Who Uses This Software?

ABA (Applied Behavior Analysis) Providers, EI, Specialty Schools, Mental/Behavioral Health, Development Disability Providers, 1915(c) Waiver Programs and much more!


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AccuPoint
  • www.accupointmed.com
  • Founded 2011
  • United States

About AccuPoint

Web based health care and human services management platform built for all home and community based service providers.


AccuPoint Features

  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting
  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Document Management
  • Reporting & Statistics
  • Scheduling
  • Time Tracking
  • Training Management
  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice
  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Insurance Management
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Practice Management
  • Progress Tracking
  • Assessment Management
  • Billing & Invoicing
  • Insurance Management
  • Patient Scheduling
  • Progress Tracking
  • SOAP Notes

AccuPoint Reviews Recently Reviewed!


Capterra-loader

Exceptional Platform & Extraordinary Customer Service

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Edricis is amazing. Your staff is on-the-ball in a way I have not seen since many years gone by when customer service was actually a thing that existed in the marketplace.



Edricis literally made changes to the Trinity ABA, LLC site while we were on the phone. That is excellent. Not only his technical competence but he is fun to talk with and is truly understanding about how chaotic our world of ABA can be and is kind and supportive. Where so many would be critical if you missed an appointment, all I get from Edricis and your staff is understanding.



When I spoke with Jameson initially, I was so impressed with the offering he presented I walked away with the sense that what you company is "different". In this short duration, it is apparent that your priorities are about people first and customer support in a days-gone-by way that I have rarely seen in recent years. What a relief. phew



The visual meeting schedule with the various trainings is exceptional. More importantly, the order and organization and the almost immediate responsiveness of your staff is incredible.



If this beginning is any indicator of our future relationship together, we are truly blessed to have met you all and to work with you.



We appreciate all your hard work and will do our best to be positive collaborative partners.

Cons: We have no concerns or issues at this time and having utilized other companies - this process is exceedingly better!

Best investment for my practice

Aug 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is second to none. Help tickets are responded to very quickly and any questions or concerns are answered thoroughly and quickly. This helps my practice to run smoothly for both clients and employees

Cons: Not being able to take a true "demo" before signing up. It made it challenging to truly picture what we'd be getting before investing the money into the product

Overall: Having all of our electronic needs and services in one place is invaluable. My staff (and I!) only have to learn one system instead of multiple which allows for quicker learning resulting in more fluent and efficient care for our clients. Any question or request has been addressed by the AccuPoint team quickly which helps decrease my stress and that is invaluable! Thank you, AccuPoint team!

We use AccuPoint for CDPAP services at a non for profit. We used to use it for home health care.

May 07, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The reports are fairly easy to run. I do think that the customer service is pretty fast with responding to issues.

Cons: The software is not that user friendly as far as being able to maintain staff scheduling or using it to bill for services. It seems like there is a lot of behind the scenes issues we have no control over.

Overall: I did not really get any benefits.

Customer Service is Awesome!

Aug 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The Accupoint Team has been amazing. They have been quick to fix any issues we have had, or to walk us through anything we don't understand or have entered incorrectly. We are just getting started with Accupoint, but from a customer service stand point, I am already impressed and you have far exceeded the service we were previously receiving with our other billing software. Not to mention, the site is easily navigable.

Cons: It definitely takes some time to set up, but I think that is in part due to the fact that we are switching from other software and have a sizable amount of clients.

Overall: Accupoint has been amazing, their staff are incredibly helpful and kind, they understand the unique issues facing ABA claims, the company offers to develop any feature that you might need if it is not already available, and they are willing to provide extra help to clients transitioning to their service. I highly recommend them to ABA companies.

Easy Set-up, Easy to Use, Great Customer Service

Feb 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using AccuPoint for more than two years to manage a diverse practice inclusive of applied behavior analysis and state VR services. As the rules surrounding contract authorizations and submitting claims on time becomes more complex, it is critical to have a system that tracks all the necessary data and is available to users in an easily accessible format. AccuPoint succeeds in doing just that!

Cons: I have nothing negative to say about this product or this vendor.

Recommendations to other buyers: The company is extremely responsive to suggestions and to resolving any concerns in a timely fashion. I highly recommend AccuPoint to any ABA company looking to better manage their practice.

Flexible, Efficient, and EASY TO USE

Feb 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using AccuPoint since its inception in 2011 and it is the only software that is able to accommodate all of the diverse requirements in running a Home and Community Based Medicaid Waiver and Home Care agency. AccuPoint ensures we are in compliance at all times and completely manages our schedule, billing, and payroll. AccuPoint has increased cash flow and decreased expenses dramatically since we have begun using it.

Cons: I have no complaints. The AccuPoint team is extremely responsive to our needs.

Recommendations to other buyers: Make sure you get referrals, and take your time with the process. Picking a software platform is a very difficult decision to undo.