# BigRoad Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BigRoad Software - reviews, pricing plans, popular comparisons to other Transportation Dispatch products and more. Source: https://www.capterra.com/p/147689/HubSpot --- # BigRoad Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BigRoad ## What is BigRoad? #1 mobile, electronic hours of service (HOS) logging app that offers drivers, fleet managers, dispatchers and safety managers with features that help prioritize safety and compliance, eliminate paperwork and avoid fines. ## What is BigRoad used for? [Fleet Management](https://www.capterra.com/fleet-management-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/) Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BigRoad?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bigroad.com&name=BigRoad) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BigRoad 3.8 (12) VS. [4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $24 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (12) Ease Of Use 4.5 (356) Value For Money 3.7 (10) Value For Money 4.6 (321) Customer Service 3.5 (11) Customer Service 4.8 (341) ## BigRoad alternatives [4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing [4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Highest Rated [5.0 (23)](https://www.capterra.com/p/10008781/Toro-TMS/reviews/) Starting price Contact vendor for pricing [5.0 (20)](https://www.capterra.com/p/204166/Cigo/reviews/) Starting price $299.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/147689/BigRoad/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Dispatch Management 3.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed GPS 2.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Inspection Management 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Mileage Tracking 2.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Log miles driven for tax deduction or reimbursement purposes Routing 2.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Employee Management 3.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks BigRoad 10 features Manage sending personnel and resources to a site as needed Track employee schedules, availability, and performance across projects and tasks System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Manage, maintain and track the performance of assets and equipment Log miles driven for tax deduction or reimbursement purposes Observe and track the demand, usage, progress or quality of a system, product, or user Plan daily routes to optimize employee scheduling and provide directions Real-time vehicle tracking for monitoring location, route, speed, etc. Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Get Advice We can help you find the software with the features you need. Features 3.9 (12) 3.9 Based on 12 reviews ## Pricing Value for money 3.7 (10) Free Trial Free Version Basic $15.00 Flat Rate,Per Month Value for money 3.7 (10) 3.7 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (11) 3.5 Based on 11 reviews ## User reviews Overall rating 3.8 Based on 12 reviews Filter by rating 5(6) 4(2) 3(1) 2(1) 1(2) Mentioned topic Sorted by most recent CR Cecilio R. Owner operator Transportation/Trucking/Railroad ### "Big road " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2022 Pros Easy to use self explanatory and I really enjoyed using it Cons No cons I really loved the product wish I could be still using it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Eileen B. Financial Controller Non-Profit Organization Management ### "Awesome Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2021 Pros Inexpensive, easy to use. Great product. Cons You can get so much information, but you need to devote time to sift through it all. Reasons for choosing BigRoad Had experience with it already. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Jonathon F. Ceo Consumer Services ### "Sweet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2021 Pros Easy to use when logging into the web portal Cons I have nothing to report about the software I am brand new to it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Ben S. Owner Package/Freight Delivery ### "Needs improvement " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 2, 2021 Pros Easy to use software it's plug and play Cons Long wait for customer service usually wait is 30-1 hour long sometimes more Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WM Wallace M. Owner Transportation/Trucking/Railroad ### "Big Road Sucks" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 24, 2021 None, ive lost a lot of time using this and staying in compliance. Hrs are wasted in all areas especially IFTA. Jump off a 10 story building first, unless you enjoy doing extra work for no pay. Pros There is nothing to like. It loads slow. You cant see previous logs without going to the web site. All the multiple pages of help and study, should be your first indication that this is a full time job that you dont need. Cons It doesnt work well for IFTA. It doesnt shut off when stopped, so logs always have to be corrected. To keep track of milage ,odometer, DVIR is nessasary. More hrs. of frustration. Buy GeoTab instead. Reasons for choosing BigRoad Lack of research. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Antony S. Transport Manager Transportation/Trucking/Railroad ### "Big Road Logging App" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2021 Accurate logs that as a Transport Manager allows detailed tracking of the drivers day, from inspection to finish of driving day. Pros This is an easy to use piece of software that allows Dispatch and drivers to maintain accurate daily logs, giving piece of mind when on the road should you be stopped for a log check Cons It can be a bit latent with the information and will drop GPS sometimes, but neither are major headaches. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MI Marina I. Operations Manager Transportation/Trucking/Railroad ### "Stay away from this System" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 13, 2020 Overall experience was not great, it ended up being a lot more expensive and offered a lot less than most ELD's out there now. They will take your money and are dishonest in how they work with their husbands. Pros It was somewhat easy to use. Too simple in my opinion and not enough features. Cons Constant glitches, would not work until updates were installed, had to provide your own cellular service. You have to pay for each device and then each user, you don't keep the devise, you rent it so over two years each unit will cost about $360. Customer service was not great, difficult to reach anyone. I spoke with my account rep when we cancelled and they told us that we would get an extension on the dash link returns, the next day they fraudulently charge me over $6000 for these dash-links when I have already paid $8000 for them over 2 years. Nobody will call you back when they took your money. Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Timothy D. President Transportation/Trucking/Railroad ### "Terrible Customer Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 7, 2020 The first review I wrote I gave this app one star for poor performance. The performance has improved over the last two years, but the customer service is TERRIBLE. I've been using BigRoad in some of my trucks and Omnitracs QualComm in others and decided to move more of my fleet to BigRoad because Omnitracs has been horrible since the move to ELD from AOBRD. I have two drivers that I wanted to switch over to BigRoad and both were going to be home for a week at the beginning of the year. I called BigRoad on December 30th and requested the hardware be sent out to the two drivers. It's now January 7th and BigRoad cannot confirm that the hardware has even been shipped. My drivers need to be on the road in two more days and as of right now, I have no idea whether or not they are going to have an ELD device when they have to hit the road. THIS IS COMPLETELY UNACCEPTABLE! Pros Overall the software is acceptable, though ease of use could be greatly improved. Cons Overall the software is acceptable, though ease of use could be greatly improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RJ Rachel J. VP Operations Logistics and Supply Chain ### "Inexpensive option for driver logs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 17, 2019 Pros Big Road is easy to install. Our drivers find it to be user friendly. It is very affordable though the app is simple. It doesn't have a ton of extra features but it keeps us in compliance. Drivers can edit their logs and view hours. The GPS tracking is one of the most important features. It is accurate and easy to decipher. Cons This would not be a good option if you require a full-featured telematics solution for your company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Robert K. Heavy equipment operator Transportation/Trucking/Railroad ### "Great product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 19, 2019 Pros Easy to get set up and ready to go. Even if you forget it holds info for you to update later Cons Didn't like it locked out when in motion so if a passenger is with they can't update for you. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147689/BigRoad/reviews/) Popular comparisons [Motive vs BigRoad](https://www.capterra.com/compare/138669-147689/Motive-vs-BigRoad)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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