DataServ

DataServ SaaS AP Automation

4.5 / 5 9 reviews

Who Uses This Software?

Mid-sized to global Fortune 500 clients in the distribution, manufacturing, healthcare, and financial services industries.


Average Ratings

9 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    3-tiered model scales from mid-sized clients to largest global enterprises.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • DataServ
  • www.DataServ.us
  • Founded 1994
  • United States

About DataServ SaaS AP Automation

Want an evolutionary approach to your AP automation? With over 20 years of experience improving PO and NPO invoice processes, we tailor our standard solution for a fixed fee, saving $5-$15+ per invoice with reduced cycle times. We created the first SaaS OCR optimized for invoices and delivering 99% accuracy. Compatible with ERPs like SAP, Oracle, Netsuite and many others and incorporated into a touchless matching process using the latest in RPA, we can automate 80%+ of your invoiceson day one!


DataServ SaaS AP Automation Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • For Government
  • For Nonprofits
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Approval Process Control
  • Bank Reconciliation
  • Cash Management
  • Check Printing
  • Duplicate Payment Alert
  • Fraud Detection
  • General Ledger Entry
  • Vendor Management

DataServ SaaS AP Automation Reviews Recently Reviewed!


Dataserv is very helpful for companies like Emerson

Oct 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It helps a lot in processing our invoices. It is easy to access and the vendors can send directly the invoices to an email address and we can already process the invoices.

Cons: When the software is down we cannot work at all and the support sometimes is not answering the calls. Sometimes it is too slow also that your work is interrupted.

Overall: There are many benefits in using this software, easy viewing of invoices, user friendly and a lot more.

Capterra-loader

Great collaboration, very helpful and user friendly tool!

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use for AP responsibles and approvers, transparency at all levels, easily customizable.
Prompt helpdesk feedback.
Accesible from anywhere.
Flexibility to make it fit the company's needs.

Cons: Reports need to be customized to meet our KPI needs.
Rather expensive fees for new implementations or development.

DataServ is a very flexible tool which meets our business requirements for invoice processing.

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: DataServ is constantly upgrading the services they provide and keeps up with the business need. In an environment with constant change and where speed is essential, DataServ is the ideal tool for the accounts payable processing. It helped us improve the efficiency and performance. The dashboard is a great tool for the AP Clerks

Cons: We would like more detailed reports for individual performance. DataServ team is very approachable and they are working on improving also this side of the DataServ experience

Overall: It improves the performance of the AP team under my management and helps the team to process a higher volume of invoices.
Helps me asses the performance of the team

Dataserv

Aug 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the functionality, easy to navigate and the information needed when vouching an invoice is already available.

Cons: Some invoices are missing. New annotation get lost when we attach document.

Overall: The support team of DataServ is impressive. I commend support is always being accommodating whenever we approach.

My two years experience with DS tells me that this is a very helpful tool.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Honestly, the dashboard feature. Helps a lot in organizing the work load. I also like that DS connects with ERP software used by different companies.

Cons: Waiting for the master data file to be pushed overnight. Not all the users understand that there is a period of time needed for the information in the ERP to get over to DS.

great teamwork with Dataserv to address Sony's needs

Aug 01, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User Interface is simple and clean. The Dataserv team has worked diligently to address my company's struggles and create a long term solution to create the most efficient and effective invoicing process

Cons: This software lacks some visibility/control features that would positively enhance the invoicing experience. Dataserv is currently working to develop these features I have requested and has been consistent in addressing our needs.

Overall: streamlined invoicing

User friendly.

Jul 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to customize to fit our business model. The ease of making configuration changes allows us to constantly improve and find efficiencies within our payables processing.

Cons: The system can be inconsistent at times. Recently we have experienced few issues with this, but over the past year we've had instances where the system is not reacting as expected.

Overall: Improved processing of our centralized payables systems.

Very friendly user

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to user and intuitive. No bugs detectes since I use this application. The Application work very good without any lag.

Cons: Nothing bad to say about it. The buttons are a little bit "old school". Also to redesign the loading screeen.

Good tool to step into invoice automation for small and medium size businesses

Aug 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Flexible, open to integration with legacy applications. Good support

Cons: User Interface could use a face-lift, which DataServ is currently working on.