# Page 3 | HR Partner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is HR Partner the right Onboarding solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147749/HR-Partner/reviews --- HR Partner 4.8 (117) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 3 - Reviews of HR Partner ## Showing most helpful reviews Showing 51-75 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vaidevi J. DevOps Architect Real Estate Used the software for: 6-12 months ### "Comprehensive HRMS Portal" December 28, 2022 4.0 HR Partner is an excellent HRMS system with all the necessary tools for managing employee databases, streamlining the hiring process, and onboarding employees. It offers a comprehensive suite of features, from expense claims to leave management. There is no doubt that HR Partner is an invaluable tool for any organization. Pros The importance of having a good HR tool for running a company cannot be overstated, which is why HR Partner was the perfect choice for us.HR Partner's user interface and organization are of the highest quality. Additionally , it is great to have the ability to electronically sign documents in the portal, as well as store records of documents and files. Cons Nothing too special, except maybe an online chat feature to get in touch with their customer service team could be improved. Review Source Response from HR Partner January 25, 2023 Hey there Vaidevi! Thank you so much for the lovely review! It certainly sounds like you're really making the most of HR Partner, using many modules to ensure you reap the benefits! I'm sorry to hear that you'd like a better way of reaching our Customer Success Team. Please reach out to us with any suggestions on support@hrpartner.io because we truly pride ourselves on the level of support we provide. We look forward to hearing from you! Best, Cara Lonnie J. Founder Marketing and Advertising Used the software for: 6-12 months ### "The Complete HR Management Package" February 14, 2020 5.0 HR Partner is much better than the previous HR software we used. Switching to HR Partner was the best decision we could have made, having all employee information in a glance has made our life and work easier. Pros HR Partner has all the information we need about every employee, it is easy to use, it allows us to have different leave policies and holidays depending on the location of our staff, so we can personalize it according to our needs. The note system is great to keep a record of every detail we need to review in the future. It is flexible and intuitive and it has a lot of extra options other systems don’t have like recruitment and a document library where all training documents or manuals can be uploaded. Overall is a very complete system that covers every employee aspect we need. Cons The only issue I have is with the automatic leave accruals, I’m using the Upfront option where the employee will be allocated the entire default allowance at the start of the employment and every anniversary thereafter but I wish there was an option here where you can start the allowance on a certain date and not on the anniversary date. Reason for choosing HR Partner It provided by far the most value for the price. Review Source Response from HR Partner February 19, 2020 Hi Lonnie, thanks so much for your review. It's great to hear that HR Partner is helping you keep your HR records much more organized. Also, I wanted to let you know that we do have the ability to have leave allocated on a certain date that you can define. If you haven't found this yet, please contact our support and we'll help you with this. All the best, Fiona PD Pauline D. HR Manager Marketing and Advertising Used the software for: 1-2 years ### "Using HR Partner is definitely recommended!" June 28, 2021 5.0 Since we are all WFH, it very easy to manage our employees via HR Partner. Pros HR Partner is easy to use and it's also easy to convert to from your current HR system. Their support desk is also quick, friendly and helpful and a lot can also be found in their manuals too. Cons Integration with more job boards would be much appreciated and creating an app for smartphones too. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner The applications looked exactly what we needed for our available budget. Switched from [OrangeHRM](https://www.capterra.com/p/49068/OrangeHRM/) HR Partner has is a more complete HR system. Review Source Nupur S. Senior Project Manager Real Estate Used the software for: 6-12 months ### "Recruiting at Ease" December 27, 2022 4.0 Pros HR Partner has been instrumental in our transition from paper-based to digital HR records. Seeking to professionalize our small business’ HR functions, HR Partner has enabled us to streamline, manage and bolster all facets of HR, from recruitment to administration to employee retention and beyond. Cons Despite its ease of use, the system is somewhat heavy on text. Moreover, if your team organization chart is more dynamic, you cannot assign more than one person to whom a team member reports. Review Source Response from HR Partner January 25, 2023 Hey there Nurpur! Thank you so much for taking the time to leave a review. It's great to read that our platform has helped you transform to a paperless way of working! Your point on the org. chart has been noted and added to our feature request list. We fully appreciate that many of our customers today have more complex reporting lines and this is something we will look to accommodate in the future. In the meantime why not record somebody's dual reporting line in a custom field? Thanks again for posting! Please do reach out to us at support@hrpartner.io to give us some more detailed feedback on where you feel the site is text heavy. We're always looking for ways to improve our platform so feedback like this is invaluable! Best, Cara VR Verified Reviewer Founder Internet Used the software for: 2+ years ### "HR Partner helped us scale from 50 to 500 employees" January 23, 2024 5.0 Pros Ease of use for our team to get started using it right away. Not to mention their customer support is top notch! They really care about their users. Cons Not quite there as an all in one HRIS and recruitment software when it comes to feature set. But they are improving on this all the time coming out with new features. Review Source VR Verified Reviewer HR Partner Review Information Technology and Services Used the software for: 6-12 months ### "HR Partner software review" January 17, 2023 4.0 Pros Checklists and e-signatures modules are used to provide policy and procedure information throughout our company since they enable explicit employee attestation. - A glimpse at the organizational chart - The capability for managers to keep track of leave balances, upcoming training requirements, and significant notes. - Including work reminders and training expiration dates, such as OH&S requirements Cons Yearly leave appears to be excessively muddled. Most other HRIS I've tested, the leave has been clear and very computerized though this needs a lot of manual mediation Reason for choosing HR Partner Affordable privéIt ils vert responsiveA good customer service Review Source Response from HR Partner January 18, 2023 Hi there and thanks so much for your review. It's great to hear that you're finding many parts of HR Partner helpful - especially the org chart, reminders, and employee files. The leave tracking should also be very straight forward and automatic once your leave policies setup correctly. From the sounds of your comments, I think there might be something that might have been missed. To help get to the bottom of this, I'd like to invite you to contact our team (support@hrpartner.io) to arrange a call where we can troubleshoot this with you and ensure that it's easier in the future! I hope that helps. Regards, Fiona RC Rachel C. Office Manager Real Estate Used the software for: Less than 6 months ### "Amazing value" October 19, 2022 4.0 A big improvement from our last system, excellent value and cannot fault the service we've received. Pros This is a great product for SMEs wanting to streamline HR processes and save time. Really good value for the number of features that are included and compared to other HRIS on the market. Their support is second to none, \[SENSITIVE CONTENT\] always gets back to us super quickly. Cons Annual leave seems overly complicated. Most other HRIS I've trialed, the leave has been straightforward and quite automated whereas this needs quite a bit of manual intervention Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)[HiBob](https://www.capterra.com/p/156106/Hibob/)[Personio](https://www.capterra.com/p/158622/Personio/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Moorepay](https://www.capterra.com/p/128703/Natural-HR/) Reason for choosing HR Partner HR Partner has a lot of features that others charge additional fees for. It's comparable to the most expensive on the market but for a fraction of the price Review Source Response from HR Partner January 25, 2023 Hey Rachel, Huge thanks for taking the time to write a review for us! It's so nice to hear that you're happy with the service we provide and that you see what great value HR Partner truly is. Setting up Time Off & Leave is usually one of the first things a new customer does, and it is one of the most complex areas of the system due to the amount of configuration options available to you. Perhaps you'd like to book in a training call with one of our Customer Success Team so that we can take a look over your policies and see if there is a way we can automate more within the module for you? If so, please send an email to support@hrpartner.io and we'll get something booked in! Best, Cara TW Toni W. Executive Support Lead Health, Wellness and Fitness Used the software for: 6-12 months ### "HR Management Platform " August 24, 2021 4.0 Implementing HR Partner has been an easy process. This platform is ideal for small-large organsiation's. It is there to support HR in the employment lifecycle from recruitment to exiting. Pros HR Partner has helped Injury Matters streamline many of our processes and allowed us to keep all our HR records on one platform. It's extremely user friendly, and team members can access and update their information at any time, anywhere. It has significantly reduced administration time. The help desk was helpful not only in launching the platform in our organisation but also in the continued ongoing support. Cons The only con I would have is not having the option to have customisation done to suit our organisation's needs but so far have managed to put workarounds in place for these. Review Source Maurizio M. Finance and Logistics Publishing Used the software for: 2+ years ### "So happy for our choice" January 6, 2022 5.0 Pros HR Partner contains all the features we needed and, more we use, more we see the benefit of an integrated set of features covering all HR needs. The Recruitment function able to push on Job Boards has increased a lot the visibility of our Job Offers. On top, fantastic support from the developer, quick and precise to reply effectively to any request we ever made. Cons We were missing the Employee 's Appraisal. We discussed this option with the developer. But it will come soon. Timesheet a bit too tricky to use / report. Review Source Paul V. Director Real Estate Used the software for: 1-2 years ### "Great HR Software" June 30, 2021 5.0 Excellent. Really solid platform for HR management. Pros Really simple to navigate interface, Well thought out software. Covers all the aspects we needed as a company and the staff love the online portal where they can manage all their holiday requests and profiles. Cons Not found anything that I don't like exactly but the signature section could be improved, sometimes the signing boxes don't save so you have to do it again. Switched from [Breathe](https://www.capterra.com/p/126547/BreatheHr/) May 2020 Review Source Violaine P. COO Health, Wellness and Fitness Used the software for: 1-2 years ### "Good software, affordable" July 19, 2022 4.0 great Pros the onboarding is good, and the customer service is very friendly Cons the recruitment and application tracking could be much better Review Source DH Donna H. Office Administrator Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "HR Partner -Great!" April 2, 2024 5.0 I really enjoy using HR Partner. I find inputting the data easy now I use it every day. I can create documents for our employees that ask for signatures or forms to be filled in. I like the fact I can keep a check on documents that the employees are filling in. There is a lot of information that can be gathered from the useful portal. Pros Filling in all the details of our employees and having them to hand very quickly. I like the fact we can add notes about the employee. I like the file attachments so we can upload all the documents related to the employee. Cons Booking the holidays for our employees because it has a default that doesn't work for the hours we do so it makes it harder for the employee to understand what holidays they have left. Review Source DC David C. Head Of Finance Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "A leap from the past" January 22, 2024 5.0 Am having a really positive experience and easy access to support when needed has been really appreciated. Thanks. Pros For the first time in the history of our company all HR can be found within the same space, no more spreadsheets, paper records, multiple people moving the same data around. I'm not HR manager but was able to set up and mostly configure the system within the 14 day trial period, and with the support of HR Partner was able was to roll out to employees within 3 weeks. So far team feedback has been very positive on look and feel. Cons Nothing to add about the modules used so far. Reason for choosing HR Partner HR Partner had the best combination of user friendliness, functionality and price for our needs. Review Source NB N'Teasha B. Owner Information Technology and Services Used the software for: 6-12 months ### "Best Purchase of 2020" January 22, 2021 5.0 I'm an a startup and the process of setting up my business for new employees was daunting to me. Finding HR Partner eased the anxiety of how to properly set my business properly. Their training is great and clearly presented. It just solves my problems. Pros I love everything about HR Partner, from how easy it is set up to how easy it is to onboard and manage employees. Cons I wished it integrated with Quickbooks Self-employed Alternatives considered [RemoteTeam.com](https://www.capterra.com/p/202365/RemoteTeam-com/) Reason for choosing HR Partner The webinars are excellent in explaining the benefits of HR Partner and once you login the setup is so easy. Review Source Kalpika A. Country HR Business Partner Information Technology and Services Used the software for: Less than 6 months ### "User friendly and friendly towards users!" September 29, 2021 5.0 Coming into the demo, we had a clear requirement list and all of it is being taken care of. We're raving fans! :) Pros I've used a handful of HR platforms, both as a general user but also as an implementor/ admin. HRp outperforms 99% of those and 100% when considering value for money. \[SENSITIVE CONTENT\] and the team are absolute rockstars when it comes to support. Setup in itself is extremely intuitive but there hasn't been a query that hasn't been answered within the day, including weekends! There's a host of features and for a scale-up like us, the pricing tiers is perfect. Honestly, in 3 months of using the platform it's evident every feature has been thoughtfully curated. Our company is co-located across 2 countries and this still does a fantastic job across all the modules we're using. There's even a user-pushed feature implementation which is huge! Cons Genuinely, none that I've used so far. 3 months in and all is gold! Review Source DS Donna S. Bookkeeper Civil Engineering Used the software for: Less than 6 months ### "HR Partner clearly LOVE their clients!" June 17, 2019 5.0 With HR Partner we can effectively monitor all of our employees' renewable memberships, licences etc without using spreadsheets anymore which was labourious and unreliable! All of our information and documents are stored in one place and easy to find instead of being scattered across multiple folders on the server, and I love the asset feature which allows me to quickly look up who has which computer or phone etc. Overall HR Partner is streamlining and simplifying the whole process and is so lovely to use! Pros I am very thankful that I found HR Partner. Being able to initially trial the program was a tremendous benefit and they were so patient and helpful during that time; they never once made me feel like I was wasting their time – I can’t thank them enough. Their responses to my questions during setup, integration and beyond have been prompt and personal and the team is always open to suggestions. The program is extremely user-friendly and easy to navigate, yet it can be used to accomplish an enormous amount and is highly flexible. With the Xero integration up and running, the leave application & approval process is a breeze. The team are available via email, on-line chat and even phone, which is rare and wonderful in an industry which is rapidly becoming very depersonalised. They clearly love their clients and are a pleasure to work with. Cons I haven't found anything to dislike. The team are so easy to talk to and so easy to get hold of that any issues (few as they have been!) are quickly resolved. They are open to suggestions and happy to implement changes where possible. Review Source OS Otto S. COO Telecommunications Used the software for: 6-12 months ### "Great for HR" March 20, 2024 5.0 Great! We have explored other options and returned to HR Partner and decided to integrate HR Partner as a key platform for HR. Pros The onboarding process and the HR Partner team's support were great! Cons The user interface feel and look is a bit dated. Nevertheless, this doesn't take away from the features and usability of HR Partner. Review Source AW Aimee W. CEO Airlines/Aviation Used the software for: 1-2 years ### "THE BEST HR SOFTWARE " March 12, 2024 5.0 Pros It keeps our organization organize especially when tracking the PTO and the onboarding files.. Cons Everything about HR partner is suit to our company needs. So, I have no cons feedback about it. Review Source HB Hugh B. Director of Finance & Operations Civic & Social Organization Used the software for: 6-12 months ### "Thoughts after 9 months of use" June 9, 2021 4.0 Good, it was a worthwhile investment and whilst not perfect is good value. Pros Really glad we invested in this, proved very useful for moving our HR records away from paper, made recruitment and onboarding much easier to manage and enabled staff to remotely request leave, log sickness, accidents. There are other facilities that we plan to use. Helpdesk very prompt in replying to queries and sorting issues out. Open to suggestions. Cons Chose not to use the timesheets facility as not flexible enough for our requirements, which is a shame. Reason for choosing HR Partner Overall seemed best option. Review Source CW Chantal W. Director Human Resources Used the software for: 6-12 months ### "Fantastic comprehensive product with excellent support" October 7, 2020 5.0 Can't fault them, they're so easy to work with and I love the software. Pros \- the comprehensive functions, brilliant for small businesses - support is really responsive 24/7 Cons I'd love to see Zapier integration and there are a couple of features we've requested, but the company are really good at listening to feedback and do have a roadmap of functionality additions based on requests. Switched from [CharlieHR](https://www.capterra.com/p/158631/Charlie-HR/) HR Partner was more comprehensive and really well suited to our clients. Review Source TF Trudie F. CEO and Co-founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Straightforward solution from recruitment through whole employee lifecycle" June 8, 2021 5.0 Excellent experience. Pros We were looking for a solution which had an Application Tracking System for recruitment, and worked as a database for our people and supported their HR needs throughout the employee lifecycle. Plus we wanted a good suite of APIs and documentation to allow us to integrate with other systems. HR Partner has given us all of this and we haven't regretted the choice. Cons It doesn't have some of the bells and whistles of more expensive HR software, but HR Partner do listen to the customers and add things to their roadmap. We have multiple shift workers on different working patterns, which is complicated for HR Partner's holiday booking. I'd like that to change, but appreciate that most organisations have simpler holiday booking needs. Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Review Source RW Rachel W. Business Support Civil Engineering Used the software for: 6-12 months ### "Top Tier HR Management Software" July 22, 2022 5.0 The support has been amazing. the team are very quick to respond to any questions. Overall I am support happy we picked HR Partner! Pros The software is extremely easy to use and manage, which made implementing it to the whole team a quick and easy process. Cons The only con would be that i wish the dashboard is more customisable, but I believe that is being looked into. Review Source FU Fatima U. HR support apprentice Public Relations and Communications Used the software for: 6-12 months ### "Easy to use" March 26, 2024 5.0 Pros HR partner is really easy to use, and keeps employees documents organised. Cons it can sometimes be quite slow and have to re add documents. Review Source BH Bryce H. Founder Hospital & Health Care Used the software for: Less than 6 months ### "Great standard tool that is developing into more" October 5, 2020 4.0 Overall the product has been good. For what we need it is slightly lacking, but for the price we paid (one time fee through AppSumo) it's a tool we'll continue to grow into and grow with over the years. Pros I especially like the profiles & the ability to onboard. While there are some features lacking on the onboarding, it is still a very solid product that is improving it's ability to onboard new employees. Cons The reporting structure and recruitment were my least favorite pieces. Not only was there a lot of difficulties getting people assigned correctly (including separating the values of admin profiles vs employee profiles) but the recruiting integrations did not work well. We saw a significant (nearly 80% decrease) in postings made through HRPartner vs natively to Indeed. Alternatives considered [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing HR Partner One time fee from AppSumo Review Source HR Hellen R. Admin Director Marketing and Advertising Used the software for: 6-12 months ### "Excellent tool for your company" November 9, 2021 5.0 It is a very friendly and easy-to-use tool. It has helped our company a lot to be more organized. What I liked the most is that all the information and documentation of each employee is in one place. Even those that require a signature The HR Partner dashboard shows you an overview of your company's departments and your employees. And the most important thing for me is that it has tutorials for both the administrator and the employee on configuring and using the platform. Pros It is a very friendly and easy-to-use tool. Cons The only downside is that it does not have other languages, but I know they are working on it. Review Source Response from HR Partner November 25, 2021 Thanks so much for your review Hellen! We love to hear that you're feeling more organized with everything in one place. And glad to hear that you find the tutorials helpful! Talk to a Capterra advisor for free and get results within 15 minutes.