# Maropost Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Maropost the right Email Tracking solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/reviews --- Maropost 3.9 (15) [View alternatives](https://www.capterra.com/p/147905/Maropost-Marketing-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Maropost Ease of use 3.9 Customer Service 4.2 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Ad Operations Manager Internet Used the software for: Less than 6 months ### "Perfect tool for customer engagement " March 21, 2021 4.0 Pros Powerful email marketing platform with complete digital marketing feature list. Very professional and responsive customer service team. Cons The price is high compared to similar products. Review Source FX Fei X. Director, Project Management Broadcast Media Used the software for: 2+ years ### "Maropost " September 20, 2021 4.0 Overall, Maropost works well for email marketing, we use it for automated emails, recurring newsletters and ad hoc marketing campaigns. The tool is pretty good for allowing users of all levels of tech know-how to create content and send out campaigns. Customer support is excellent and always available via online chat. Pros Excellent support - I can always get help via live chat, email, or through our account team. Everyone is very professional and knowledgeable. Cons Our company operates a network of stations which are all set up under a single account for ease of management but this introduces issues with access and slowness. We have thousands of lists and campaigns, which makes searching very difficult and the system very slow to load. It would be really nice if they carry the brand filter option or folder option to all their select fields. Sometimes I have to walk away from the page and come back to it because it loads so slowly. Review Source CB Cynthia B. Client Care Representative Professional Training & Coaching Used the software for: 1-2 years ### "If this is your first Campaign Manager, is fine." January 4, 2025 3.0 Is not bad, but is also not good. There's a lot to tweak and transform for it to be excellent Pros Email campaign organization is easy to deploy and manage Cons Unsubscribing issues for clients are a nightmare to repair and address. Review Source AW Aaron W. Communications Director Sports Used the software for: 6-12 months ### "Highly reccomend" September 7, 2021 5.0 The Maropost team has been great with ongoing education and management of new features. Pros The software is user friendly and simplified compared to other products. Their integration with our membership database had made our operations seamless, and even improved our best practices when it comes to email sending. Cons We have not experienced any cons. When we have a new idea or question about best practices, their support team always has a fantastic solution or answer. Reason for choosing Maropost Maropost's features, combined with unlimited support, was the reason. Review Source AF Alexander F. Operational Staff Retail Used the software for: 1-2 years ### "Best eCommerce Management Tools in Australia" September 29, 2022 4.0 Pros Maropost have many functionality that are useful and can integrate with most of big marketplaces. Cons Inventory management and shipment option is a little bit complicated. Alternatives considered [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Review Source RB Rebecca B. Digital Sales Strategist Marketing and Advertising Used the software for: Less than 6 months ### "Poor User Experience" July 20, 2019 3.0 Pros I use Maropost to send sponsored emails to various lists and I like that you can customize the emails with so many options. Cons Maropost is not very straight forward. I'm still new to the software but I feel like I need someone to hold my hand through the process and the next steps don't seem logical. Review Source Grant H. Principal, Digital Marketing Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Bad Software, Rude \[SENSITIVE CONTENT\]" April 28, 2022 1.0 Unfortunately, while Maropost may seem like a great choice at first glance, it severely lacks features and functionality. Not only is the software notoriously unresponsive and buggy, but the company's \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\], is rude and unprofessional. In fact, we recently reached out to Maropost for help with one of our client projects, only to be met with several insulting responses from \[SENSITIVE CONTENT\] himself. If you're looking for a powerful marketing solution that actually works, we highly recommend choosing a different platform. Maropost may seem like a tempting choice at first, but its subpar performance and rude \[SENSITIVE CONTENT\] make it one to avoid at all costs. There are plenty of better options out there than Maropost. Needless to say, we would not recommend Maropost to anyone. Pros Unfortunately we were unable to find any unique value or differentiating factors while using Maropost Cons The software is unresponsive and buggy, the integrations are limited and don't seem to work correctly, the list-based system is suboptimal and the reporting functionalities fail to meet even basic client reporting requirements. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reason for choosing Maropost Client decision Review Source Tareq A. Developer Used the software for: 2+ years ### "One of the best email marketing tool" June 12, 2018 5.0 Pros \* It supports workflows, list, forms, segments everything. \* Has good API supports. Triggering workflows using API is really easy \* Has a great workflow builder \* has a great form builder Cons \* It's hard to add a single contact to a list manually. \* Their statistics tool should be i improved Review Source LD Luke D. CEO Retail Used the software for: 6-12 months ### "Game changer " July 9, 2020 5.0 From the very first demo, we knew this was exactly what we needed to take our company to the next level. For a while we were using one of the competitors, and I wish we switched sooner because it literally changed the way we market our product. Pros \- the platform - client support services - the marketing features Cons \- cost was a bit high compared to what we used in the past, but the return is there Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Maropost Sold on the demo Review Source VR Verified Reviewer Copy Editor / Content Editor Used the software for: Less than 6 months ### "Great customer service, makes creating custom campaigns easy, difficult to connect to CMS" March 7, 2018 3.0 Easy to use but basic and integrations are lacking Pros Easy to create content and campaigns, and straightforward scheduling and A/B tests. Visual editing is easy but not complex or advanced. This is better if you know HTML. Cons Maropost does not easily connect to our CMS, so we have to segment the morning of the emails. Also the visual editor is very basic, and doesn't allow for modules or additional blocks of content. Review Source AS Arjun S. Education Admin Education Management Used the software for: I used a free trial ### "Great Ecommerce & Marketing Cloud Service" September 26, 2022 4.0 Email campaign management is a great product and I am really happy with the results. Pros I am using Maropost email marketing features for my organization. I must say we have got good results from their products. Cons The price is a major factor. I would recommend them to re-align the pricing as per the competition and the services provided by them Review Source KR Kyle R. Digital Strategy Manager Marketing and Advertising Used the software for: 1-2 years ### "Good Email Marketing Platform" March 29, 2019 4.0 Pros Works as-intended and delivers all of our client emails in a timely manner. Cons We sometimes have deliverability issues, but it's hard to peg down what the cause of this is, so can't say for sure it's the platform's fault. Sometimes support can take a while to get back with answers. Review Source Eric L. Used the software for: 2+ years ### "null" March 6, 2017 5.0 Review Source RS Ryan S. Email Marketing Manager Used the software for: 6-12 months ### "Great platform for improving email deliverability" May 21, 2018 4.0 Improved email deliverability. Pros I like the custom send options. I can opt to send to each customer and the time they're most likely to open it or most likely to convert. I can also opt to send to my most engaged customers first to improve deliverability. Cons Not the most user friendly software. Segment rules are strangely worded. Have had a few problems getting conflicting answers from customer support on setting up segments. Review Source fI ferdi I. Used the software for: ### "null" December 1, 2017 5.0 Review Source Similar Products Featured