# IceHrm Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IceHrm Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/147873/IceHrm --- # IceHrm Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IceHrm ## What is IceHrm? IceHrm helps your company HR department to manage Vacations, Employee Information, Recruitment, Employee Documents, Attendance, Timesheets, Training, Expense, Performance reviews and more. Our support team can help you to implement your company leave policy with our highly customizable leave management tool. Get your candidates directly from the company job-portal into IceHrm. Our recruitment tool helps you schedule interviews and track the progress of potential candidates. ## What is IceHrm used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[PEO](https://www.capterra.com/peo-software/) Top alternative Featured Overall rating Based on 46 user reviews Reviews sentiment Positive 78% Neutral 15% Negative 7% Starting price $9 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IceHrm?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://icehrm.com&name=IceHrm) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IceHrm 4.0 (46) VS. [4.3 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price $9 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (46) Ease Of Use 4.3 (1,836) Value For Money 4.2 (41) Value For Money 4.2 (1,497) Customer Service 4.0 (44) Customer Service 4.1 (1,568) ## IceHrm alternatives [4.6 (3,343)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147873/IceHrm/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Management 2.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 360 Degree Feedback 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Access Controls/Permissions 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Approval Process Control 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Learning & Development 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Facilitate training materials that help employees grow and progress in their positions Recruitment Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization IceHrm 30 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Manages compensation such as salary, bonus, and benefits processes, aligning with policies Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Gateway through which employees can access the system Plan, pay and track business related expenses. Facilitate training materials that help employees grow and progress in their positions Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems Tools to find, assess, and hire suitable candidates for a job within an organization Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Track and manage sick leave time Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Track the amount of time spent on a job or task Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Get Advice We can help you find the software with the features you need. Features 4.1 (43) 4.1 Based on 43 reviews ## Pricing Value for money 4.2 (41) Free Trial Free Version IceHrm Cloud $9.00 Per User,Per Month Value for money 4.2 (41) 4.2 Based on 41 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (44) 4.0 Based on 44 reviews ## User reviews Overall rating 4.0 Based on 46 reviews Filter by rating 5(17) 4(19) 3(7) 2(0) 1(3) Mentioned topic Sorted by most recent FL Fabrice L. HR Media Production ### "Customer support is non-existent" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 23, 2026 Customer support is non-existent. This is unacceptable given the price. I have the pro version, self-hosted, and I have not received any response via email from the ICE team to simple requests (license renewal). If I had to do it again, I would probably vérify this point before .. Pros The leave module is easy to use, and the option to log in as a specific user is well thought out. The calendar is useful. Cons No customer support. Got a problem? Too bad for you. But there are bugs in the display and in some modules... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User General Manager Information Technology and Services ### "Customer service - NON EXISTANT" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 12, 2025 Don't be fooled by the option of one time purchase. Without customer service, it's hard to use the platform when error occurs ! Pros One time purchase, you can set up leave approvals through levels, it is easy set up, the set up is intuitive Cons Customer support - non existant! Cannot use "Punch in" and "Punch out" module. Overtime hours are invisible for indirect manager; which is a pity to properly follow overtime hours that should be visible by Direct manager, and indirect manager who deals with hr matters. Switched from [Lucca](https://www.capterra.com/p/224901/Lucca/) C'est cher comme outil, et le prix continue augmenter Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Selemba F. IT support Accounting ### "The best " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2019 Pros Great user friendly interfaces and direct user navigation system that is easy to navigate Cons its functionalities and features and the user capacity Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Nuzair M. HR Manager Apparel & Fashion ### "HR Department" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 June 4, 2019 This is my first time using Pros I want to manage all my employees avtivities Cons Open source software is better to use our organization Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VV Vysakh V. CEO Professional Training & Coaching ### "Its good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 13, 2018 Pros Its easy and has a lot of features. User interface is also good for easy navigation and finding out where is what. Cons Havent experienced anything bad so far. Maybe would need to add some more additional features which are worth for an organization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IR ISHARA R. Data Base Officer Civic & Social Organization ### "Great tool for managing team members and workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 12, 2018 I save a time getting a real time payroll, that reflect my country tax calculation method and process. Pros Payroll integration, that can be personalized at own needs. Easy way to add an employee and to attribute him a managing rol. Cons The dificulty to export a better excel file compiled. I can not see the leave request of some of my team members for approval Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Business Head ### "Awesome" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 12, 2018 Pros It's got almost all high level features of transactional modules in Human Resources. Fully customizable Cons Some more modules on the developmental side like learning and development modules, this could be a valuable addition to your next version. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Grey B. Ceo ### "Good software for the money " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 11, 2018 Pros Ease of use , very user friendly. I liked how easy it was to navigate between functions. Out of all the software I tried, if I ever decided to switch, I would use this. Cons No real cons that I can think of. The software was very well laid out, easy to use and had all the functionality you need. Maybe, offer a feee version for small to start up business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dymont Mangwengwe H. CEO ### "I am loving it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 11, 2018 Pros The software is user friendly and most of my clients are finding it easy to use and besides that it helps them have total control of their business without compromising reliability Cons Like all other software's you need to learn how to use it, not too much of a Hassle thought, you will need to focus on the goals not the challenge Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kalyan R. Co-founder and Director Computer Software ### "Overall good experience with ICEHRM but there are definitely moments when we felt there could be wow" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 11, 2018 1\. Quick and easy basic set-up 2. No need to maintain employee records on lose excel files anymore 3. Easy for employees to login and take care of their basic needs - Check Holidays, Leaves, Manage project times, allocations, etc. Pros 1\. Extremely low learning curve 2. No major set-up time 3. Easy to use 4. Some pretty strong and versatile features 5. Seems to have a good community support which we did not need to use thus far. 6. System is reliable and mostly up, never seen a downtime during our use. Cons Some features are not that easy to use eg. 1. Payroll, 2. Reports 3. Leave submission and approval, etc. 4. Settings up Admin hierarchy, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147873/IceHrm/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Paylocity vs IceHrm](https://www.capterra.com/compare/86714-147873/WebPay-vs-IceHrm)[BambooHR vs IceHrm](https://www.capterra.com/compare/110968-147873/BambooHR-vs-IceHrm) [Rippling vs IceHrm](https://www.capterra.com/compare/147873-172127/IceHrm-vs-Rippling)[Connecteam vs IceHrm](https://www.capterra.com/compare/147873-153140/IceHrm-vs-Connecteam)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)