--- title: "eMembership Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eMembership Software - reviews, pricing plans, popular comparisons to other Association Management products and more." source_url: "https://www.capterra.com/p/147774/Museum-App/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # eMembership Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eMembership ## What is eMembership? Digital Membership Cards from MuseumAnywhere the largest provider of digital membership cards. Integrated with Altru, Raiser’s Edge NXT, RE7, Versai, ACME, Siriusware, Gateway Ticketing System, DonorPerfect, PatronManager, Tessitura, Salesforce, Fundly CRM/Non-Profit Easy, Neon, Salesforce NPSP, Secutix, Bloomerang, Spektrix, eTix, eTapestry, Little Green Light, DonorDock and more. We can integrate with other membership systems as well. If you do not have a membership system, you can upload csv ## What is eMembership used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Museum](https://www.capterra.com/museum-software/)[Association Management](https://www.capterra.com/association-management-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Starting price $500 Other, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eMembership?[Manage this product listing](https://www.g2.com/products/membershipanywhere/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eMembership 4.5 (33) VS. [4.8 (805)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/) Starting Price $500 Other, Per Year Starting Price $1450 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (33) Ease Of Use 4.5 (78) Value For Money 4.5 (30) Value For Money 4.8 (71) Customer Service 4.7 (33) Customer Service 4.8 (78) ## eMembership alternatives [4.4 (558)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.7 (173)](https://www.capterra.com/p/57469/GymMaster/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (84)](https://www.capterra.com/p/276323/Cheddar-Up/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147774/Museum-App/alternatives/) ## FAQs about eMembership Overview ### Which roles and teams benefit most from eMembership? eMembership is most used by membership managers, coordinators, and development teams that manage member records, renewals, annual giving, and benefits. Sales and guest-services teams use it to support memberships and group sales at customer touchpoints, while marketing and communications leaders track campaigns, member engagement, and event-related outreach. Answer based on 33 reviews Overview ### What company size and industries is eMembership built for? eMembership serves small organizations, with 97% of reviewers from small businesses, especially Museums and Institutions at 57%. It is built for nonprofits, cultural sites, children’s museums, zoos, gardens, attractions, venues, parks, science centers, aquariums, and associations; 14% are nonprofit management and 7% entertainment. Its common use is membership management. Answer based on 33 reviews Features and Usability ### What are the key features of eMembership? eMembership offers membership management tools such as member database, member directory, member types, renewals, and application management. It also includes communication features like email management, email templates, member communication, alerts/notifications, and push notifications, plus reporting, attendance tracking, self service portal, mobile access, and third-party integrations. Integrations ### Which third-party tools and platforms does eMembership integrate with? eMembership connects natively to nonprofit fundraising and ticketing platforms including Blackbaud Altru, Blackbaud Raiser's Edge NXT, Blackbaud eTapestry, Bloomerang, DonorPerfect, Salesforce Nonprofit Cloud, Tessitura, and Spektrix. It also integrates with Acme Point of Sale, Etix, Gateway Ticketing, Leap Patron Management, Little Green Light, Neon, NonProfitEasy, and accesso Siriusware. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does eMembership offer? eMembership provides live online sessions, webinars, and documentation for training. Live online sessions and webinars support guided instruction and scheduled learning, while documentation gives teams written reference material for self-paced review and feature lookup. Answer based on 1 reviews Getting Started and Support ### What customer support options does eMembership offer? eMembership provides email/help desk and phone support. Users describe the support team as responsive, quick to answer questions, and helpful during setup and technical issues. Some also note frequent follow-up is needed for changes or customization, but overall support is seen as attentive and informative. Answer based on 7 reviews ## Features AI summary Based on 4,125 Association Management reviews Capterra reviewers highlight these as the features buyers value most when choosing Membership Management software: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) eMembership includes **Member Database**, which gives organizations a central place to store and manage member records. However, it does not include **Registration Management** or **Payment Processing**. Instead, it offers **Membership Renewals** (**54%**), a related feature that helps organizations maintain active memberships over time. Together, these capabilities help businesses keep member information organized and support ongoing retention efforts, providing teams with a clearer view of membership status and renewal activity. Customizable Branding 4.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Third-Party Integrations 4.7 (6) 133.33% of 6 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes API 4.8 (5) 140.00% of 5 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Membership Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families For Museums 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Caters specifically to museums Mobile Access 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices eMembership 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Tracking: Track the attendance of specific individuals or groups - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - For Museums: Caters specifically to museums - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets --- Get Advice We can help you find the software with the features you need. Features 4.2 (33) 4.2 Based on 33 reviews ## Pricing Value for money 4.5 (30) Free Trial Basic $500.00 Other,Per Year Value for money 4.5 (30) 4.5 Based on 30 reviews ## Integrations [ DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[ Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[ Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[ Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[ Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)[ DonorView](https://www.capterra.com/p/162375/DonorView/)[ NonProfitEasy](https://www.capterra.com/p/171851/Fundly/)[ Blackbaud Altru](https://www.capterra.com/p/212448/Blackbaud-Altru/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (33) 4.7 Based on 33 reviews ## User reviews Overall rating 4.5 Based on 33 reviews Filter by rating Counts reflect reviews available in this feed. 5(21) 4(9) 3(2) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Debbie M. Development Manager Used the software for: Less than 1 year ### "Wonderful green solution for membership cards. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2017 This software will drive down costs (membership cards, printing and postage) - as a non-profit we are always looking for solutions that better serve our members, are good for the environment and save money! Pros Printing and mailing membership cards is costly and let's face it, who really wants one more thing to carry in their wallet. Our members are glued to their smart phones, so having a digital eMembership card that resides on their phone is the perfect solution. We did a soft roll-out in October, however, as of Dec. 1, this digital option is the primary way we issue membership cards, if a member wants a printed card he/she must request one. So far we're seeing a high level of acceptance to the eMembership card. InfiCare Technologies (the app developer) worked with us to create a way to automatically issue one-time use "gift-able" guest passes (all of our membership levels receive a minimum of 2 guest passes.) They also set up a way for our admission's staff to log-in and scan the passes when they are used. The passes can be "gifted" via text message and email. The ability to issue guest passes for a single individual is a nice feature. Being able to see who has downloaded the eMembership card is most helpful as is the "reset" feature. Cons When the eMembership card is displayed directly from the app, the barcode is too small to scan (scanning works fine when the eMembership card is displayed from the smart phone's Wallet) - also any special stickers (such as the ACM Reciprocal Network sticker) show only from the app - neither is a big deal, just something to be aware of. Once a guest pass is "gifted" I would love to see the status change from "ready to use" to "gifted", my fear is our members will forget they have gifted a pass and gift it again. I suspect this is something InfiCare will be able to address in a future update. The app can be a bit touchy, simple things like a missing digit on a zip code can keep the app from locating a member's membership. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Interim Executive Director Used the software for: 3-5 years ### "Cost Saving and Simple To Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2023 We have saved our non-profit a significant amount of money and time by switching to eMembership. We were processing physical membership cards and spending approximately $10,000 in product, postage, and processing. We spend a fraction of that by switching to eMembership. Pros The transition from paper membership cards to digital membership cards through eMembership was simple and easy. It is easy for our members to access their cards in the app, and we find that members utilize their cards more frequently than they used physical cards. It integrates well with our membership database (Blackbaud Altru). Cons We find ourselves wishing that we could customize components a little more, but overall find it easy to brand our membership landing page & cards. Truthfully, we could spend a little more time in the back office parts of the program and likely attain these goals. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Development Officer of Individual Giving Used the software for: 3-5 years ### "Many Technical Issues " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 June 27, 2023 The system has not been working for months and the updates are slow and not detailed regarding the changes being made to find a solution. Pros The idea of eMembership was great and the ease of the dashboard Cons the technical issues that our company has experience with the membership cards Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Development Assistant Used the software for: Less than 1 year ### "Sweet and Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2023 Pros eMembership's seamless integration with our existing database (DonorPerfect) is the reason we went with the platform. The eMembership team handled the integration process quickly and worked with us to adapt fields to meet our needs. Cons The features on the app are somewhat limited. It would be nice if we could host files for members to access, or customize tabs to spotlight events and volunteer opportunities. Though that said, the simplicity of the app has made it an easier adjustment for our less tech-friendly members. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Sales Used the software for: 1-3 years ### "Digital Membership to Help with Retention " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2023 Customer service is 5 stars. Very responsive, very eager to help. We love this product! Pros Its a great way to stay top of mind with our members. The ability to promote our benefits, perks, and communicate with our members is top notch. Cons I think the customer interface could use some enhancements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Business Coordinator Used the software for: 1-3 years ### "Membership App" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 22, 2023 Its been easy to use and very helpful and all our members love it. Pros I can send text on upcoming events, everything our members need is in one location. Cons It loads very slowly. Othervthen thst it is fine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Development Manager Used the software for: 1-3 years ### "Digital Membership Cards through Museum Anywhere" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 21, 2023 Great experience, great customer service, easy integration, no complaints from members. We hope to utilize the features more for a better experience. Pros Easy interface, easy management, simple front end for users and live updates Cons Would like more features and flexibility with notifications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Membership Used the software for: 1-3 years ### "Great eCard Source! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2021 We have saved time and money by switching from a printed card to a digital card! We no longer incur the expense of postage, card production or envelops. This also frees up our staffs time to focus on customer service instead of batch production. Pros We have used the eMembership App with both Altru and ACME operating systems. The Museum Anywhere team has been great about working with us through these changes and the support has been top notch! Using the service as a member has been a breeze as well. Cons eMembership has been great to work with! They introduce new features often to the benefit of our members! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Guest Services Manager Used the software for: Less than 1 year ### "eMembership does the job (sometimes)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 30, 2021 The system does the job, but we need to keep constant contact with customer support with these issues. The team was open to change a few things in the Fastlane for us, but with the eMembership app, there is not much customization we can make. This is the only app that works well with our Blackbaud Altru program, which is a big advantage. Pros Customer support is very responsive - we have been working with them for months now to implement changes to the eMembership app suiting the needs of the museum, and I email them constantly - the team always responds and tries to solve the issue as soon as they can. We use the eMembership app for our members of the museum, and the Fastlane add-on in the museum for a quick check-in for our members coming to the museum. The eMembership app provides the member with their expiration date, as well as membership cards for all family members - in turn, they can scan the membership cards in the Fastlane when coming in for quick check-in. The Fastlane has two interfaces, one for members to check-in, and another for staff to see all members that have checked-in, number of people in the membership, and time of arrival in a spreadsheet log. The log can be changed for different time frames as well. Cons The biggest con is the connection between the eMembership system to our POS system, Blackbaud Altru. The 2 systems don't connect well. For example, with the Fastlane, we need to manually enter the check-ins from Fastlane to Altru because there is no way to automate the process. Also, the eMembership card comes from imported data from Altru, so we had several instances that the app was not working correctly, showing a membership was expired when it wasn't, or not showing all members in the family. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Development and Member Services Manager Used the software for: Less than 1 year ### "Go Green with the eMembership app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2019 Pros The software was a breeze to set-up and is very easy for our staff to use. Technical support was extremely responsive and any issues we encountered during the launch were addressed immediately. We love that we no longer have to send out physical cards, which in addition to being a substantial cost savings , furthers our mission of conservation of the earth's resources. Cons I wish there was more flexibility to make adjustments to the automatic renewal push notifications. Organizations should have the ability to speak to their members in their own style and voice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147774/Museum-App/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [StarChapter vs eMembership](https://www.capterra.com/compare/57588-147774/StarChapter-vs-Museum-App)