# DGL Practice Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DGL Practice Manager Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more. Source: https://www.capterra.com/p/147891/DGL-Practice-Manager --- # DGL Practice Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DGL Practice Manager ## What is DGL Practice Manager? DGL Practice Manager is the UKs leading virtual practice management system trusted by thousands of healthcare professionals. It simplifies processes so you can manage the practice/clinic from one location including appointments, clinical procedures, accounting, correspondence, reporting, and more while enabling you to run a paperless business and saving time. We also provide users with data back-ups, cloud storage, automatic updates and Microsoft Word and Outlook licenses, ## What is DGL Practice Manager used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DGL Practice Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clanwilliam.com&name=DGL Practice Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DGL Practice Manager 2.1 (9) VS. [4.6 (112)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting Price Contact vendor Starting Price $350 Per User, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.3 (9) Ease Of Use 4.5 (112) Value For Money 1.6 (7) Value For Money 4.4 (89) Customer Service 2.3 (8) Customer Service 4.3 (108) ## DGL Practice Manager alternatives [4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147891/DGL-Practice-Manager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Medical Billing 2.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Records Management 2.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Insurance Eligibility Verification 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Checking eligibility of patients for different insurance claims Physician Scheduling 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage physician availability and schedules Document Management Store, manage, and track all electronic documents in a centralized location EMR/EHR Create and securely store digital patient records DGL Practice Manager 11 features Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically Create and securely store digital patient records Checking eligibility of patients for different insurance claims Manage billing and payments for a healthcare provider Manage and support multiple locations Supports practices with multiple healthcare professionals Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Get Advice We can help you find the software with the features you need. Features 2.2 (9) 2.2 Based on 9 reviews ## Pricing Value for money 1.6 (7) ### Starting price Contact vendor for pricing Free trial available Value for money 1.6 (7) 1.6 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.3 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.3 (8) 2.3 Based on 8 reviews ## User reviews Overall rating 2.1 Based on 9 reviews Filter by rating 5(0) 4(2) 3(1) 2(2) 1(4) Mentioned topic Sorted by most recent JH Joseph H. partner Medical Practice ### "Treat DGL like the plague-AVOID" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 28, 2024 Horrific. Support non existent Ask for some tweaking to software for supporting our work-UNABLE to Fault messages never corrected ever Pros reasonable price syncs well to lab for incoming results Cons No update to software over 8 years! Poor support-often wait on phone for a LONG time Some tech support are really clueless. Some new consent software installed around Covid-still not operational Switched from [PPS-IT](https://www.capterra.com/p/188578/PPS-IT/) not efficient and expensive.I do not want to have to say more Reasons for choosing DGL Practice Manager I do not want to comment on this as it is irrelevant Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Benjamin G. Private Practice Administrator Medical Practice ### "Very Comprehensive, But Outdated and Clunky" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 2, 2024 Positive as it allows one to do all they need, with more advanced features such as automatic shortfalls and multiple-payments. However, it's outdated design and overall clunkiness makes it more of a chore to use over more modern systems. Pros It has everything we need as medical billing company: comprehensive reports, solid invoicing tools, EDI functions and patient look-up. Each feature itself is easy to use and consistent. Cons Design and layout is outdated. While it has all the tools, they are often tedious to get through and not placed in intuitive areas. Things such as amending invoices are tedious to do as it requires multiple steps and memorising data just to access the invoice to edit it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AQ Asjid Q. Consultant in Diabetes and Endocrinology Medical Practice ### "Overcharged for a poor product that is forever malfunctioning in new and surprising ways" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 October 14, 2023 Pros I can access DGL (when working) in different places. It generates letters in your designed letter head. Cons Unreliability. More times than not, it malfunctions. Sometimes won't open. Sometimes it can't open word. Sometimes it opens, but cannot access patient database, etc. Every so often a new problem other than the usual ones appears. DGL charge for every invoice you submit to an insurer. I understand that they charge an extortionate amount of money for your data, if you want to leave. Forcing people to stay. I would encourage all medical practitioners to stay away from this product. The support staff are exceptionally helpful and polite. But when the ethos of the company is so poor, contact with the support staff does little to alleviate the disappointment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Cristina B. Consultant Medical Practice ### "Disorganised customer support" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 August 8, 2023 Not great. I am looking for a more up to date practice manager with efficient customer support. Pros technical guys are competent and efficient Cons I have waited on the line twice for over 15 minutes to speak to a technical advisor. Both times I was eventually connected to an automated service that offered me the option to stay on the line for support and when I selected this, the line went dead. If there was no one available or it was too late in the day, I would have expected to have a message explaining this clearly. It looks disorganised. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Ge S. consultant Medical Practice ### "Avoid" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 13, 2023 Pros none. no redeeming features. avoid this company and this software. Cons terrible IT support and v poor customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OH Oliver H. consultant Medical Practice ### "Avoid this outdated software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 15, 2020 never really liked the software or the attitude of the company Pros of course they were efficient and helpful at initial set up....... Cons slow difficult and slow to access remotely doesnt work well on ios systems clunky and difficult to adapt templates frequent freezes and outages company came up with a rip off solution for encrypting letters which basically involved using egress and charging double the rate of publicly available egress subscription integrates badly with email and runs like a computer within a computer there is a hidden cost of approx £300 per fob per 3 years for the cloud security swab when you want to extract data from it, there is a difficulty with removing scanned documents which seems to be very difficult to fix Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OM Onsy M. Consultant Gynaecologist Hospital & Health Care ### "Good software BUT less than honest company in financial dealings. Beware!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 March 20, 2019 I recommend the software but beware of the company's financial integrity when it comes to dealing with its clients Pros The software is more than good. I have been using it for over 20 years Cons The owner company, since the ownership changed hands, has had nothing on their minds but collecting money from users. They have been withdrawing money out of my bank account without my permission for months. They refuse to stop or refund. This behaviour is nothing less than dishonest Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Renatta G. Intern Law Practice ### "File management software" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 September 18, 2018 Pros This software allowed my colleagues and me to save and exchange files for matters we were working on. Cons The naming of files was not easily sorted, so documents could be hard to find. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jon S. consultant cardiologist Health, Wellness and Fitness ### "poor outdated software in dire need of an upgrade" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 December 19, 2017 Pros has basic functionality including healthcode billing, to do list, patient summary and letter template generation with full accounting package. Cons Very outdated UI - controls all in different places on different screens No mobile option Cumersome log in process Poor patient summary No voice recognition integration Very expensive for an outdated solution Poor customer support No interest in improving user experience as large user base 'who have used it for a long time and are happy with it' - resting on their laurels in my book. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147891/DGL-Practice-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)