Who Uses This Software?

Private Duty Home Care Service Providers Home Care Franchisors and Franchisees Independent Home Care Agencies


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • CareSmartz
  • www.caresmartz360.com
  • Founded 2015
  • United States

About CareSmartz360

Whether you are a Private Duty Home Care Franchisor or an Independent Agency, CareSmartz360 is designed to meet your business needs. Developed by software technology experts in collaboration with Home Care Agencies, CareSmartz360 is a HIPAA compliant, Cloud-based solution that manages every aspect of your home care business - Client Assessment & Intake, Scheduling & Point of Care Management, Billing & Payroll, Human Resources, CRM & Marketing, Training, Reporting and Franchise/Agency Management


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CareSmartz360 Features

  • Billing & Invoicing
  • Care Plan Management
  • Caregiver Management
  • Client Management
  • Field Communication
  • Insurance Management
  • Payroll Management
  • Scheduling
  • Visit Verification

CareSmartz360 Reviews Recently Reviewed!


Great All Around

Jan 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I first approached CareSmartz360 as my home health care company was just getting off the ground. I was looking for a full solution that was scalable as we weren't in a position to pay for a giant one-time purchase software. CareSmartz360 provided us with a custom, high-quality solution that helped take the effort out of scheduling, document management, and even invoicing and payroll!

Pros: How seamlessly the scheduling works with the invoicing and payroll.

Cons: At times the software can be a bit slow loading from page to page.

Recommendations to other buyers: I would strongly recommend CareSmartz360 for anyone who is looking for an all-in-one healthcare software solution.

New customer to CareSmartz360

Apr 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: The customer service has been outstanding. The program has saved us time, so that we can focus on the client rather than data entry.

Pros: I like that some of the functions take away the work I was doing so that I can focus on the client.

Cons: Sometimes you will need to do a work around to get the outcome you want for the program to work for your business.

Awesome Home Health Care system

Jan 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is by far the best home health care system I have used and compared with others which are available. Best for the value of money period. Thanks, Caresmartz360, may our business live as long as we care for the elderly.

Pros: Everything. Especially the telephony system and schedule reminder through texts and emails

Cons: More features are still being developed.

Recommendations to other buyers: Take it in a heart beat you won't regret it.

Great software for independent agencies

Mar 06, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: CareSmartz has helped us eliminate paper time sheets and be able to run billing and payroll in a fraction of the time it used to take

Pros: Great customer support and excellent transition team.

Cons: How quickly it logs you out with inactivity