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HCSS Dispatcher is your schedule and dispatching magnet board, supercharged. Schedule crews and equipment, know where all your resources are at all times, avoid downtime and delays, reduce unnecessary rentals, automate routine tasks, and integrate with your other HCSS products to streamline operations.
Provider
HCSS
Located In
United States
Foundation
1986
Open API
Unverified
Deployment
On-Premise Windows, On-Premise Linux
Training
Live Online, Documentation, In Person
Support
24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk, Chat
Civil, heavy/civil, oil & gas, and mining companies. Companies with crews, as well as those that operate and maintain heavy equipment, yellow iron, support vehicles and light pickups.
Content Source: HCSS Dispatcher
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HCSS Dispatcher Reviews
"Excellent Product for Managing Equipment"
Pros: Very easy product to manage in's and out's of equipment Uses MAP technology and can be combined with Telematics
Cons: It can be quite slow at times Does not fully integrate with E360 for mileage data through telematics
"Great Product"
Overall: I think this product is awesome for keeping track of all my gear and employees. It keeps me organized and ready for the next day. I really enjoy getting to work and seeing my work load and how I need to complete schedules and keep our guys working. Cons to me would be that the program is not very flexible. It's concrete in the way it was written. I feel like it has come along way in the last 5 years I have used it.
"New User. Already a Fan."
Overall: I've just started using Dispatcher, and am not very tech savvy so I was a little worried about how well I would do in the program. It's incredibly easy to navigate, and everything is laid out logically so you just need a bit of common sense to find what you need, There's so much that the program offers, so it was a little overwhelming at first, but customer service is amazing so I'm pretty confident now.
"Dispatcher Ray's review"
Overall: When we first installed the program, I started using it before we had Ben from support, come out to show more features.. I was able to use Dispatcher with ease, but after sitting for a few days, Ben showed me more features than I ever expected. Great product and better support
"New Dispatcher User"
Overall: We are pretty new to the dispatcher software, but learning how to use it has been great. Like the rest of the HCSS products, it is pretty straight forward. We have been able to eliminate our white board and use only this software.
