Elation Health

ElationHealth


4.5 / 5
12 reviews

Who Uses This Software?

We are looking for primary care, independent practices that are in control of their own EMR decisions.


Average Ratings

12 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $349.00/month/user
  • Pricing Details
    $349/month/provider
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Elation Health
  • www.elationhealth.com
  • Founded 2010
  • United States

About ElationHealth

Elation is a leading cloud-based EHR and practice management platform designed for providers with a focus on longitudinal, patient-centered care. The unique Clinical First difference promotes efficient parallel workflows, supports the physician-patient relationship, and drives quality outcomes. Engage patients beyond the encounter with Elation Passport and easily collaborate with your care network using instant electronic referrals.


ElationHealth Features

  • Appointment Management
  • Charting
  • E-Prescribing
  • E/M Coding
  • Handwriting Recognition
  • HIPAA Compliant
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Patient Portal
  • Voice Recognition

ElationHealth Reviews Recently Reviewed!


Amazon of EMRs!

Oct 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has been a 8 months since I have started using this software. I used to have Soapware EMR for 18 years. Soapware had to shut down as the owner was getting to that age and older softwares are not easy to upgrade. I looked at 15 softwares before I picked Elation. I knew what I need as a busy primary care Internist. My staff and I are extremely happy that we ended up with Elationhealth. Everyone loves Amazon as the website is very robust and user friendly. I now can say that Elation is of that category. I am not getting paid to update my review. Some of the most popular EMRs are very cumbersome and so at the end of the day it is exhausting to finish the work. Elation is so easy that you can see your full load of patients and complete every note, even the most complicated patient's notes within 2 minutes. This includes visit note, all 10 rx local and mail, 3 referral with faxing all records to each, all orders for 5 different problems with ICD codes and all MIPs requirements. No software does all these. The best thing I see is that there are not any glitches. There are softwares that will do all these but at the end of the visit you will feel exhausted. This software works from one screen and with just one hour of use and not even much training you feel comfortable.

There are softwares that will make you work a ton for every new visit. I have saved all rx I use and all Orders I give so I can reuse them forever now for all future patients. Very fast now!

Cons: There is not much to dislike. I was little nervous about interface with billing software but it has worked great. I picked MD connection for billing and that is another robust software. As soon as patient leaves and I send the bill to MD connection- it reaches real-time. Most complete softwares have many glitches or may have one side powerful and other side weak. This combination is great and my billing staff loves billing software also.

Overall: I would pick this over any other software with multiple offices. There is a very common software that is very costly and very popular and also very aggressive but I did not like it. This software has a very cumbersome way to do things.

I want to elaborate Elation in more detail.

Great advantages:

One screen has all features.

Summary on l side- a must

Note on r side.

History in middle and all the tabs on the top.

Passport function works great for patient communication.

L top- has passport , Name, age etc.

Pharmacy selection is great- easy. All ready to pick.

ERx function is fast.

It shows you date of next visit.

All summary available to see at visit.

Best and unique feature: All MIPs needs are at the begining of each visit particular to the age and sex. You click and satisfy from the same screen. Clicking is one click only and very fast. There are softwares that will do this but will take you to many screens.

It is great for diagnostics that you work from same screen. More screens makes you forget when you are very busy.

Interface with hospital and Quest work great and they are free!

Even all hospital radiology reports are here as soon as they are signed off by radiologist. This interface was custom made for me at no cost.

I can tell you- Elation staff is super smart.

Customer service is not needed much as everything works great!

Reports look great. Bulk refills are a breeze.

Very pleasant and professional colors.

I am so happy!

Mar 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I recently had to change from Soapware to Elation EHR. Soapware has shut down. I did demonstrations for about 15 software companies like some of the old ones but very popular ones. The biggest mistake a doctor can make is to go for an older software, that is clunky and slow. Never pick a software that has remote desktop connection needs. Those will be old and slow . I am glad I picked Elation. This is a cloud based software and is a pleasure to use. My staff and I had hardly a day of learning curve. It is a very smart software and very user-friendly. There are many software companies but many of them are cumbersome and slow. Elation is great and we love it.

Customization is very easy and once you do it you can work at a super speed. The only way a doctor can survive is to work fast at computer and pay enough attention to the patient before that. There are no phone calls from pharmacies. In a short time I have made many rx and orders templates that are reusable for future common complaints.

Just from one screen you are able to mix, match and patch to finish a complex note in two minutes including all 10 rx, 5 diff orders, 3 referrals, send the bill and close a note.

My staff and I both are excited and very satisfied with the performance. You will not go wrong with this software. Interface with the billing software is working great. It is not always necessary to use a complete software if that software is old and clunky.

Overall: I am able to work faster without errors.

So far, there isn't anything better available, but that's not saying much

Sep 25, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: the search function is intelligent and well-implemented

free integrations with lab interfaces to allow lab data to be imported as data instead of as images of faxed pages.

Cons: The thing about it is that I am also a programmer. I work on web design, UI/UX, and frankly the UX sucks. But so does every other EMR.

For many reasons, these companies just don't give a shit about the physician user experience, and things that are mainstream in other areas of tech (like a11y, typographic rhythm/size/width/readability, text contrast, material design, etc.) are totally foreign in the medical space.

There is no mobile version on the web (they recently launched an app in the app store for iPhone, because apparently they think it's still 2011) - it's just the desktop site that requires you to pinch and zoom because no one there cared enough to write media queries in their css.

Capterra loader

Easy to migrate to, fits most needs for medical charting

Mar 09, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Easy setup/migration. Sales and support are very helpful. It fits most of our needs for medical charting.

Cons: Patient portal is not "family friendly" (parents with multiple children need to create and remember unique email addresses/logins for all). Minor updates are needed, like ability to add Handouts to visit note templates, attaching files to Passport message replies, etc - not major things, but requires our staff to repeatedly take extra steps/time to chart without these features.

Overall: Affordable and fits basic charting needs

Capterra loader

Powerful, intuitive, but not (yet) all-inclusive EHR. Not the best value. 2nd best EHR I've used.

Nov 14, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Scrolling "timeline" of notes and events

2. L-hand panel with patient summary

3. Logical charting format

4. Some nice "template-like" features

5. The next best thing to InLightEHR (but that EHR lost funding :()

6. Can view other documents while charting

7. Finds local/regional pharmacies/consultants with somewhat accurate demographics

8. Has almost every standard EHR feature

9. Fairly decent health maintenance module and nice (unobtrusive) reminders at beginning of each note

Cons: 1. It could be more intuitive

2. Too many font and window colors- looks cluttered

3. Very rudimentary patient engagement tool (new update coming but adds another.

4. No medication dispensing/inventory management built in

5. No membership management built in

6. Poor order tracking as of now (hopefully this will change). You can't find a list of all uncompleted orders.

7. Poor in-office procedure documenting

Overall: Ability to transfer in my prior EHR documentation with only minimal to moderate pain

Overall smooth transition and easy to use

Jan 17, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to connect with other physicians and see everything about a patient on one screen. Less clicking is faster work

Cons: It would be very helpful if some of the add on features they mentioned when I was choosing an EHR were actually being developed. I was told they were currently working on a camera app to take clinical photos...don't see it

Most intuitive EMR I've ever used

May 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our practice has been using Elation EMR for that past 5 years and has been very satisfied with it. Implementation was fast and easy with excellent support. I trained my staff with a 7 min screen capture video and they were up and running. Doctors went in without any advanced training. I suggested they see 2 patients per half day with Elation on their first day and the rest still with paper charts. Most of them came back and said, "It was so easy, I just saw all my patient in Elation." Support has been excellent throughout. As the company has grown, support has been a little less immediate and personal than it was in the early years but remains prompt and excellent. I think we've only had a couple of downtimes in the past 5 years and never lasting more than 10 minutes. It does lack some features found in more established systems. These include no health maintenance tracking or reminders and no ability to template recurrent tasks. Nevertheless, it is a powerful system and a joy to use. I highly recommend Elation EMR for a small to medium sized practice looking for an easy-to-learn, easy-to-use system.

Most intuitive, well-designed EMR I've ever used

May 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Go visit a practice using Elation (and compare to others using different EMR's). Ask users if they like their EMR. I haven't met a single Elation user who does not love their EMR, while it's RARE for me to find a user of any other EMR system who even remotely likes their EMR. Unfortunately, with our practice joining a larger organization, we were forced to change systems and are three weeks deep into the new system (which is the biggest one in the industry and although powerful, clearly not created by physicians or intuitive by any means).

Switching to Elation required absolutely no downtime (hard to believe), and there are so many aspects of the EMR that are incredibly well thought out (the search functionality, web-based, easy templates, chronological timeline, patient portal, etc, etc - may be present in other EMR's but definitely not as well designed for the end user). I have used three other EMR's (Misys, eClinicalWorks, Epic), and Elation is hands down the easiest to use.

Overall, we are delighted with using Elation.

May 08, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: Pros:

Documentation has never been easier.

The daily workflow of seeing patients and documenting notes is very streamlined with a minimum of clicking buttons or switching screens.

Features are intuitive and easy to learn.

New features are implemented with regularity and well advertised to users.

Everything runs in a browser, so other than Chrome, there's nothing to maintain locally.

Cons:

Our transition from our prior EMR (Allscripts) was a tad bumpy. We would have benefited from more education about the data that would be imported from our old charts to the new. Our misunderstanding about the process (which we are certainly partially responsible for) led to much potentially preventable work.

great system

May 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: pros: user friendly, low start up costs, browser based. system is extremely proficient and workflow is great. all information is at finger tips. appointment reminders are automatic.

I integrated Epic at another office and have used eclinical works, cerner, vitera intergy, etc and Elation is by far the most user AND provider friendly.

cons: concern regarding security due to browser based system, some provider issues- unable to refill rx for another provider unless I create another account. unable to get refills at this time for my account through sure scripts

Intuitive and easy to use.

May 07, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: I scaled back my patients on the first day, but quickly learned that was unnecessary. I'm delighted with all aspects of the program, as is my office staff. After using paper charts for over 30 years I was apprehensive about the change. I could't be happier.

Great Product!

Oct 06, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Comments: This is a great platform for physician/user connection and just knowing everything about a patient and perfect to keep in touch with them, and to connect to other physicians also seeing the same patients.