Who Uses This Software?

Supported Countries: Asia, Australia, Canada, China, Europe, India, Latin


Average Ratings

110 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month
    See pricing details
  • Pricing Details
    Payment can be made based on Email Credits and Subscribers for each month.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho.com/
  • Founded 1996
  • United States

About Zoho Campaigns

Zoho Campaigns is an email marketing software for small to midsized business to automate entire marketing process - from managing your email campaigns to maintaining your mailing lists. Thanks to the integration with Zoho CRM you will have the right info when you need it. Engage with your customers anywhere with social campaigns on Facebook, Twitter and LinkedIn.


Zoho Campaigns Features

  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor

Zoho Campaigns Reviews Recently Reviewed!


You can¿t go wrong with Zoho.

Aug 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We really like the seamlessness and ease of the Zoho programs, especially the Campaigns program. We use it to send out emails every week or so, and we have yet to encounter an issue that the tech support couldn¿t fix. As our experience with Invoice and Campaigns were positive, we are more inclined to use other Zoho programs, especially if their pricing is as reasonable as with Invoice and Campaigns.

Pros: As we currently use Zoho Invoice to manage our invoices and estimates, we decided to try out Zoho Campaigns for our campaign management. It is very easy to use and very easy to teach to clients to which we refer Zoho Campaigns. The price of Campaigns is very reasonable, especially compared to a lot of other campaign programs. I also like the social campaigns, as sometimes it¿s more useful to use social media rather than email. It is also handy to allow multiple users post social media campaigns.

Cons: I just wish that there were more customization options available for the email campaigns. There are a few options available, but the ability to design the perfect email from scratch would be handy. There are quite a few good options to get you started, but for those who wish to make the campaign their own, there are not as many features. Even though the program is very affordable for smaller businesses, it scales up rather quickly, especially the jump between 2,500 and 2,501 recipients. However, it is still the best price for the options.

Does NOT sync well with its own CRM product!

Aug 02, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: For the price, its stated complement of features is good. The fact that it does not FUNCTION as stated and it's almost impossible to get in touch with someone who is able or willing to help makes it, in my opinion, basically worthless.

Pros: In theory, having a CRM and Campaign product from the same company would seem to be ideal, right? Seamless integration, real-time syncing, etc. Or at least that's what we had hoped to experience.

Cons: The CRM and Campaign modules DO NOT sync in a timely or accurate fashion. We have had multiple campaigns put on hold, have had a hard time reaching anyone in customer service, cannot get anyone on the phone or to answer an email in under a week, people have opted out and yet continue to receive emails, and on and on. Reporting is buggy, syncing is laggy, the fields don't match between CRM and Campaign, etc. We have heard "hmmm, that's weird" from customer service when describing the problems we've encountered. We've been given business cards from Zoho employees we met IN PERSON with phone numbers that go to unattended mailboxes and we can reach no one. It's by far the least satisfactory software and customer service experience I have been party to in my life...and I have worked for a software development firm as well as in technical support for a peripherals manufacturer.

DO NOT RECOMMEND

Aug 25, 2015
2/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support
3 / 5
Value for Money

Comments: We are a tech publisher sending around 50,000 eNewsletters per week. On the face of it Zoho Campaigns seems well laid out and particularly attractive when you read that it is integrated with Zoho CRM - which was one reason we went with it. It also provides good reporting of meta data - another major reason we chose to use it. And then you start to get into the nitty gritty. First impressions are pretty good. But when you dig deeper and you find that screens and integrations have been designed that don't actually work, the integration with Zoho CRM doesn't work, subscriber management forms lack flexibility, data handling is dreadful, fields are duplicated, forms lack flexibility. So you jump onto forums and start digging around and find there are significant defects and obvious bugs that have been hanging around for years. Here's just one simple example - we uploaded employee numbers - now when users use the standard form, the dropdown (configured with 5 options) now has every single value that was loaded as a dropdown option. In the end you lose confidence that the guys that support the product have any idea what they are doing, and certainly Zoho is not investing in fixing it. I am also increasingly concerned that the reputation of the sending servers is poor and costing us in high bounce rates due to security policies. We have managed to work around the frustrations and get a working model in place, but email reputation is a black box and I lack any confidence that these guys are managing it well. My advice - look at other options.

Pros: Do not take it at face value.

Cons: Many bugs that are not getting fixed. Reasonably well designed software but very badly implemented and obviously lacking any robust test/fix cycles.

Vendor Response

by Zoho on August 27, 2015

We regret the inconvenience caused. Our support team will get in touch with you shortly if they haven't already.

Intuitive, feature-rich, easy integrations, very affordable.

Mar 20, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, Zoho Campaigns has been an exceptional platform for our outbound efforts and we would recommend without reservation.

Pros: My top 4 pros are the following: Integrates very well with my CRM (also Zoho) and syncs subscibers based upon my list requirements. Exceptional reporting module delivering both dashboard and deep-dive data (especially when coupled with Zoho Reports). Very user-friendly. Hired a new Marketing Specialist and she was up and running within hours. As part of the Zoho One package, there is not a more robust email/social outbound marketing platform on the market at similar dollar investment.

Cons: While the number of pre-designed templates are impressive, it is still somewhat limited. List segmentation is the only aspect of the system that is less intuitive.

Affordable Email Marketing Tool

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: If you do decide to go with Zoho, be sure to check out the other Zoho Applications! They work very well together and can really enhance workflow!

Pros: The cost of the various Zoho applications is very low allowing you to get the features you need and save on the fluff you don't need. Beyond just the pricing, we have found Zoho Campaigns to be a great way to market to our email list. The analytics are great as well!

Cons: If you are looking for all the bells and whistles, you might choose a tool that has more features than you need at the moment expecting that you might need them later. This is one case in which it might make sense to go with a different option. Additionally, some of our team mentioned that the User Interface is not as appealing as other email marketing tools.

Capterra-loader

Zoho Campaigns has increased our visibility to our customer base for getting out to the world.

Apr 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has allowed us to create some exciting campaigns and marketing tools to get visibility to our customer base. Overall it has increased our income by a lot in the last year since we start to use the Campaigns feature. My CEO and COO are excited to see what the next year will bring as this feature grows and we grow with it.

Cons: Zoho has knocked this feature out of the park and I have zero cons to say about it at this time. Keep creating awesome software guys.

Capterra-loader

Zoho Campaigns lets us be closer to our target Clients!

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoho allows us to manage our campaigns easily. Making lead forms and it also have robust marketing tools. It integrates with may softwares.

Cons: Zoho offers a wide range of features for a cost. Its offer is not quite flexible. The customer service is quite disappointing as compared to other CRM and marketing softwares where the customer service is an edge for them.

Overall: campaigns are ewasy to manage with Zoho, there are email templates and easily guided with forms too.

A great automated email and social media marketing tool apt for a mid-sized firm.

Aug 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is the most efficient, simple and effective tool in market that helps us manage our campaigns. It provides metadata which is one of its unique features. They provide customer service round the clock. It helps to attain engagement via social media platforms like Facebook and Linked in. You can easily create newsletters with the provided templates. It compares all your email campaigns. The application is very affordable ,and they ensure great analytics. You have to focus on your content and the entire marketing process is taken care of by the application. The manual import and export of data is eliminated, as all this is done by the auto-sync tool. You can create incredible newsletters with the HTML integrated templates. Flexible and customizable layouts are provided.

Cons: The domain name verification process takes time. The absence of a variety of templates. Require more tutorials and step by step methods for posting campaigns. The interface looks outdated in comparison to other email marketing tools.

Free Email and Social Campaign Software.

Dec 14, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I've had Zoho for years but never used any other the other tools except the CRM and Zoho Social. While looking for a free email marketing software I remembered Zoho and decided to check if they supported email marketing. Zoho campaign dashboard and UI is a bit complicated compared to other Softwares, however, once I got over the unfamiliar dashboard design, it was easy to navigate around. Rather than creating an email campaign, I created a social campaign. Which was easy and straightforward. I linked my Zoho campaign to twitter, LinkedIn, and Facebook. The social campaign feature doesn't seem special at first glance but it is. One feature which stood out was that under Social campaign, you can create a post campaign or a page campaign. I still don't understand the difference between a post campaign and creating/scheduling posts normally on Zoho Social but what impressed me was the page campaign feature. A page campaign is a sort of email campaign added as a tab on your facebook page called "My Social Promotion" Most of the templates were unattractive but I preferred building my own template or using their blank/basic template and customizing it to my taste. While I'm not awed by the email campaign function as it functions almost the same as Benchmark email, I am very impressed with the social campaign.

Pros: Unlike most email marketing software Zoho paid plan is cheap. Even better, Zoho campaign provides value for your money through the social campaign feature. Its' slike a 2-for 1 deal. Easy to use... Once you get used to the UI

Cons: Some of the campaign templates are rather unattractive, However, they make up for this by providing basic /blank templates for users to customize.

I used Zoho campaigns for comercial purpose, sending offers and tracking them

Jul 24, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho campaigns is a useful tool without license, you pay per use so that is a great advantage if you want to monetize your sales Budget as a direct cost. The way to billing is as a prepaid bonus that allow you to sent a certain numbers of email. Other funtionality quite interesting is the templates because you can reuse email frammes and later on edit them. That sabe a lot of tiem and money.

Cons: I am not happy at all with the feasibility of the tracking tool. I could test it againts other apps like Google Analytics and the results were significant differents. Than make me think that the utility last less time.

Overall: efficiency and performance in the sales process

Capterra-loader

I like the Zoho Camaign because I can integrate, use and create a campaing in very easy way

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love this software because it allows me to send massive email campaigns for an incredibly good price, it is easy to use and, best of all, you can synchronize it with your CRM database, allowing you to create much more effective marketing campaigns based on the information of your database

Cons: The monthly payment is a bit high for the number of shipments allowed per month, I would like it to be more economical and second, improve the platform a bit since it looks a bit old compared to other services

Overall: Easy to use, integrations and the effective it is when sending email campaigns

Really solid CRM and campaign management

Oct 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall great value for the price.

Pros: Great value for small/startup companies. I love the email builder, and it's one of the main reasons I wanted to use this software, as it has the CRM and email campaign manager in one cheap program. Device and location statistics are very helpful. Automatic link tracking, integration with google analytics, and can share reports really easily.

Cons: Not a lot of features to choose from, but it gets the job done. I wish there were more stats available for email campaigns as well; some statistics I will have to calculate myself.

Capterra-loader

Cheap, Simple and Fast!!

Feb 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Zoho Campaign is the simplest and very cheap product in market.

We have used their services for our initial campaign time and still using it.

We can simple automate email marketing with the help of this campaign.

Pre-designed templates, Subscriber management and very easy to manager whole portfolio under one platform.

Cons: Domain name verification is little bit lengthy process and took almost 48 hours to do so - again it is depend on your hosting provider.

Domain verification is painful thing and not getting proper support from zoho while doing.

Overall: Zoho campaign brings a plan to coordinate with customers and setting up our newsletter efficiently.
We have increase our interaction with users/customers effectively and engage them by sending mailers on daily/weekly/monthly basis.

Nice and easy to use

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Integration with Zoho CRM is a key feature of this ser. This simplifies the creation of segmented and targeted lists. In addition, it updates the statistics in the CRM module. We use the Zoho Campaigns for the marketing department. I have conducted several marketing campaigns with it and will continue to use it for our marketing by email to create potential customers.

Cons: Although the templates are good, I believe that there are more options for customization to make email more enjoyable without the use of a graphic designer. Otherwise, I have no complaints about the work of the service.

Capterra-loader

I have used Zoho Campaign for my Digital Marketing business. It lets you send many emails at a go.

Mar 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It Lets one organize emails at groups.
It lets you know which emails were opened.
It lets you know the success rate for your email opened.
Very detailed reports on dashboard
Can connect to your Zoho CRM
Sends data regarding the campaign to your Zoho CRM and therefore you get insight about your campaign progress.

Cons: Does not allow you to send info emails
You have to send a request for you to blast emails known as info
Takes quite sometime to run especially creating the email list

Overall: It helps me reach out to many customers. Doing desktop marketing requires data for you to check your progress.

Been using Zoho for about 2 years - recent update is great

Dec 22, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Zoho offers a lot of stuff and they realize that when you just start out you don't need all of it and you don't have a lot of money to spend. I love the freemium options they have and the opportunities to add more. Zoho Campaigns gets the job done for me. I had been frustrated with a few things in the interface, but the new update made it a lot more user-friendly.

Cons: In the past, it has been disjointed from the main CRM. I haven't had time to test everything with this new update but it looks like they are finally giving it the attention it has needed for a long time.

Zoho Campaigns is a Pain - but expected to get better

Jul 12, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Sync's with Zoho CRM really well allowing you to see who clicked and call as a result. The sync is not just for adding/removing subscribers but you can also notify your sales reps automatically when someone clicks and the clicks contribute to the lead score.

Cons: The UI. After using MailChimp which is probably the best UI, zoho campaigns is not good. Also the email composer/editor feels limited. Also, there's extra steps to avoid being marked as spam. Also, "Automation" a contact/lead clicks don't update the SalesSignals in zoho crm nor the lead score.

Overall: zoho crm integration

The best option to email marketing automation

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: In General Zoho is one of the best marketing management strategies my team has used, we started using Zoho Mail, then with Zoho Social and Zoho Campaign, and the truth has been incredible the plethora of features of easy adaptability and customization to handle the email marketing campaign of our clients. It is easy to use, with a dynamic interface. Our main language is spanish, and Zoho has always provided us with quality information when we have requested the support of its support team.

Very easy to use. Works perfectly. Have all the required features on the product.

Sep 19, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simplicity, ease of use, all basic functionalities covered. Good sync between other Zoho Apps. Mail delivery is also good. Good analytics dashboard.

Cons: UI can be improved for this. Also, the contact management page can be improvised. Also, the mobile app need to be improved.

Overall: Able to email to many contacts at the same time. No email delivery issues. Ability to sync with other Zoho products as well!

Zoho Campaign makes your email marketing easy

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy-to-use and powerful, free version for small businesses or if you want to try it before purchasing. As well, automation and link to social media.

Cons: Some pre-established templates aren't very pretty (but you can, of course, create your own templates)

Overall: I first used Zoho Campaigns for personal use. Then used it in a professional way. In both cases, it solves the needs I had: sending mass emails and having the insights on how well they were received.
Zoho Campaigns has two sides: the easy-to-use email marketing tool which allows you to create a campaign of mass email in 5 minutes, and the complete email marketing solution, which allows you to create automatons in order to send emails at scheduled dates, or depending on actions the receiver do.
In both cases, you have a complete report page where you can see by whom, when, where your emails were opened, and moreover what where the behavior of each receiver.
If you synch it with Zoho CRM, you have very powerful sales and marketing tool.

Recommendations to other buyers: Try it!

I love zoho campaings

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: is it easy t use

Cons: no one

Overall:
Zoho campaigns has helped me a lot with digital marketing, it is very easy to use in addition to the design and I can also track who open my campaigns and get metrics

We liked the simplicity

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Zoho¿s Campaign gives us the option to review our contacts campaign behavior Links Opened/Clicks directly sync to in our Zoho CRM, which we did not have with MailChimp. We liked the simplicity of two way integration without engaging with other companies, so that was what made it for us to move away from other platforms.

Pros: Value, ease of use and reliability

Cons: Selection of templates.

Recommendations to other buyers: Try it out and see if it's appropriate for your team. Support has been great and it took a little longer for us to setup than expected, but now we have a nice setup that's integrated with our ZohoCRM database.

Slower than Mailchimp for large lists

Aug 15, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: We use several Zoho apps (like Mail, Forms, CRM, etc) and I liked that Zoho Campaigns could tie in with everything. It was pretty easy to setup our account, add in our email lists and start creating a new campaign. If you have a small email list I would whole-heartedly endorse Zoho Campaigns.

Cons: We have a large email list and it took almost *a full day* to send out our email campaign. Having been used to Mailchimp, I was shocked. Mailchimp can send thousands of emails in minutes. Zoho Campaigns trickled out. Which was frustrating because our email list consists of schools and corporations, and we aim to send them at specific times. Because Zoho Campaigns took so long, the emails were going out in the evening and overnight which ruined our open rates.

Overall: It was easy to setup and start using, and you can use their templates and layouts to quickly create your campaigns. But the send rate was super slow and it took almost 8 hours to send one email to our entire list, which Mailchimp can do in minutes. We had to switch back to Mailchimp to be more effective.

Capterra-loader

A very useful platform

Jan 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Offers a great marketing experience, is a great tool to integrate marketing campaigns through emails or social media in addition to being integrated into CRM, which makes it a very useful and dynamic platform that offers great control over the results of your marketing campaigns

Cons: It can present some difficulties to create the design of a campaign in addition to some updates require a little more training to get to better understand the tool

Overall: Is a very dynamic tool, the ability to integrate it into CRM makes it a very useful tool to maintain control over your marketing data base, in addition to having a very useful support

I am very impressed with Zoho Campaigns

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is that it's not MailChimp! There is so much ease of use with the product that it makes it an easy go-to when I have to do a mailing.

Cons: Sometimes what you used to be able to do is no longer because of updates and changes. The help section can be challenging to find exactly the answer you need to fix the problem.

Overall: With so many email systems tagging SPAM, I can be assured that in using this system, my emails will get through, with no head-aches.

Emails that tie in directly with your CRM

Dec 13, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that this syncs & integrates seamlessly with Zoho CRM makes it a must for Zoho CRM users.

Cons: It takes a little while to figure out the ins and outs and understand how and when it syncs, but it's worth it!

Overall: We started using Zoho CRM and needed an email newsletter (listserv) software to go along with it. Zoho Campaigns integrates with Zoho CRM, so we can sync between the two. We use Zoho Campaigns to send emails to a specific group of contacts - for example: if we want to send a Thanksgiving newsletter to all of our clients.

Templates are easy-to-use, or you can create your email from scratch.

Like Zoho CRM, there is a learning curve, but it's worth taking the time to learn how to use it.

Recent Update is not user-friendly

Feb 15, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This is a great product if you're using it with Zoho's CRM integration because you can pull leads directly into distribution lists.

Cons: The recent interface update is not user-friendly at all. It's hard to navigate and is very glitchy. I am reconsidering Constant Contact.

Marketing campaigns made easy!

May 03, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho campaigns has been instrumental in managing our email marketing campaigns to our clients. The templates are easy to use and customize, the price is affordable and it easily integrates with other applications and platforms.

Cons: Emails with multimedia e.g videos take a while to get sent across the mailing list and sometimes do not play on the receiver's end

Overall: easy and affordable marketing campaign application

Using every week

Feb 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: CRM compatibility, template structure, tracking and customer support very comprehensive and helpful.

Cons: The functionality is not always intuitive for a new user. Sometimes, training employees on system is more time consuming than we would like.

MailChimp Killer? Maybe!

May 05, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Like all my reviews on Zoho products, it really matters to say that Getting Zoho One integration across their apps is a key factor in making their platform better and less expensive than many others. This is no different with Zoho Campaigns. Is it perfect? No. But where this app really stood out for me was their support team. Wow, I impressed by how much hand-holding their technician did for me to get my first campaign email out. It was the difference between loving and hating this app. Setting up email campaigns for the first time is not easy, so take the time to read their help and support documents no matter how boring you find them.

Cons: Yes, their support documentation is next o horrible and very lacking in simple how-to steps. It also seems overly complicated and lacking in simplified workflows. Also, the user interface is very dated and so are many of the email templates. Luckily, that's not always the most important thing in email campaigns. I'd love to see them upgrade that along with some really well-recorded step by step videos. It sometimes reminds me of how hard it is to learn how to use Photoshop if you're not familiar with it. Again, not perfect, but a great choice if you're on the Zoho One plan.

Easy Way to Create Email Marketing Campaigns

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Zoho Campaigns is a drag-and-drop software that is easy to use, has a decent interface and can incorporate multimedia into the emails. It is simple to import contacts and add them to distribution lists.

Cons: There are glitches within the system. For instance, I recently sent a campaign that had a video embedded in it. The video link was functional and worked properly when I tested the campaign. When it was sent to the list, however, the video did not play. Also, there have been issues with the campaign preview that shows up when it is automatically shared on social media.

Zoho Campaigns is the alternativ to salesforce

Jan 13, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Zoho Campaigns is in my opinion a cool Alternativ to salesforce...zoho starts with a free Membership and thats great oppurtunity for low budget founder...they can grow their account in relation to their business growing

Cons: Zoho is not easy to understand when you are new to systems like zoho. Something like wordpress for e-mail Campaigns would be a great future vision,or not

Less expensive option and relatively easy to implement

Nov 17, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Zoho has many modules which help make the sale flow helpful, including the ability to make and send quotes, sales orders, and invoices. It is an easy all in one system for tracking all of these different items for reference and followup.

Cons: I absolutely dislike that if you call support they will not answer your question but, give you a link to buy them. Proprietary software is one thing but, still reminds you that you're just a customer. When calling for support sometimes when your creating buttons, they don't really help point in you in the right direction to complete the button. They simply auto forward an email encouraging you to buy ZOHO scripts. Which are pre-written scripts that you can purchase. If we needed to make 50 buttons with no clue how to make them, then this would make sense. However, just a nudge in the right direction would have done the trick in this case.

Convenient and easy to use

Aug 31, 2016
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I found Zoho campaigns was very convenient to use since we use Zoho already for CRM. Convenient but does lack some of the features provided by other email campaign management softwares like Mailchimp. Decent for our current list of clients but not to get new ones.

Cons: Limited features but get's the job done. Doesn't have a lot of design capability.

Recommendations to other buyers: Good for current clients in list but not the best for really nice email designs.

Capterra-loader

Keep in touch with your customers with Zoho Campaigns

Apr 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Very well integration with ZOHO CRM. creating targeted mailing lists is easy because of this.
Simple and intuitive UI.
Mobile app is available.

Cons: Not a lot of templates to use. other similar services provide larger selection of templates.
Pay-as-you-go plan are little expensive.

It's a Great App for Campaigns

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho is big brand in a present days & they provide best services apps & other services if i talking about zoho compaigns are very amazing for me & very helpful.

Cons: This is a some times very slow but over all they working constantly for us. please resolve this. this is a best app

Not so bad

Jul 09, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It turned out not to be as bad as I had heard.
I like the possibility of customizing the templates so that they are more faithful to the corporate image.
The option to review the results of previous campaigns so that the same client can improve or focus in a different way.

Cons: It is not easy to use. It lacks options that allow moving or attaching in a simple way. some emails do not reach your receiver and you lose the effectiveness of the tool as such.

One of the simplest and cost effective Email Marketing Tools available

Nov 09, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Integrates seamlessly with other Zoho Applications, as well as some third party applications including Google Apps. Simple and basic but serves its purpose at a very low cost point and is easy to use.

Cons: Definitely not the most aesthetically pleasing layout and design. Limited integration with third party applications, when compared to other email marketing platforms. Automation feature is not always the most reliable.

Can't beat the price

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: For a start-up company, Zoho has the features needed.

Pros: Great value for the money when comparing all the features a start-up needs. We need to spend money elsewhere as we launch a new company. Zoho allows us to invest in other areas without giving up the basic features we needed.

Cons: Somewhat limited customization and modifications in the entry version. It would be nice to be able to add features without incurring a cost.

Capterra-loader

Newsletter for my customers

May 25, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It's very helpfull for share quality information to my customers. You can't create elegant emails and get statistics about what they do with it.

Cons: When you are creating or editing an existing template, there are some elements complicated to apply. I think that should be more easilly to do.

It's can help you organizing an email marketing campaign!

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's work very well connect with others Zoho services like Zoho sites and Zoho forms, you can set every details and setup your campaign

Cons: There's very few advantages in the free trial, after the free trial, I'm not sure if it work properly with a huge number of contacts.

Track sent emails

Jul 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Apart from the currently improved templates, I like the presented reports that allow me to keep track of the emails sent. Additionally, I can generate another quick email for the candidates who opened the previous one. I like that a lot.

Cons: I feel it is a bit complicated to add additional elements such as YouTube videos or buttons to share. I feel that this may improve a bit.

It has poor features compared to mailgun or other similar products

Apr 29, 2018
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Pros: Bulk Mail service is the only positive thing i can say about it, has good contacts import feature and some basic CRM integration

Cons: The mail campaign requires approval from the zoho team everytime to send emails which is bad, basic features are seperated between its other zoho products for their revenue than customer user experience, poor integration with its CRM

Overall: Bulk Email campaign

Zoho Campaigns changed how we send EDMs

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We switched from another well known mailing software due to pricing restraints and are finding Zoho Campaigns very easy to use and the right fit for our needs.

Pros: Simple to use drag and drop templates with options of preset layouts or making your won custom layout Easy to import and export contact lists with a subscriber manager component that once a user unsubscribes, it is marked in your list. Great dashboard layout to view your current stats and campaigns. Autoresponders function not an additional add on. Strong systems in place to control domains that are on blacklists to protect sender options.

Cons: Could have more flexibility with overall design options in the layouts and sometimes loading content from files can be slow.

Capterra-loader

not too shabby

Feb 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: So zoho campagins has really upped their game in the last few months. I tried it in the past and thought the UI stinked. The only reason i considered it was that the integration with zoho crm is WAY better than the MailChimp + Zoho integration. but now.... they re-designed zoho campaigns and it's awesome! Granted, if you're a MailChimp user there are some things that MC does better but it's less then 5%. An avg MailChimp user will feel very much at home with Zoho campaigns and it's about the same cost.

Cons: both Zoho campaigns and MailChimp do automation for sending welcome series emails but MC has a better UI for that and it's a little more robust.

Overall: connect email marketing with sales calls

Internal and external Communications

Mar 17, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like traceability knowing where the information goes, who sees it and when. The detailed reports offered are excellent. Love that and the delivered time. The verification is a good feature too.

Overall: Send massive e-mails communications
I thought I could personally configure it but I really needed someone with an advanced knowledge in domain settings.

Zoho Campaigns Review

Sep 06, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: It is provided by the Franchise office with our fees so I do not have to pay anything for the product.

Cons: This product is cumbersome and I have found it extremely challenging to work with. It does not coordinate well with my email application. The templates do not easily load or transfer. I have been unable to use it for any campaigns and am paying for mailchimp instead.

Excellent application

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to include and modify different themes, the app allows changes to customize themes and create your own themes.

Cons: The bad thing is that it is still considered by many servers as spam, which means that those who subscribe to my mail do not receive or delay in seeing my emails because they fall into spam

Amazing add on to their CRM - that is how I used it

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: create email and social campaigns that are linked to your CRM contacts - hit multiple social sites with one campaign.

Cons: It took me a while to get it set up but that was more of an issue with our internal company and how they managed the social sites

Overall: ZOHO suite of apps/products are a very economical way to run a company -

No more spam emails

Apr 17, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Thanks to this software I can create a list of my clients and make sure that they receive the information at the same time that I can give them the option to cancel the subscription whenever they wish.

Cons: At first I found the configuration a little complicated. We are still not completely sure that is 100% is well configured but it is working.

Great value and functionality

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's economical, easy to use.

Cons: Lack of templates to choose from.

Overall: I've used Zoho Campaigns for years. The functionality is solid and the value is unsurpassed. To my knowledge, they are the only company with a free platform that allows you to become accustomed to nearly full functionality and grow into a paid program. I've found their paid programs are significantly less than the large competitors. Excellent product that's worth a try!

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Sharing information and obtaining results

Apr 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ideal way to share information by email. I can know who really likes what I'm sending and make special emails for the most active members.

Cons: The templates are a bit complicated to personalize, I would like it to be easier to create. The buttons to share also I think they can improve.

Good for price

Jun 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We were completely satisfied with this product until we changed to a new system which integrated this with several other features we were using. It's easy to use, has visually appealing templates and we liked that it could integrate to social media.

Modern email campaigns

Jan 19, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Create elegant email campaigns to keep your customers active. These campaigns help us improve the experience with customers.

Cons: If it is possible to integrate with a bank of images, they can be free and paid, to have more options when designing.

Great App

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This allows you to keep track of who clicked, who opened it, and who reviewed it. Also, the templates that are registered are very good and at the same time you can create a custom templates.

Cons: This does not have specifications on how to make your emails not be an spam, which does not ensure that I went to the client's main mailbox. And the manual is not as friendly to users.

Super Cool but not for me

Aug 26, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The integration with other apps is great. Is really easy to use even for small projects like mine. Although for me is too much and i lose many of the features the fact that it`s available in other languages is very important and let me get the desired result

Cons: For a personal use can be too much. The application has so many functions that it can make complicated to handle the time required to review everything

Great for the costs, but missing a few key features

Sep 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Super easy to use and functional. it is basically idiot proof, and this is coming from a total tech idiot. The quality for what it was is great too. Very Very inexpensive for the amount of emails you are able to send.

Cons: It wasn't able to track and follow up. So I wanted a system where is someone didn't click a link they would then be sent a follow up email. This is not a funnel system like Confusionsoft or click funnels this is just a straight up competitor to the free versions of Mail chimp but you can send more emails and have a few extra features. and you had to manually create the new list of people who clicked the link....so it does give you the information but no automation. But you can automate emails like one after the other just no automation in separating who gets what second email. The whole list get the same email or they don't

Overall: ability to easily create emails without all the HTML requirements of other email systems.

Does want it was intened for.

Jan 19, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: You can design your own template, to suit your business needs, and how you want your customers to see email, either in html or in text format.

Cons: Ease of use. You need a couple of hours to design and put text into campaign. Have not been able to link my blog to campaign. I am sure there must be a way, it just takes time to investigate how to do so.

Overall: Ability to send out mass emails.

Great System For Email Marketing

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Zoho Campaigns is an easy to use, drag-and-drop style email marketing editor. It allows you to easily import contact lists and schedule email campaigns.

Cons: One limitation I've found is the inability to embed videos directly into the email campaigns. It would be nice if this could be done versus linking to a video and redirecting readers to another webpage/window.

good to user

Sep 20, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: more features and easy to use

Cons: ui should be improved

Overall: easy to send bulk emails and reports about who are all received and seen mail is good. If they improve customer support it will be too good.

In overall was a good experience

Aug 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: available free plan and can use autoresponder, emails, and marketing tools. The pay as you plans are a good and economical alternative

Cons: Quite don't like the user interface, it feels a bit outdated and its not as friendly as it should. Also the templates are limited.

Oct 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Newsletters and social campaigns

Jun 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use, create elegant emails, customize lists, can be informative for CRM users and allows you to share your campaigns on social networks.

Cons: I do not like it much compared to others, creating templates. I think it can improve a lot. Other than that, I find the rest excellent.

Great Product

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can create a campaign and have the option to come back and finish it later. I also like that I can have a web embed form for my customers to sign up them selves.

Cons: I do not like that my emails are moderated. I think that this should only happen to the first 2 or 3 campaign emails not all of them

Overall: Always being able to inform my customers of service updates and new products and services. My customers like hearing from me and this is the best product for me

Dec 22, 2015
2/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support
2 / 5
Value for Money

Campaigns made our life(email sending) easy

Sep 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the automation part the most, we can just schedule a email and one shot it is sent to all the people in the list. Adding contacts to the list is easy.

Cons: While I like the software's dashboard, it has no visuals. Could be a bit more interesting. The campaign emails apparently land in promotions tab, that is one thing we had to struggle with. We got the list add us to their address list before using campaign.

Overall: Bulk email sending has been a joy!

Oct 08, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Aug 12, 2015
3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Works, but limited templates

Feb 01, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: ZoHo built a decent system for sending mail, but I wanted to have some really professional templates to send to my contacts and the selection was lacking. There are other services out there, like MailChimp, which have very professional email templates and are free (in exchange for having their logo in the footer) .

One of the best emailing campaigns

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Not as known as others, but Zoho Campaigns is a very simple and powerful Emailing campaigns. Good design tool, customer segments, reports and statistics.
Associated with Zoho CRM, you get a unique integrated platform which allows you to do a detailed follow-up of the different Marketing Campaigns.

Aug 22, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Easy to use

Aug 16, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: it is really so help full project as a company point of view i m very satisfied from this software and also price is reasonable i used this from around 55 days i m very satisfied this software is really good easy to use and very helpful.

Pros: easy to use and easy to maintain and very low rate

Cons: every feature not available in app also is major problem is in this software

Recommendations to other buyers: yes i recommend this software to all

Implemented in small business application for a short period

Jul 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: User friendly interface - functionality is easy to identify and navigate. Ability to use forms and other data collection is useful.

Cons: Not too many options in terms of being able to set up a full ERP system for the business. Was limited to data capture using forms and storing of information but not the accounting side.

Overall: Useful for basic applications in small businesses

Jan 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Sharing information with our costumers

Feb 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Is a very versatile app makes you easy to share information with our clients, something that is basic these days. Also, is very useful because offers you the possibility of sharing in your social networks.

This is a lame company difficult to use and morally corrupt

Feb 14, 2018
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: This product is free if you have less than 2000 recipients and it can be used without downloading any software

Cons: The interface is difficult to understand and they have a ridiculous and ignorant censorship policy that want to be the moral guardian of what you and your recipients read and see.

Overall: None, it just wasted my company's time at a critical moment

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Awesome value for a super product

Jul 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: A good choice for an easy to use, good functioning product to manage your campaigns.

Pros: Easy to use, variety of useful features, strong tracking and reporting capabilities; support materials are helpful.

Cons: Nothing jumping out so far. Support material is helpful in learning more about how to use the product.

Good system for sending emails

Dec 09, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Price (free version) and the pricing after free is reasonable too.

Cons: A bit tricky at first getting used too, could be simpler.

Overall: Zoho Campaigns offers a decent mail system for free. We don't have a huge subscriber database so the free version does what we need. It's not super easy to use at first, but once getting used to its perfectly fine.

Keep your audience informed

Jan 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a good professional tool to share information or promotions with the contacts of your database. If you do not have a database, do not worry, you can build it here.

Overall: I have seen many positive changes, as always improving. It is seen that they dedicate time and listen to the user's needs.

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Zoho campaigns has been valuable for integrating and tracking email campaigns for our success

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Zoho campaigns is easy to use and integrate to our existing solutions. We also find it great value for money.

Great no-cost addition to our Zoho CRM for mass emailing

Nov 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The free version of the software is functional enough for most purposes and is relatively straightforward to set up.

Cons: The integration to CRM lacks some abilities to sync which aptly ensure that eg email bounces or unsubscribe requests are automatically reflected in the CRM

A good email marketing tool.

Aug 10, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I use Zoho's Suite for many of my business functions and Campaigns is another great tool to that works well with other apps in Zoho's Suite. Integrates well with CRM and Recruit.

Pros: Integrates with CRM and Recruit. Mobile optimization.

Cons: Templates are not very creative.

Recommendations to other buyers: This is a good tool to integrate with others on Zoho.

Simple to use and powerful integration with Zoho CRM

Nov 06, 2012
4/5
Overall

Comments: it offers 2 main advantages: simplicity and out of the box integration with Zoho CRM. The free plan is great to get started but you will have to pay as soon as you reach more than 500 subscribers to your mailing list.

It works and also has a free plan

Jan 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best thing about this software is that it includes a free plan that for small databases is more than enough.

Additionally, it offers automatic workflows to create mailing rules based on the behavior of your customers. Although these workflows are simple, it is a very good feature.

Cons: It is difficult to look for negative points. Perhaps one of them would be that the variety of templates is not so extensive. They could improve at this point.

Overall: We are evaluating this software since it has worked so well so far. In the company we make small deliveries to our contact database and I can say that the reading rate has been good.

The get the job done

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We prefer another software to send emails and time everything perfectly, but Zoho does a great job updating the contacts in the CRM

Tried this package for a short period of time but did not have any success with it

Mar 30, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The service was really easy to setup and was very easy to integrate into our existing operations that utilized Zoho.

Cons: We tried two campaigns and found that most of the emails that we sent were immediately marked as Spam and were not delivered.

Excellent usage

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: One of the easiest and most accurate CRM system available right now in the market. A must have as sales tool

Opportunity to increase efficiency with this automation tool that integrates with Zoho CRM

Mar 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I found the interface was quite easy to use and navigate around, even if you've just started using it. We used Zoho campaigns because it integrates with Zoho CRM and we trialled it to manage email and social media campaigns. Integration with the CRM makes it easy to automate some workflows which has helped to improve the teams efficiency.

Cons: Although it integrated directly with the CRM the it doesn't compete with other tools like Mailchimp in terms of features and ease of use. These specialist tools are still much easier to use.

Makes campaigns easy

Aug 31, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I like using the campaign app because it helps me keep track of the emails that I send to customers. It is a very useful tool with multipurpose functionality.

Pros: Multipurpose functionality

Cons: The navigation is a bit confusing.

Jul 25, 2018
4/5
Overall

Jun 13, 2018
5/5
Overall

Feb 26, 2018
3/5
Overall

Jan 15, 2018
5/5
Overall

Dec 17, 2017
5/5
Overall

Nov 28, 2017
5/5
Overall

Aug 26, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Good and very useful product

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very useful interface , easy to navigate and good interface which helps to understand better. Help and tutorials are good.

Very Easy to Use!

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Great Product that is very easy to use and very helpful in generating sales to customer lists that you have.