# HR Partner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HR Partner the right Human Resources solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147749/HR-Partner/reviews --- HR Partner 4.8 (118) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 30th, 2026 # Reviews of HR Partner Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Krystal M People OperationsInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The platform strikes a good balance between functionality and simplicity, making it accessible for our team across multiple locations. While we sometimes use additional tools for specialised reporting or advanced features, HR Partner serves as our solid foundation for core HR operations.“ January 12, 2026 AI April I Director of Finance and AdministrationRenewables & Environment, 11 - 50 employeesUsed the software for: More than 2 years. “I know the data I need but I'm not always able to create a report to get that data out in a way I can utilize it.“ January 14, 2026 Krystal M People OperationsInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The platform provides a clean, straightforward interface for basic HR functions like employee records management and leave tracking.“ January 12, 2026 DH Donna H Office AdministratorTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: Less than 6 months. “Booking the holidays for our employees because it has a default that doesn't work for the hours we do so it makes it harder for the employee to understand what holidays they have left.“ April 2, 2024 NP Nicole P FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “What I like most about HR partner is my company’s ability to automate my employees on boarding process“ January 8, 2026 BT Brooke T Office ManagerFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes the leave accruals aren't always correct and I still have to do a bit of updating in Xero with leave.“ March 19, 2024 PS Philip S Principal EngineerMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “I find the integrations with 3rd parties really useful for getting applications in - and the tooling that allows several staff members to vet these applications before they go through our hiring process is an excellent way of sifting through to find the best applicants.“ December 19, 2024 FU Fatima U HR support apprenticePublic Relations and Communications, 201 - 500 employeesUsed the software for: 6-12 months. “it can sometimes be quite slow and have to re add documents.“ March 26, 2024 ## Showing most helpful reviews Showing 1-25 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Catherine R. Office/Acct Manager Online Media Used the software for: Less than 6 months ### "Human Resources is now efficient and company risk has been dramatically reduced with HR Partner" October 16, 2019 5.0 As a growing organization, we have gone from no official HR tracking to having HR Partner fully implemented and scalable across our organization. This is complete with 'signable' employee handbooks, employee records for payroll, electronics and equipment tracking, recruiting and on-boarding, etc., all in one space. Implementing HR Partner has alleviated stress across management not only due to the ability to collate documents and time-off requests in one central location, but the ability to have checks and balances in place company-wide. Pros The overall ease of use, layout and functionality was my main attraction to HR Partner. The platform is intuitive, with a plethora of options and the ability to personalize features was wonderful. The support from the team and online tutorials only made the set up process even easier. Cons Nothing. Any time I had a question, the support team was readily available. Alternatives considered [Built](https://www.capterra.com/p/164380/Built-for-Teams/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner Ease of use, responsiveness from the team when starting the demo and trial. Review Source MH Mikala H. Finance Administrator and People and Culture Partner Non-Profit Organization Management Used the software for: Less than 6 months ### "Would highly recommend! \[sensitive content hidden\] is excellent! " March 30, 2025 5.0 A great experience! I have felt very supported along the entire journey. Pros \[sensitive content hidden\] has been an incredible point of contact form beginning to end. She answered all my questions (and if she didn't have the answer straight, she was very quick to get it!). An excellent resource of information and very personable. Cons The integration with xero isn't super smooth, but this is more because of xero. Alternatives considered [Happy HR](https://www.capterra.com/p/210172/Happy-HR/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing HR Partner The level of features we needed for the price was great. Review Source PS Philip S. Principal Engineer Medical Devices Used the software for: 6-12 months ### "Exceptionally good for hiring" December 19, 2024 4.0 Pros I use HR partner for its hiring tools. I find the integrations with 3rd parties really useful for getting applications in - and the tooling that allows several staff members to vet these applications before they go through our hiring process is an excellent way of sifting through to find the best applicants. The interview feedback process is very easy and great for subjectively reviewing candidates as I find time tends to distort the views of the interviewers compared to when the interview was done - this makes sure we progress the right candidates. Being able to login and use the hiring tools frequently allows us to understand how close we are to landing the perfect candidate. Having used HR Partner for hiring candidates over the past 12 months it has been a great experience. Cons I think the user interface can be, at times, confusing and ill presented. Information isn't always where I would expect and its sometimes hard to differentiate between one section of the UI and another. Review Source TL Terri L. General Manager Operations Financial Services Used the software for: 1-2 years ### "Flexibility and customer service at a great price" October 28, 2024 4.0 The platform has been great for our startup, allowing us the flexibility we required from our early days to our considerable growth in our second year of operation. The support team is always very helpful, and we can't fault their customer service. While the platform may be missing some features compared to some of the big players in the Australian market, we felt this was reflected in their lower cost and flexible pricing plans. Pros This platform's cost is fantastic compared to some of its competitors, and it has allowed us the flexibility we need for our startup business. Cons The platform does require a lot of customisation of settings and self setup, but this is reflected in the low cost. However, the support team is always on hand to help and guide you through the process. There are several features that the platform is missing compared to its competitors but they have been developing some of these and we've seen some new features this year which have been great. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[BrightHR](https://www.capterra.com/p/151525/BrightHR/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing HR Partner Flexibility, pricing plans and discounts offered Review Source CK Chelcie K. Business Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "HR Partner for leave management " October 11, 2024 4.0 Overall this product does what it’s intended for. We’ve experienced 1 system glitch but other than that we’ve had to major issues. Pros We use this platform to manage leave and employee records. It’s fairly easy to navigate through both as an admin and as an employee. Cons It doesn’t calculate the leave entitlement automatically so you have to manually input this information. Also, the custom forms don’t also download correctly as a pdf. Alternatives considered [Youmanage](https://www.capterra.com/p/160449/Youmanage/) Reason for choosing HR Partner I liked the options of different uses and integrations they had to offer. Review Source Response from HR Partner October 21, 2024 Hi Chelcie, Thank you for taking the time to write a review. We very much appreciate the feedback. Your leave entitlements should automatically be calculated for existing employees. If this is not happening please reach out to our support team at support@hrpartner.io and they'd be happy to help. For any new employees, you will need to manually calculate their leave entitlements. To automate that process, we have a leave calculator which not only works out your employee’s starting leave balance but also their leave balance on a future date. You can access the calculator here https://www.hrpartner.io/leave-calculator.html Thanks again for your review, Debbie BH Barbara H. Ceo Health, Wellness and Fitness Used the software for: 1-2 years ### "Great platform for a small business " January 9, 2026 4.0 I have enjoyed my overall experience with HR Partner. It is something that our business cannot do without. Pros This is a one stop shop for all HR needs. I like that you can have onboarding staff complete all required documents online before they start. Cons I loke all aspects… but some things needed more expiration or instructions. I also have needed support and we have a significant time difference Review Source VB Veronica B. Human Resources Construction Used the software for: 6-12 months ### "HR's Best Friend!" January 12, 2026 5.0 I have been using HR Partners for almost a year and its been so nice and effective its all in one place! Pros I love how easy it is to use and understand. It's simple to add custom questions and track PTO. Simple to use. Cons Wish it had an app to make it easier on the employees to access. Would love to be easier to upload a form to be fillable. Review Source LR Lisa R. Co-Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Useful Time Efficient Functions" January 8, 2026 4.0 Pros The HR Partner System help with internal communications via their Checklist function. In addition, I find the 'Reminder' notification capabilities very time efficient. Plus there support staff and very responsive to questions and issues. Cons The images are a bit naff - they could be a bit more sophisticated with the available graphics that is on the market. Review Source EG Emily G. Manager Marketing and Advertising Used the software for: 1-2 years ### "A Simple and Reliable HR Tool for Growing Teams Like Us :)" January 12, 2026 5.0 Overall, HR Partner is a dependable and easy-to-use HR management tool. It’s especially well-suited for small to medium-sized businesses looking for a straightforward solution to manage employee records, recruitment, and HR processes without complexity. Pros Clean, user-friendly interface Easy employee record management Good balance of features without unnecessary complexity Affordable compared to larger HR systems Cons Applicant tracking could be more robust Customization options are somewhat limited Limited advanced reporting options Review Source JL James L. CFO Information Technology and Services Used the software for: 2+ years ### "Good value, easy to use and comprehensive" January 8, 2026 5.0 Great customer support, does what we wanted and needed as a scale up business and is good value for money Pros Easy to use and covers what we need. If i have any questions the team are always quick to respond and helpful. Cons Holiday balances is a bit challenging with bespoke arrangements, but the support team sorted it out quickly Review Source AH Angela H. Executive Assistant Computer Software Used the software for: 1-2 years ### "Great product!" August 26, 2019 5.0 Pros I like the ease of use and the variety of features. HR Partner is well designed and intuitive for new users. It also has a lot of the features we need, which is what made it stand out against its competitors. Their support is also quick and helpful, even with the difference in time zones. Cons There are a few features we wished were available like automatically calculating for federal holidays that all employees are given off and setting a maxed amount of hours per person without a new leave policy for each person. However, HR Partner has taken our feature requests and implemented multiple of them and we appreciate that collaboration. Alternatives considered [Jostle](https://www.capterra.com/p/130784/Jostle/)[MyHub](https://www.capterra.com/p/148496/MyHub/)[Igloo](https://www.capterra.com/p/84689/Igloo-Software/)[Noodle](https://www.capterra.com/p/67088/Noodle/)[Papyrs](https://www.capterra.com/p/176270/Papyrs/) Reason for choosing HR Partner Price, responsive customer service, storage rules Review Source Response from HR Partner August 27, 2019 Hi Angela, Thank you for your lovely review. We're glad to hear HR Partner is helping make your job easier. With the federal holidays, you can now upload all the holidays for your country. See here - https://prnt.sc/oxz4p2 I hope this helps and please feel free to continue making suggestions :) Regards, Fiona MR Michael R. Director Management Consulting Used the software for: 2+ years ### "Great software for managing all the tasks that go with employing people" January 13, 2026 5.0 Cant say enough about it. Well worth the investment. Streamlines everything right from the point of hire through to termination. Pros It is just a great program. Makes managing people much easier with everything you need in the one place Cons There is honestly nothing that I can say I do not like about this software. Feature rich and ease of use. Some things have a learning curve when yo do it for the first time but that’s about it. Review Source DL Dylan L. Acupuncturist Alternative Medicine Used the software for: 2+ years ### "Business Productivity increased " June 29, 2025 5.0 There has been a recent rise in productivity among the company while integrating HR partner into the workforce. Pros Made it much more ease of management for online integration with our business and better quality of services for customers. Cons Nothing major comes to mind there are some things that were tricky at first but overall it seems rather easy to use. Review Source EN Eugenia N. HR Officer Medical Practice Used the software for: Less than 6 months ### "Highly recommended system" August 15, 2024 5.0 It's not like other systems that you need to write down or memorize lengthy codes to view/access different features of the employee data. It is very easy. Even I'm very new to it, I have found my way around. On top of an excellent system, you have a team of professionals who are dedicated and that helps us with all of our queries/questions. 😊 Pros I like a lot of things about HR Partner but I will list only two that we normally talk about in our office. The thing I like the most about HR Partner is Recruitment. It's very easy to access for us (ADI admins) as well as user-friendly to applicants. When we posted a job vacancy, none of the interested candidate complained of any issues. It was fast to load, and they applied without technical difficulties. Another thing I like the most is your team's customer service and the prompt responses to our requests regardless of the time differences. Thumbs up to your team. Cons I wouldn't say 'not liked' rather a recommendation for the future maybe. I might be wrong but I think that there should be a history for all the employees. For example, last year someone occupied a different position, this year, he/she has a different position title. HR Partner only shows the current details. It should capture the previous history with the dates for the each of the actions done for all employees. Review Source Response from HR Partner August 22, 2024 Hey Eugenia! Thank you very much for your wonderful feedback, it really does mean the world! You might like to know that there is a "Positions & Salaries" submodule in each employee's record which allows you to record every position change and salary increment, along with the appropriate dates! If you aren't seeing this it might be to do with your admin user permissions. Our support team would be more than happy to help you here though, please don't hesitate to reach out to us on support@hrpartner.io Thanks again for taking the time to write a wonderful review. We are so pleased that HR Partner is making a positive impact in your organization. VR Vanessa R. Operations Staffing and Recruiting Used the software for: Less than 6 months ### "A great addition to our company!" March 13, 2020 5.0 We are happy to have implemented this software into our company. The support team have been great and are very knowledgeable. We had a great demo call and appreciated the 2 week trial. Following our setup, we were able to have another call with \[SENSITIVE CONTENT HIDDEN\] to check how we are integrating the system and iron out any niggles. We are looking forward to rolling out the software in the company and believe it will add a lot of value and save us a lot of time and energy! Pros Overall a great piece of software. The software makes it easy for Admins to control / amend holidays even after they have been approved. The chat function is great as you usually receive a response within 2 hours of submitting a query. It is great that the software has a recruitment function. We look forward to handling our internal recruitment on this. We have previously used a paper form application form for applicants but the recruitment function allows you to create a custom application form so this process can now be digitised for us. Furthermore, there is a great 'scorecard' function that allows you to collectively assess job applicants as a hiring team together, so it provides one easily accessible platform to handle internal recruitment. There are lots of ways to customise the software to tailor it to your business' needs e.g. adding your own leave categories, assigning different hours to different employees, assigning different permissions to the Admin users. Cons If a leave request is initiated by an Admin rather than an employee, the leave request will not display on the employee's recent leave requests. Also, employees can only view their annual leave calendar on a monthly basis rather than being able to view the whole year in one go. Furthermore, days off in their annual leave calendar do not state whether or not this was a half of whole day making it difficult for employees to track where they have taken leave. On our previous software, employees were also able to request 0.5 days off whereas this software forces you to input the hours and minutes for a half day... this is not a huge issue but just leaves more room for error with employees having to work this out for themselves. I have submitted these issues as a request for improvement with the developers so hopefully they can implement these changes! Review Source JD Jenny D. Operations Manager Commercial Real Estate Used the software for: 6-12 months ### "HR Partner product review" February 22, 2024 4.0 I highly recommend HR Partner to any organisation looking for a reliable and efficient HR management solution particularly the small to medium businesses looking to improve their system. Pros After extensive research for a robust HR management tool, we decided to implement HR Partner within our organisation, and though we are still new in using the program, we can already see positive results. What stands out about HR Partner is its user-friendly interface, which has made it easy for our HR team and employees to navigate through various modules without extensive training. The cloud-based system allows for remote access, which is a huge advantage for our team members who work from home or are on the go. One of the key features we've come to rely on is the employee self-service portal. It has empowered our employees to take charge of their personal details, request time off, and access important documents without having to go through HR for every little thing. This has not only saved our HR team valuable time but also improved employee satisfaction. Support from HR Partner has been exceptional. Whenever we have had questions or needed assistance, their team has been quick to respond and very helpful. It's clear that customer satisfaction is a priority for them. Their documentation is very comprehensive and easy to follow that helps a lot with the training and information sessions that we did. Cons If there's any drawback, it would be the learning curve associated with setting up some of the more complex workflows. However, once configured, these workflows have been instrumental in automating our processes. Review Source Lonnie J. Founder Marketing and Advertising Used the software for: 6-12 months ### "The Complete HR Management Package" February 14, 2020 5.0 HR Partner is much better than the previous HR software we used. Switching to HR Partner was the best decision we could have made, having all employee information in a glance has made our life and work easier. Pros HR Partner has all the information we need about every employee, it is easy to use, it allows us to have different leave policies and holidays depending on the location of our staff, so we can personalize it according to our needs. The note system is great to keep a record of every detail we need to review in the future. It is flexible and intuitive and it has a lot of extra options other systems don’t have like recruitment and a document library where all training documents or manuals can be uploaded. Overall is a very complete system that covers every employee aspect we need. Cons The only issue I have is with the automatic leave accruals, I’m using the Upfront option where the employee will be allocated the entire default allowance at the start of the employment and every anniversary thereafter but I wish there was an option here where you can start the allowance on a certain date and not on the anniversary date. Reason for choosing HR Partner It provided by far the most value for the price. Review Source Response from HR Partner February 19, 2020 Hi Lonnie, thanks so much for your review. It's great to hear that HR Partner is helping you keep your HR records much more organized. Also, I wanted to let you know that we do have the ability to have leave allocated on a certain date that you can define. If you haven't found this yet, please contact our support and we'll help you with this. All the best, Fiona CB Clare B. HR Manager Oil & Energy Used the software for: Less than 6 months ### "Using HR Partner " November 10, 2022 5.0 Its fantastic, I'm new in post ( 3 months) and I've achieve so much and moving HR in the right direction to make this quick and efficient , with some interactive fun along the way. Pros Love the Tutorials this was a great place to start for me as I had never used this system before answered all my immediate questions with the helpful videos.HR Partner portal for Admin user and Staff portal is fantastic, it really is a one stop shop and if you are very creative, like I am, you will love the variety this system brings. Recruitment, Onboarding and Inductions along with Probations are now all built, with videos, forms, and e signature documents. Our first year for Performance reviews has been successful and hoping that the forms will soon be downloadable too as normal forms......the list is endless!! Cons Just when I think I can't do something I seek advice with the support team and they find me an alternative, and generally that works out better than my original idea.NO CONS from me. Reason for choosing HR Partner n/a Review Source Response from HR Partner January 25, 2023 Hey Clare! Well, there isn't really too much to say here other than THANK YOU for your fantastic review! Best, Cara JA Jessica A. Operational Lead Hospital & Health Care Used the software for: 6-12 months ### "Brilliant platform for HR Management" March 18, 2021 5.0 Overall I have had a very positive experience with HR Partner. They have been keen to work with us to develop solutions to meet our specific needs which has been great. The support chat function is really useful and quick to respond especially for quick fixes or advice. Although our issues with the leave calculations have taken a long time to be resolved, we understand it is quite specific to our company structure and appreciate the improvements put in place. Pros The ease of use is a definite plus. The navigation is great and really simple from both the admin perspective and the employee portal. Very easy to find the information you are looking for. Cons There have been a few issues where the software hasn't worked for the way our company is structured. An example of this is the annual leave which with our employees working various 2 week shift patterns has been difficult. Although it took a while to resolve, HR Partner have implemented a way to turn off the auto calculation in the leave field to allow us to use it but with the long delay it has meant we have struggled to use the platform to record leave Review Source Paul V. Director Real Estate Used the software for: 1-2 years ### "Great HR Software" June 30, 2021 5.0 Excellent. Really solid platform for HR management. Pros Really simple to navigate interface, Well thought out software. Covers all the aspects we needed as a company and the staff love the online portal where they can manage all their holiday requests and profiles. Cons Not found anything that I don't like exactly but the signature section could be improved, sometimes the signing boxes don't save so you have to do it again. Switched from [Breathe](https://www.capterra.com/p/126547/BreatheHr/) May 2020 Review Source DC David C. Head Of Finance Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "A leap from the past" January 22, 2024 5.0 Am having a really positive experience and easy access to support when needed has been really appreciated. Thanks. Pros For the first time in the history of our company all HR can be found within the same space, no more spreadsheets, paper records, multiple people moving the same data around. I'm not HR manager but was able to set up and mostly configure the system within the 14 day trial period, and with the support of HR Partner was able was to roll out to employees within 3 weeks. So far team feedback has been very positive on look and feel. Cons Nothing to add about the modules used so far. Reason for choosing HR Partner HR Partner had the best combination of user friendliness, functionality and price for our needs. Review Source DS Donna S. Bookkeeper Civil Engineering Used the software for: Less than 6 months ### "HR Partner clearly LOVE their clients!" June 17, 2019 5.0 With HR Partner we can effectively monitor all of our employees' renewable memberships, licences etc without using spreadsheets anymore which was labourious and unreliable! All of our information and documents are stored in one place and easy to find instead of being scattered across multiple folders on the server, and I love the asset feature which allows me to quickly look up who has which computer or phone etc. Overall HR Partner is streamlining and simplifying the whole process and is so lovely to use! Pros I am very thankful that I found HR Partner. Being able to initially trial the program was a tremendous benefit and they were so patient and helpful during that time; they never once made me feel like I was wasting their time – I can’t thank them enough. Their responses to my questions during setup, integration and beyond have been prompt and personal and the team is always open to suggestions. The program is extremely user-friendly and easy to navigate, yet it can be used to accomplish an enormous amount and is highly flexible. With the Xero integration up and running, the leave application & approval process is a breeze. The team are available via email, on-line chat and even phone, which is rare and wonderful in an industry which is rapidly becoming very depersonalised. They clearly love their clients and are a pleasure to work with. Cons I haven't found anything to dislike. The team are so easy to talk to and so easy to get hold of that any issues (few as they have been!) are quickly resolved. They are open to suggestions and happy to implement changes where possible. Review Source SB Stephanie B. Owner Facilities Services Used the software for: 1-2 years ### "Easy to use, and lots of options" December 3, 2021 4.0 We are loving it so far Pros I like that it is a ONE STOP SHOP for all HR needs Cons Learning curve. With the tutorial videos and help it has helped a lot. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner App Sumo Review Source JA Jenn A. Communications Support Telecommunications Used the software for: 6-12 months ### "Great Support for small businesses " March 26, 2024 5.0 It has been great and a massive help for us. Pros The interface is very user friendly. My staff can use it easily. Cons There is nothing not to like it helps in every aspect of our day. Review Source AS Amna S. Marketing Lead Broadcast Media Used the software for: 1-2 years ### "Satisfying and Easy to use service " September 24, 2021 5.0 Pros Ease of using and completing the tasks. Cons Not being able to review the activities of employees I am in charge of. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.