# EPAY HCM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EPAY HCM Software - reviews, pricing plans, popular comparisons to other Payroll products and more.

Source: https://www.capterra.com/p/147892/EPAY-HCM

---

# 

 EPAY HCM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

EPAY HCM

## What is EPAY HCM?

With EPAY's comprehensive payroll processing and tax filing software, you don't have to worry about things like inaccurate payroll data, the ever-changing landscape of tax rules, or garnishment and levy compliance. Our system handles it all for you. Our customers also enjoy free 24/7 support! Our solutions are FedRAMP certified and are specifically designed for companies with 100-10,000 employees and those with a significant number of hourly workers.

## What is EPAY HCM used for?

[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Onboarding](https://www.capterra.com/onboarding-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for EPAY HCM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.epaysystems.com&name=EPAY HCM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EPAY HCM

4.4 (10)

VS.

[4.9 (4,267)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

$0.01

per user, per month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (10)

Ease Of Use

4.8 (4,267)

Value For Money

3.9 (7)

Value For Money

4.7 (3,918)

Customer Service

4.2 (9)

Customer Service

4.7 (4,020)

## EPAY HCM alternatives

Highest Rated

[4.9 (4,655)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,827)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,934)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (4,193)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/147892/EPAY-HCM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Database

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

360 Degree Feedback

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Applicant Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Compensation Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Direct Deposit

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Digitally deposit correct payroll amounts into individual employee's bank accounts

Employee Onboarding

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

EPAY HCM 46 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Track 401(k) participant contributions and employer match

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage the process of evaluating documents or requests submitted for approval

Track the attendance of specific individuals or groups

Researching and validating a person's criminal, educational, job or financial records

Record employee's benefit plans and selections throughout career progression

Print paychecks issued to confirm payment of wages or salary

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Configure existing workflows to meet your organization's needs

Pre-designed layouts that can be customized to match preferences and requirements

Digitally deposit correct payroll amounts into individual employee's bank accounts

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Centralized storage for employee data, records, and performance metrics

Gateway through which employees can access the system

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Automates core HR functions such as talent management, employee evaluation and learning management

Plan, organize and set up the date, time and location of a candidate's individualized interview

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Pay employees in multiple countries using correct currencies and correct tax deduction amounts

Pay employees in multiple states with correct tax deduction amounts in each

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Organize and manage the accomplishments and development of employees or performance of applications or systems

Active reporting of data and metrics

Tools to find, assess, and hire suitable candidates for a job within an organization

View and track pertinent metrics to find patterns and gain insights from data

Automatically calculate score after the assessment

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more

Gauge satisfaction and receive information for improvement and success

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Measure and track time including hours worked and paid time off (PTO)

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

Automatically create and distribute W-2/1099 tax forms to employees.

Automatically subtract garnishments from wages

Get Advice

We can help you find the software with the features you need.

Features

4.5 (10)

4.5

Based on 10 reviews

## Pricing

Value for money

3.9 (7)

Free Trial

Basic

$0.01

Value for money

3.9 (7)

3.9

Based on 7 reviews

## Integrations

[

Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (9)

4.2

Based on 9 reviews

## User reviews

Overall rating

4.4

Based on 10 reviews

Filter by rating

5(8)

4(0)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

PM

Philip M.

Branch Manager

Facilities Services

### "Overly complicated program that is a pain to work with"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

November 10, 2025

I did not like this product at all and had a difficult time using this program. Everything is overly complicated and challenging for employees to utilize. I also had to wait forever for the authenticator to activate since I would get the email after the timer expired.

Pros

The only good thing about this service was that it tried hard to integrate everything you need into one platform. You can contain all your services on this one platform.

Cons

The UI of this platform was awful and all of their support team is overseas. Everything was complicated and having employees fill out tax information was very challenging.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reasons for choosing EPAY HCM

This was supposed to be a one-stop shop for all HR related products.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Corey H.

Multimedia Consultant

Government Administration

### "Payroll system includes approvals at all levels"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 5, 2022

Pros

Cloud based and easy access for all approval levels

Cons

More customization to more accurately describe custom work schedules. Ability to sync with our system to accurately track amount of leave hours available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kimberly B.

Payroll

Facilities Services

### "Epay"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 3, 2022

Pros

Unfortunately I honestly don't have anything good to say.

Cons

Not user friendly. Do not having to switch between so many screens to find all information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Tanner M.

Marketing Recruitment Manager

Facilities Services

### "Great find!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2021

For the price we had to go with EPAY HCM because of what we can accomplish with it's ease of use.

Pros

This was a great find for our company as we were searching for a system that would fit our needs for our HR department.

Cons

So far our team has enjoyed using EPAY's HCM and haven't had any problems that have been reported which is great so no cons from us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

jamie p.

Store manager

Retail

### "Epay system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 1, 2021

Pros

Epay is used across the business to deliver payslips to all colleagues every 4 weeks. Very easy to use and read

Cons

Sometimes it can operate slowly when a lot of people are using it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kayla W.

Housekeeper

Consumer Services

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 21, 2019

Its beneficial to me, because anytime i wanna see my checks, change anything all i gotta do is log in from my android and do it. The customer service is top notch too, i had any issue and it was resolved within a days time..

Pros

I love how easy it is to navigate. Also how easy it was for me to change my direct deposit from my smart phone. Very simple use. When i needed to change my tax claims, it took less than a minute. Easy, simple & quick resolve.

Cons

The only thing i didnt like was not being able to see which account old checks were deposted into. I am sure there is a wayz but I couldn't find it. Other than that, i think its a very good product/software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Jennifer T.

Customer service/sales

Retail

### "We use this to punch into and out of work."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 26, 2018

Makes it a breeze to punch in and out.

Pros

It is so simple. Log in, click, log out. Then you go do your shift. When you're done, you log in, click, log out and its that simple. You can also log in and out for lunch, check your punches. Very simple and easy to use.

Cons

There is nothing I don't like about this software. It is just so simple, there is nothing to it, and it always works.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Anita L.

Application Analyst

### "Very resourceful. Easy to use, navigate and report on"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2017

Overall package is good and very useful to meet the needs of the company

Pros

I like the entire software - each different module components are independently separated ..example timecards module is differentiated from timesheet module.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LZ

Lucy Z.

Business Analyst

Computer Software

### "Very great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 14, 2017

Pros

Flexibility, customer attention, easily matched to our company's system requirements and specifications

Cons

Nothing so far! The support and features matched what we anticipated and the company further supported us afterward

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Sharon R.

### "Great on-line payroll service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 3, 2016

This on-line payroll service is very easy to use to input payroll data and keep track of employee vacation/time off. It is a lot cheaper than our prior payroll service provider. Each employee also has separate access to view their personal payroll information, change withholdings, print paystubs and w-2's. Friendly and helpful customer service. Would highly recommend.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/147892/EPAY-HCM/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)