---
title: "Exostar Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Exostar Software - reviews, pricing plans, popular comparisons to other Access Governance products and more."
source_url: "https://www.capterra.com/p/147823/Exostar/"
page_type: "product"
language: "en"
---

# 

 Exostar Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Exostar

## What is Exostar?

Exostar is a secure platform that enables organizations in highly regulated industries collaborate with partners and customers. The platform provides capabilities for supplier onboarding, secure third party access, and business intelligence reporting. Exostar builds exclusive communities where trust in information access, integrity, sharing, and security is critical.

## What is Exostar used for?

[Identity Management](https://www.capterra.com/identity-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[Access Governance](https://www.capterra.com/access-governance-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Exostar

1.5 (4)

VS.

[4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting Price

Contact vendor

Starting Price

$6

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

1.8 (4)

Ease Of Use

4.6 (929)

Value For Money

2.0 (2)

Value For Money

4.5 (489)

Customer Service

1.5 (4)

Customer Service

4.5 (509)

## Exostar alternatives

[4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,883)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (111)](https://www.capterra.com/p/143496/ADManager-Plus/reviews/)

Starting price

$595.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## FAQs about Exostar

Overview

### What company size and specific industries is Exostar built for?

Exostar is designed for enterprise and mid-market organizations in aerospace and defense, life sciences, healthcare, CMMC and compliance, and financial services. It is suited to companies in regulated sectors that need support for secure collaboration, compliance, and identity management across complex business environments.

Features and Usability

### What are the key features of Exostar?

Exostar offers compliance management, multi-factor authentication, password management, self-service access request, and single sign-on. These features cover identity and access controls, user authentication, password administration, and compliance-related workflows for organizations managing secure access to systems and data.

Getting Started and Support

### What customer support options does Exostar offer?

Exostar provides chat support for customer assistance. Support experiences are not described in available reviewer data, so no conclusions can be drawn about response speed, helpfulness, or common frustrations. The listed channel is the only support option shown in the catalog data.

## Features

AI summary

Based on 894 Access Governance reviews

Not all Identity Management products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution:

-   **Access Management** (**57%** of reviewers rated this feature as critical)
-   **Password Management** (**65%**)
-   **Secure Login** (**58%**)

Exostar includes **Password Management**, which helps teams manage credentials more efficiently and reduce password-related access issues. However, it does not include **Access Management** or **Secure Login**. Instead, it offers **Single Sign On** (**51%**) and **Multi-Factor Authentication** (**52%**), which can reduce login friction while adding another layer of account protection, helping businesses control user access and improve security across connected systems.

Password Management

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Single Sign On

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

Multi-Factor Authentication

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Request two or more credentials to prove user's identity before granting access to systems

Compliance Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Self-Service Access Request

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Enable end users to request access or request changes to their account privileges

Exostar 5 features

### All Features
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems
- Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
- Self-Service Access Request: Enable end users to request access or request changes to their account privileges
- Single Sign On: Allow users to access multiple services after entering their login credentials once

---

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Features

1.8 (4)

1.8

Based on 4 reviews

## Pricing

Value for money

2.0 (2)

### Starting price

Free trial not available

Value for money

2.0 (2)

2.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

1.5 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.5 (4)

1.5

Based on 4 reviews

## User reviews

Overall rating

1.5

Based on 4 reviews

Filter by rating

5(0)

4(0)

3(1)

2(0)

1(3)

Mentioned topic

Sorted by most recent

SS

Scott S.

Physician

Medical Practice

### "Terrible customer service "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 16, 2022

Frustrating and time consuming

Pros

I don’t like anything about it. Trying to get the ability to send prescriptions electronically is a flawed and complicated process.

Cons

That you schedule appointments and do not call like instructed. You make everything complicated when it does not have to be. You obviously don’t have enough trained staff

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Shaun R.

Director

Information Technology and Services

### "The worst customer support I've received for some time"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 25, 2022

Terrible

Pros

I did not like anything about this software. Its old and clunky and feels like its something from the early 90's!!

Cons

The customer support (I use the word support loosely) person was dreadful. I called for an issue with receiving an invoice from Exostar which I shouldn't have. She gave no apology, no interest in the query, I was left hanging in silence and she just replayed back to me what the incorrect invoice said. This was all after a ridiculously long phone system, where you have to sit and listen to multiple different "hit key 1 for this query, hit 2 for x query" type systems. Painful!! In 2022 you expect a better service than this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jim T.

Owner

Health, Wellness and Fitness

### "Rude, curt, unhelpful customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 18, 2021

I took the call for the live phone/video call. Apparently I wasn't talking fast enough for the customer service rep. I asked a question about the log in procedures and he said "I guess you're too busy right now...you'll have to schedule another appointment..." And he hung up on me.

Pros

Absolutely nothing. The design of the site is antiquated and ridiculously difficult to use.

Cons

Terrible implementation of site. E.g., here's a "security question": When did you open your main bank account?" I have 10 accounts. My main account was opened >15 years ago. How could I remember that? Being unable to answer this question forced me to schedule a live phone/video call. Ridiculous.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JN

JENNIFER N.

Admin/Contracts

Airlines/Aviation

### "Good and Bad "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 14, 2019

It was a learning curve, we used to use JobBoss. It took a bit to get used to, but honestly it is not too difficult for what I use it for. The status screens can be confusing.

Pros

I like that you can link various modules together and they will all change as you move thru your jobs.

Cons

Can be slow at times and does not keep up with me. I end up having to wait.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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