# HR Partner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HR Partner the right Org Chart solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147749/HR-Partner/reviews --- HR Partner 4.8 (117) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Reviews of HR Partner Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Krystal M People OperationsInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The platform strikes a good balance between functionality and simplicity, making it accessible for our team across multiple locations. While we sometimes use additional tools for specialised reporting or advanced features, HR Partner serves as our solid foundation for core HR operations.“ January 12, 2026 AI April I Director of Finance and AdministrationRenewables & Environment, 11 - 50 employeesUsed the software for: More than 2 years. “I know the data I need but I'm not always able to create a report to get that data out in a way I can utilize it.“ January 14, 2026 Krystal M People OperationsInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The platform provides a clean, straightforward interface for basic HR functions like employee records management and leave tracking.“ January 12, 2026 DH Donna H Office AdministratorTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: Less than 6 months. “Booking the holidays for our employees because it has a default that doesn't work for the hours we do so it makes it harder for the employee to understand what holidays they have left.“ April 2, 2024 NP Nicole P FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “What I like most about HR partner is my company’s ability to automate my employees on boarding process“ January 8, 2026 BT Brooke T Office ManagerFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes the leave accruals aren't always correct and I still have to do a bit of updating in Xero with leave.“ March 19, 2024 PS Philip S Principal EngineerMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “I find the integrations with 3rd parties really useful for getting applications in - and the tooling that allows several staff members to vet these applications before they go through our hiring process is an excellent way of sifting through to find the best applicants.“ December 19, 2024 FU Fatima U HR support apprenticePublic Relations and Communications, 201 - 500 employeesUsed the software for: 6-12 months. “it can sometimes be quite slow and have to re add documents.“ March 26, 2024 ## Showing most helpful reviews Showing 1-25 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Catherine R. Office/Acct Manager Online Media Used the software for: Less than 6 months ### "Human Resources is now efficient and company risk has been dramatically reduced with HR Partner" October 16, 2019 5.0 As a growing organization, we have gone from no official HR tracking to having fully implemented and scalable across our organization. This is complete with 'signable' employee handbooks, employee records for payroll, electronics and equipment tracking, recruiting and on-boarding, etc., all in one space. Implementing HR Partner has alleviated stress across management not only due to the ability to collate documents and time-off requests in one central location, but the ability to have checks and balances in place company-wide. Pros The overall ease of use, layout and functionality was my main attraction to . The platform is intuitive, with a plethora of options and the ability to personalize features was wonderful. The support from the team and online tutorials only made the set up process even easier. Cons Nothing. Any time I had a question, the support team was readily available. Alternatives considered [Built](https://www.capterra.com/p/164380/Built-for-Teams/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner Ease of use, responsiveness from the team when starting the demo and trial. Review Source MH Mikala H. Finance Administrator and People and Culture Partner Non-Profit Organization Management Used the software for: Less than 6 months ### "Would highly recommend! \[sensitive content hidden\] is excellent! " March 30, 2025 5.0 A great experience! I have felt very supported along the entire journey. Pros \[sensitive content hidden\] has been an incredible point of contact form beginning to end. She answered all my questions (and if she didn't have the answer straight, she was very quick to get it!). An excellent resource of information and very personable. Cons The integration with xero isn't super smooth, but this is more because of xero. Alternatives considered [Happy HR](https://www.capterra.com/p/210172/Happy-HR/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing HR Partner The level of features we needed for the price was great. Review Source TL Terri L. General Manager Operations Financial Services Used the software for: 1-2 years ### "Flexibility and customer service at a great price" October 28, 2024 4.0 The platform has been great for our startup, allowing us the flexibility we required from our early days to our considerable growth in our second year of operation. The support team is always very helpful, and we can't fault their customer service. While the platform may be missing some features compared to some of the big players in the Australian market, we felt this was reflected in their lower cost and flexible pricing plans. Pros This platform's cost is fantastic compared to some of its competitors, and it has allowed us the flexibility we need for our startup business. Cons The platform does require a lot of customisation of settings and self setup, but this is reflected in the low cost. However, the support team is always on hand to help and guide you through the process. There are several features that the platform is missing compared to its competitors but they have been developing some of these and we've seen some new features this year which have been great. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[BrightHR](https://www.capterra.com/p/151525/BrightHR/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing HR Partner Flexibility, pricing plans and discounts offered Review Source CK Chelcie K. Business Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "HR Partner for leave management " October 11, 2024 4.0 Overall this product does what it’s intended for. We’ve experienced 1 system glitch but other than that we’ve had to major issues. Pros We use this platform to manage leave and employee records. It’s fairly easy to navigate through both as an admin and as an employee. Cons It doesn’t calculate the leave entitlement automatically so you have to manually input this information. Also, the custom forms don’t also download correctly as a pdf. Alternatives considered [Youmanage](https://www.capterra.com/p/160449/Youmanage/) Reason for choosing HR Partner I liked the options of different uses and integrations they had to offer. Review Source Response from HR Partner October 21, 2024 Hi Chelcie, Thank you for taking the time to write a review. We very much appreciate the feedback. Your leave entitlements should automatically be calculated for existing employees. If this is not happening please reach out to our support team at support@hrpartner.io and they'd be happy to help. For any new employees, you will need to manually calculate their leave entitlements. To automate that process, we have a leave calculator which not only works out your employee’s starting leave balance but also their leave balance on a future date. You can access the calculator here https://www.hrpartner.io/leave-calculator.html Thanks again for your review, Debbie RG Ryan G. Executive Pastor Religious Institutions Used the software for: 6-12 months ### "Feature Rich at a Good Price" December 19, 2024 5.0 So far the experience has been good. We run into a few bugs or speed bumps but the support has been great to work with through the issues. Pros Provides a centralized place for all HR functions for a great price Cons There is no mobile app that exist for the platform Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner Way more robust with more features for the price Review Source GR Gabriella R. HR Officer Research Used the software for: Less than 6 months ### "Wonderful! " March 7, 2023 5.0 has been an excellent software for our organisation. It has transformed how we manage and look after our employees. All the features are really useful and intuitive, and we have really enjoyed finding out what the system can do and how it can help with both our daily administrative tasks and wider strategy objectives. The system provides a great user experience for all staff as well, particularly when booking leave. We have had a fantastic onboarding process with \[sensitive content hidden\] who has been incredibly helpful and is always quick to assist us with our queries. The support team as well are brilliant and reliable and we would recommend this system to anyone who asks. The team behind HR Partner are always searching for ways to improve the software as well and listen to any feature requests we may have which is great. After searching for an HR system to use, we are very glad to have happened upon HR Partner! Pros The approach to being introduced to this product was great by the support team. It was really easy to book a demo and find out all of the information. The support team didn't push the sale on us (as we found other companies did), instead they just showed us what it could do and we went through the various features and discussed how it might be a good fit for our organisation. The implementation was really good as well and we felt supported throughout. It also has great integrations with payroll and recruitment softwares as well. Cons With any software there are a few things that can't be done however what we like about is that they always can find a way around this for you and if not can put through a feature request for you. Alternatives considered [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[Softworks](https://www.capterra.com/p/135520/Softworks/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing HR Partner A lot of these softwares have similar features and functions however felt much more tailored to a smaller organisation which we are and so felt more suitable (not to say that it isn't appropriate for larger organisations which it is as well!). As mentioned, we felt the demo session was great whereas a lot of the other softwares we looked into felt very much like a sales call and in cases quite pushy. Overall we really liked the look of HR partner as well and how it was very intuitive and user friendly. Review Source VB Veronica B. Human Resources Construction Used the software for: 6-12 months ### "HR's Best Friend!" January 12, 2026 5.0 I have been using HR Partners for almost a year and its been so nice and effective its all in one place! Pros I love how easy it is to use and understand. It's simple to add custom questions and track PTO. Simple to use. Cons Wish it had an app to make it easier on the employees to access. Would love to be easier to upload a form to be fillable. Review Source KK Kathryn K. Systems Manager Civic & Social Organization Used the software for: 1-2 years ### "Responsive support and streamlined HR compliance and HR processes" June 25, 2025 5.0 Very good. I enjoy being able to find, share and manage our HR documents and the auto-hassle feature for chasing e-signatures, checklists and forms is excellent! Pros have support who actually respond usefully and promptly every time, they have excellent online help resources and regular training. The streamlined onboarding and other HR compliance processes we have achieved via HR Partner are professional and time saving. Cons Some slight lag in processing time evident to us in Australia. Gives you time to reflect on the process you are undertaking! Review Source LR Lisa R. Co-Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Useful Time Efficient Functions" January 8, 2026 4.0 Pros The System help with internal communications via their Checklist function. In addition, I find the 'Reminder' notification capabilities very time efficient. Plus there support staff and very responsive to questions and issues. Cons The images are a bit naff - they could be a bit more sophisticated with the available graphics that is on the market. Review Source EG Emily G. Manager Marketing and Advertising Used the software for: 1-2 years ### "A Simple and Reliable HR Tool for Growing Teams Like Us :)" January 12, 2026 5.0 Overall, is a dependable and easy-to-use HR management tool. It’s especially well-suited for small to medium-sized businesses looking for a straightforward solution to manage employee records, recruitment, and HR processes without complexity. Pros Clean, user-friendly interface Easy employee record management Good balance of features without unnecessary complexity Affordable compared to larger HR systems Cons Applicant tracking could be more robust Customization options are somewhat limited Limited advanced reporting options Review Source MT Matt T. Design Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Best HR software we've used!" March 28, 2025 5.0 Excellent. We're gradually tapping into more of what is capable of and the adaptability and range of features is superb. Pros We've yet to find anything that hasn't improved massively about our HR processes. The system seems really adaptable to any quirk (especially with holidays, leave requests) we've thrown at it and the support has been absolutely superb. Cons Users have requested access via an app, but that's about it. Review Source DL Dylan L. Acupuncturist Alternative Medicine Used the software for: 2+ years ### "Business Productivity increased " June 29, 2025 5.0 There has been a recent rise in productivity among the company while integrating into the workforce. Pros Made it much more ease of management for online integration with our business and better quality of services for customers. Cons Nothing major comes to mind there are some things that were tricky at first but overall it seems rather easy to use. Review Source EN Eugenia N. HR Officer Medical Practice Used the software for: Less than 6 months ### "Highly recommended system" August 15, 2024 5.0 It's not like other systems that you need to write down or memorize lengthy codes to view/access different features of the employee data. It is very easy. Even I'm very new to it, I have found my way around. On top of an excellent system, you have a team of professionals who are dedicated and that helps us with all of our queries/questions. 😊 Pros I like a lot of things about but I will list only two that we normally talk about in our office. The thing I like the most about HR Partner is Recruitment. It's very easy to access for us (ADI admins) as well as user-friendly to applicants. When we posted a job vacancy, none of the interested candidate complained of any issues. It was fast to load, and they applied without technical difficulties. Another thing I like the most is your team's customer service and the prompt responses to our requests regardless of the time differences. Thumbs up to your team. Cons I wouldn't say 'not liked' rather a recommendation for the future maybe. I might be wrong but I think that there should be a history for all the employees. For example, last year someone occupied a different position, this year, he/she has a different position title. only shows the current details. It should capture the previous history with the dates for the each of the actions done for all employees. Review Source Response from HR Partner August 22, 2024 Hey Eugenia! Thank you very much for your wonderful feedback, it really does mean the world! You might like to know that there is a "Positions & Salaries" submodule in each employee's record which allows you to record every position change and salary increment, along with the appropriate dates! If you aren't seeing this it might be to do with your admin user permissions. Our support team would be more than happy to help you here though, please don't hesitate to reach out to us on support@hrpartner.io Thanks again for taking the time to write a wonderful review. We are so pleased that HR Partner is making a positive impact in your organization. VR Verified Reviewer Company Secretary Financial Services Used the software for: 1-2 years ### "Transformed our HR admin" June 21, 2022 5.0 Pros The customer service. It really is 24/7 as they have people in every time zone (note - people, not bots!) But mostly it is very straightforward and easy to use Cons For advertising new jobs, editing the job template is a little challenging at the start until you learn to paste it all in with no formatting Review Source NB Neil B. HR Advisor Non-Profit Organization Management Used the software for: Less than 6 months ### "Great product for small to medium sized businesses. " May 9, 2023 5.0 It has been great for us. We were looking at products which were available which were in budget and met our needs. exceeded our requirements, and is within budget. The support is fantastic as well. I don't feel like a number - but a client who they care about. Pros Easy to useEasy to implementSupport is fantastic and quickBespoke options are not expensive (for what we have required) Just a fantastic product Cons Anything missing has been built or sorted for us. Review Source AA ADRIAN A. Managing Director Hospitality Used the software for: 1-2 years ### "Streamlining HR Processes with HR Partner" March 14, 2024 5.0 One of 's most striking features is its intuitive interface, which requires minimal training for our team to navigate effectively. This ease of use has significantly reduced the learning curve, allowing us to swiftly implement the software without disrupting our daily operations. Pros As part of our ongoing effort to modernize and optimize our human resources management, we recently integrated into our workflow, and the results have been nothing short of exceptional. This user-friendly and comprehensive HR software has revolutionized our personnel management, making tasks seamless and efficient. Cons We need a user-friendly e-sign and connectivity with more payroll software Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner The price and cost for extras............. Review Source Nupur S. Senior Project Manager Real Estate Used the software for: 6-12 months ### "Recruiting at Ease" December 27, 2022 4.0 Pros has been instrumental in our transition from paper-based to digital HR records. Seeking to professionalize our small business’ HR functions, HR Partner has enabled us to streamline, manage and bolster all facets of HR, from recruitment to administration to employee retention and beyond. Cons Despite its ease of use, the system is somewhat heavy on text. Moreover, if your team organization chart is more dynamic, you cannot assign more than one person to whom a team member reports. Review Source Response from HR Partner January 25, 2023 Hey there Nurpur! Thank you so much for taking the time to leave a review. It's great to read that our platform has helped you transform to a paperless way of working! Your point on the org. chart has been noted and added to our feature request list. We fully appreciate that many of our customers today have more complex reporting lines and this is something we will look to accommodate in the future. In the meantime why not record somebody's dual reporting line in a custom field? Thanks again for posting! Please do reach out to us at support@hrpartner.io to give us some more detailed feedback on where you feel the site is text heavy. We're always looking for ways to improve our platform so feedback like this is invaluable! Best, Cara VR Verified Reviewer HR Partner Review Information Technology and Services Used the software for: 6-12 months ### "HR Partner software review" January 17, 2023 4.0 Pros Checklists and e-signatures modules are used to provide policy and procedure information throughout our company since they enable explicit employee attestation. - A glimpse at the organizational chart - The capability for managers to keep track of leave balances, upcoming training requirements, and significant notes. - Including work reminders and training expiration dates, such as OH&S requirements Cons Yearly leave appears to be excessively muddled. Most other HRIS I've tested, the leave has been clear and very computerized though this needs a lot of manual mediation Reason for choosing HR Partner Affordable privéIt ils vert responsiveA good customer service Review Source Response from HR Partner January 18, 2023 Hi there and thanks so much for your review. It's great to hear that you're finding many parts of HR Partner helpful - especially the org chart, reminders, and employee files. The leave tracking should also be very straight forward and automatic once your leave policies setup correctly. From the sounds of your comments, I think there might be something that might have been missed. To help get to the bottom of this, I'd like to invite you to contact our team (support@hrpartner.io) to arrange a call where we can troubleshoot this with you and ensure that it's easier in the future! I hope that helps. Regards, Fiona Maurizio M. Finance and Logistics Publishing Used the software for: 2+ years ### "So happy for our choice" January 6, 2022 5.0 Pros contains all the features we needed and, more we use, more we see the benefit of an integrated set of features covering all HR needs. The Recruitment function able to push on Job Boards has increased a lot the visibility of our Job Offers. On top, fantastic support from the developer, quick and precise to reply effectively to any request we ever made. Cons We were missing the Employee 's Appraisal. We discussed this option with the developer. But it will come soon. Timesheet a bit too tricky to use / report. Review Source DH Donna H. Office Administrator Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "HR Partner -Great!" April 2, 2024 5.0 I really enjoy using . I find inputting the data easy now I use it every day. I can create documents for our employees that ask for signatures or forms to be filled in. I like the fact I can keep a check on documents that the employees are filling in. There is a lot of information that can be gathered from the useful portal. Pros Filling in all the details of our employees and having them to hand very quickly. I like the fact we can add notes about the employee. I like the file attachments so we can upload all the documents related to the employee. Cons Booking the holidays for our employees because it has a default that doesn't work for the hours we do so it makes it harder for the employee to understand what holidays they have left. Review Source Kalpika A. Country HR Business Partner Information Technology and Services Used the software for: Less than 6 months ### "User friendly and friendly towards users!" September 29, 2021 5.0 Coming into the demo, we had a clear requirement list and all of it is being taken care of. We're raving fans! :) Pros I've used a handful of HR platforms, both as a general user but also as an implementor/ admin. HRp outperforms 99% of those and 100% when considering value for money. \[SENSITIVE CONTENT\] and the team are absolute rockstars when it comes to support. Setup in itself is extremely intuitive but there hasn't been a query that hasn't been answered within the day, including weekends! There's a host of features and for a scale-up like us, the pricing tiers is perfect. Honestly, in 3 months of using the platform it's evident every feature has been thoughtfully curated. Our company is co-located across 2 countries and this still does a fantastic job across all the modules we're using. There's even a user-pushed feature implementation which is huge! Cons Genuinely, none that I've used so far. 3 months in and all is gold! Review Source AW Aimee W. CEO Airlines/Aviation Used the software for: 1-2 years ### "THE BEST HR SOFTWARE " March 12, 2024 5.0 Pros It keeps our organization organize especially when tracking the PTO and the onboarding files.. Cons Everything about is suit to our company needs. So, I have no cons feedback about it. Review Source JA Jenn A. Communications Support Telecommunications Used the software for: 6-12 months ### "Great Support for small businesses " March 26, 2024 5.0 It has been great and a massive help for us. Pros The interface is very user friendly. My staff can use it easily. Cons There is nothing not to like it helps in every aspect of our day. Review Source FU Fatima U. HR support apprentice Public Relations and Communications Used the software for: 6-12 months ### "Easy to use" March 26, 2024 5.0 Pros is really easy to use, and keeps employees documents organised. Cons it can sometimes be quite slow and have to re add documents. Review Source HR Hellen R. Admin Director Marketing and Advertising Used the software for: 6-12 months ### "Excellent tool for your company" November 9, 2021 5.0 It is a very friendly and easy-to-use tool. It has helped our company a lot to be more organized. What I liked the most is that all the information and documentation of each employee is in one place. Even those that require a signature The dashboard shows you an overview of your company's departments and your employees. And the most important thing for me is that it has tutorials for both the administrator and the employee on configuring and using the platform. Pros It is a very friendly and easy-to-use tool. Cons The only downside is that it does not have other languages, but I know they are working on it. Review Source Response from HR Partner November 25, 2021 Thanks so much for your review Hellen! We love to hear that you're feeling more organized with everything in one place. And glad to hear that you find the tutorials helpful! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.