Museum Anywhere

Digital Membership Cards

4.5 / 5 3 reviews

Who Uses This Software?

Non-Profit, Art & Cultural Institutions


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Business Hours

Vendor Details

  • Museum Anywhere
  • www.MuseumAnywhere.com
  • Founded 2001
  • United States

About Digital Membership Cards

Automatically generate eMembership Cards with automated renewal reminders from your Altru, Raiser's Edge, Raisers Edge NXT, Fundly CRM or other Membership System.


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Digital Membership Cards Features

  • Collections Management
  • Event Management
  • Exhibit Management
  • Gift Shop POS
  • Grant Management
  • Insurance Management
  • Membership Management
  • Ticketing

Digital Membership Cards Reviews Recently Reviewed!


Capterra-loader

Wonderful green solution for membership cards.

Dec 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Printing and mailing membership cards is costly and let's face it, who really wants one more thing to carry in their wallet. Our members are glued to their smart phones, so having a digital eMembership card that resides on their phone is the perfect solution. We did a soft roll-out in October, however, as of Dec. 1, this digital option is the primary way we issue membership cards, if a member wants a printed card he/she must request one. So far we're seeing a high level of acceptance to the eMembership card.

InfiCare Technologies (the app developer) worked with us to create a way to automatically issue one-time use "gift-able" guest passes (all of our membership levels receive a minimum of 2 guest passes.) They also set up a way for our admission's staff to log-in and scan the passes when they are used. The passes can be "gifted" via text message and email. The ability to issue guest passes for a single individual is a nice feature.

Being able to see who has downloaded the eMembership card is most helpful as is the "reset" feature.

Cons: When the eMembership card is displayed directly from the app, the barcode is too small to scan (scanning works fine when the eMembership card is displayed from the smart phone's Wallet) - also any special stickers (such as the ACM Reciprocal Network sticker) show only from the app - neither is a big deal, just something to be aware of.

Once a guest pass is "gifted" I would love to see the status change from "ready to use" to "gifted",
my fear is our members will forget they have gifted a pass and gift it again. I suspect this is something InfiCare will be able to address in a future update.

The app can be a bit touchy, simple things like a missing digit on a zip code can keep the app from locating a member's membership.

Overall: This software will drive down costs (membership cards, printing and postage) - as a non-profit we are always looking for solutions that better serve our members, are good for the environment and save money!

We have been very happy with MuseumAnywhere and the virtual membership card process.

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The program works pretty seamlessly, drastically reduces both printing and postage costs for membership cards, while allowing us to provide new members with their cards the same day they purchase. The admin site is relatively intuitive and easy to use. Guests have been surprisingly ready to transition to phone-based cards rather than having traditional printed cards. Cards no longer get lost or forgotten at home. The team was knowledgeable about integrating their software with our database of record and ensuring consistent communication between the systems.

Cons: Some minor issues with what information flows from the app to the "wallet card" on iPhone platforms. Occasional difficulty with our hardware scanners reading the bar code, depending on individual users' phone brightness or screen protectors.

It has been fairly easy to use and integrate into our system

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The convenience for the clients and the ease on our end to make changes and updates once we learned how the product worked.

Cons: It would be nice to have a few more features, especially in the push notifications, such as a timer to set exact times for notifications to be sent and future date them.

Overall: Reduce overall costs by not mailing materials to as many members and reduce our carbon footprint, since our members already have phones in their hands.