SysOp Tools

Password Reset PRO

5 / 5 4 reviews

Who Uses This Software?

SysOp Tools provides software to every segment and size of corporate entity private & public, non profit, educational and government / military / DOD organizations. We serve customers world wide.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $598.00/one-time/user
  • Pricing Details
    www.sysoptools.com/pricing/ (for all information)
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SysOp Tools
  • www.sysoptools.com
  • Founded 2007
  • United States

About Password Reset PRO

100% USA developed & supported enterprise product allows domain users to self service password resets, password changes, account unlocks securely from any web capable device or browser. Secure for outside external deployment. Self Service Password Reset Software for Active Directory, Office 365, Azure & remote users. Compliant with PCI SOX HIPAA (and others). Easy setup, no databases, no change control impact, native with AD, IIS & Windows services. Come experience the best product of this type.


Password Reset PRO Features

  • Access Request Management
  • Account Management
  • Compliance Management
  • Multifactor Authentication
  • Password Management
  • Role Management
  • Single Sign On
  • User Activity Monitoring
  • User Provisioning
  • Credential Management
  • Multifactor Authentication
  • Password Generator
  • Password Reset
  • Password Synchronization
  • Single Sign On
  • User Management

Password Reset PRO Reviews Recently Reviewed!

Great Tool, Web Features lacking

May 27, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the portal is easy to use, the notification pages are easy to customize, The reporting tools are useful and reports provide insight into usage.

Cons: its not fully web enabled. I wish this has a web enabled admin site where i can deploy password reset pro and portal from a server core and access all admin features from a web page.

Overall: insight into user accounts not being used, Freedom of tedious management of user accounts

Consistently Accurate, never fails or errors, easy to edit templates and settings.

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's reliability. As a Systems Administrator for an industry leading tech company, we leverage over 1200 pieces of software - many of which error, break, and cause manual intervention when nothing in said systems have been edited. Password Reset Pro does exactly what it says it will do for you, never has an issue, and the only times we've ever had to log in is to edit our notification templates.

Cons: The only thing we've ever tried to do that we couldn't, is increase the frequency of notifications past a certain threshold. For example, you can only choose to send a notification a 15, 7, 3 days or you can send one every day for 15 days. It would be nice to send one at 15, one at 7, and then one for each of the last 3 days in a row.

This tool has greatly reduced the number of help desk requests

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is straight forward and easy to use. It does what it says and greatly reduces the number of help desk tickets we get related to users being locked out.

Cons: It would be nice to have a central console that can monitor multiple domains from a single place to allow for our environment.

Overall: Greatly reduced help desk tickets

Excellent Product we set it up in less than 1 hour, works like a charm, easy to use.

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This product is simple and easy to implement. I had the opportunity to contract there support and the engineer was saw a real expert going over best practices and implementation methods. He even went over the free tools included and took the time to show how to use to clean up our AD of stale unused accounts. He was pleasant, expertly knowledgeable, well spoken and easily understood. Application support teams should take note this is how all tech supports should opperate.

Cons: Cannot say I have any you get what you need easy to use and not a lot of extra fluff you don't need.

Overall: This product has nearly cut out our calls to support to reset passwords by 100%!