# Page 3 | HR Partner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is HR Partner the right Human Resources solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147749/HR-Partner/reviews --- HR Partner 4.8 (117) [View alternatives](https://www.capterra.com/p/147749/HR-Partner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Page 3 - Reviews of HR Partner ## Showing most helpful reviews Showing 51-75 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shaun B. Senior Project Manager Used the software for: Less than 6 months ### "HRPartner is really good" December 5, 2017 4.0 Pros \- I was looking for software that will help us track paid time off (leave) and I found software that can help us with dozens of other HR needs that I didn't realize we needed including recruitment (job postings, integration with Glassdoor, etc.), employee documentation, sick day tracking, org charts, onboarding/termination checklists, online employee requests, pay scale tracking, position and location tracking, and much more. - The customer service has been absolutely fantastic. Seriously fantastic. They have representatives around the world that can help companies in any time zone. We are in the Eastern (USA) time zone and I have had help from Australia early in the morning and Alaska later in the day. Responses always come in a few seconds. - They are open and very quick to fulfill feature requests. I don't know if I just have good ideas, or if HRPartner is just one of the most effective development teams I have seen in years, but I have requested half a dozen changes and every single one has been added except one. The last one was a timeclock module, and they have said that they are building one that should be rolled out in the next few weeks. Based on their track record, I have no doubt it will be added. - I can tell that the HRPartner team is not huge. I have chatted directly with the CEO. But in this case, that seems like a good thing. It makes them very nimble and able to provide great service and to meet my needs quickly. Cons \- The software/website is fairly new which means that many features are coming soon. - Some nice-to-have features are still pending. - There are limited integrations: only one payroll integration (Xero) and only one recruiting integration (Glassdoor) Review Source PD Pauline D. HR Manager Marketing and Advertising Used the software for: 1-2 years ### "Using HR Partner is definitely recommended!" June 28, 2021 5.0 Since we are all WFH, it very easy to manage our employees via HR Partner. Pros HR Partner is easy to use and it's also easy to convert to from your current HR system. Their support desk is also quick, friendly and helpful and a lot can also be found in their manuals too. Cons Integration with more job boards would be much appreciated and creating an app for smartphones too. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner The applications looked exactly what we needed for our available budget. Switched from [OrangeHRM](https://www.capterra.com/p/49068/OrangeHRM/) HR Partner has is a more complete HR system. Review Source CB Clare B. HR Manager Oil & Energy Used the software for: Less than 6 months ### "Using HR Partner " November 10, 2022 5.0 Its fantastic, I'm new in post ( 3 months) and I've achieve so much and moving HR in the right direction to make this quick and efficient , with some interactive fun along the way. Pros Love the Tutorials this was a great place to start for me as I had never used this system before answered all my immediate questions with the helpful videos.HR Partner portal for Admin user and Staff portal is fantastic, it really is a one stop shop and if you are very creative, like I am, you will love the variety this system brings. Recruitment, Onboarding and Inductions along with Probations are now all built, with videos, forms, and e signature documents. Our first year for Performance reviews has been successful and hoping that the forms will soon be downloadable too as normal forms......the list is endless!! Cons Just when I think I can't do something I seek advice with the support team and they find me an alternative, and generally that works out better than my original idea.NO CONS from me. Reason for choosing HR Partner n/a Review Source Response from HR Partner January 25, 2023 Hey Clare! Well, there isn't really too much to say here other than THANK YOU for your fantastic review! Best, Cara VR Verified Reviewer Founder Internet Used the software for: 2+ years ### "HR Partner helped us scale from 50 to 500 employees" January 23, 2024 5.0 Pros Ease of use for our team to get started using it right away. Not to mention their customer support is top notch! They really care about their users. Cons Not quite there as an all in one HRIS and recruitment software when it comes to feature set. But they are improving on this all the time coming out with new features. Review Source JA Jessica A. Operational Lead Hospital & Health Care Used the software for: 6-12 months ### "Brilliant platform for HR Management" March 18, 2021 5.0 Overall I have had a very positive experience with HR Partner. They have been keen to work with us to develop solutions to meet our specific needs which has been great. The support chat function is really useful and quick to respond especially for quick fixes or advice. Although our issues with the leave calculations have taken a long time to be resolved, we understand it is quite specific to our company structure and appreciate the improvements put in place. Pros The ease of use is a definite plus. The navigation is great and really simple from both the admin perspective and the employee portal. Very easy to find the information you are looking for. Cons There have been a few issues where the software hasn't worked for the way our company is structured. An example of this is the annual leave which with our employees working various 2 week shift patterns has been difficult. Although it took a while to resolve, HR Partner have implemented a way to turn off the auto calculation in the leave field to allow us to use it but with the long delay it has meant we have struggled to use the platform to record leave Review Source RC Rachel C. Office Manager Real Estate Used the software for: Less than 6 months ### "Amazing value" October 19, 2022 4.0 A big improvement from our last system, excellent value and cannot fault the service we've received. Pros This is a great product for SMEs wanting to streamline HR processes and save time. Really good value for the number of features that are included and compared to other HRIS on the market. Their support is second to none, \[SENSITIVE CONTENT\] always gets back to us super quickly. Cons Annual leave seems overly complicated. Most other HRIS I've trialed, the leave has been straightforward and quite automated whereas this needs quite a bit of manual intervention Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)[HiBob](https://www.capterra.com/p/156106/Hibob/)[Personio](https://www.capterra.com/p/158622/Personio/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Moorepay](https://www.capterra.com/p/128703/Natural-HR/) Reason for choosing HR Partner HR Partner has a lot of features that others charge additional fees for. It's comparable to the most expensive on the market but for a fraction of the price Review Source Response from HR Partner January 25, 2023 Hey Rachel, Huge thanks for taking the time to write a review for us! It's so nice to hear that you're happy with the service we provide and that you see what great value HR Partner truly is. Setting up Time Off & Leave is usually one of the first things a new customer does, and it is one of the most complex areas of the system due to the amount of configuration options available to you. Perhaps you'd like to book in a training call with one of our Customer Success Team so that we can take a look over your policies and see if there is a way we can automate more within the module for you? If so, please send an email to support@hrpartner.io and we'll get something booked in! Best, Cara TW Toni W. Executive Support Lead Health, Wellness and Fitness Used the software for: 6-12 months ### "HR Management Platform " August 24, 2021 4.0 Implementing HR Partner has been an easy process. This platform is ideal for small-large organsiation's. It is there to support HR in the employment lifecycle from recruitment to exiting. Pros HR Partner has helped Injury Matters streamline many of our processes and allowed us to keep all our HR records on one platform. It's extremely user friendly, and team members can access and update their information at any time, anywhere. It has significantly reduced administration time. The help desk was helpful not only in launching the platform in our organisation but also in the continued ongoing support. Cons The only con I would have is not having the option to have customisation done to suit our organisation's needs but so far have managed to put workarounds in place for these. Review Source CK Chelcie K. Business Administrator HR Leisure, Travel & Tourism Used the software for: 1-2 years ### "HR Partner - great platform!" March 12, 2024 5.0 It's been great so far for the first year! Pros I like the ease of having performance reviews, recruitment, onboarding and leave management all in one place. Cons It does not calculate leave entitlement for new starters or leavers. Alternatives considered [Youmanage](https://www.capterra.com/p/160449/Youmanage/) Reason for choosing HR Partner It had better integration and perks to what we needed. Review Source Paul V. Director Real Estate Used the software for: 1-2 years ### "Great HR Software" June 30, 2021 5.0 Excellent. Really solid platform for HR management. Pros Really simple to navigate interface, Well thought out software. Covers all the aspects we needed as a company and the staff love the online portal where they can manage all their holiday requests and profiles. Cons Not found anything that I don't like exactly but the signature section could be improved, sometimes the signing boxes don't save so you have to do it again. Switched from [Breathe](https://www.capterra.com/p/126547/BreatheHr/) May 2020 Review Source Violaine P. COO Health, Wellness and Fitness Used the software for: 1-2 years ### "Good software, affordable" July 19, 2022 4.0 great Pros the onboarding is good, and the customer service is very friendly Cons the recruitment and application tracking could be much better Review Source GA Gordon A. COO Computer Software Used the software for: Less than 6 months ### "SalesDesk HR Portal" March 1, 2024 5.0 Great product and great support. We made the right choice Pros Ease of use and simple to set up with all the required functionality. Employee engagement has been great Cons There is nothing to complain about - it's great Alternatives considered [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) Reason for choosing HR Partner Ease of use, great employee engagement, simplicity, and met all of our functional requirements Review Source DC David C. Head Of Finance Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "A leap from the past" January 22, 2024 5.0 Am having a really positive experience and easy access to support when needed has been really appreciated. Thanks. Pros For the first time in the history of our company all HR can be found within the same space, no more spreadsheets, paper records, multiple people moving the same data around. I'm not HR manager but was able to set up and mostly configure the system within the 14 day trial period, and with the support of HR Partner was able was to roll out to employees within 3 weeks. So far team feedback has been very positive on look and feel. Cons Nothing to add about the modules used so far. Reason for choosing HR Partner HR Partner had the best combination of user friendliness, functionality and price for our needs. Review Source NB N'Teasha B. Owner Information Technology and Services Used the software for: 6-12 months ### "Best Purchase of 2020" January 22, 2021 5.0 I'm an a startup and the process of setting up my business for new employees was daunting to me. Finding HR Partner eased the anxiety of how to properly set my business properly. Their training is great and clearly presented. It just solves my problems. Pros I love everything about HR Partner, from how easy it is set up to how easy it is to onboard and manage employees. Cons I wished it integrated with Quickbooks Self-employed Alternatives considered [RemoteTeam.com](https://www.capterra.com/p/202365/RemoteTeam-com/) Reason for choosing HR Partner The webinars are excellent in explaining the benefits of HR Partner and once you login the setup is so easy. Review Source BS Becky S. Project Leader Airlines/Aviation Used the software for: 1-2 years ### "HR Partner Review " September 26, 2022 5.0 HR Partner offers employers the opportunity to support staff by creating a personal document file and thereby saving critical time used to search for documents - in addition to many other support functions. Pros The strength of the product lies not only in the layout and comprehensive solution it offers but in the exceptional online support offered by competent and extremely well-informed staff. Cons In the time we have used the program, we have not identified a gap. Review Source Response from HR Partner January 25, 2023 Ah Becky, you're making us blush! What lovely words!! Thank you very much for taking the time to write this review, we appreciate it! Best, Cara DS Donna S. Bookkeeper Civil Engineering Used the software for: Less than 6 months ### "HR Partner clearly LOVE their clients!" June 17, 2019 5.0 With HR Partner we can effectively monitor all of our employees' renewable memberships, licences etc without using spreadsheets anymore which was labourious and unreliable! All of our information and documents are stored in one place and easy to find instead of being scattered across multiple folders on the server, and I love the asset feature which allows me to quickly look up who has which computer or phone etc. Overall HR Partner is streamlining and simplifying the whole process and is so lovely to use! Pros I am very thankful that I found HR Partner. Being able to initially trial the program was a tremendous benefit and they were so patient and helpful during that time; they never once made me feel like I was wasting their time – I can’t thank them enough. Their responses to my questions during setup, integration and beyond have been prompt and personal and the team is always open to suggestions. The program is extremely user-friendly and easy to navigate, yet it can be used to accomplish an enormous amount and is highly flexible. With the Xero integration up and running, the leave application & approval process is a breeze. The team are available via email, on-line chat and even phone, which is rare and wonderful in an industry which is rapidly becoming very depersonalised. They clearly love their clients and are a pleasure to work with. Cons I haven't found anything to dislike. The team are so easy to talk to and so easy to get hold of that any issues (few as they have been!) are quickly resolved. They are open to suggestions and happy to implement changes where possible. Review Source OS Otto S. COO Telecommunications Used the software for: 6-12 months ### "Great for HR" March 20, 2024 5.0 Great! We have explored other options and returned to HR Partner and decided to integrate HR Partner as a key platform for HR. Pros The onboarding process and the HR Partner team's support were great! Cons The user interface feel and look is a bit dated. Nevertheless, this doesn't take away from the features and usability of HR Partner. Review Source SB Stephanie B. Owner Facilities Services Used the software for: 1-2 years ### "Easy to use, and lots of options" December 3, 2021 4.0 We are loving it so far Pros I like that it is a ONE STOP SHOP for all HR needs Cons Learning curve. With the tutorial videos and help it has helped a lot. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner App Sumo Review Source HB Hugh B. Director of Finance & Operations Civic & Social Organization Used the software for: 6-12 months ### "Thoughts after 9 months of use" June 9, 2021 4.0 Good, it was a worthwhile investment and whilst not perfect is good value. Pros Really glad we invested in this, proved very useful for moving our HR records away from paper, made recruitment and onboarding much easier to manage and enabled staff to remotely request leave, log sickness, accidents. There are other facilities that we plan to use. Helpdesk very prompt in replying to queries and sorting issues out. Open to suggestions. Cons Chose not to use the timesheets facility as not flexible enough for our requirements, which is a shame. Reason for choosing HR Partner Overall seemed best option. Review Source CW Chantal W. Director Human Resources Used the software for: 6-12 months ### "Fantastic comprehensive product with excellent support" October 7, 2020 5.0 Can't fault them, they're so easy to work with and I love the software. Pros \- the comprehensive functions, brilliant for small businesses - support is really responsive 24/7 Cons I'd love to see Zapier integration and there are a couple of features we've requested, but the company are really good at listening to feedback and do have a roadmap of functionality additions based on requests. Switched from [CharlieHR](https://www.capterra.com/p/158631/Charlie-HR/) HR Partner was more comprehensive and really well suited to our clients. Review Source TF Trudie F. CEO and Co-founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Straightforward solution from recruitment through whole employee lifecycle" June 8, 2021 5.0 Excellent experience. Pros We were looking for a solution which had an Application Tracking System for recruitment, and worked as a database for our people and supported their HR needs throughout the employee lifecycle. Plus we wanted a good suite of APIs and documentation to allow us to integrate with other systems. HR Partner has given us all of this and we haven't regretted the choice. Cons It doesn't have some of the bells and whistles of more expensive HR software, but HR Partner do listen to the customers and add things to their roadmap. We have multiple shift workers on different working patterns, which is complicated for HR Partner's holiday booking. I'd like that to change, but appreciate that most organisations have simpler holiday booking needs. Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Review Source RW Rachel W. Business Support Civil Engineering Used the software for: 6-12 months ### "Top Tier HR Management Software" July 22, 2022 5.0 The support has been amazing. the team are very quick to respond to any questions. Overall I am support happy we picked HR Partner! Pros The software is extremely easy to use and manage, which made implementing it to the whole team a quick and easy process. Cons The only con would be that i wish the dashboard is more customisable, but I believe that is being looked into. Review Source AH Angela H. Executive Assistant Computer Software Used the software for: 1-2 years ### "Great product!" August 26, 2019 5.0 Pros I like the ease of use and the variety of features. HR Partner is well designed and intuitive for new users. It also has a lot of the features we need, which is what made it stand out against its competitors. Their support is also quick and helpful, even with the difference in time zones. Cons There are a few features we wished were available like automatically calculating for federal holidays that all employees are given off and setting a maxed amount of hours per person without a new leave policy for each person. However, HR Partner has taken our feature requests and implemented multiple of them and we appreciate that collaboration. Alternatives considered [Jostle](https://www.capterra.com/p/130784/Jostle/)[MyHub](https://www.capterra.com/p/148496/MyHub/)[Igloo](https://www.capterra.com/p/84689/Igloo-Software/)[Noodle](https://www.capterra.com/p/67088/Noodle/)[Papyrs](https://www.capterra.com/p/176270/Papyrs/) Reason for choosing HR Partner Price, responsive customer service, storage rules Review Source Response from HR Partner August 27, 2019 Hi Angela, Thank you for your lovely review. We're glad to hear HR Partner is helping make your job easier. With the federal holidays, you can now upload all the holidays for your country. See here - https://prnt.sc/oxz4p2 I hope this helps and please feel free to continue making suggestions :) Regards, Fiona BH Bryce H. Founder Hospital & Health Care Used the software for: Less than 6 months ### "Great standard tool that is developing into more" October 5, 2020 4.0 Overall the product has been good. For what we need it is slightly lacking, but for the price we paid (one time fee through AppSumo) it's a tool we'll continue to grow into and grow with over the years. Pros I especially like the profiles & the ability to onboard. While there are some features lacking on the onboarding, it is still a very solid product that is improving it's ability to onboard new employees. Cons The reporting structure and recruitment were my least favorite pieces. Not only was there a lot of difficulties getting people assigned correctly (including separating the values of admin profiles vs employee profiles) but the recruiting integrations did not work well. We saw a significant (nearly 80% decrease) in postings made through HRPartner vs natively to Indeed. Alternatives considered [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner One time fee from AppSumo Review Source AS Amna S. Marketing Lead Broadcast Media Used the software for: 1-2 years ### "Satisfying and Easy to use service " September 24, 2021 5.0 Pros Ease of using and completing the tasks. Cons Not being able to review the activities of employees I am in charge of. Review Source DAC Daryl Anne C. Talent Development and Acquisition Manager Information Technology and Services Used the software for: 1-2 years ### "User-friendly system for both admins and employees" July 22, 2021 5.0 Pros The system is easy to use - from setting up to deployment. It has a complete and comprehensive Support Page that addresses most questions and also a very responsive support team. Cons None that I can think of as of writing this review. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.