Mission Management Systems

Astra


4 / 5
2 reviews

Who Uses This Software?

Modern campgrounds and RV parks.


Average Ratings

2 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Mission Management Systems
  • astra.campgroundmanager.com/
  • Founded 1993
  • Canada

About Astra

Astra by Campground Manager software is the next generation of comprehensive campground and RV Park management systems.


Astra Features


Astra Reviews Recently Reviewed!


Astra Has a long way to go

Aug 21, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
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Pros: I like the grid function, it is well done and fairly easy to use and customize. Online reservations are pretty seamless until some one changes a setting or upgrades the version in use and throws thing off.

Cons: Inconstancy in command functions, on some screens i have a print button and on other screens i am forced to right click. If i am taking cash i hit apply but if i am taking a CC I hit tab. IF i right click and select "add POS item" it does something different than clicking the Icon marked "add POS item". Consistency would go a very very long way in helping ease of use but that is lost on Mission Management. The system has recently begun attaching unit info to customer info which at first glance seems like a good idea unfortunately it cause conflict in ways you cannot even imagine if the unit on the reservation is different.

Overall: We worked with Mission Management for over 20 years using Campground Manager. This was not a perfect system but it was stable and predictable. We were very excited to find out that there was a new software coming out (Astra) because we thought this would be as stable as Campground manager but more user friendly........wrong. Unfortunately they threw the baby out with the bathwater and Astra was not even capable of doing the very basics like producing a checkout list. My first year was met with double bookings, lost reservations, reservations showing up under the wrong customers (because you have to click "add" if it was a new customer and not if it was a returning customer) and a host of other issues some serious some just annoying. I will admit it was getting better for a while but they seem to have stall on fixing issues and started focusing on creating new options with their own set of issues.

Great Choice!!

Feb 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use, Online real time reservations are a fast growing need in our industry

Cons: Great customer service

Overall: I switched to Astra for real time online reservations, and was very pleased with ease of set up and the support I received from the Campground Manager team.