# Page 76 | ScreenConnect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 76 - Is ScreenConnect the right Remote Support solution for you? Explore 1896 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147830/ScreenConnect/reviews --- ScreenConnect 4.7 (1896) [View alternatives](https://www.capterra.com/p/147830/ScreenConnect/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 76 - Reviews of ScreenConnect ## Showing most helpful reviews Showing 1876-1896 of 1896 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CD Christian D. Used the software for: ### "Probably the best IT Support software I used this year !" April 10, 2017 5.0 We have tried different support solutions and this is the most user-friendly we have been able to use so far. Review Source DS Dustin S. Used the software for: ### "Great remote support software" February 23, 2017 5.0 We needed a remote software for off network computers and screenconnect has been great for this use. Review Source RK Rashid K. Sr. Project Engineer Construction Used the software for: 6-12 months ### "Interesting software" June 14, 2017 3.0 Pros Gives me the access I'm looking for towards another workstation/computer. It is pretty easy to set up. Cons Sometimes, the system is buggy and will cause my screen to blink as if someone is trying to get into my computer. Review Source TT Thomas T. IT Director Computer Software Used the software for: Less than 6 months ### "Save loads of money" February 15, 2017 4.0 We use to use LogMeIn pro since moving to SreenConnect we save loads of money. It's as easy to use and has the same features. Pros Value for money Cons Not that easy to connect to people computer in support. I.e. It's not as good as LogMeIn rescue Review Source AP Andrew P. Support tech Aviation & Aerospace Used the software for: Less than 6 months ### "ConnectWise Control" November 16, 2018 5.0 i use the remote software to log into remote computers, the connection has been very quick and secure. Pros i really like the CWise portion of the program that allows a clear camera picture. Cons not that ive found yet, but i will keep looking Review Source GK Gary K. Owner Computer Networking Used the software for: Less than 6 months ### "Solid and reliable tool" February 23, 2017 5.0 Very useful tool in my day to day support activities. When I called support for an issue, it was resolved very quickly with prompt representative. Glad to have switched from LogMeIN Thank You. Pros Robust, reliable, fairly easy. Cons can't think of any... Review Source ER Erika R. Operations Manager Broadcast Media Used the software for: Less than 6 months ### "Makes Life Easier" November 18, 2018 5.0 Pros How easy it is to navigate and works well with both PC or Mac. Cons a few occasions there were connectivity issues but nothing major and didn't resolve itself within minutes or with a simple restart. Review Source MH Matt H. Systems and Network Administrator Retail Used the software for: Less than 6 months ### "Great service" February 22, 2017 5.0 Had a few issues deploying via Group Policy, but overall it was easy to setup, the support call was smooth and rep was very informed. 10/10. Pros Easy to use, powerful. Cons Mobile app isn't as good as LogMeIn, which is what we moved from. Review Source AB Adam B. IT Consultant Non-Profit Organization Management Used the software for: Less than 6 months ### "Best bang for the buck" February 23, 2017 5.0 I chose ScreenConnect for its price, but it's every bit as good as competing products. Very easy to use and feature rich. I recently upgraded the ScreenConnect agent on my remote workstations and the process was quick and painless. Pros Price Cons None Review Source JK Jim K. IT Consultant Information Technology and Services Used the software for: Less than 6 months ### "Does what I need" February 15, 2017 5.0 Have used it for support and for the most part, it works great! Instructions are easy to follow and users are happy with the service I am able to provide. Pros Easy, small package Cons Doesn't work great in lower bandwidth environments Review Source WJ Wesley J. Director Information Technology and Services Used the software for: Less than 6 months ### "Great asset for small IT service" February 15, 2017 5.0 This tool is great for allowing me to serve more customers. It's great for 'punching above your weight' as a service provider. Pros Ease of use, remote access to a unsupervised machine. Cons Ease of installing remotely. Review Source JF Jeffrey F. Infrastructure Technician Computer Hardware Used the software for: Less than 6 months ### "Best remote support product we have used" April 10, 2017 5.0 The price is fantastic. This software helped us overcome some remote support hurdles that other products could not. Pros Price, ability to show UAC prompts to remote users Cons Interface is a bit clunky Review Source JM Joshua M. Owner Information Technology and Services Used the software for: Less than 6 months ### "My 2 cents" November 20, 2018 4.0 Overall it helps me not have to drive around to solve simple problems. Which is what I needed it to do. Pros Agent seems light weight, simple to use. Cons Android app is a little flakey but it works Review Source AS Avinash S. Business Development Representative Information Technology and Services Used the software for: Less than 6 months ### "A "good" remote desktop tool" November 9, 2022 5.0 Pros I love how it's easy to setup, kind of a breezy process. The integrations it provides with other softwares also adds up as a big bonus. Cons The support provided is to be honest very dissapointing. Review Source DS David S. IT Manager Airlines/Aviation Used the software for: Less than 6 months ### "Great Product for Computer Support" January 11, 2019 4.0 Ability to support over 200 computer by myself. Pros Ease and transparency to connect and see everything on the remote computer. Cons Have not come across anything major so far. Review Source RR Robert R. dentist Medical Practice Used the software for: Less than 6 months ### "Connectwise functions as instructed" May 8, 2018 4.0 Pros Connectwise software has a level of ease of use that contributes to easy functionality and dependability for all the needs. We try to take advantagen of it. Cons don't get to use it as frequently as we would like due to outside circumstances beyond our control. We hope to use the software more in the future. Review Source RS Russell S. President Education Management Used the software for: 6-12 months ### "Saves money on service calls." February 1, 2018 5.0 Pros Before sending a truck to a site, we can troubleshoot most problems remotely and determine if we need to send a tech. Great product. Review Source PH Patrick H. Network Engineer Used the software for: 6-12 months ### "Software is Intuitive for a good price" February 1, 2018 5.0 Pros It works well on a continual basis. It's convenient for both the administrator and the user and has a nice UI. Review Source KW Kristin W. manager Chemicals Used the software for: I used a free trial ### "Very easy software to use" August 31, 2022 3.0 Pros I liked that this was easy to learn and navigate. Cons Nothing, this worked perfectly for what we needed. Review Source AH Addie H. Office Manager Accounting Used the software for: Less than 6 months ### "ConnectWise Control is very convenient " April 3, 2019 5.0 It puts me at ease, knowing I can connect in remotely if needed. Pros Makes it very easy for me to connect to my work computer from my lap top at home, or anywhere for that matter! Cons I have not come across any cons yet, it has been a very useful product. Review Source MH Michael H. Principle Used the software for: Less than 6 months ### "Incredible software " May 14, 2018 5.0 Pros Love how simple it is to set up a clients. The interface is very easy to use. Also love the resolution customization. Cons It's all good! I don't really have any complaints about this product. It could have had an even simpler walkthrough in the beginning. Review Source Similar Products Featured ## Related categories [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/)[Remote Work](https://www.capterra.com/remote-work-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.