--- title: "Astra Camp Ground Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Astra Camp Ground Software - reviews, pricing plans, popular comparisons to other Parks and Recreation products and more." source_url: "https://www.capterra.com/p/147797/Astra/" page_type: "product" language: "en" --- # Astra Camp Ground Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Astra Camp Ground ## What is Astra Camp Ground? Firefly Reservations is the upgrade to Astra Campground Manager. Firefly is a leading provider of RV park and campground reservation management software that is built for campground owners, by campground owners. With your park listed on the leading outdoor marketplace, ReserveAmerica.com, Firefly's rich set of productivity tools helps campground owners and operators automate their parks, reach campers online, and grow revenue. https://fireflyreservations.com ## What is Astra Camp Ground used for? [Reservations](https://www.capterra.com/reservations-software/)[Campground Management](https://www.capterra.com/campground-management-software/)[Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$3.5 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Astra Camp Ground 4.1 (10) VS. [4.6 (100)](https://www.capterra.com/p/127064/RecDesk/reviews/) Starting Price CA$3.5 Per User, One Time Starting Price $3835 Usage Based, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (10) Ease Of Use 4.6 (167) Value For Money 3.3 (9) Value For Money 4.7 (152) Customer Service 4.1 (10) Customer Service 4.8 (162) ## Astra Camp Ground alternatives [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (25)](https://www.capterra.com/p/251297/Park/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (90)](https://www.capterra.com/p/176517/Campspot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147797/Astra/alternatives/) ## FAQs about Astra Camp Ground Overview ### Which roles and teams benefit most from Astra Camp Ground? Astra Camp Ground is most used by campground owners, general managers, and front-office teams that handle reservations, guest services, and daily operations. Office managers, clerks, and administrative staff rely on it to streamline bookings and customer coordination, while analysts and independent operators use it to track performance and support business decisions. Answer based on 10 reviews Overview ### What company size and specific industries is Astra Camp Ground built for? Astra Camp Ground is designed for private campgrounds, RV resorts, and marinas that need campground management software. It is suited to businesses in outdoor hospitality and waterfront recreation, especially operators that manage reservations, guests, and site operations across these specialty property types. Features and Usability ### What are the key features of Astra Camp Ground? Astra Camp Ground offers online booking and online reservations, plus group reservations, room booking, and site reservation management for campground operations. It also includes billing and invoicing, payment processing, point of sale, CRM, contact management, guest communications, reporting and analytics, and multi-location support. Getting Started and Support ### What training and onboarding options does Astra Camp Ground offer? Astra Camp Ground provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars can cover group learning topics, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Astra Camp Ground offer? Astra Camp Ground provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Support experiences cannot be summarized from reviewer feedback here, so no reliable claims about response times, helpfulness, or common issues can be made from the available catalog data. ## Features AI summary Based on 5,388 Parks and Recreation reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Astra Camp Ground supports **Online Booking**, making it easier for businesses to accept reservations through a digital channel. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers other important capabilities that reviewers also value, including **Payment Processing** (**51%**) and **Customer Support** (**46%**). These features help businesses handle transactions more efficiently and respond to guest needs, allowing teams to manage bookings with less friction and provide a better customer experience. Online Booking 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Support 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Billing & Invoicing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Booking Notes 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests Rate Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Astra Camp Ground 24 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Email Marketing: Create and send email blasts/campaigns - Group Reservations: The ability to reserve times in groups. - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Guest Communications: Communicate with guests directly within the system - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Reservations: Make and manage reservations online - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Site Maps: Manage site maps showing plots, availability, utilities etc. - Site Reservation Management: Create and manage reservations for individual camping sites/plots - Third Party Booking: Allows bookings to be made through a third party service - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more --- Get Advice We can help you find the software with the features you need. Features 3.4 (10) 3.4 Based on 10 reviews ## Pricing Value for money 3.3 (9) Free Trial Basic CA$3.50 Per User,One Time Value for money 3.3 (9) 3.3 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (10) 4.1 Based on 10 reviews ## User reviews Overall rating 4.1 Based on 10 reviews Filter by rating 5(4) 4(3) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent AY Alyssa Y. Office Manager Government Administration ### "Not very impressed " 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 16, 2022 Pros It is pretty easy to take a payment and check people in and out. The little faces and icons are super cute. Cons I use to use campground manager and it was so much easier to change anything. The way that Astra set up somethings makes it way to frustrating. You shouldn't have to do 15 steps just to input a start meter read. It should be click and go like it was on the old system . I wish they would make a report that shows what type of payment was put where. If you checked someone in and they paid electric and site and then another that paid cash. It should show you how much of electric total was cash and how much was card. Reasons for choosing Astra Camp Ground I thought it was going to be great like campground manager Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HP Heather P. General Manager Hospitality ### "Astra for a campground" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 1, 2022 Astra was confusing to navigate and not simple to teach others like other campground software. Decided it was not for us. Pros It was easy to switch all our information from Campground manager over to Astra as it is the same company Cons The look is very outdated. Feel like some of the features were a lot better with their old system campground manager Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SY Sarah Y. General Manager Hospitality ### "ASTRA customization " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 3, 2020 Pros ASTRA is very versatile in customizing it to fit your needs. Their customer support is always available to answer questions. Cons It's very difficult to make changes on your own. They give you a manual for step by step changes, but each change of one price or category is a total of 10-15 steps. Its easiest to ask them so you make sure you do each step correct and you do not have to start over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VB Valeeta B. Office staff Entertainment ### "Software Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 November 18, 2019 Good Pros Everything although making me say more to complete the survey does not make me happy. Cons Sometimes froze again. Not happy that I have to write more to complete this survey. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VH Vicki H. Data analyst Insurance ### "Camp ground booking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 18, 2019 Pros I have used this in the past and is perfect for online bookings. It's also great for adding additional items needed to enhance the camper experience. Cons Bit of a learning curve when booking but otherwise perfect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF Candace F. Assistant Manager Guest Services Leisure, Travel & Tourism ### "Needs a Make Over" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 17, 2019 I like it better than Campground Manager. Pros You are allowed to take one payment for multiple reservations. You can move people to another site from the grid by right clicking. Just to name a few. Cons I do not like the way you can't edit after you cancel or no show. The site is glitchy and shifts from a reservation to the POS menu, during a reservation. You can not take different forms of payment on the POS menu for one transaction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EH Elizabeth H. Reservations Clerk Leisure, Travel & Tourism ### "Needs a Make Over" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 November 11, 2019 I like that this is such an easy product to use, but the kinks need to be worked out. Pros I like that it is very easy to use and understand. Cons There are often glitches, where it will over charge customers, or not post payments. There are other times when the system will just shut down completely when you hit the enter button Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Rachel G. Independent contractor Recreational Facilities and Services ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2019 Overall the experience has been quite pleasant. Pros this software really does accommodate a number of Campground needs and has great customer support. Cons there was definitely a steep learning curve when it came to learning Astra as well as training our staff members Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Chris M. Owner Hospitality ### "Astra Has a long way to go" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 August 21, 2018 We worked with Mission Management for over 20 years using Campground Manager. This was not a perfect system but it was stable and predictable. We were very excited to find out that there was a new software coming out (Astra) because we thought this would be as stable as Campground manager but more user friendly........wrong. Unfortunately they threw the baby out with the bathwater and Astra was not even capable of doing the very basics like producing a checkout list. My first year was met with double bookings, lost reservations, reservations showing up under the wrong customers (because you have to click "add" if it was a new customer and not if it was a returning customer) and a host of other issues some serious some just annoying. I will admit it was getting better for a while but they seem to have stall on fixing issues and started focusing on creating new options with their own set of issues. Pros I like the grid function, it is well done and fairly easy to use and customize. Online reservations are pretty seamless until some one changes a setting or upgrades the version in use and throws thing off. Cons Inconstancy in command functions, on some screens i have a print button and on other screens i am forced to right click. If i am taking cash i hit apply but if i am taking a CC I hit tab. IF i right click and select "add POS item" it does something different than clicking the Icon marked "add POS item". Consistency would go a very very long way in helping ease of use but that is lost on Mission Management. The system has recently begun attaching unit info to customer info which at first glance seems like a good idea unfortunately it cause conflict in ways you cannot even imagine if the unit on the reservation is different. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Matt M. owner Leisure, Travel & Tourism ### "Great Choice!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2017 I switched to Astra for real time online reservations, and was very pleased with ease of set up and the support I received from the Campground Manager team. Pros Ease of use, Online real time reservations are a fast growing need in our industry Cons Great customer service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147797/Astra/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.