Who Uses This Software?

IceHrm is a Human resource management system for small and medium sized organizations who want to streamline hr management with a quality and fairly priced HR product with ability to self host


Average Ratings

43 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/month/user
  • Pricing Details
    You can use icehrm for free upto 5 employees
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Gamonoid
  • icehrm.com
  • Founded 2012
  • Sri Lanka

About IceHrm

Covers Leave/PTO management, Employee Information, Recruitment, Attendance, Timeseets, Training, Expense management and more.


IceHrm Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

IceHrm Reviews Recently Reviewed!


Its good

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its easy and has a lot of features. User interface is also good for easy navigation and finding out where is what.

Cons: Havent experienced anything bad so far. Maybe would need to add some more additional features which are worth for an organization.

Great tool for managing team members and workflow

Jun 12, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Payroll integration, that can be personalized at own needs. Easy way to add an employee and to attribute him a managing rol.

Cons: The dificulty to export a better excel file compiled. I can not see the leave request of some of my team members for approval

Overall: I save a time getting a real time payroll, that reflect my country tax calculation method and process.

Awesome

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's got almost all high level features of transactional modules in Human Resources. Fully customizable

Cons: Some more modules on the developmental side like learning and development modules, this could be a valuable addition to your next version.

Good software for the money

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Ease of use , very user friendly. I liked how easy it was to navigate between functions. Out of all the software I tried, if I ever decided to switch, I would use this.

Cons: No real cons that I can think of. The software was very well laid out, easy to use and had all the functionality you need. Maybe, offer a feee version for small to start up business

Capterra-loader

I am loving it

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is user friendly and most of my clients are finding it easy to use and besides that it helps them have total control of their business without compromising reliability

Cons: Like all other software's you need to learn how to use it, not too much of a Hassle thought, you will need to focus on the goals not the challenge

Overall good experience with ICEHRM but there are definitely moments when we felt there could be wow

Jun 11, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: 1. Extremely low learning curve
2. No major set-up time
3. Easy to use
4. Some pretty strong and versatile features
5. Seems to have a good community support which we did not need to use thus far.
6. System is reliable and mostly up, never seen a downtime during our use.

Cons: Some features are not that easy to use eg.
1. Payroll,
2. Reports
3. Leave submission and approval, etc.
4. Settings up Admin hierarchy, etc.

Overall: 1. Quick and easy basic set-up
2. No need to maintain employee records on lose excel files anymore
3. Easy for employees to login and take care of their basic needs - Check Holidays, Leaves, Manage project times, allocations, etc.

Using Icehrm was a great experience, a quick and up to the requirements.

Jun 09, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A quick solution to your need, I registered and got the cloud solution in hands in few mins, definitely no issues to get it worked for your company in minutes.

Cons: Nothing much found annoying, most of the features are as per HRM requirements, I would suggest them to make it good looking for customers attraction.

Overall: Lots of learning

Very easy to use

Jun 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I like that it offers a variety of features that are easy to use and train on. We use it everyday. Our team loves it

Cons: It seems old and run down with its color scheme and layout. Also would love for training videos to be created for easier training g

Review on IceHrm

Jun 09, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The application feels solid, and has a modern look, which is rare in this kind of software. It has a lot of features, with many available settings

Cons: The software is complex, setting it up for our specific needs was much harder than we expected (we are under Brazilian work laws). The website does say it has support for Brazil (as a long list of other countries), but we couldn't find any resource on that.

Overall: The application does seems to be a greate HR platform, but it may not be focused on your local needs.

Easy to start, Cost efficient for start ups, Easy to use

Jun 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: It was exactly what it said it was!!! I was able to get a free software system that wasn't the bare minimum just because it was free. Perfect for what we needed to use it for.

Cons: I believe that the new entrepreneurs are always on the go. Having a software system that also can be accessed in a phone app would be really cool!! That was in between wearing the many hats we wear we can easily click on the app and do things like enter patient information, etc.

It's nice product to use

Jun 09, 2018
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease to understand when I started app there were some instructions and notification guided me for basic use.

Cons: Little improvement is needed stil advance features can reduces effort of users and should be careful about privacy

Excellent and very improvements

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Making sure that my employees are effective. It helps by explaining how to clock employees in and keep track of how many hours they are using

Cons: sometimes it takes slow to load had to refresh 2 times to get where i need to go. couldn't use the invoice tab without having to upgrade

Icehrm is a comprehensive suite of tools that has replaced the way I manage attendance & HR duties.

Jun 08, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ice hrm has allowed our office to reduce clutter and paperwork of manageing employees, monitoring attendance, and implementing training. It is a terrific value for everything it provides. The time tracking alone is worth the recommendation on it's own.

Cons: Very little customer support from what I have found. More training materials should be provided, especially for the initial setup. Some features, such as clocked in status does not work (online version).

Overall: Cost-effective and comprehensive utility and tools.

Easy setup and great system

Jun 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: A pro definitely would have to be the easy of use and the setup really guys you did great work

Cons: Support could use some help as in having employees who know what they are doing and know the product they are suporting.

Overall: Made on boarding a breeze and half

Wasn't exactly what we were looking for but an interesting starter kit

Jun 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It appeared user friendly and easy to use and the price. The pricing is good as far as employee cost. Most HCMs charges a substantial amount of money to manage employees and run payroll.

Cons: The limitations and not fully understanding what all can be done. I think the Software is still under developed compared to other Software in the industry. However with some time maybe the development team will make it more automated in certain task.

Overall: Price point was a major factor in even considering IceHRM

Capterra-loader

Good software to use

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the functionality we get for very minimal pricing. Setting up the whole software takes not more than an hour and very easy to use.

Cons: Look is not compare to other hrm systems and can be improved a lot.
Also many things are which are not needed can be hide from the dashboard.

Overall: Tracking and managing the attendance and leaves for every employee is a headache for me especially when I am traveling and by using icehrm I able to overcome those two things.

Good HRM solution

Jun 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, cost and accessibility make this a great solution to consider for a small to medium size business.

Cons: With any of these types of solution there is obviously a period of time for getting the HR staff upskilled.

This is one of the best HR Software in the market today.

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to configure, easy to use and extremely good customer support. The user friendly Interface can be easy understandable by any one in the office.

Cons: Mobile app is a must for any applications.Icehrm dont have a mobile app and its the only negative feedback about the software. They should work on it and should come out with a mobile app very soon.

Overall: Its helping us for completely automating the HR process of our company.

Capterra-loader

My overall experience with Ice HRM has been AMAZING!

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features they offer help you to sort out things so very clearly, and my business is based on organization so I love it's organizational features most.

Cons: I gave Customer Support 3 stars because I have never had to use it, so I can't give an honest rating on it. For that reason, I would consider it my least favorite feature because it's the only one I don't have to use.

Overall: It's basically HR outlined for you to make life easier especially for me as a Sole Proprietor, running everything alone.

Capterra-loader

I have enjoy using IceHRM even of using its free account.

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the basic features are awesome, including attendee, payroll and user management. All of features are fantastic and most helped

Cons: Need a tax calculator for comfortable tax calculation, need a refreshen user interface (e.g. theme switcher and gallery). So user can theming their interface. Please add external backup to cloud (google drive, dropbox, etc)

Overall: Save million times after using this software, very simple and useful

IceHRM was easy to use, setup, and deploy. It allowed us to easily manage all facets of our business

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The excellent design of the software and UI/UX which seemed very premium for an open source product. The many options available for use within the product were also a plus.

Cons: The lack of a windows based version would be the only downside as our organization runs a Microsoft stack, however the Linux version was easy to use as well.

Good product for Small Business HRM Needs

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Has good number of options and can be customized. Detail of the Employee can be stored and retrieved easily.

Cons: The user inter face can be more reactive. Has no option for attendance keeping and payroll based on the Department/Location level.

IceHRM is a great value for the money.

Jun 05, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Price and ease of tweaking some settings. We rolled this out to 20 employees and within a year had 45 employees in it.

Cons: It takes a bit to understand how the whole IceHRM works. Can take a bit of time to find a setting and such.

We was looking for a easy to use HRM tool, we just start to use iceHRM, all works well up to now.

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We very appreciate the simple GUI and UX (User Experience). After few minutes of exploring the software the first time you can easily start populating your data, add employee and start sending account to them.

Cons: Maybe the main tab could be reviewed because some features are under some tabs and it is not so simple to remember how they are unless to scroll down all menu and find it.

Overall: We use it mainly for managing employees timesheet so we can have a centralised interface to see it at glance.

Its an Amazing serivce to Utilize and a Great way to Use.

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its User Inter face and User Expirience is an Amazing Service by You Guys and the Web looks Preety./

Cons: Its Backend works are tooo hard to Understand and Dont have something Unique and Its really Hard for me to read its backend.

Overall: Many

Easy to navigate

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Employee Management module has a lot of features that any company will find suits their needs for a free HRMS.

Cons: The Opensource version limitation relating to Employee History and Audit Trail. Would really like to see this feature shift over to Opensource.

IceHRM has streamlined my Human Resources workflow and definitely reduced hiring and onboarding time

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Functionality
Ease of Use
Simple Design and Workflow
Tracking time & applicants is a breeze
Onboarding is quick and easy

Cons: Could be a little less literal
Can be "clunky" in terms of looks
Needs To Be Modernized
Condense sections instead of so many options in different places

IceHRM is an integral part of our startup company, It has given us a way to handle all our HR needs.

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, and can be customized in a way to fit your company's goals. Good Dashboard and full features that is very beneficial.

Cons: Time tracking cannot track way beyond 1 day, not good for 24 /7 shifting operations as the timekeeping can't record midnight to morning shifts.

Overall: Free to start, and easy to use.

Capterra-loader

Good platform yo extend functionality

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its opensource model. Each country has its own laws and rules and using an opensource software let you personalize it to your local needs.

Cons: Poor documentation about the API and the development environment. Some functionalities are not completely defined.

Overall: For me the major benefit is the opensource license to extend the functionality to fit my needs.

There are some functionalities that doesn't fit to our needs and we have extended the funtionality to cover that needs.

Vendor Response

by Gamonoid on June 06, 2018

Thank you for the review. We are keep adding new features and if you think there is a nice to have feature that could generally benefit all the users, you may submit it via https://github.com/gamonoid/icehrm. Also we try to provide better support for open source users while giving more priority to IceHrm Pro and SaaS users

Perfect for small business who could have dreamt of complete HR system

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cloud based , easy accessible , steps for setup and further customisation allowed- all adds to ease of work for administrator, trainer and HR Manager

Cons: GUI - focus should be made so that appearance of dashboard be intriguing to allow the new generation of users to create interest.

Overall: Previous year we were trying codes to develop something similar in open source, since I found this I abandoned the project since it meets 85-90% of our scope

Love it! Best interface best user friendly interfaces ever!

Jun 05, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I liked most about the user friendliness. It is great to have this kind of Human resource management software for all the things. Payroll attendance and many more. I think it will be more great if we can add finger print to to system.

Cons: I think price is little overrated. Sometimes small companies have so much factory workers. So there will be no advanced information to store. Because of that reason only for some companies price will be little high.

its a good clean precise system. needs more functionalities though

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: iceHRM has an easy to use and understand user interface. the user experience offered is also not that difficult to navigate

Cons: iceHRM lacks customization options such as time off policy and it needs to have an applicant tracking system as well.

Very Easy and manageable.

Jun 05, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to understand and navigate. Really like the ease of use! best program that i have used to far!!

Cons: Nothing so far! So happy that i found this program! The only thing i could possibly think of would be ease of reports.

Need to improve some features.

Jun 05, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Leave updates, and reports. The facilities which provided in ICEHrm is really helpful to use and it's user friendly.

Cons: Some features are not required. Need to improve on some areas. If the user dates can be connected to google calendar it will be more easier.

Overall: Leaves updates, calendar, reports. Overall attendance.

Capterra-loader

Great software with many features

Jun 05, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: ICE HRM is easy to setup and has wide range of features which most other softwares do not have. The modules integrate well with each other.

Cons: The GUI could be better. Some aspects are clunky and the color combination can be improved greatly. A lighter color theme is suggested.

I love the software ease of use could be better though

Jun 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The UI and the functionality are pretty good I like how everything is on the first page when you sign in.

Cons: The ease of use could be better wish you could customize the dashboard more with only stuff you want so as not to junk up the dash

Overall: The ability to have an open source and free HRM

Good for what we need it for

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We got iceHRM as we needed a simple leave management system. It's cheap, easy to use and gets the job done.

Cons: looks and feels dated, support takes forever to reply. Setting-up can take quite some time and notifications could be improved.

Overall: An simple leave management solution.

Limited as the functionality is not adaptable for the regions we operate.

Jun 05, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It's ease of use and online access. It's well structured so everything is easy to complete and find.

Cons: It's not adaptable in terms of the payroll processing and reporting. In regions like Sierra Leone and Ghana, we have specific requirements which cannot be designed on the system easily.

Overall: Limited benefits as we now do everything offline in Dropbox using excel based tools.

Very good - easy to use

Jun 05, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: colours and the layout - easy to use. Lot of different sections to decide from and link with your emloyees

Cons: nothing - I thought it was a good system

This is an excellent software to manage HR and keep up with teams on projects.

Mar 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is top of the line and seems to have it all. There are many great features.I am new to the HR world and there are things here that really helped me out.

Cons: There is much to learn and I there is a bit of a learning curve when getting started. It takes a while to get set up but once it is done things flow easily.

Overall: This software has many great and helpful features.

Vendor Response

by Gamonoid on March 20, 2018

Hi David, Thank you for the wonderful review. We keep improving our documentation which will make it easier for users to get used to all available features of icehrm quickly

Almost perfect for my company

May 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Having reviewed and installed several HRM systems on the company server for evaluation and testing it was easy to see the Ice is one of the very best systems on the market today, my only issue is the missing module that is exclusive for the hosted version which should be available in the pro version.

I will for now use the software but if a similar version is found with the ability to save CV and post jobs I know where my company will be heading too, which will be a great shame.

Vendor Response

by Gamonoid on May 17, 2016

We have plans to start making icehrm enterprise (hosted) edition available as a self hosted solution. We will let you know if we decided to move in that direction.

Good HR management system with good responsive support.

Dec 16, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Full featured HR management system with good leave approval functionality. We use it mainly as a leave approval system for our company. Very happy with the functionality and the support we have received. Very happy that new versions are rolled out regularly with new features and improved functionality.

The HR product with best Leave Management System

Dec 15, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I've been looking for a way to manage our company employee leaves online and IceHrm was the best and most cost effective product I found. IceHrm leave management include all the features I needed to run my company leave management effectively