--- title: "IDx (The Identity Exchange) Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IDx (The Identity Exchange) Software - reviews, pricing plans, popular comparisons to other Identity Management products and more." source_url: "https://www.capterra.com/p/147742/IAM-Cloud/" page_type: "product" language: "en" --- # IDx (The Identity Exchange) Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IDx (The Identity Exchange) ## What is IDx (The Identity Exchange)? IDx (The Identity Exchange) is an advanced cloud-based identity management and user lifecycle automation platform that helps automate joiner, mover and leaver processes, group management, while improving user management, security and governance. IDx brings the sophistication of a heavyweight identity system, but with the speed, flexibility & simplicity of the cloud. IDx is hosted in MS Azure and can be geolocated in any region. IDx is compliant with GDPR & other regional data protection laws. ## What is IDx (The Identity Exchange) used for? [Identity Management](https://www.capterra.com/identity-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IDx (The Identity Exchange)?[Manage this product listing](https://www.g2.com/products/mygov-business-license/claim_requests/new?auto=true) ## IDx (The Identity Exchange) Overview Updated September 2026 AI summary IDx (The Identity Exchange) supports organizations of all sizes in managing digital identities with features such as access certification, compliance management, single sign-on, and multi-factor authentication. It offers integration options like API and Active Directory, audit management, and workflow tools. Available as a cloud or Windows solution, it enables secure, centralized control over user access and provisioning. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IDx (The Identity Exchange) 5.0 (2) VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (4,880) Value For Money 0.0 (0) Value For Money 4.8 (3,726) Customer Service 5.0 (2) Customer Service 4.7 (4,013) ## IDx (The Identity Exchange) alternatives [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about IDx (The Identity Exchange) Overview ### What company size and specific industries is IDx (The Identity Exchange) built for? IDx (The Identity Exchange) is designed for enterprise organizations across corporate, government, education, and charity sectors worldwide. It suits organizations of all sizes that need process improvement and stronger security, with its broad fit extending to large businesses and institutions in these industries. Features and Usability ### What are the key features of IDx (The Identity Exchange)? IDx (The Identity Exchange) includes user management, user provisioning, and password management for account administration, plus single sign on, multi-factor authentication, and role-based permissions for access control. It also offers Active Directory integration, unified directory, data synchronization, audit trail, compliance management, reporting & statistics, and real-time notifications. Getting Started and Support ### What training and onboarding options does IDx (The Identity Exchange) offer? IDx (The Identity Exchange) provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for reviewing steps and features as needed. Getting Started and Support ### What customer support options does IDx (The Identity Exchange) offer? IDx (The Identity Exchange) provides email/help desk support, an FAQ/forum, a knowledge base, and phone support. No reviewer feedback on support experience is available in the catalog data, so channel availability can be stated, but user sentiment about response times or helpfulness cannot be described. ## Features AI summary Based on 894 Identity Management reviews Capterra data shows that buyers of Identity Management software rank the following features as their top priorities: - **Access Management** (**57%** of reviewers rated this feature as critical) - **Password Management** (**65%**) - **Secure Login** (**58%**) IDx (The Identity Exchange) includes **Access Management** and **Password Management**, covering two of the most important capabilities buyers look for in Identity Management software. However, it does not include **Secure Login**. Instead, it offers other highly valued features such as **Single Sign On** (**51%**), **Multi-Factor Authentication** (**52%**), and **User Provisioning** (**53%**). These features help businesses control user access, improve authentication security, and manage account setup more efficiently, giving teams a more secure and organized way to handle identity operations. Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Application Management Track, manage and store the applications of potential future members, customers or candidates Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. IDx (The Identity Exchange) 19 features ### All Features - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Member Accounts: Accounts held by members of an organization - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Secure Data Storage: Securely stores data to prevent data loss or breaches - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $5.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MN Micah N. Directory Manager and Server Administrator ### "The IAM Cloud Platform is a practical and time-saving tool and the company behind it is outstanding!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 3, 2016 Dalton State College began working with IAM Cloud and the IAM Cloud Platform in 2013 when we decided to adopt Office 365. Office 365 Federation would have required multiple on-premises servers that we were not prepared to setup or maintain. The IAM Cloud Platform only required the Active Directory setup that we already had in place. This saved us valuable man-hours as well as money. The IAM Cloud Platform eased the Office 365 adoption process and since that time we have enjoyed working with the knowledgeable, friendly and professional Customer Service and Technical Teams who are always quick to respond. We would recommend IAM Cloud to any organization that could benefit from this platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Martyn B. Network & IT Resources Manager ### "Excellent suite of products with extremely responsive support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 3, 2016 It is comforting to know that our Office 365 space is federated by IAMCloud, relieving workload on the team in house. The support is excellent, and the development team are constantly striving to improve the company's portfolio. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 3, 2016 Happy to help, Martyn! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.