Orbirental

Orbirental


4.5 / 5
34 reviews

Who Uses This Software?

Orbirental targets mid-size to large property management businesses. Orbirental operates in several property rental verticals such as vacation rentals, serviced apartments, corporate housing, hostels.


Average Ratings

34 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.99/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Orbirental
  • www.orbirental.com/
  • Founded 2014
  • United States

About Orbirental

Orbirental is an open web platform helping property rental companies manage, connect, distribute and optimise their inventory. Using data-driven decision tools and sophisticated algorithms, Orbirental uses technology to help PMs run operations and free up their time to focus on hospitality.


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Orbirental Features

  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

Orbirental Reviews Recently Reviewed!


Extremely Helpful Cloud Solution for Vacation Rentals: Calendar, Booking Widget, Lead Management++

Jan 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great calendar/booking widget. Enables payment processing. Easy to use quote tool. Outstanding customer support. Extensive feature set. Basic features up and running instantly. Modern/clean design.

Cons: Bit of a learning curve as one would expect from a product that is unique, powerful and customizable. Takes some effort/configuration to get the most out of it. Somewhat hard to use "on the go" as the admin interface works best on desktop browsers. A companion app for mobile would be awesome.

Overall: Orbirental does much more than I really need it to, but I find myself using more and more of it as time goes on.

Originally discovered this as literally the only nice-looking solution for putting one's vacation rental calendar and a "book now" widget on a dedicated website, but then found it does so much more... Very helpful in terms of managing/consolidating leads from the many different listing platforms into one central location. The ability to easily send quotes to inquiring guests is fantastic. And, if you don't have a way to securely and directly take payments, well it gives you that, too (with support for many different payment processing and payment methods).

It basically gives you all of the essential components you need to run a vacation rental business (and that you would have a very hard time hacking together yourself!). Essential for me was its ability to support dynamic pricing (currently from integration with PriceLabs) , but there should be more integrations as time goes on.

My use case might be a little unusual as I own and manage just a single property. (I have no doubt that it easily scales to support even rather large property management firms and it was obviously designed from the ground up to support multiple users/agents and multiple properties.) For me, I was trying to build my own dedicated website for my vacation rental with similar features, functionality and user experience as delivered by Airbnb, VRBO, etc. and, lo and behold, using Orbirental gave me all of the pieces that I could not have easily and cost-effectively built myself.

It can take a little time to understand the workflows and the Orbirental way of doing things (hence, 4 stars for ease-of-use), but it's mighty powerful... And I find myself, over time, moving toward making it more central to the way I manage and respond to guest inquiries (which I probably should have done in the first place).

OUTSTANDING customer support with quick response time, a "there are no stupid questions" attitude, and very responsive to requests for enhancement. Very reliable: The only "issues" I've seen with the product have been due to the general complexities of integration with the broad variety of external data feeds they have to deal with (e.g., something goes haywire at Airbnb or HomeAway and that ends up affecting Orbirental). Basically, it "does everything it says on the tin" and more.

Highly recommended and essential!

Recommendations to other buyers: See the calendar and booking widget serving up live information on availability.

Orbirental is a next generation VR platform at the leading trend of technology

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been really impressed by the functionality of the Orbirental Property Management Software. I started a full-service vacation rental business in Coachella Valley, CA approximately 1 year ago, and we have been growing quickly with large 5+ bedroom properties will hotel style amenities all in the Indio/La Quinta area. Orbirental has full integrations with the booking platforms, including Airbnb, Homeaway/VRBO, TripAdvisor and Booking.com, which has allowed us to expand our reach to the worldwide traveller market. Orbirental also provides great integrations with the newest and greatest technology partners so we can utilize the benefits of dynamic pricing, guest books, channel managers, keyless locks, email marketing software, along with many more tech companies that are emerging every day in this dynamic and fluid industry.

Orbirental has an innovate and easy to use interface for managers, staff and guest inquiries. The lead management pipeline is what Orbirental has mastered at the core of its PMS, but there are so many useful integrations that make Orbirental a truly one-stop shop for any size management company that wants to stay at the leading trend of technology and run their business efficiently and effectively.

I highly recommend Orbirental for the modern vacation rental property management company!

Cons: Orbirental does not provide a website builder but can help vacation rental management companies build a customer and highly optimized website instead, using their API for data synchronization and payment processing.

Capterra loader

Finally a property management solution that works the way it is supposed to work

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are many things that I like about the software, and the support I've received, from Orbirental.

Clean and crisp design: No clutter. No extra information/icons/etc.

Easy and logical usage. The software is easy to follow and easy to figure out how to use. On the couple of occasions when I contacted support, they were quick to reply and provided solutions and easy to follow instructions. Anyone can use this with just a bit of "clicking around" and exploring it.

Great integration with other vacation rental websites. This has been a problem in the past with other software I have tried.

Constantly adding more valuable features. Since I first started using the software, Orbirental has added several features that make managing my properties easier. Again, no extra filler - added value.

Fast loading site. My properties are in Costa Rica where bandwidth can be a challenge at times. Orbirental always loads quickly.

Great UI: I like the colors, icons and graphics for quick analysis.

Cons: The only thing I currently don't like about the software is that there is not a mobile app available. However, I have been told that is coming in mid-2018 which will be great.

Overall: Managing property from 2,500 miles away is made easy with this software.

Open platform to integrate with other solution providers

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am going from two properties to 5, and from Airbnb only to advertising on multiple channels, therefore I need a software solution. I don't want to start on one platform only to have to redo everything later, so I've spent a lot of time researching. I really like Orbirental for three major reasons:

1) Open platform that allows "bolt-on" integration from other solution providers. Unlike other software providers, Orbirental gives you options. Want a channel manager? There's 4 to choose from. Insurance solution? They're working on integrating with 4 companies. Payments? There's 4 solutions for that. Cleaning? 2-3 different partners. I like the choices so that I can do my own research and decide what's best for my way of doing business and for my budget.

2) Cust support answered all my questions patiently. I had a lot of questions. Like a LOT. It's impressive because I'm a small fish on the scale of clients/revenue.

3) Willingness to take requests and work on solutions that aren't yet available in the core software currently

Cons: Some things are in the works (app, ResortLock integration, insurance integration, but they're all on the near horizon (end of the year/Q1 of 2018). I can wait. I just want to make sure I'm on the best platform that adapts with the times, and from my research there's many software solutions that do vacation rental management well, but I think Orbirental is the most adaptible/growth-centric, and that will be valuable to have as new features and more efficient methods of automation are created in the future.

Overall: Time savings

Orbirental has greatly improved our productivity

Jun 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Product is team centric. In sync with our vacation rental agency workflow. Great response from the customer servicer team.

Overall: Our vacation rental software was becoming obsolete, and we were experiencing growing pains as our apartment portfolio was expending. We looked at several VR management softwares already on the market, but none were really adapted to our agency. By going with one of those platforms, we would have lost time trying to making it work instead of acquiring a tool to make us more efficient. Being part of the developing effort behind Orbirental was truly beneficial to Paris For Rent. Efficiency has improved, and our response time to inquiries is shorter. Through multi-channeling we receive more inquiries and reply to them faster. Automation of menial tasks has allowed us to free up time for our sales agents, and they can use this time to find new prospects and partner agencies. We look forward to implementing Orbirental's new features for yield management in the coming weeks. Also, great customer support .

Software looks good but the company is not

Feb 10, 2018
1/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: A move from our current pms is long overdue and I have been looking at many alternatives. This one looked promising and I was very keen on it:

- It seems easy and straightforward to set up and use

- There are useful connections to other apps and complementary software.

- The pricing is competitive.

Unfortunately I have not been able to fully explore it, nor sign up officially, as the company is not as straightforward and easy to use as the software appears to be.

Cons: In order to evaluate this pms you have to sign up for a `free two-week trial AND supply your card details. As a rule, I would avoid a company that does this but they have all these great reviews and so, against my better judgment, I went ahead. I expected that there would be an email reminder that the trial was coming to an end - not an unreasonable expectation but sadly it is.

I received no reminder that the two-week trial was coming to an end and that I would be charged. No notification nor receipt when they made TWO separate charges to my card. Two charges because apparently, I upgraded my account by asking to see a feature not visible on the trial account, and which was activated, not by me.

Glitches happen and I thought this could be sorted out. Again, I was wrong. Instead, I received a schlock response about how everything is automated and it is up to the `user to sign up and also to cancel. So, if the software is so well automated - why can it not send emails notifying a `free trial has ended and charges have been levied?

I was never able to speak to a real person. For three days I tried calling two phone numbers but they always went to voicemail. I then received an email from customer agent asking me to make an appointment to speak to him by clicking on a calendar link - the next available slot was the following week! Not the correct response when there is a problem; the correct response is to pick up the phone and sort it out today - not next week.

Overall: Since submitting this feedback, a representative of Orbirentals / Hostfully has made contact in April, refunded the sums deducted from our account and apologised for the lack of response to my issues at the beginning of the year. She has explained that the company was conducting a merger and customer relations may have suffered at the time because of the changes and pressure of work-load I think it is very decent of her to try and make amends, even several months down the line.

Orbirental is a Great PMS for the Modern Property Manager Looking for a Fully Integrated Solution!

Jan 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to onboard, efficient to use, automated and extremely powerful for a full service property manager!

Cons: nothing!

Overall: Orbirental has a very automated setup and on boarding process and the team of technicians are there to make sure that everything goes smoothly. The software allows users to easily turn on and off integrations with 3rd party softwares that are extremely useful tools for running a full service property management business with streamlined operations, marketing, guest services, automation and reporting. This software is designed at its core to streamline the inquiry and booking process in an easy to use Dashboard. From being able to send custom quotes to potential guests, to syncing with dynamic pricing engines, to the plug and play calendar and booking widgets, Orbirental is a software that is very streamlined in its design and user interface, but don't let the simplicity of the UI fool you......this software is extremely dynamic and provides an integrated all-in-one solution for the modern property manager!

Recommendations to other buyers: Keep up the high level of personal attention for clients, and it may be really useful to have a 24/7 customer service phone number for managers to call. However, the chat feature is a useful tool for now.

Perfect Solution to manage a Vacation Rental Business

Feb 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, Property details can be updated easily and syncing data is faster

Overall: I was introduced to Orbirental by our Director who runs a vacation rental business. We had some tough time before, managing multiple lists and schedules - keeping track of the overall business. I got on with the software very quickly for its simplicity and had all data under my fingertips instantly. More importantly, we could invite other agents, sync calendars and prices from some of the top rental sites such as Airbnb and Homeaway. Even had frequent upgrades and other software tools which has made our lives convenient.

My Director later on was so impressed we had rebuilt our website through them. Customer interaction is excellent through instant messages or email.

Highly recommended!!

We have successfully used Orbirental as booking platform for our vacation rentals for the last year

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have three Vacation Rental properties, with a dedicated web site for each. We use Orbirental is our back-end for lead management, calendar sync and payment processing for all of our direct bookings. The team at Orbirental has been awesome, whenever I've had a question, they reply back promptly, often within a couple of minutes.

Overall: Orbirental has enabled us to accept direct bookings for our vacation rental properties, reducing our dependency on the big listing platforms.

Buggy software with no customer support - high business risk

Aug 01, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I like the concept of some of the *advertised* features of the software - direct API connections with Top 4 platforms + a booking widget for your website + the price seemed reasonable.

Cons: You have to set it up yourself. Documentation is dated and poorly written. I managed to get a couple of my Airbnb listings connected BUT the calendar was not syncing properly. I then asked Orbi to do a set up for me - which they agreed to, for a fee. Then the bugs started:

- calendar was not syncing properly still - took days to fix that

- I had 2 listings in Airbnb which were "linked" (same property). Orbi "linked" them in their system and the link didn't work and I had 3 double-bookings

- Orbi forgot to sync my HomeAway calendar

- two of my Airbnb listings kept showing up as "Rejected" in Airbnb platform. Orbi would't help to figure it out, Air kept saying it's Orbi's issue

- cancelled Air bookings would not "cancel" in Orbi and continue to block my calendar

You would think if you are a startup and have buggy software you'd try to compensate with strong customer support. Not in this case. On average, as others have mentioned, it is 3-4 days to get a response and they act as they are doing you a favor. CEO himself is often answering customer support questions (to me, it indicates lack of systems in place). When I alluded to the fact that their response time is too long - that's the answer I got from the CEO: "As you know, we're a small startup and we also try to enjoy our weekends". Is it a joke? You have paying customers with tons of outstanding tickets some of which require immediate attention and you are concerned about enjoying your weekends? Good luck.

Finally, Vacation Rental Booking done right!

Dec 11, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: After searching for more than 5 years for a VR Booking management system that works the way all property managers dream of, I've finally found the solution with Orbirental. The system automates the booking process in the most sensible, easy and productive way I've ever seen. And the visual tools Orbirental uses to present all stages of the booking process and how your properties are performing makes it not only super easy to use and understand, but it also informs your decision making, allowing you to tweak your operation and increase profits.

When I get a new inquiry, I can see where it's coming from, I can assign it to one of our reps and follow it all the way through to booking. The calendar allows me to instantly see the availability for all properties at once, instead of having to click through multiple calendars to find the info you want. And I really appreciate the way the dashboard is designed, you always know what's going on at a glace, and the built in reports allows you to learn so much about your operation, and you can use what you've learned to adjust your strategy as appropriate so your properties perform even better.

Their support is second to none and they continue to add new features while keeping things simple.

If you're a property manager with more than 1 or 2 properties under your belt, I'd highly recommend you give Orbirental a try. You'll be glad you did.

Good, but not great.

Jan 18, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Orbirental is great if you have 5 properties or less and want basic functionality to synchronize your listings with multiple channels. Simple, non cluttered interface and easy to use. New features and tools are forthcoming.

Cons: If you have 6 or more properties, you have to enroll in the "Pro" plan which is more than double the price of their basic "Starter" package, which only requires up to 5 properties.. I think there should be more scaleability and options to match the right plan with your portfolio size and budget.

Vendor Response

by Orbirental on April 23, 2018

Hi Sean,

Thanks for your feedback. Unfortunately, we're a bit confused by this review, because for customers with more than 6 properties, we always are happy to discuss a customized and scalable implementation based on your needs.

Customers have been happy with the value of the service at the Pro level, and several have even said that our Pro price point is on the low side.

For customers that fall in the "middle" (between Starter and Pro) we're happy to discuss a reasonable pricing plan that makes the sense for your business.

If you have more questions or feedback, please reach out to us directly: hello@hostfully.com.

Sincerely,
Margot Schmorak
CEO and Co-Founder
Hostfully / Orbirental

Great, easy to use program for vacation property managers and hotels

Sep 08, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and partnership and integration with other useful programs/companies. Orbirental customer support is great and always responsive.

Cons: No phone app yet. Some features not available yet but are in the works include more calendar options.

Overall: It helps manage my hotel operations.

I like it!!!!!

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is easy to use and loads in a straight forward manner.

The product has a clear crisp design that integrates easily without repetition of product info.

Working with the ORBI team has been a delight. They are helpful and open to ideas.

I am looking forward to exploring the software further and enjoying the outcome.

Thank you Stephan!

I have worked with other software in the past that was wayyyy to complicated, outdated and time consuming. ORBI is a breath of fresh air!

Quick, professional and friendly

Oct 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: very user friendly software that covers all the steps one by one , works fine for my business

I highly recommend all my colleagues

Cons: the booking process is amazing and give a good overview for each booking status , the communication between us and the guest is quick .

Overall: This Software will help to grow faster and quick with your company

Villa Rentals could be frustrating if you don't have good software that help manage properties

the risk to duplicate task is real so Orbirental helps you to dont make mistake and focus to grow business.

Capterra loader

Great looking and easy to use software

Jan 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Great integrations to other vacation rental services. Channel manager lists your properties on many channels with the flip of a switch. The Wordpress plug-in looks great on my website, I was able to get bookings and payments seamlessly within 30 hour of starting a free account.

Cons: I think it is still pretty new so there is some functionality missing that they are working on. Not a huge customer service department but they seem to do the best they can.

Excellent customer support

Aug 17, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Very slick interface and many great features but can be a little daunting to use first especially if you need to use more complex features such as credit card charging (this perhaps could be a little more user friendly) for instance.

However Stephan from the head of the company is always very quick to respond and just super helpful with even with things that would be more of a responsibility of a third party to help you with. This level of support just in itself makes Orbirental a very adequate choice for PMS if you want to make sure everything is in order with your short term rental business online.

Best in class

Dec 11, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've had the pleasure of meeting Stephen of Orbirental in person, and getting a private demo of what the software can do. I must say - it's a winner. I've literally looked at dozens of possible solutions, and all of them seemed either overblown, horribly old-school or just plain clumsy to use (or a combination of those three...). Orbirental is none of that: In spite of being a very young company, the solution is beautiful. Visually appealing, very easy to navigate, and it actually makes the workflow easier instead of even more complicated. And while its functionality may not quite yet be at the level of some of the bigger ones, it's still a winner for me: The pace and efficiency with which they manage to implement suggestions and new solutions blows me away. Seriously, after dealing with old, huge, outdated solutions, this is a fresh breeze!

New Channel Manager

Oct 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity and funcionality

Cons: trying to find

Overall: I was with kigo, but now I saw the light, just because I´m working with the best people and company on this sector. Great wok with Stephan, always there for all the decisions and helful, giving me all the support and tools I was needing to achieve and materialized my ideas and become al my contacts and property partners in the product I need to have sucess and more and more clients, growing my company.

All the best to this great and marvellous company, that´s Orbirental.

Fantastic next generation rental management

Mar 08, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: My company handles property management rentals differently than most, Hawaii regulations require a 30-day minimum and as such, we needed to work with Orbirental to be compliant. The team at Orbirental was quick to understand our situation and took the time to learn about your needs and find solutions.

It has been great working with them to implement better systems that can accommodate a wider range of properties, allowing us to take advantage of the tools Orbirental offers while maintaining state compliance.

I'm excited to see how this management system evolves as they learn from property managers big and small.

Vendor Response

by Orbirental on March 08, 2016

Kimo - it's been a pleasure working with you as well. We're happy and honored to provide you the service to make your business even more successful.

Awesome Property Management Software with Amazing Support!

Jul 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The support from the ownership team has been terrific. The integrations that are live and coming to Oribirental are very exciting and one of the main reasons I switched to them. I'm looking forward to all the ways we can streamline our operations.

Cons: I'd like to see some more options on the reports and I'm told they are coming.

Overall: Great support by a great team - huge upside

Excellent service, and great features

Apr 26, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: I have been in the rental business for over 10 years now and have used other property management software in the past which they lead me nowhere, poor customer service, lack of features, among other things.

Since I been using orbirental, my business has moved to a different direction, it is a software specially for property managers with the features I need and now I see leads coming in with little or no effort at all, customer service is top notch, quick response and available every time is need it. Channels are flawless just create your listings in orbirental and they are sent to those channels.

I am pleased with the results and looking forward to seeing my business grow alongside with orbirental.

Consider other products before marrying yourself to this one!

May 24, 2018
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The best part of this product is the claim to directly connect via API to all the major networks including Airbnb, HomeAway/VRBO, Booking.com, TripAdvisor, and Expedia(STILL PENDING).

Cons: Nothing really works as it's supposed to. The connection to the channel sometimes fails to connect and once you can't figure out the issue their support team takes several days to get back to you on it. They then say it's not a problem on their part it's a problem with the channel.

You can't get to connect more than 1 Stripe account to the platform which as a PMS software does not make sense. How would you be able to manage multiple properties owned by multiple owners and deposit to the funds to their account?

Their interface and UX is sluggish at best. Navigation isn't easy.

Overall: Direct API Connections that sort of work.

Working with Orbirental

Jan 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexible

Cons: If there is a con it is merely the fact they are in growth mode from small to a medium sized company. Not a con really as its positive.

Overall: We've recently completed a project to initiate a partnership with Orbirental on several fronts and the process and engagement by the team was top notch.

Solid platform for efficiency, productivity and scale

Oct 17, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: After exploring many solutions out there for property management systems, Orbirental's our preferred choice. The interface is simple, and it offers a platform that scales as we grow. Support is responsive, accurate and reliable. We're excited about the many powerful features and integrations in the pipeline.

My Free Trial with Obirental

Feb 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Sync -ing of all my Airbnb properties t

Cons: none

Overall: Excellent software. Does exactly what is written. The Sync -ing of all my Airbnb properties took exactly a few minutes.

Very helpful support.

Recommendations to other buyers: Great product.

Great Next Generation Property Management Software

Jun 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Orbirental has an incredibly slick, easy-to-use interface that is rapidly growing in functionality. Because it's such an open system, you're able to add-on best-in-class services via simple integrations with folks like Igloo Homes for home automation.

Excellent to Navigate and Response to Suggestions/Requests are very prompt

Dec 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have loved watching Orbirental grow and respond to industry needs and changes. We have two cottages at Fridas Villa and find it very easy to navigate. The fields correlate beautifully with the data we need to enter and we really appreciate the option to default addresses to our own country. I highly recommend Orbirental for accommodation providers.

Simple yet Powerful

Dec 16, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: At MaltaVillageHolidays.com we required a powerful booking engine for our vacation rental business that was easy for our guests to use. After many demos we finally bumped into this startup that gave us the service and attention that we required. Great team, great attitude and a great product.

Awesome Product!

Mar 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Awesome product built by an awesome team. The Orbirental software is simple, intuitive and easy to use. Stephan and the team are great to work with and they are always innovating on new services and product, great stuff!

Vendor Response

by Orbirental on March 08, 2016

++

Amazing API integrations

Sep 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Orbirental features a innovative and easy to use user interface. It's easy to integrate Orbirental with other tools, and they keep adding more integrations!

POOR SERVICE - TOOK MONEY AND DIDNT REFUND

Oct 25, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The software didnt suit us, very clunky and didnt have the features we were after

Cons: lack of features, lack of customer support

Overall: I was debited despite signing up for a "free trial" and have been chasing the refund for over a week, not one reply to any emails. I am worried I wont be able to obtain a refund as there is just no customer support. Really disappointing.

Excellent and easy to use

Dec 15, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: fast and easy to use, excellent customer support, what else?

Amazing Platform

Aug 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We have been working with Orbi for a few months now and have been very impressed with their product. They have been great to work with to make their software fit our needs.