# Page 3 | Elation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Elation the right Electronic Medical Records solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147889/ElationHealth/reviews --- Elation 3.9 (79) [View alternatives](https://www.capterra.com/p/147889/ElationHealth/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Elation ## Showing most helpful reviews Showing 51-75 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW Mark W. Physician Medical Practice Used the software for: 2+ years ### "Glad we switched." May 7, 2022 5.0 Very happy that we made the switch. Pros E-prescribing and the activity dashboard are my most favorite features. They are very intuitive and do not take a lot of training to master. Cons Medication interactions are too restrictive in the e-prescribing even on the setting for only major interactions. Importing our old program into Elation was not to my satisfaction. I have to go to my old system and import the record into Elation manually for EACH patient. Review Source WM William M. MD Health, Wellness and Fitness Used the software for: 2+ years ### "This Ehr system has everything you need to run your practice and is kept up to date ." June 6, 2022 5.0 When Soapware stopped this EHR is better , more up to date , great support , easy to use and good value for your money Pros prescription of medications including scheduled medication , so easy to use and up to date all the time. Telemedicine which is a new feature and very easy to use and has great video . If there is issue with the software , it is quickly addressed . Cons I Cant think at this moment issue with this software. Reason for choosing Elation athenhealth was too expensive , I found it to be better for a large practice with many physician, Elation is great for solo person Review Source RV Ron V. founder, physician Health, Wellness and Fitness Used the software for: 1-2 years ### "DPC documentation" March 18, 2022 5.0 I have had an excellent experience using Elation Health EMR. The connection to patients via passport or video visits has been easy to create. The time spent looking at the screen with patients has decreased over time as finding information is certainly much easier and more organized. Pros This software is pretty intuitive and runs right out of the box. there is some customization that can be done that can be deployed very easily. Cons There should be a few options to create customizable macros that can assist with speeding documentation. Review Source KP Kristin P. Project Specialist Hospital & Health Care Used the software for: 6-12 months ### "Staff-Centered EHR" July 21, 2023 5.0 Pros Elation is staff-centered! Set-up, customization, and deployment is great. End users can quickly learn the system as it is easy and intuitive. Cons Being a newer EHR, there is always room to add new features. But the Elation team is great at listening to enhancement requests and getting them added quickly. Review Source LB Laura B. physician owner Medical Practice Used the software for: 6-12 months ### "Data Migration Team Is Terrible" December 8, 2020 3.0 Terrible customer service and no one takes responsibility. I addressed my concerns with leadership at Elation and this accomplished nothing. Pros I like the ability to set reminders and track follow up. Cons I have lost so much data from my previous EHR that I never would have switched. The data migration team told me on several occasions that data could not be used or mapped into the charts. I hired an independent analyst who had to explain to their team how to map the data for migration. The third component of our data migration included all of patient medication, allergies, and history. Elation's migration team insisted this could not be done. The independent analyst recognized that it would be a lot of work and take a time investment, which is why Elation's team did not migrate the data. Additionally, during the minimal data migration they did do, Elation's team managed to miss every single deadline by weeks to months. We were told countless times that something would be done by a certain day or that we would receive a status update by the end of the day. My staff made repeated calls with no response. Review Source ZZ Zain Z. Physician Medical Practice Used the software for: 2+ years ### "So far, there isn't anything better available, but that's not saying much" September 25, 2018 3.0 Pros the search function is intelligent and well-implemented free integrations with lab interfaces to allow lab data to be imported as data instead of as images of faxed pages. Cons The thing about it is that I am also a programmer. I work on web design, UI/UX, and frankly the UX sucks. But so does every other EMR. For many reasons, these companies just don't give a shit about the physician user experience, and things that are mainstream in other areas of tech (like a11y, typographic rhythm/size/width/readability, text contrast, material design, etc.) are totally foreign in the medical space. There is no mobile version on the web (they recently launched an app in the app store for iPhone, because apparently they think it's still 2011) - it's just the desktop site that requires you to pinch and zoom because no one there cared enough to write media queries in their css. Review Source MW Michael W. Physician Medical Practice Used the software for: 1-2 years ### "Good Option for Small Office" April 4, 2024 4.0 Pros Easy to use, easy to set-up. I have used for 2 years and happy with product Cons Sometimes slow and templates not designed as well as I would like. Forms to patients not great. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Review Source Daphne R. Owner, Technical Consultant Used the software for: 1-2 years ### "Easy to migrate to, fits most needs for medical charting" March 9, 2018 4.0 Affordable and fits basic charting needs Pros Easy setup/migration. Sales and support are very helpful. It fits most of our needs for medical charting. Cons Patient portal is not "family friendly" (parents with multiple children need to create and remember unique email addresses/logins for all). Minor updates are needed, like ability to add Handouts to visit note templates, attaching files to Passport message replies, etc - not major things, but requires our staff to repeatedly take extra steps/time to chart without these features. Review Source MEM M. Ellen M. Surgeon and medical director Hospital & Health Care Used the software for: 2+ years ### "They "get" us! " September 23, 2017 5.0 Pros Ease of setup and use, and great for the frugal MD. We have adapted it to our general surgery practice and have used it for 3 years. Our billing service logs on and "harvests" our charges each week. The chart check system makes followup easy. Adaptable templates. Easy compliance, with help from the company if you want it. We have seen several practices fold or have to sell to a local foundation after spending a million dollars on a system that is too big. Cons Can't delete obsolete tags. Can't put in a short introductory phrase, like phonetic pronunciation of a last name at top--has to go in tags and stays forever. We are a referral practice rather than a primary care practice, so I wish I could list the referring clinician closer to the top. I wish we could name our own report headers. But really, these are minor compared to the value for the money. Review Source IM Ilanit M. COO Health, Wellness and Fitness Used the software for: 1-2 years ### "Good entry-level product" March 8, 2022 3.0 We decided to discontinue with Elation Health for a variety of reasons: customer support wasn't great, there was no analytics or robust reporting, and it wouldn't have allowed us to scale our business in a way that we envision for our company. It is a good entry-level EHR software but is not robust enough for our needs. Pros This software was easy to implement and the features and functionality were relatively intuitive. Everyone on the team was able to figure out pretty quickly how to use it and we were able to deploy it quickly. Cons There is no data analytics so it is not possible to track trends. There is no billing functionality so it is not an all-in-one software. Reporting was not robust. Not many other products integrated with Elation Health which made it challenging to develop our processes. Review Source DA Dr A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Fair EMR for small practice; however good luck trying to get your data exported once you discontinue" July 13, 2021 2.0 I'm absolutely disgusted at how once discontinuing my service it is an IMPOSSIBLE TASK getting my data exported with absolutely no assistance from customer service. I have been trying to deal with this problem since early May and it is now July 13. Incredibly frustrating and I would not recommend this product to other physicians. Pros Installation fairly easy and had decent integration with Spruce and Hint software for direct pay practice Cons Clunky user interface, not physician-friendly, hard to send large volume orders without many keystrokes/order entries, cannot send multiple letters/documents simultaneously to others Review Source GW Gabriela W. MD Health, Wellness and Fitness Used the software for: 1-2 years ### "User friendly software " April 10, 2022 5.0 Excellent Pros Easy to use and train other people. Self explanatory Cons I dont need some of the features as DPC some problems in creating temples Reason for choosing Elation Schedule feature and the option to schedule for patients Review Source CR Chelsea R. MD, CEO Hospital & Health Care Used the software for: Less than 6 months ### "Awesome easy to use product!!" September 7, 2021 5.0 Awesome! Elation has already made my clinic days run smoother than they were when I was using a different system for the last 2.5 years. I am running my clinic solo for now - scheduling/billing/inputting patients/refilling meds, and Elation makes this doable. Pros Elation is wonderful. I even told my non computer savvy father that it was so easy he could learn how to use it. I could probably run my clinic without any support staff because Elation is so intuitive and easy to use. I am constantly surprised by the ease. Cons Haven't found anything yet! I will let you guys know when I do. Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reason for choosing Elation Seemed easy and intuitive. Had the services that I was looking for. Switched from [EMDECS](https://www.capterra.com/p/49328/EMDECS/)[Oracle Health Ambulatory Suite](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/) Started my own clinic Review Source RF Ryne F. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Elation is my go-to EMR" October 24, 2019 5.0 My overall experience with Elation is very positive. It is my favorite EMR yet. Pros Elation works great. In our multidisciplinary medical setting, elation allows us to easily collaborate on patient care across many different disciplines. Cons My least favorite aspect of elation is how the referral system is a bit clunky. Our company has adapted to this clunkiness, but the software could improve in this area. Review Source MA Mary A. Nurse Consultant Hospital & Health Care Used the software for: 1-2 years ### "Quality Consultant " June 7, 2022 5.0 System makes my job easy in locating anything I need to and love the search tab to locate what I'm looking for as it highlights in yellow. Elation system is organized and developed well. Pros It's very user friendly, and it navigates me to where I want to be quick. I do chart audit and data mine so this is crucial for me to do my job efficiently and quick. Cons I can't initiate a note when I need to communicate. Review Source DL Dorothy L. Doctor Medical Practice Used the software for: 6-12 months ### "Very happy with Elation" May 9, 2016 4.5 Pros Simple interface. Easy to use. Not cluttered. Charts appear clean. Cons Would like to customize views- particularly the order in a patient's chart of medications, past medical history, problem list, social history. We should be able to change the order as we prefer. We should also be able to customize the physical exam categories (such as Gen, eyes, resp, cvs). Some of these categories are incorrectly named (MSS, NS). Would like to be able to fax prescriptions for controlled substances that do not read "electronically signed by" at the bottom. Would like to be able to customize per physician the message (including phone number) that patients get sent for automatic appointment reminders. We have 3 physicians in the practice with 3 different phone numbers but we are only permitted to show 1 phone number in the automated reminder. We were told that Elation had much experience working with Quest labs but there were no lab codes that are pre-populated. This all needed to be entered manually. There is no way to delete tags or user-entered lab orders. We should be able to delete in case of errors. Review Source AF Anna F. APRN Health, Wellness and Fitness Used the software for: 6-12 months ### "Do not buy it" April 11, 2022 1.0 Very unpleasant overall experience! Pros overall creating office visit notes was easy Cons The only department which do a great job is marketing! They will promise you everything and theoretically sell you a great product! At least half of that is not true. Plus, To get an answer for any of your question/problems takes 1-2 weeks, even if you choose "emergency" option "cant take care of my patients". Review Source JS John S. Physician Medical Practice Used the software for: 6-12 months ### "Fantastic Product!" November 26, 2018 5.0 Pros We tried out two other EMRs before using Elation. Elation has been orders of magnitude better than the others. It's intuitive, easy to learn, the patient portal works well, and importantly our revenue jumped 30% after we started using it. I'm thrilled with all aspects of it and have been recommending it to every colleague who asks me which EMR to try. Fantastic product, great customer service. Can't recommend it highly enough! Cons The product has been great. As I said, I'm thrilled with what it does for us in terms of record keeping, scheduling, patient communication, and inter-office communication. There's nothing I've been disappointed with. Review Source SS Simran S. CEO Hospital & Health Care Used the software for: 6-12 months ### "Great user interface and features" October 29, 2019 5.0 Excellent system but I wish they had a better pricing tier for practices with multiple providers Pros I really liked the fact that it interfaces with all pharmacies and major labs. This helps tremendously while running a busy practice and saves a lot of money in employees scanning documents. Cons I feel that have a person directly answer their help desk is more effective than sending an email and waiting for a day or two to get a response. Review Source JS John S. Physician Higher Education Used the software for: Less than 6 months ### "Outstanding EMR!" November 27, 2018 5.0 Pros We tried two other EMRs before purchasing Elation and the difference between Elation and the other two is night and day. Elation is easy to use, intuitive, and helps us to be more productive. Our whole staff was using it easily within a day of purchasing it, and after one month of using it our revenue grew by 30%. They've been outstanding to work with during the onboarding process and have been extremely receptive and available when we have questions. I've recommended Elation to everyone I know who's looking for an EMR and I can't overstate how delighted I am with their product and their service. Cons There are no major issues with Elation at all. We've been more than delighted in the three months we've been using them. Review Source KH Kazi H. Medical Documentation Specialist Information Technology and Services Used the software for: Less than 6 months ### "Elation makes life easy" April 9, 2022 5.0 Good. Pros Super easy navigation with more customized mad organized but detailed oriented. Cons Physical Exam section should be improved. Patient demography is improving. Review Source CB Chris B. Physician Medical Practice Used the software for: 6-12 months ### "Small Private Practice" July 18, 2019 5.0 Wonderful overall experience with Elation Pros The ease of use. I can view almost everything I would ever need to see, all on one page. Easy and efficient to do notes, especially follow up visits. Cons It doesn’t interface with Labs (Labcorp, Sonora, etc) and no billing software available Review Source KK Kory K. Dermatologist Used the software for: 6-12 months ### "Overall smooth transition and easy to use" January 17, 2018 4.0 Pros Easy to connect with other physicians and see everything about a patient on one screen. Less clicking is faster work Cons It would be very helpful if some of the add on features they mentioned when I was choosing an EHR were actually being developed. I was told they were currently working on a camera app to take clinical photos...don't see it Review Source GY Grace Y. MD Used the software for: ### "Most intuitive, well-designed EMR I've ever used" May 5, 2016 5.0 Go visit a practice using Elation (and compare to others using different EMR's). Ask users if they like their EMR. I haven't met a single Elation user who does not love their EMR, while it's RARE for me to find a user of any other EMR system who even remotely likes their EMR. Unfortunately, with our practice joining a larger organization, we were forced to change systems and are three weeks deep into the new system (which is the biggest one in the industry and although powerful, clearly not created by physicians or intuitive by any means). Switching to Elation required absolutely no downtime (hard to believe), and there are so many aspects of the EMR that are incredibly well thought out (the search functionality, web-based, easy templates, chronological timeline, patient portal, etc, etc - may be present in other EMR's but definitely not as well designed for the end user). I have used three other EMR's (Misys, eClinicalWorks, Epic), and Elation is hands down the easiest to use. Review Source cD carina D. homemaker Consumer Services Used the software for: 1-2 years ### "Excellent feature for medical communication" January 30, 2021 5.0 Overall very positive experience. Appreciate having access to communication with my medical provider in a safe and secure way. Pros Excellent program for safe and secure medical communication between patient and doctor. Easy to use and faster responses available on both ends. Cons No cons to report, overall very positive experience as a patient-user. Has increased my ability to communicate with my medical professional and get fast responses to my questions. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.