# Page 2 | HR Partner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is HR Partner the right Onboarding solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147749/HR-Partner/reviews --- HR Partner 4.8 (117) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 2 - Reviews of HR Partner ## Showing most helpful reviews Showing 26-50 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Krystal M. People Operations Information Technology and Services Used the software for: 2+ years ### "Reliable and user-friendly HRIS with excellent support" January 12, 2026 4.0 HR Partner has been a dependable HRIS solution for our growing organization. It handles our essential HR functions efficiently - from employee onboarding and records management to leave tracking and document storage. The platform strikes a good balance between functionality and simplicity, making it accessible for our team across multiple locations. While we sometimes use additional tools for specialised reporting or advanced features, HR Partner serves as our solid foundation for core HR operations. I'd recommend it to small and medium-sized businesses looking for a straightforward, reliable HRIS with responsive customer support. Pros The support we get from the team is excellent - they're responsive and genuinely helpful when issues arise. The platform provides a clean, straightforward interface for basic HR functions like employee records management and leave tracking. For smaller teams or organizations with simple HR needs, it covers the essentials without overwhelming complexity. The document storage and basic reporting features work reliably for day-to-day operations. The system also meets our strict security, privacy and compliance requirements. Cons As our team grows and expands across the world, there are some features that are more basic that haven't yet grown with our needs (candidate screening, forms and reporting). Some of the advanced reporting features require manual workarounds, and we occasionally supplement with external tools for more complex analytics needs. Review Source VR Verified Reviewer Finance Manager Furniture Used the software for: 2+ years ### "Nice add on to Xero for HR record keeping and leave approval" January 9, 2026 5.0 nice system, once it is set up properly, it works seemlessly. We have been using it for last two years. Pros Nice add on solved the Xero leave approval process limited only to admin users. we can assign each employee to their supervisor to approve leave. Cons one way posting leave to xero, but not update if it is changed. required some extra adjustment when anything changes. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) the other package does not integrate to Xero (the new accounting software when we decide to use) Review Source AI April I. Director of Finance and Administration Renewables & Environment Used the software for: 2+ years ### "Overall a good HR hub!" January 14, 2026 5.0 I really like how this program can house multiple types of employee data for HR. I'm able to include all time off types (including custom days), house training data, and employee title/pay history. Pros I love the fact that employees have access to their HR data and can enter their requests for time off. Then I'm able to set certain people who are authorized to approve or deny that time off, so I'm not solely responsible for seeking approval from the correct person. Cons The creation of reports in HR Partner for utilizing the data is somewhat confusing. I know the data I need but I'm not always able to create a report to get that data out in a way I can utilize it. Review Source Alberto O. Founder E-Learning Used the software for: 2+ years ### "The Best HR Platform for Small Teams" January 13, 2026 5.0 Overall, we are a team of 15-17 team members at a time and this brought a lot of organizational structure to our team. From hiring, to PTO requests, to org chart, and any other HR process is extremely intuitive to manage and handle in HR Partner. Pros The ability to handle many if not all of the HR processes that our team would need. Also, it is very user friendly. I also find the user portal management easy to manage. Cons I would love to see a better mobile app/version of the platform. I haven't used it in a few months but from what I recall the experience could be better. Review Source AS Angie S. Human Resource Construction Used the software for: 1-2 years ### "CSPM Consultancy Review" January 12, 2026 5.0 Excellent, Cara is also fantastic contact with quick response times and always available to assist with any queries with operational use. Pros Having worked previously for a company that used paper files for all personnel information, HR Partner is a breath of fresh air. The easy to use program stream lines all personal records which makes accessing, storing and retrieving simple and efficient. Cons Not being able to link our finance information to the program so all data is then consolidated in one place. Review Source JR Jess R. Communities Officer Non-Profit Organization Management Used the software for: 2+ years ### "HR Partner System Review" January 12, 2026 5.0 We have used HR Partner for several years now and have had an overall positive experience. When we initially onboarded the system the HR Partner team were very helpful and were willing to answer all our questions quickly, however since the system is intuitive we no longer need to do this. Pros The website it very easy and intuitive to use, making it easy for our whole team to understand and get along with. We use it a lot for booking and monitoring leave and storing documents for staff. We've started to use it more recently- for document signing and recruitment which makes processes more smooth. Cons There isn't anything we particularly dislike about the system. There are lots of features but we don't utilize all of them. Review Source EB Eric B. Project Coordinator Design Used the software for: 6-12 months ### "Good for your HR needs" January 13, 2026 4.0 Overall, we are very happy with HR partner. We have been using it for almost a year and while it was a bit of a learning curve, it has made things easy for a team of about 36 employees. I cannot stress enough how much a mobile application would drastically improve the experience of HR Partner! Pros User friendly, lots of features! For the money, it is a very good platform for all business sizes. We have around 40 employees and this has made life for us much more simple! Cons No mobile app, this would drastically change things for the better with HR Partner!! I believe if an app was offered, more people would make the switch to this platform. Review Source JT Jayne T. Finance Manager Non-Profit Organization Management Used the software for: 1-2 years ### "HRPartner review" January 8, 2026 5.0 Very happy with the system overall when considering the cost and ease of use. Staff like the user friendliness. Pros The staff are very helpful, responsive and accommodating. The system is intuitive for staff and offers a lot of customisable features. The cost is competitive. Cons There are limitations on its ability to do more complex operations and work arounds can be needed. It is only suitable for a small team. Alternatives considered [Breathe](https://www.capterra.com/p/126547/BreatheHr/) Reason for choosing HR Partner More features were included. Portal was good. Review Source MT Matt T. Design Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Best HR software we've used!" March 28, 2025 5.0 Excellent. We're gradually tapping into more of what HR Partner is capable of and the adaptability and range of features is superb. Pros We've yet to find anything that HR Partner hasn't improved massively about our HR processes. The system seems really adaptable to any quirk (especially with holidays, leave requests) we've thrown at it and the support has been absolutely superb. Cons Users have requested access via an app, but that's about it. Review Source TL Terri L. General Manager Operations Financial Services Used the software for: 1-2 years ### "Flexibility and customer service at a great price" October 28, 2024 4.0 The platform has been great for our startup, allowing us the flexibility we required from our early days to our considerable growth in our second year of operation. The support team is always very helpful, and we can't fault their customer service. While the platform may be missing some features compared to some of the big players in the Australian market, we felt this was reflected in their lower cost and flexible pricing plans. Pros This platform's cost is fantastic compared to some of its competitors, and it has allowed us the flexibility we need for our startup business. Cons The platform does require a lot of customisation of settings and self setup, but this is reflected in the low cost. However, the support team is always on hand to help and guide you through the process. There are several features that the platform is missing compared to its competitors but they have been developing some of these and we've seen some new features this year which have been great. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[BrightHR](https://www.capterra.com/p/151525/BrightHR/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing HR Partner Flexibility, pricing plans and discounts offered Review Source AP Alice P. Business Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Business Manager" January 12, 2026 5.0 Excellent!!! There is not a lot to say other than having an excellent experience with HR Partners. Thanks Pros The systems learning curve is very easy and the value for money with this platform is excellent. I've had great communication when needed and is always able to help out. Cons Currently I do not have any. There is not a lot to say other than I currently do not have issues with HR Partners. Thanks Review Source MH Mikala H. Finance Administrator and People and Culture Partner Non-Profit Organization Management Used the software for: Less than 6 months ### "Would highly recommend! \[sensitive content hidden\] is excellent! " March 30, 2025 5.0 A great experience! I have felt very supported along the entire journey. Pros \[sensitive content hidden\] has been an incredible point of contact form beginning to end. She answered all my questions (and if she didn't have the answer straight, she was very quick to get it!). An excellent resource of information and very personable. Cons The integration with xero isn't super smooth, but this is more because of xero. Alternatives considered [Happy HR](https://www.capterra.com/p/210172/Happy-HR/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing HR Partner The level of features we needed for the price was great. Review Source MC Mark C. Recruiter Business Supplies and Equipment Used the software for: 1-2 years ### "HR Partner " June 6, 2025 5.0 Very good. We use it and continue to use it. Worth taking a look at and doing the initial trial use. Pros The ability to have records, onboarding , recruiting and documentation all in one platform is incredibly helpful. Cons Platform can be buggy at times and they always fix the issues but can take time to full resolve them. Review Source PS Philip S. Principal Engineer Medical Devices Used the software for: 6-12 months ### "Exceptionally good for hiring" December 19, 2024 4.0 Pros I use HR partner for its hiring tools. I find the integrations with 3rd parties really useful for getting applications in - and the tooling that allows several staff members to vet these applications before they go through our hiring process is an excellent way of sifting through to find the best applicants. The interview feedback process is very easy and great for subjectively reviewing candidates as I find time tends to distort the views of the interviewers compared to when the interview was done - this makes sure we progress the right candidates. Being able to login and use the hiring tools frequently allows us to understand how close we are to landing the perfect candidate. Having used HR Partner for hiring candidates over the past 12 months it has been a great experience. Cons I think the user interface can be, at times, confusing and ill presented. Information isn't always where I would expect and its sometimes hard to differentiate between one section of the UI and another. Review Source EN Eugenia N. HR Officer Medical Practice Used the software for: Less than 6 months ### "Highly recommended system" August 15, 2024 5.0 It's not like other systems that you need to write down or memorize lengthy codes to view/access different features of the employee data. It is very easy. Even I'm very new to it, I have found my way around. On top of an excellent system, you have a team of professionals who are dedicated and that helps us with all of our queries/questions. 😊 Pros I like a lot of things about HR Partner but I will list only two that we normally talk about in our office. The thing I like the most about HR Partner is Recruitment. It's very easy to access for us (ADI admins) as well as user-friendly to applicants. When we posted a job vacancy, none of the interested candidate complained of any issues. It was fast to load, and they applied without technical difficulties. Another thing I like the most is your team's customer service and the prompt responses to our requests regardless of the time differences. Thumbs up to your team. Cons I wouldn't say 'not liked' rather a recommendation for the future maybe. I might be wrong but I think that there should be a history for all the employees. For example, last year someone occupied a different position, this year, he/she has a different position title. HR Partner only shows the current details. It should capture the previous history with the dates for the each of the actions done for all employees. Review Source Response from HR Partner August 22, 2024 Hey Eugenia! Thank you very much for your wonderful feedback, it really does mean the world! You might like to know that there is a "Positions & Salaries" submodule in each employee's record which allows you to record every position change and salary increment, along with the appropriate dates! If you aren't seeing this it might be to do with your admin user permissions. Our support team would be more than happy to help you here though, please don't hesitate to reach out to us on support@hrpartner.io Thanks again for taking the time to write a wonderful review. We are so pleased that HR Partner is making a positive impact in your organization. RG Ryan G. Executive Pastor Religious Institutions Used the software for: 6-12 months ### "Feature Rich at a Good Price" December 19, 2024 5.0 So far the experience has been good. We run into a few bugs or speed bumps but the support has been great to work with through the issues. Pros Provides a centralized place for all HR functions for a great price Cons There is no mobile app that exist for the platform Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner Way more robust with more features for the price Review Source JD Jenny D. Operations Manager Commercial Real Estate Used the software for: 6-12 months ### "HR Partner product review" February 22, 2024 4.0 I highly recommend HR Partner to any organisation looking for a reliable and efficient HR management solution particularly the small to medium businesses looking to improve their system. Pros After extensive research for a robust HR management tool, we decided to implement HR Partner within our organisation, and though we are still new in using the program, we can already see positive results. What stands out about HR Partner is its user-friendly interface, which has made it easy for our HR team and employees to navigate through various modules without extensive training. The cloud-based system allows for remote access, which is a huge advantage for our team members who work from home or are on the go. One of the key features we've come to rely on is the employee self-service portal. It has empowered our employees to take charge of their personal details, request time off, and access important documents without having to go through HR for every little thing. This has not only saved our HR team valuable time but also improved employee satisfaction. Support from HR Partner has been exceptional. Whenever we have had questions or needed assistance, their team has been quick to respond and very helpful. It's clear that customer satisfaction is a priority for them. Their documentation is very comprehensive and easy to follow that helps a lot with the training and information sessions that we did. Cons If there's any drawback, it would be the learning curve associated with setting up some of the more complex workflows. However, once configured, these workflows have been instrumental in automating our processes. Review Source BT Brooke T. Office Manager Financial Services Used the software for: 6-12 months ### "Suits us perfectly " March 19, 2024 4.0 We all really enjoy it, Everyone can see when people are taking time off. Managers can take more control by knowing and approving the leave without no one getting lost in the loop and they can easily find HR forms or questions about employees are all written there for them to find themselves. It look a while to set up but it has helped me immensely take a lot off my plate and added the aspect of working from home a lot easier Pros I like that its all in one spot and I can be anywhere and can still check this, I do get a lot less questions as most of them can find answers to their questions by themselves instead of harassing me. The timeclock feature has been very handy for our casuals that work odd hours that way they can clock in and out where they are done. I also like the checklists so that I can create something once and then assign them to employees or managers and they know what they need to do for certain tasks written right there in front of them. Every time I had a question it always got answered pretty quickly so that I was able to figure it out and keep going with setting the program up Cons It's a bit to set up so you need the time, I was very time poor at the beginning but I knew this would help me once I had it set up it was just moving everything across the platform. Sometimes the leave accruals aren't always correct and I still have to do a bit of updating in Xero with leave. I would also say some of the subjects on the side can be a bit confusing - I do have to keep re teaching the managers where things are Reason for choosing HR Partner It had more features and we were able to have more of a HR system instead of just a leave system Review Source TE Tobi E. Governance, Risk and Compliance Manager Information Technology and Services Used the software for: 6-12 months ### "Great HR Management System for Small-Medium Businesses" November 30, 2022 4.0 The customer service from HR partner is amazing. The team are very responsive to feedback and implementing improvement changes based on the user experience. It has been a pleasure working with \[SENSITIVE CONTENT\] over the past 11 months. They are fantastic and always give tailored advice to work with our business needs. Pros \- Use of checklists and e-signatures modules for distributing policy/procedure information across our business as it allow's clear employee attestation.- Organisation chart at a glance- Ability for managers to track leave balances, education and training needs, add in important notes.- Adding reminders for tasks and expiry dates for training e.g. OH&S obligations Cons \- It would be great to be able to have approval or action workflows attached to Forms so the person the form is submitted to can then action it e.g. Company Expense Form submitted to a direct manager to then approve or reject.- Performance management module is very new to this software so further improvements are required re: automation of scheduling so that the review is actually assigned to the employee , improving notifications to managers re: tasks they have to complete .- Performance review forms cannot be modified without losing data already entered against the form, so a new form needs to be created each time a small change is needed. Reason for choosing HR Partner PriceBusiness needs at the time Ease of useDesign features Review Source Response from HR Partner January 25, 2023 Hey there Tobi! Wow! What a glowing review of our support team - thank you, it means a lot! We really appreciate you taking the time to post a review. It's great to hear all the things you love about the platform, but it's equally good for us to gain insight into those areas you feel could be improved. We fully take on board your suggestions and they've been added to the feature requests list. I would like to just pickup on a few though. First, it sounds like you may be using the Custom Forms module for expenses, rather than the Expense module itself. The Expense module allows you to build in very specific approval rules meaning claims can go straight to a person's manager and then potentially onto an Admin in Finance for example. We're sorry that changes to Form templates can cause them to break, though this will be the case with many form building tools out there. To help ease the frustration this may cause, you have the ability to create a duplicate of an existing form, so that you can just jump in and change what you need to change in the new version, rather than having to build the entire form from scratch. We'd be very happy to pickup either of these things on a call if you'd like, Tobi! Best, Cara GR Gabriella R. HR Officer Research Used the software for: Less than 6 months ### "Wonderful! " March 7, 2023 5.0 HR partner has been an excellent software for our organisation. It has transformed how we manage and look after our employees. All the features are really useful and intuitive, and we have really enjoyed finding out what the system can do and how it can help with both our daily administrative tasks and wider strategy objectives. The system provides a great user experience for all staff as well, particularly when booking leave. We have had a fantastic onboarding process with \[sensitive content hidden\] who has been incredibly helpful and is always quick to assist us with our queries. The support team as well are brilliant and reliable and we would recommend this system to anyone who asks. The team behind HR Partner are always searching for ways to improve the software as well and listen to any feature requests we may have which is great. After searching for an HR system to use, we are very glad to have happened upon HR Partner! Pros The approach to being introduced to this product was great by the support team. It was really easy to book a demo and find out all of the information. The support team didn't push the sale on us (as we found other companies did), instead they just showed us what it could do and we went through the various features and discussed how it might be a good fit for our organisation. The implementation was really good as well and we felt supported throughout. It also has great integrations with payroll and recruitment softwares as well. Cons With any software there are a few things that can't be done however what we like about HR partner is that they always can find a way around this for you and if not can put through a feature request for you. Alternatives considered [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[Softworks](https://www.capterra.com/p/135520/Softworks/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing HR Partner A lot of these softwares have similar features and functions however HR partner felt much more tailored to a smaller organisation which we are and so felt more suitable (not to say that it isn't appropriate for larger organisations which it is as well!). As mentioned, we felt the demo session was great whereas a lot of the other softwares we looked into felt very much like a sales call and in cases quite pushy. Overall we really liked the look of HR partner as well and how it was very intuitive and user friendly. Review Source Bilal C. Chief Operating Officer Computer Software Used the software for: 1-2 years ### "One of our best investements" October 26, 2022 5.0 Excellent experience. They are responsive and keep improving their software. It is a must have tool if you want to manage your employees Pros HR Partner is a brilliant tool for small and mid sized companies to manage employees. It has all the features you can think about including Expense Claims, Leave Management, Recruitment etc. Cons There are not really any cons but some improvements they can add. They need to improve the reports section. You cannot really generate quality reports. Also there is no option to print an expense claim or other things. Sure you can do ctrl+p but that prints the whole page. Would be nice if they can give option to print employee details and expense claims in nicer cleaner way.Have an inbuilt system to generate salary slips.Add live chat support on their website that would be awesome Review Source Response from HR Partner January 25, 2023 Hi there Bilal, Thank you so much for your kind words; we very much appreciate you taking the time to write a review. If you'd like to jump on a call with a member of our Customer Success Team we'd be more than happy to discuss the reports you need to pull in some more detail. It might be that what you're looking for is already there. If not, we can always add it to our feature request list or even look into a custom build for you. Please feel free to reach out to us on support@hrpartner.io Best, Cara VR Vanessa R. Operations Staffing and Recruiting Used the software for: Less than 6 months ### "A great addition to our company!" March 13, 2020 5.0 We are happy to have implemented this software into our company. The support team have been great and are very knowledgeable. We had a great demo call and appreciated the 2 week trial. Following our setup, we were able to have another call with \[SENSITIVE CONTENT HIDDEN\] to check how we are integrating the system and iron out any niggles. We are looking forward to rolling out the software in the company and believe it will add a lot of value and save us a lot of time and energy! Pros Overall a great piece of software. The software makes it easy for Admins to control / amend holidays even after they have been approved. The chat function is great as you usually receive a response within 2 hours of submitting a query. It is great that the software has a recruitment function. We look forward to handling our internal recruitment on this. We have previously used a paper form application form for applicants but the recruitment function allows you to create a custom application form so this process can now be digitised for us. Furthermore, there is a great 'scorecard' function that allows you to collectively assess job applicants as a hiring team together, so it provides one easily accessible platform to handle internal recruitment. There are lots of ways to customise the software to tailor it to your business' needs e.g. adding your own leave categories, assigning different hours to different employees, assigning different permissions to the Admin users. Cons If a leave request is initiated by an Admin rather than an employee, the leave request will not display on the employee's recent leave requests. Also, employees can only view their annual leave calendar on a monthly basis rather than being able to view the whole year in one go. Furthermore, days off in their annual leave calendar do not state whether or not this was a half of whole day making it difficult for employees to track where they have taken leave. On our previous software, employees were also able to request 0.5 days off whereas this software forces you to input the hours and minutes for a half day... this is not a huge issue but just leaves more room for error with employees having to work this out for themselves. I have submitted these issues as a request for improvement with the developers so hopefully they can implement these changes! Review Source Kevin M. Vice President Hospital & Health Care Used the software for: 2+ years ### "Best HR software, from recruiting to onboarding to managing" September 2, 2022 5.0 Our on boarding process, PTO management, and employee census info were archaic and clumsy at best. HR partner has solved this for us. And we find ourselves using it more and more with its robust features. Pros What I like most about HR partner is its ease of set up. Everything links together and is intuitive. For example, when you add your employees and choose who their supervisor is, it automatically creates an available organizational chart. Cons The software integrates with some payroll providers but not ours unfortunately. Review Source Response from HR Partner January 25, 2023 Hey Kevin, How great to hear that our platform has been problem solving for you! I love that you find the system easy to use and intuitive too. Our developers put a lot of thought into making the system consistent in all areas to ensure that this is the case. We're always looking to broaden the list of payroll providers we integrate with. Make sure you've told a member of the team who your provider is so that they're in the mix! Best, Cara CS Carl S. Director Construction Used the software for: 6-12 months ### "Great Value, One-Stop-Shop" March 12, 2024 5.0 It has been great, I have recommended HR Partner to a number of friends in business that would benefit from these systems. Pros My team have live access to all of their HR documentation. Cons I cant link it to my company expenses (DEXT). Alternatives considered [Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing HR Partner better communication and price. Software appeared to be better presented and easier to follow. Review Source sK sal K. GRC Individual & Family Services Used the software for: 6-12 months ### "HR partner " April 2, 2024 3.0 Pros going from no software to a software made a huge difference Cons Admin should be able to group/mass delete checklists that have been sent to employees, classifications of visibility for private data, Review Source Response from HR Partner April 11, 2024 Hi Sal, Thanks so much for your review here. Customer feedback is so important to us and we take it all very seriously. We’re concerned to hear that you’re not completely satisfied though. Looking at our records it seemed that you signed up way back in May 2020 on a lifetime deal that we offered at the time so I’m a bit confused about your ratings - particularly for value. Our customer service is also something that we pride ourselves on and our team is quite disappointed to learn that we’ve somehow let you down here. From our side, it seems that you had 3 tickets with us in February that were all handled in less than 3 hours, but we haven’t heard anything from you since then. Have you tried to contact us at all? In any case, we’ll be reaching out to you to see if we can schedule a call to discuss this further and hopefully help you get more value and utility from the system. Hoping we can get a resolution for you here. Regards, Fiona Talk to a Capterra advisor for free and get results within 15 minutes.