TripSpark NEMT

3 / 5 1 review

Who Uses This Software?

We serve the NEMT market (not EMS) for providers with 200 trips or more per day.


Average Ratings

1 Review
  • 3 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • TripSpark
  • www.tripspark.com/
  • Founded 1990
  • United States

About TripSpark NEMT

TripSpark NEMT offers: - Scheduling - complete management of trips, vehicles and clients/members. Automated scheduling ensures faster and more reliable scheduling with digital data collection to share mission critical information quickly, facilitating reimbursements. - Notifications - Automate inbound and outbound communication with clients and members. Reduces call center volume, while reducing no shows and wasted vehicle miles. - Self-service Portal - Mobile app for drivers


TripSpark NEMT Features

  • Availability Indicator
  • Billable Items Tracking
  • Daily Unit Loading Analysis
  • Dispatch Monitoring
  • Electronic Signature
  • EMS Service Roles Time Clock
  • Equipment Tracking
  • Fleet Management
  • NEMSIS Compliance
  • Patient Database
  • Point-of-Service Data
  • Refusal Statements
  • Shift Management
  • Supply Management

TripSpark NEMT Reviews

I have been working in the software for nearly four years as the primary manager of the system.

Dec 09, 2015
3/5
Overall
2 / 5
Ease of Use
4 / 5
Customer Support

Comments: The customer service has always been exceptional. They are very responsive to my requests and assist without making me feel like a bother. It is very nice. The pros of the software is that it generally keeps everything moving smoothly and the data is organized. Cons is that MT is 'chunky' and, unless you know work-arounds, is not very easy to use. When trying to train, we get a number of questions about 'how come the systems isn't fully integrated so changes show up from a single change point?" Things like that.