--- title: "Maropost Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Maropost Software - reviews, pricing plans, popular comparisons to other Email Tracking products and more." source_url: "https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/" page_type: "product" language: "en" --- # Maropost Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Maropost ## What is Maropost? The first step in a successful email campaign is making into the inbox! If you¿re suffering from poor deliverability rates or a bad sender reputation, Maropost can help! Our platform provides deliverability excellence through personalized features such as Send Time Optimization, Dynamic Content Support, and Advanced Segmentation. Unlock customer insights with our web tracking, advanced reporting and customer engagement analytics to provide you with a full 360-view of your business. ## What is Maropost used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Email Tracking](https://www.capterra.com/email-tracking-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $251 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Maropost?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.maropost.com&name=Maropost) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Maropost 3.9 (15) VS. [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting Price $251 Usage Based, Per Month Starting Price $29 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (14) Ease Of Use 4.8 (268) Value For Money 3.9 (11) Value For Money 4.7 (249) Customer Service 4.2 (13) Customer Service 4.9 (255) ## Maropost alternatives [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (506)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (2,940)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/alternatives/) ## FAQs about Maropost Overview ### Which roles and teams benefit most from Maropost? Maropost is most used by marketing teams, digital strategists, and communications leaders who manage email campaigns, audience segmentation, and customer engagement. Operations, project, and client care teams benefit from workflow coordination and campaign execution, while executives and developers use it to oversee performance, support integrations, and align marketing activity with business goals. Answer based on 13 reviews Overview ### What company size and specific industries is Maropost built for? Maropost is designed for D2C brands and retailers of all sizes, from smaller companies to larger enterprises. It is built for organizations in direct-to-consumer commerce and retail that need cross-channel customer engagement and integration with ecommerce and payment platforms such as Shopify, WooCommerce, and Stripe. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Maropost? Maropost offers marketing automation, email marketing, SMS marketing, and multi-channel communication for campaigns across email, text, push notifications, and live chat. It also includes audience segmentation, personalization, workflow automation, A/B testing, campaign analytics, CRM, contact management, and real-time reporting. Pricing ### How much does it cost and what fees or limitations are included? Maropost starts at $251 per month for the Essential plan, which covers 250,000 contacts, 5 journeys, 5 users, unlimited lists, and 50 custom contact fields. Professional costs $764 per month for 1M contacts and 20 journeys. Enterprise includes unlimited usage and costs $18,349 per year on annual billing. Integrations ### Which third-party tools and platforms does Maropost integrate with? Maropost integrates with over 20 third-party tools and platforms, including Zapier, Salesforce Sales Cloud, SAP Customer Experience, Oracle CRM On Demand, Segment, Google Analytics 360, Adobe Commerce, and BigCommerce. It also connects with AfterShip, ShipStation, Eventbrite, GoTo Meeting, Meta for Business, and Olark. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Maropost offer? Maropost provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning content for teams reviewing features and setup steps. Getting Started and Support ### What customer support options does Maropost offer? Maropost provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels define the support options customers can use. ## Features AI summary Based on 1,881 Email Tracking reviews Capterra reviewers point to these as the top priorities when evaluating email tracking software: - **Engagement Tracking** (**59%** of reviewers rated this feature as critical) - **Contact Management** (**55%**) - **Email Distribution** (**59%**) Maropost supports all three of the features buyers rate most highly: **Engagement Tracking**, **Contact Management**, and **Email Distribution**. Together, these capabilities help businesses monitor recipient activity, keep contact records organized, and send emails at scale, allowing teams to improve targeting, manage outreach more effectively, and track campaign performance with greater clarity. Contact Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Marketing 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Email Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Reporting/Analytics 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Third-Party Integrations 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Alerts/Notifications 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Maropost 151 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Responses: Automatic reply functionality for incoming messages - Autoresponders: Create and automatically send premade copy in response to customer messages - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Campaign Tracking: Track the performance of marketing campaigns across multiple channels. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Cohort Analysis: Analytics that breaks the data in a data set into related groups/categories. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Geotargeting: Geographic location of visitors determines behavior of the software - HTML Editor: Add, edit, and manipulate HTML code directly - Image Library: Store and manage images - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Keyword Tracking: Track and monitor a specific set of keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Marketplace Integration: Integration with third-party marketplace software - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - Newsletter Management: Create and update newsletter content to increase engagement - Notification Scheduling: Schedule when notifications are sent - On-Demand Communications: Generate personalized communications upon request to meet customer needs - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Predictive Analytics: Predict future data based on historical data sets - Preview Functionality: Preview materials before finalizing projects - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Push Notifications: Trigger clickable pop-up messages - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shared Inboxes: An email inbox that can be accessed and managed by multiple individuals - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - Signature Management: Add and maintain centralized email signature(s) across an organization - Simple Mail Transfer Protocol (SMTP): Internet standard communication protocol to transmit electronic mails - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Spam Blocker: Filters used to determine different types of malware threats - Subscriber Management: Add or remove subscribers from mailing lists - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tag Management: Generate or append custom campaign parameters to URLs - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Support: Supports various video file formats - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Analytics: Track and analyze information regarding website visitors - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.1 (14) 4.1 Based on 14 reviews ## Pricing Value for money 3.9 (11) [View pricing plan details](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/pricing/) Essential $251.00 Usage Based,Per Month It includes: - A/B Campaigns - SMS Campaigns - Dynamic Content - Scripting - Transactional Emails - Send-Time Optimization - Conversion-Time Optimization - Email Campaigns - One-Click Integrations - 24/7 Chat Support - Custom Contact Fields - User Journeys - Unlimited Lists - 5 Users - 250K contacts Professional $764.00 Usage Based,Per Month It includes: - Email Campaigns - A/B Campaigns - Transactional Emails - SMS Campaigns - Dynamic Content - Scripting - Content Recommendations - Send-Time Optimization - Conversion-Time Optimization - User Journeys - Custom Contact Fields - Unlimited Users - Unlimited Lists - Unlimited Contacts - 24/7 Chat Support - Concurrent API Calls - One-Click Integrations - Mobile Keywords - In-app Push Notifications - 5GB Relational Table Data Storage - Dedicated CX Manager - Dedicated Deliverability Manager - Training & Onboarding Enterprise $1,529 Usage Based,Per Month It includes: - Transactional Emails - Email Campaigns - SMS Campaigns - Unlimited Users - Unlimited Contacts - Unlimited Lists - 24/7 Chat Support - Dynamic Content - Scripting - A/B Campaigns - Send-Time Optimization - Conversion-Time Optimization - One-Click Integrations - User Journeys - Content Recommendations - Concurrent API Calls - Custom Contact Fields - Dedicated Deliverability Manager - In-app Push Notifications - Dedicated CX Manager - Mobile Keywords - Training & Onboarding - 5GB Relational Table Data Storage Value for money 3.9 (11) 3.9 Based on 11 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (13) 4.2 Based on 13 reviews ## User reviews Overall rating 3.9 Based on 15 reviews Filter by rating 5(5) 4(6) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent CB Cynthia B. Client Care Representative Professional Training & Coaching ### "If this is your first Campaign Manager, is fine." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 January 4, 2025 Is not bad, but is also not good. There's a lot to tweak and transform for it to be excellent Pros Email campaign organization is easy to deploy and manage Cons Unsubscribing issues for clients are a nightmare to repair and address. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Alexander F. Operational Staff Retail ### "Best eCommerce Management Tools in Australia" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 29, 2022 Pros Maropost have many functionality that are useful and can integrate with most of big marketplaces. Cons Inventory management and shipment option is a little bit complicated. Alternatives considered [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) [Shopify](https://www.capterra.com/p/83891/Shopify/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Arjun S. Education Admin Education Management ### "Great Ecommerce & Marketing Cloud Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 26, 2022 Email campaign management is a great product and I am really happy with the results. Pros I am using Maropost email marketing features for my organization. I must say we have got good results from their products. Cons The price is a major factor. I would recommend them to re-align the pricing as per the competition and the services provided by them Switched from [Zoho Marketing Automation](https://www.capterra.com/p/233707/Zoho-Marketing-Automation/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Grant H. Principal, Digital Marketing Consultant Marketing and Advertising ### "Bad Software, Rude \[SENSITIVE CONTENT\]" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 28, 2022 Unfortunately, while Maropost may seem like a great choice at first glance, it severely lacks features and functionality. Not only is the software notoriously unresponsive and buggy, but the company's \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\], is rude and unprofessional. In fact, we recently reached out to Maropost for help with one of our client projects, only to be met with several insulting responses from \[SENSITIVE CONTENT\] himself. If you're looking for a powerful marketing solution that actually works, we highly recommend choosing a different platform. Maropost may seem like a tempting choice at first, but its subpar performance and rude \[SENSITIVE CONTENT\] make it one to avoid at all costs. There are plenty of better options out there than Maropost. Needless to say, we would not recommend Maropost to anyone. Pros Unfortunately we were unable to find any unique value or differentiating factors while using Maropost Cons The software is unresponsive and buggy, the integrations are limited and don't seem to work correctly, the list-based system is suboptimal and the reporting functionalities fail to meet even basic client reporting requirements. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reasons for choosing Maropost Client decision Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FX Fei X. Director, Project Management Broadcast Media ### "Maropost " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 September 20, 2021 Overall, Maropost works well for email marketing, we use it for automated emails, recurring newsletters and ad hoc marketing campaigns. The tool is pretty good for allowing users of all levels of tech know-how to create content and send out campaigns. Customer support is excellent and always available via online chat. Pros Excellent support - I can always get help via live chat, email, or through our account team. Everyone is very professional and knowledgeable. Cons Our company operates a network of stations which are all set up under a single account for ease of management but this introduces issues with access and slowness. We have thousands of lists and campaigns, which makes searching very difficult and the system very slow to load. It would be really nice if they carry the brand filter option or folder option to all their select fields. Sometimes I have to walk away from the page and come back to it because it loads so slowly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Aaron W. Communications Director Sports ### "Highly reccomend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2021 The Maropost team has been great with ongoing education and management of new features. Pros The software is user friendly and simplified compared to other products. Their integration with our membership database had made our operations seamless, and even improved our best practices when it comes to email sending. Cons We have not experienced any cons. When we have a new idea or question about best practices, their support team always has a fantastic solution or answer. Reasons for choosing Maropost Maropost's features, combined with unlimited support, was the reason. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Ad Operations Manager Internet ### "Perfect tool for customer engagement " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 21, 2021 Pros Powerful email marketing platform with complete digital marketing feature list. Very professional and responsive customer service team. Cons The price is high compared to similar products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Luke D. CEO Retail ### "Game changer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2020 From the very first demo, we knew this was exactly what we needed to take our company to the next level. For a while we were using one of the competitors, and I wish we switched sooner because it literally changed the way we market our product. Pros \- the platform - client support services - the marketing features Cons \- cost was a bit high compared to what we used in the past, but the return is there Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Maropost Sold on the demo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rebecca B. Digital Sales Strategist Marketing and Advertising ### "Poor User Experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 July 20, 2019 Pros I use Maropost to send sponsored emails to various lists and I like that you can customize the emails with so many options. Cons Maropost is not very straight forward. I'm still new to the software but I feel like I need someone to hold my hand through the process and the next steps don't seem logical. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kyle R. Digital Strategy Manager Marketing and Advertising ### "Good Email Marketing Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 29, 2019 Pros Works as-intended and delivers all of our client emails in a timely manner. Cons We sometimes have deliverability issues, but it's hard to peg down what the cause of this is, so can't say for sure it's the platform's fault. Sometimes support can take a while to get back with answers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.