate you highlighting how features like lease tracking, payment history, and automated communication have been helpful for your business. We also understand your concerns around the payment processing fees. Tenant convenience fees are set by our third-party processors, and we know that can be frustrating when it’s not immediately clear upfront. Your feedback is valid, and we’re actively exploring ways to make fee transparency more visible earlier in the process to help landlords like you better set expectations with tenants. Thank you again for choosing TurboTenant over other options — we’re grateful to have you in the community and always appreciate suggestions on how we can keep improving. CEO Used the software for: 1-3 years ### "Great Landlord Management software and great support team!" August 6, 2025 5.0 Awesome! I currently do my best to refer it out. Not much more to be said. The only other thing I would hope for is a way to download the screening. Pros Ease of Marketing and Lead gen, especially the pre-screeners. Also appreciate the amount of platforms you guys advertise on us for a great price! Cons Limited number of questions you are able to ask on pre-screener. Also not as room share friendly as I would have hoped. It is often confusing for potential tenants and they often think it is a 1 bedroom 1 bath house. Alternatives considered [RentRedi](https://www.capterra.com/p/199707/RentRedi/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing TurboTenant price and marketing and ease of use. No brainer. Review Source Response from TurboTenant August 6, 2025 Thank you so much for the kind words! We're so glad to hear that you’re enjoying the ease of marketing, lead generation, and the value TurboTenant provides. It’s also awesome to hear that you’re referring us to others, thank you! We’re grateful to have you as part of the TurboTenant community and look forward to continuing to support your rental journey! Rn Used the software for: 1-3 years ### "Great review of turbo tenant " August 6, 2025 5.0 Pros Great value for what you get with the cost of being a landlord lets me keep documents in one place easy to use Cons Can be pricy at times but not too bad for the over all daily user though I enjoy most of the features I get with it Review Source Response from TurboTenant August 6, 2025 Thank you so much for your review! We’re glad to hear you’re finding TurboTenant easy to use and a great value, especially when it comes to keeping everything organized in one place. We love supporting landlords like you and are so happy you’re enjoying the features! Property management Used the software for: 1-3 years ### "Good product, and improving" August 6, 2025 5.0 Mostly positive, but navigating the site is not intuitive, at least for me. I think it's worth the money, but I don't use all of the options. Pros The rent collection process is terrific. Simplifies the process. I like the form generator too. Good response on phone inquiries also Cons The website has become a bit difficult to navigate. There is a lot of complicated processes involved, so I kind of understand. Review Source Response from TurboTenant August 12, 2025 Thank you for your feedback! We’re happy to hear the rent collection and form generator have made managing your properties easier, and that our phone support has been helpful. We appreciate your honesty about the website navigation, we know some processes can feel complex, and your input helps us identify areas to improve. We’re glad you find TurboTenant worth the investment and value having you in our community! Eric D. Owner Used the software for: 3-5 years ### "Great property management software" August 6, 2025 5.0 TurboTenant has been an integral part of my rental management process, especially with regards to marketing and lead generation features. Pros The marketing feature is the best. Rental property details are fed out to multiple Internet sites. Candidates are sent a pre-screener that helps pre-qualify before moving forward with an apartment showing. Cons There is no built in accounting function. It is a separate feature that costs extra to use, from another company. Software would be better if it was integrated into TurboTenant itself. Alternatives considered [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Reasons for choosing TurboTenant Marketing was superior for listing rentals Review Source Response from TurboTenant August 12, 2025 Thank you for your detailed feedback! We’re glad to hear TurboTenant’s marketing and pre-screening features have been key tools in your rental management process. Thanks for choosing TurboTenant and being part of our community! Derrick A. Owner Used the software for: 3-5 years ### "Turbo Tenant Is The Best For Landlords" August 7, 2025 5.0 Overall I love TurboTenant and i recommend to any landlord that wants a easy way to collect rent payments. Pros I like how user friendly it is. The platform is very easy to use! I love that i collect payments anywhere at anytime. Cons I dislike the least about TurboTenant is that you have to pay extra for the accounting services. I wish that was added with the premium membership. Review Source Response from TurboTenant August 12, 2025 Thank you for your positive feedback! We appreciate your input on the accounting services and will pass your suggestion along to our team as we continue to enhance the platform. Thanks for recommending TurboTenant to other landlords, we’re grateful to have you in our community! CNA Used the software for: 3-5 years ### "I dont know what we would do without Turbo tenant" August 7, 2025 5.0 I am grateful that someone took the time to create this system. It has saved is time and money and given us the ability to manage a property while living in a different town. Pros I love how easy it is to use the website along with all the tools one needs to manage a rental property all at the tip of your fingers. Cons What we like least about Turbo Tenant is that it takes a few days for the collected rent to reach be deposited into your bank account. Review Source Response from TurboTenant August 12, 2025 Thank you for your kind words! We’re so glad TurboTenant has made it easier to manage your property, especially from a distance, and that the tools have helped save you time and money. We appreciate your feedback on rent deposit timing, and we’ll be sure to share it with our team as we look for ways to improve. Thank you! NA Used the software for: 3-5 years ### "Turbo Tenant is a must have!!" August 6, 2025 5.0 I use the Turbo Tenant app with ease. I use it to create leases and payment reminders and to manage maintenance request. Pros Turbo Tenant is a great tool to assist with tenant management. It’s easy to use and has been a true lifesaver for me as a property owner. Cons I seriously can’t think of any cons. I have no complaints. The price is reasonable, not expensive for the benefits provided. Review Source Response from TurboTenant August 12, 2025 Thank you for your kind words! We’re thrilled to hear TurboTenant has been a lifesaver and easy to use for managing your properties. We appreciate you being part of the TurboTenant community! Lead Consultant Used the software for: I used a free trial ### "User Friendly but Glitchy " March 26, 2025 3.0 I liked it but it became slow and froze a lot. Also when clicking and moving throughout the site there were glitches where pages wouldn’t load etc. Pros It was user friendly and easy to navigate Cons Too many glitching between pages upon clicking and loading Alternatives considered [Innago](https://www.capterra.com/p/166893/Innago/) Reasons for choosing TurboTenant I didn’t. I went with the other one. I ended turbo tenant Review Source Response from TurboTenant March 26, 2025 Thanks for sharing your experience with us, and we’re sorry to hear about the issues you encountered. We’re glad to hear that you found TurboTenant easy to navigate. The glitches you mentioned are occasional, and we’re actively working on improvements to minimize any disruptions. We understand how frustrating slow load times can be, and your feedback helps us make the platform better. If you ever decide to give TurboTenant another try, we’d be happy to assist you! Deidre C. Residential and commercial cleaning services Used the software for: 1-3 years ### "Best ever hands down " January 2, 2025 5.0 Customer Service was awesome. They knew exactly what thry were doing and enjoyed doing it. Pros The easy and convenience of there app and site was amazing. Everything you need or want right there Cons There was not anything i didn't like about it at all. Review Source Response from TurboTenant January 2, 2025 Thank you so much for the kind words! We're thrilled to hear you had a great experience with the app and our customer service team. We work hard to make everything easy and convenient for our users, and it's awesome to know that it made a difference for you. If you ever need anything else, feel free to reach out! 😊 Agent Used the software for: Less than 1 year ### "Get it now!" January 2, 2025 5.0 Excellent service and a team that truly cares. Pros This is a truly easy software to use! As a landlord it makes life SO much easier! Cons Initial set up was a bit wonky but after that it is smooth sailing. Review Source Response from TurboTenant January 2, 2025 Thank you for the great review! We're so glad to hear that TurboTenant has made your life as a landlord easier. We appreciate your feedback on the setup, and we're always working to improve. It’s awesome to know that our team made a positive impact – we truly care about helping our users. Thanks again for choosing us! 😊 President Used the software for: 1-3 years ### "Simple yet powerful " May 3, 2024 5.0 Very satisfied.It ability to simply the often seemingly daunting and complex activities associated with property management. Pros It ability to simply the often seemingly daunting and complex activities associated with property management. Cons No admin user roles which means we share accounts but that signs you out and sometimes your information gets jumbled Reasons for choosing TurboTenant See above. Review Source Response from TurboTenant August 28, 2024 Thank you for your review! We're delighted to hear that TurboTenant has simplified the complex tasks of property management for you. We appreciate your feedback regarding the lack of admin user roles. We understand how important it is to have seamless collaboration without any interruptions, and we're sorry for the inconvenience this has caused. Your input is valuable, and we’ll be sure to pass it along to our development team as we continue to enhance the platform. We're glad to hear that you're very satisfied overall, and we’re here to support you as you continue to manage your properties with ease. If you have any further suggestions or need assistance, please don’t hesitate to reach out. Thanks for choosing TurboTenant! 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