# Shiptheory Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shiptheory Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/147813/Shiptheory

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# 

 Shiptheory Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Shiptheory

## What is Shiptheory?

Integrates the most popular eCommerce channels with the largest UK Carriers, automating the shipping process.

## What is Shiptheory used for?

[Shipping](https://www.capterra.com/shipping-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)

Top alternative

Featured

Overall rating

Based on 59 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Starting price

£35

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shiptheory

4.8 (59)

VS.

[4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting Price

£35

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (59)

Ease Of Use

4.9 (276)

Value For Money

4.7 (53)

Value For Money

4.9 (258)

Customer Service

4.8 (59)

Customer Service

4.9 (258)

## Shiptheory alternatives

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

[4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/147813/Shiptheory/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipment Tracking

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Ground Shipping

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Shipping products/goods by land

Ocean Shipping

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Transportation of goods/products over long distances using ship

Parcel Shipping

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and organize the shipping, tracking, and delivery of packages

Air Shipping

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Ship packages/goods by aircraft

Freight Shipping

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Shipping products/goods by land, sea or air

Shiptheory 18 features

Ship packages/goods by aircraft

Application programming interface that allows for integration with other systems/databases

Shipping products/goods in containers

Manage order deliveries until they are received by the customers

Shipping products/goods by land, sea or air

Shipping products/goods by land

Management of inbound and outbound shipments in the context of international trade

Track and manage inventory levels to maintain proper supply

Process of printing custom labels through various methods.

Transportation of goods/products over long distances using ship

Manage and track customer orders for goods, investments, or any other purchases

Manage and organize the shipping, tracking, and delivery of packages

Track and facilitate returns of products sold

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

4.5 (55)

4.5

Based on 55 reviews

## Pricing

Value for money

4.7 (53)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/147813/Shiptheory/pricing/)

Pluto

£0.00

It includes:

-   1 Carrier
-   1 Channel
-   1 User
-   50 Shipments
-   Desktop Printing
-   Shipping API and SLA - 4 Hours
-   Standard Shipping Labels

Earth

£35.00

Flat Rate,Per Month

It includes:

-   1500 Shipments
-   1 Channel
-   1 User
-   2 Carriers
-   Custom Shipping Labels
-   Printer Integration
-   Shipping API and SLA - 2 Hours

Saturn

£85.00

Flat Rate,Per Month

It includes:

-   3000 Shipments
-   3 Users
-   Custom Shipping Labels
-   Printer Integration
-   Shipping API and SLA - 2 Hours
-   Unlimited Carriers
-   Unlimited Channels

Jupiter

£185.00

Flat Rate,Per Month

It includes:

-   10 Users
-   8000 Shipments
-   Custom Shipping Labels
-   Printer Integration
-   Shipping API and SLA - 2 Hours
-   Unlimited Carriers
-   Unlimited Channels

Cosmos

£365.00

Flat Rate,Per Month

It includes:

-   20000 Shipments
-   Custom Shipping Labels
-   Printer Integration
-   Shipping API and SLA - 2 Hours
-   Unlimited Carriers
-   Unlimited Channels
-   Unlimited Users

Value for money

4.7 (53)

4.7

Based on 53 reviews

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## Support, customer service and training options

Customer Service

4.8 (59)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (59)

4.8

Based on 59 reviews

## User reviews

Overall rating

4.8

Based on 59 reviews

Filter by rating

5(54)

4(3)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

Mark D.

Digital Marketing Manager

Pharmaceuticals

### "A daily time saver for our fulfillment tean"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2022

This platform has helped to automate our process for generating shipping labels and sharing tracking details with customers. This literally saves our team hours on a daily basis.

Pros

The Ship Theory platform was straightforward to integrate with our WooCommerce platform using their free plugin. With a little bit of customisation our team was in and running printing labels with no need to print off lists of orders as was the way previously.

Cons

There was some trial and error getting the product list setup to align with different label types but the ship theory team gave great support to get this completed.

Reasons for choosing Shiptheory

Price and compatibility with our shipping providers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Thanks for your review, Mark, great to hear!

Paul W.

Managing Director

Arts and Crafts

### "It's the Ship!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 3, 2021

Using Ship Theory is a great experience. Well thought out, intuitive shipping software. Super support. Extensive carrier support. All the features you need. Our staff were trained up in no time. It has saved us a huge amount of time and streamlined numerous processes. Highly recommended!

Pros

Super simple to set up. You are talked through every step of the process. Very easy to get carriers set up.

Cons

The phone support is very, very good. Only downside is they are not there at the weekend (yet) I think they are looking into it.

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reasons for choosing Shiptheory

Shiptheory had just the right amount of features for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2021

Thanks for taking time to leave us a review, Paul. Glad you're enjoying Shiptheory.

DS

Dali S.

Director

Wholesale

### "The best company to use!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2021

THE BEST!

Pros

I am the biggest fan of this company! They are always willing to help, improve, implement new ways.

Cons

the only issue we had was with customs, but this was solved promptly!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 12, 2021

Thanks for leaving a review, it is so great to see Shiptheory has worked well for you all this time!

KS

Kate S.

Director

Retail

### "Great solution and brilliant service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2020

Excellent support and help with setup (which was a little complicated for us), great response from support. It is generally easy to use and very cost effective.

Pros

It saves us lots of time and reduces errors with our shipping - but is also very competitively priced, with excellent support.

Cons

Could possibly be a little more flexible for small business users but it is still much better overall than anything else I found.

Reasons for choosing Shiptheory

The help with set-up to get it up and running quickly, the great support and cost effectiveness.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DO

David O.

Team Leader

Warehousing

### "Viz Shiptheory"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 5, 2020

I like using shiptheory as it's very user friendly, not sure how easy it will be to develop further functions throughout but it's good to see a product like this

Pros

The software is very easy to use and navigate through the various stages.

Cons

When you have an issue with the address etc sometimes it's hard to resolve as it doesn't give clear instructions how to resolve the issue and in some instances you can't resolve it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Martin L.

Managing Director

Textiles

### "Excellent value solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 16, 2020

Exceptionally good. The customer support is always amazing!

Pros

Removes the challenge of calculating the correct shipping option. Quite often this can be extremely difficult to teach, but Shiptheory makes all of the hard decision for you, through its 'shipping rules'. Adding speed and efficiency whilst reducing human error and therefore unnecessary​ costs.

Cons

Doesn't work so well with international shipments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Karla R.

Commercial Sales Manager

Hospital & Health Care

### "Time Saver"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2020

Very happy I chose Shiptheory. Support is so quick when needed.

Pros

This cut the time to print labels and now works away in the background so we can put more focus into working in the lab

Cons

Some printer issues at the beginning but overall very happy with the service. \[SENSITIVE CONTENT HIDDEN\] was exceptional and always so patient!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dan B.

Roaster / Barista Trainer

Food Production

### "Brilliant service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2020

Brilliant support!

Pros

Ease of use and has made great use of streamlining our processes

Cons

on Royal Mail Manage Manifest screen, it displays the consignment number but would be eaiser if I could see the first and last name.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Armin H.

Owner

Retail

### "Thank you Shiptheory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2020

Very nice contact and very helpful

Pros

Ease of use and very customer friendly. It was very easy to integrate the software and the customer service was always very helpful.

Cons

Nothing negative i can see at the moment.

Reasons for choosing Shiptheory

Best option.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Scarlett G.

Ecom Manager

Retail

### "Great Start!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 21, 2020

Pros

Easy to use, fab helpful team - always a call away. We have a few tecnhical issues at the start but these were ironed out very seamlessly by the team.

Cons

Only issue we have arose so far is shipping rates at the checkout - if the app could help with these, connecting RM it would be great.

Reasons for choosing Shiptheory

Recommended from an agency!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/147813/Shiptheory/reviews/)

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