# SimpleGive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SimpleGive the right Donation Management solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147925/SharpSpring/reviews --- SimpleGive 4 (24) [View alternatives](https://www.capterra.com/p/147925/SimpleGive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SimpleGive Ease of use 3.9 Customer Service 4.1 ## Pros and Cons in Reviews AR Alexandra R RecruitmentStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Auto-mated given means you have to cancel your subscriptions.“ May 2, 2021 ## Showing most helpful reviews Showing 1-24 of 24 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Todd G. Student Pastor Religious Institutions Used the software for: 1-2 years ### "Easy, Useful, Helpful, Wonderful!!" November 27, 2018 5.0 Pros There are so many Pros to SimpleGive but I will give my 2 favorites: 1) Recurring Donation. I love that I can set recurring donations for my church tithe on my payday. I don't have to worry about remembering my check book or logging to my bank account to do a BillPay transaction. Set it and forget it! 2) As one of the pastors at church, it's often a challenge to collect money for different ministries and keep them straight. With SimpleGive all we have to do is set up a line for that ministry and have our people choose that fund to give to. It's so easy. Cons So far there is nothing I really dislike about the software. Review Source VR Verified Reviewer Founder and President Sports Used the software for: 2+ years ### "Good Value, Easy Use" April 21, 2019 5.0 Pros For a small non-profit organization, SimpleGive has been a tremendous blessing in the processing of online transactions. Forms are easy to set up, easy to integrate with our website and easy for the donor to work through the steps to confirm their contributions. One of the things we have been most appreciative of with SimpleGive is the customer support team. If you have a question or issue, they are extremely willing to get a person on the phone (and quickly!) to help resolve it. Could not be more satisfied! Cons The only con might be that one other payment system that we are aware of offers a lower processing fee for non-profits. But with that said, SimpleGive is better than most and the simplicity does make it worth the minor difference. Review Source DS Dana S. Manager Religious Institutions Used the software for: 2+ years ### "If you do missions work, do not use these people" May 2, 2024 1.0 Horrible. They claim to help nonprofits. They profit from not helping nonprofits. Pros Nothing – they steal from the ministry. Cons They block missionaries from receiving their funds when they go on mission trips. Yet they are fine to pull their monthly payment out no matter what. Who needs the devil when you have them? Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing SimpleGive Because of that time, SQUARE did not offer payment for nonprofits. They do now. That’s where we’re going. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Because we were stupid. We’re going back now. Review Source DB Deborah B. Admin Non-Profit Organization Management Used the software for: 1-2 years ### "SimpleGive is Simple" November 30, 2018 5.0 We have easily solved our online giving dilemma with SimpleGive. The program also allows us to take online payments for youth trips which has saved a ton of time and effort. Pros It's very easy to maneuver around the screen. It is "user friendly". Cons It would be nice to have more user "levels". For example, it would be great as an admin to be able to log in and add a "fund" or be assigned viewing/printing privileges for one certain fund. This would help us not have to ask our treasurer for updated reports when tracking who has paid for a trip, etc. Review Source JF Jeremy F. pastor Religious Institutions Used the software for: 2+ years ### "A good service, lacking some ease of use" November 27, 2018 4.0 Overall things seem to be going well. We do need a solution for the above problem. This may be significant enough to switch companies during 2019. Customer service has been prompt and helpful, courteous. Pros It enables our small church to give online. It's our online solution with competitive fees. It allows for designations within the few categories of giving that we have. Cons The reporting from SimpleGive is severely lacking in at least one area. It seems an oversight in programming: It is impossible to see the breakdown of fees for a given period. A person can see the donations made for the period, but in order to see the fees you actually have to click on every individual gift and add them up! The reporting should include a very simple breakdown of donations (gross), debit card fees, credit card fees, total collected by church (net). Review Source Brian S. Executive Director (formerly Administrator) Used the software for: 2+ years ### "In general the product handles basic functions, but the customer support is terrible. " January 19, 2018 2.0 Pros It does allow you to deploy text and kiosk giving in addition to online giving. It is generally workable to navigate. Cons The customer support is awful. There is one number you can call for support. Typical wait time is 30 minutes to two hours. I have been on hold trying to get with support this week three times and had to wait at least 90 minutes each time. You can submit support tickets, but they do not always respond timely. There have been increasing mistakes with the processing of donations which results in our finance team having to spend their time troubleshooting the problems. In short, the software is not reliable. Also, the process to set up recurring gifts is much more cumbersome than with many of the competitors in electronic giving. We will be looking to switch to a more reliable product that offers accessible and responsive customer support. Review Source VR Verified Reviewer Executive Pastor Religious Institutions Used the software for: 2+ years ### "Decent Product" November 30, 2018 4.0 It has been pretty seamless as far as integration into our website and looking up information on the back end. Pros The back end interface is very easy to understand. Cons The app design isn't as attractive as some of it's competitors. Review Source PG Pam G. Associate Pastor Religious Institutions Used the software for: 2+ years ### "Satisfied..." November 30, 2018 4.0 Overall...we are completely satisfied. Other online giving options have crossed our path or contacted us via phone line, however, we've have not pursued any of them. Pros We've been with Simple Give for over 5 years. It's not complicated to use. There's never been a major problem. Any small thing that may have happened was addressed immediately. Cons I'm not sure there is a least that I've come across. Review Source BR Brian R. Technical Director Religious Institutions Used the software for: 1-2 years ### "Great, inexpensive option, but with some complexity" December 7, 2016 5.0 I used SimpleGive for a little over two years. In that time we never had any major issues. Their product is very flexible; allowing you to personalize and customize the theme of your giving pages. Their payment forms are a nice feature that is often missing from the less-expensive giving solutions. We ultimately switched away from SimpleGive earlier this year, namely for two reasons: 1) Online giving was a bit cumbersome for our members since it was multiple steps and requires address information 2) Lack of integration with our Church Management System and lack of interest in developing new integrations Overall, I was very pleased with my time using SimpleGive and do still suggest it my peers, but ultimately another online giving solution suited our needs a little better. Pros Flexible giving options Customizable recurring giving settings Low fees Dashboard Free online resources Inexpensive text giving Cons Few integrations Time-consuming for users to give Monthly minimum Online support/contact tool could be improved Review Source jM joyce M. Financial Assistant Religious Institutions Used the software for: 2+ years ### "New Posting Formats" September 24, 2018 3.0 Other than the problems above, this is a very good organization to work with. I am just having trouble with the new reports. Pros I like the response time to problems or concerns Cons I do not like the new posting formats. It only gives the name and town. It does not give envelope numbers nor does it give addresses. We have a large church and many people have the same name or initials and I have a very hard time discerning who the contribution is actually for. It seems also that the deposits to our bank account do not go in for several days after the reported contributions. This is very disturbing at the end of the month when trying to close the books for the month. Review Source LM Linda M. Secretary Religious Institutions Used the software for: 6-12 months ### "Simple Giving" November 27, 2018 4.0 Simple Give makes it easy for members to make that contributions even if they are not attending services for a particular week. This helps to keep contributions regulated. Pros The software is easy to use even for our older generation who may not be as "tec savie" as the younger generation. Cons I find it a little difficult to balance the deposits with my weekly deposit amount. Simple give deposits are combined with others and then fee is deducted and deposited. So I have to figure out what contributions make up their deposit and balance that with my weekly deposit amount. Review Source SS Suzanne S. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "Administrative Assistant" September 13, 2018 4.0 So many people today like using the technology available to them through their devices. A problem solved for me is one of our big contributors is out of town often. Because of simple give, we still receive his tithes. He can text his tithes on his phone. Pros I love that a local company is offering churches a way to process credit cards. It takes a lot of the work away from me and puts it on the giver and simplegive. Cons I think the reply back to the giver should tell them what fund their contribution is going to. We would have caught the error sooner. Review Source AM Alfred M. Senior Pastor Religious Institutions Used the software for: 1-2 years ### "Giving Made Simple" September 7, 2018 5.0 SimpleGive enables a quick way for donors to securely give online while designating funds for specific categories (children's home, food pantry, general fund). The text message donation feature is an added benefit as well. Pros It was quick to set up and integrate our account to receive funds. This software is simple to use, overall, and enables us to generate accurate monthly, quarterly and annual reports on each donor. Cons We wish the donations would hit our account within 24 hours. Review Source SJ Sonya J. Special Events Coordinator Religious Institutions Used the software for: 2+ years ### "SimpleGive Is Awesome" February 12, 2019 5.0 SimpleGive has allowed our church to have a simpler way to give even when they are out of town. It allows us to do recurring giving which makes life a lot simpler. If you ever has any questions or concerns, the customer service representatives are awesome. They go out of their way to walk you through the steps to resolve any issues you might have. We love SimpleGive. Pros It's extremely easy to use and it has a lot of features. Cons I do not have anything that I do not like about the software. Review Source TT Troy T. Lead Pastor Religious Institutions Used the software for: 2+ years ### "Simple to Use" June 10, 2020 5.0 It's been easy to use and has helped us tremendously during the COVID pandemic. Pros It gives us a great option for online donations and is easy to use for giving records. Whether through text, an app, or website, it's easy to setup. Cons For some of our older people, there is still a bit of a barrier (whether real or perceived) to them using. There is no way to allow those donating to pay the fee associated to using it. As a non-profit, this would be incredibly helpful. Review Source JY Jessie Y. Office Manager Religious Institutions Used the software for: 2+ years ### "We use Simple Give for online contributions for our church." March 2, 2018 5.0 Great value for the services provided. Pros It's fairly user friendly to set up recurring payments/giving and the fees are some of the lowest we've found. Cons When using forms to collect payments, it doesn't report in an obvious spot. Sometimes this leads to missing a payment from a member. Review Source TS Trish S. Administrative Assistant to lead pastor Used the software for: 1-2 years ### "kiosk is no longer user friendly" June 25, 2018 2.0 Pros The ability to go back and check when a deposit was made by looking it up by batch deposits. Reports are easy to run but no long easy to print directly from the website. Cons Lots of down time due to updates or glitches. No longer able to print reports directly from the internet. Less people using kiosk and internet due to repeatedly having to swipe card. Review Source Kevin E. Campaign Director Religious Institutions Used the software for: Less than 6 months ### "So easy!" November 27, 2018 5.0 Very easy. Great customer service. Pros Very user friendly, intuitive and enough flexibility, yet not complicated. Cons Had to adjust a couple settings that may have been able to be taken care of with the initial set up by asking a couple questions. Review Source JO JC O. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Company pricing website is inaccurate. There is no pricing option. " March 27, 2018 2.0 Lost money Pros None, advertising for service is misleading and service is poor. They do not maintain regular support hours that I could tell. When contacted via the website it is more than 7 days for a response. Cons Customer support is poor. No one answers the phone. Even cancelling their service takes them a week to process and they will charge you for the next month. I do not recommend this service. Review Source CB Candace B. Pastoral Administrator Used the software for: 6-12 months ### "We really like simple five" June 25, 2018 4.0 Pros This software is easy to use and explain. I have been able to train other people with minimal problems Cons I feel that the Kiosk setup could be a little more elaborate. It doesn't give much room for creating specific forms. Review Source DL Dion L. Assistant Director Religious Institutions Used the software for: 1-2 years ### "SimpleGive Issues" September 7, 2018 3.0 Hoped this would provide an easier way for folks to contribute to our projects. But so far i'm not thrilled with Simple Give :( Pros Thought it was easier to use initially. Seemed like the best program/software available at the time. Cons Not user friendly. We've had many contributors contact us with concerns about it's use. Primarily, when attempting to give, if done incorrectly, there isn't sufficient info on what to do next. Review Source nD norma D. office administrator Used the software for: Less than 6 months ### "We are still getting accustomed to this new software. Hope to have more of the congregation using it" June 23, 2018 4.0 Pros I find it easy to use and it was easy to set up. I am impressed with the safety/security features of the site. Cons We are still having some difficulty getting the church members to use the site. Since the church were insistent about having this feature, we have been surprised at how little it has been used at this point. Review Source AR Alexandra R. Recruitment Staffing and Recruiting Used the software for: Less than 6 months ### "Giving back to the community" May 2, 2021 5.0 Great organization that helps people give back to churches. Pros Was able to set up recurring giving, which allowed me to be consistent and generous without having to think about it and doubt my contributions. Allowed me to fund churches. Cons Auto-mated given means you have to cancel your subscriptions. Review Source CA Corinne A. Business Manager Religious Institutions Used the software for: Less than 6 months ### "Great website and app!" February 15, 2019 5.0 We needed a giving software that would do recurring donations and create good reports. Simplegive is great for our school. Pros It was easy to use and if you are making a one time gift, you can give without setting up an account. The app and website are very easy to use. Cons I don't have anything I didn't like. I can't think of anything right now. Review Source Similar Products Featured