# Vizito Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Vizito the right Visitor Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147970/Vizito/reviews --- Vizito 4.7 (169) [View alternatives](https://www.capterra.com/p/147970/Vizito/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Vizito Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews AM Alexander M IT-ManagerRailroad Manufacture, 51 - 200 employeesUsed the software for: 6-12 months. “Overall, Vizito is an efficient and well-designed visitor management system that simplifies the check-in process and enhances security at the front desk.“ November 10, 2025 TH Tuomas H IT ManagerChemicals, 51 - 200 employeesUsed the software for: 6-12 months. “some visitors reported some challenges with QR code causing sign-in failures“ January 14, 2026 BA Bassam A IT Support specialistRetail, 501 - 1,000 employeesUsed the software for: Less than 6 months. “reliable and easy use system, and more importantly the support we had from \[sensitive content hidden\], she always response fast and make things easier for managing the system , we appreciate her quick support and high knowledge. and her flexibility especially with the time deference than here in US.“ December 18, 2025 NM Nikylan M Administrative AssistantLogistics and Supply Chain, 51 - 200 employeesUsed the software for: More than 2 years. “There is a lot of customization and some configuration that I found a bit complicated or had a lack of documentation pertaining to it.“ August 10, 2022 JH Jamie H Community ManagerReal Estate, 51 - 200 employeesUsed the software for: Less than 6 months. “Finding training videos and FAQ's online was a breeze for references to learn and expand the system for our needs.“ December 15, 2025 Christopher C Managing DirectorPackaging and Containers, 51 - 200 employeesUsed the software for: Less than 6 months. “I also initially had an issue of my tablet locking rather than staying on the sign in screen but i think i made an error with the settings.“ August 22, 2022 RZ Robert Z Project ManagerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “We were pleasantly surprised by the support during the introduction and the speed at which we were able to proceed in the end.“ January 16, 2026 DA Dan A ConsultantInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “the Backend is a bit dificult to navigate into it if you are a new user - not very intuitive“ August 31, 2022 ## Showing most helpful reviews Showing 1-25 of 169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christopher C. Managing Director Packaging and Containers Used the software for: Less than 6 months ### "Easy, Secure & Competitive" August 22, 2022 4.0 Visitor registration in line with GDPR. We previously had a book however other visitors were able to see who previous visitors were. Pros Works on Android tablets which is great as i don't see the need for an expensive Apple tablet just to run a registration system. Some good features, most importantly documents/agreements for things like health and safety. Support is good and the value for money compared to similar products is great. Cons I think the product could be a bit more attractive in terms of its interface. I also initially had an issue of my tablet locking rather than staying on the sign in screen but i think i made an error with the settings. Review Source Response from Vizito August 23, 2022 Hello Christopher, Thank you for your honest review! We are glad to hear that our multi-OS app allowed you to opt for a more affordable setup. We will take your feedback into account and work on improving our interface to make it more attractive. Keep an eye on future updates! Kind regards, Mary RZ Robert Z. Project Manager Information Technology and Services Used the software for: 6-12 months ### "A simple, powerful and valuable tool" January 16, 2026 5.0 Visitor registration for audit purposes was a driver for the introduction of a cross-location solution. We were pleasantly surprised by the support during the introduction and the speed at which we were able to proceed in the end. Pros Vizito is a simple tool that meets our needs perfectly. SSO for easier user management, Teams integration for notifications and GDPR as an out-of-the-box feature convinced us and made a lasting impression. We haven't found any other tool with the same range of functions at such favourable conditions (price, support, openness to changes). Cons There are a few minor things that could be improved: - Batch numbers could be better integrated. - Individual functions for locations could be improved (cross-location users, employees as hosts at other locations). Alternatives considered [Sign In App](https://www.capterra.com/p/162584/Sign-In-App/) Reason for choosing Vizito We choose Vizito, as it was the best product for our needs Review Source Response from Vizito January 20, 2026 Hi Robert, Thank you for your 5-star review! We're happy to hear that Vizito hits the mark with its simplicity, Single Sign On, Teams notifications, built-in GDPR compliance, and strong price/value. Two of our unique selling points are indeed: - friendly and on point support; - quick rollout of feedback / new features. Vizito would not be what it is today if it wasn't built on top of the feedback of all of our customers over the past 11 years. We appreciate the suggestions on batch numbers and cross-location features, they're noted for future improvements. Please reach out to us if you have any additional ideas. Thanks for trusting Vizito. Best regards, The Vizito Team rP rhodney P. Prepress / IT Support Printing Used the software for: Less than 6 months ### "Good working system but needs improvement" April 27, 2023 3.0 would be good if the space inside was structured accordingly , there are a lot of spaces that could have been utilised for convenience of reloading the labelss, would have been better if there are other ways to customise the position the printer and the output labels.... Pros ease of use, sleek design , looks professional, robust construction Cons inconvenient internal structure, lack of ability to customise setup externally Review Source Response from Vizito April 28, 2023 Dear Rhodney, Thank you for sharing your review of Vizito! We're happy to hear that you like the ease of use, sleek design, and professional appearance of our visitor management system. We are always working to improve our solution and customer feedback is essential to our growth. We would like to further understand your concerns regarding the internal structure and external customization options mentioned in your review and which part of our software this relates to. Please reach out to our support team at support@vizito.eu, and we'll be glad to help you with any specific challenges you're facing. We're committed to ensuring Vizito meets your needs and provides an optimal experience for you and your visitors. Best regards, The Vizito Team JH Jamie H. Community Manager Real Estate Used the software for: Less than 6 months ### "Modern and Easy to use" December 15, 2025 4.0 This system is not for everyone, but for the more modern, technology properties, it's a great way to handle and track visitor management. Pros The Value for the price is excellent! Easy to set up and use, would definitely recommend. Finding training videos and FAQ's online was a breeze for references to learn and expand the system for our needs. Cons The learning curve for the visitors when many guests are elderly and not handy with their phones to coordinate the app and QR code technology. Alternatives considered [Butterfly](https://www.capterra.com/p/146769/Butterfly/) Reason for choosing Vizito Adaptability of the new system with minimal ease to release to residents. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Board of Directors and property choice after going out and researching. Review Source Response from Vizito December 16, 2025 Thank you for your thoughtful review and for selecting Vizito! We're thrilled you found excellent value for the price, easy setup and use, plus helpful training videos and FAQs for customization. Your recommendation means a lot—we're proud to support modern, tech-savvy properties like yours. We understand the learning curve for elderly visitors with apps and QR codes. To help, we provide customizable signage, printed QR options, and staff-assisted check-ins for a more accessible experience. We'd love to share tailored tips if needed. Great to hear our adaptability and ease of rollout beat out Butterfly, thanks to your Board's research. We're here to support you—reach out anytime! Best regards, The Vizito Team DM David M. Director composite technology Aviation & Aerospace Used the software for: 2+ years ### "RISE experience" February 3, 2026 5.0 I feel it is well functioning system. Easy to set up end easy to get support from the vizito team if needed. Pros Flexiebel system, cost effective at the same time as it met our needs as a local office in the north of sweden. Cons I have not experienced any particular problem with the system, but we have now a system that is common for the whole company and we will therefore shift to that system. Switched from [Vizitor](https://www.capterra.com/p/183248/Vizitor/) Part of a larger company with new policy/softwareC Review Source Response from Vizito February 6, 2026 Hi David, Thank you for your review! We're glad Vizito has been a flexible and cost-effective fit for your office in Sweden! We completely understand the shift to a company-wide system due to new policies. Thanks for the positive experience while it lasted, and best of luck with the transition! In the event things should change, feel free to reach out to us again. Best regards, The Vizito Team TM Thierry M. CEO Import and Export Used the software for: 2+ years ### "Best in class" January 23, 2026 5.0 My overall experience with Vizito has been very positive. The platform is intuitive, reliable, and easy to deploy, which made adoption smooth for both staff and visitors.. Overall, it’s a solid, professional solution that does exactly what it’s supposed to do. Pros The reliability, the UX clarity, the customer service and the attention we have got since years of using this app Cons Honestly, there wasn’t anything I disliked about Vizito. The platform does what it promises, is intuitive to use, and fits well with our needs. At this stage, I don’t see any specific shortcomings or areas that clearly require improvement — which is rather a good sign Review Source Response from Vizito January 28, 2026 Thanks for the great review and for using Vizito all these years! Really appreciate you calling out the reliability, clear UX, and our customer service. No downsides? That's the kind of feedback we love. MC Mark C. Operations Manager Logistics and Supply Chain Used the software for: 1-2 years ### "A Good Modern Visitor Management System" April 29, 2025 4.0 Very positive. Once familiar with the back end, it's quick to make changes to the fields necessary to fill in for our company. The QR code issue (above) is sometimes an issue though. But overall, a good modern system for signing people into our company & building. Pros The modern, intuitive user interface which is very customisable to each company, or even different events within our own company. Also the reports you can access & download are extremely valuable. Cons I find the QR code to sign in on a mobile device changes sometimes. To avoid queues to sign in, we print the QR code so people can scan & input on their phones. But every so often, the QR code seems to change, and the scan does not work. It's not until I check the QR codes on the screen vs. the one printed do I see that they are different. It's less of a problem with the system and more user issue! Sometimes the keyboard is tricky to find certain symbols. That is very much a user issue. Review Source Response from Vizito April 30, 2025 Thank you so much for your detailed and thoughtful review! We're delighted to hear that you appreciate Vizito's modern and intuitive interface, as well as the powerful reporting features that support your visitor management needs. Regarding your feedback about the QR code: to ensure your printed QR code remains valid at all times, we recommend using our Static QR Code feature. Unlike the QR code displayed in the Vizito app—which changes regularly for security reasons and can expire—the static QR code is designed specifically for scenarios like yours, where guests scan a printed code to sign in easily on their phones. Using this feature will help you avoid discrepancies between the screen and printed codes, and minimize any queues or confusion at sign-in. If you need guidance on how to generate and use your static QR code, please don't hesitate to reach out to our support team. We'd be happy to assist you! We're thrilled to know Vizito has been a valuable addition to your company. KL Kristian L. Support Manager Information Technology and Services Used the software for: 2+ years ### "Easy to use" October 13, 2025 4.0 Pleased and satisfied with the product. We have used it on several of our locations, but now we only have to use it on 1 of thoose. Pros Easy to setup and maintain. Does the job :-) We have used it on several of our locations and both employees and customors are pleased. Cons Nothing comes to mind. I have asked the persons who configured it - they said the same. So in general, very pleased. Review Source Response from Vizito October 14, 2025 Hi Kristian, Thank you for taking the time to share your experience with Vizito! We're happy to hear that our system has been a good fit and that the overall feedback was really positive from both employees and customers. That is exactly what we aim for 🎯 . If there's anything we can do to support you, or if you ever expand again, don't hesitate to reach out to our team. Warm regards from the Vizito team AM Alexander M. IT-Manager Railroad Manufacture Used the software for: 6-12 months ### "Efficient and Professional Visitor Management Solution" November 10, 2025 5.0 Overall, Vizito is an efficient and well-designed visitor management system that simplifies the check-in process and enhances security at the front desk. It’s easy to set up and provides all essential features for medium-sized companies. Pros The interface is clean and user-friendly. Visitor registration is fast and intuitive, and the digital sign-in process gives a professional first impression. Cons The admin dashboard could offer more advanced analytics and better multi-location management features. Review Source Response from Vizito November 11, 2025 Thank you so much for sharing your review Alexander! We're thrilled that Vizito is streamlining visitor registration and delivering a professional first impression at your manufacturing company. We appreciate your feedback on the admin dashboard. Advanced analytics and multi-location features are on our roadmap, with exciting updates coming soon. If you'd like to discuss more, our support team is ready to help. Thanks again for choosing Vizito and your recommendation. We're excited to support you in the future! Best regards, The Vizito Team TT Tomas T. CIO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "No nonsense visitor sign in" December 1, 2025 4.0 Pros Easy to use tool for end users to sign in at the reception. Once setup everything is running and reliable. Cons Back end is a little complicated and not the most intuitive but documentation helps you through it. Some settings do have very limited documentation. Review Source Response from Vizito December 3, 2025 Hi Tomas, Thank you for your feedback and the rating! We're glad to hear that the experience has been smooth and reliable. We also appreciate the honest notes about the back-end complexity and documentation gaps. We'll review the less-documented settings and work on making the admin side more intuitive. Thanks again for choosing Vizito and for being with us almost 2 years! Warm regards, The Vizito Team PJ Pedro J. IT Manager Automotive Used the software for: 1-2 years ### "IT Manager" March 23, 2025 5.0 Very Good Experience and great feedback from our visitors Pros Simplicity , adaptability and industry alignment are keys factors Cons At the moment all our issues have been well handled by Vizito Support Team. For future roadmap it would be perfect that Vizito could integrate in its portfolio an employee access control solution so that everything is integrated in a single platform. Review Source Response from Vizito March 24, 2025 Hi Pedro! Thank you very much for your positive feedback and your 5-star review! It is with great pleasure that we read that your visitors have provided great feedback regarding their interactions. Your suggestion about integrating an employee access control solution into Vizito's portfolio is valuable to us. We continually strive to enhance our platform, and integrating such solutions to provide a more comprehensive, unified system is indeed on our future roadmap. We will reach out to you once this feature becomes available. We appreciate your continued support and look forward to bringing even more features to our everyone who trusts in Vizito! Best regards, The Vizito Team CW Caroline W. Administration Research Used the software for: Less than 6 months ### "Very user-friendly system with excellent service." April 14, 2025 5.0 Very user-friendly system with excellent service. Pros Vizito is a very user-friendly and efficient system. Our contact person is always easily reachable and very helpful. We are very satisfied with both the collaboration and the use of the system. Cons I feel that the system still has some room for growth in terms of technology. For example, adding the option to use a video as a background, or implementing other technical improvements that could further enhance the user experience. Review Source Response from Vizito April 15, 2025 Hello Caroline, Thank you for your positive review and for your honest feedback. I will let the team know that they are having an impact and that this does not get unnoticed! We do strive to offer the best support to our customers and prospects. Thank you for the feedback, we have written down the request for playing a video in the background and will reach out if this is ready. If you have any other suggestions, feel free to reach out to us over our chat or via your contact person. Best regards, The Vizito team CD Criselda D. Administration Oil & Energy Used the software for: 6-12 months ### "Review of Vizito" April 17, 2023 4.0 Pros General, it's easy to use only needs to understand and learn it. Cons all are understandable from my side.some visitors are feeling uneasy, seems that filling the system takes more time if they are late in interview or meeting. Reason for choosing Vizito recommend by our colleagues from Dubai office Review Source Response from Vizito April 26, 2023 Dear Criselda, Thank you for taking the time to review Vizito, our Visitor Management System. We appreciate your feedback and are glad to hear that you find it easy to use overall. Our goal is to make the check-in process as seamless as possible for our users. We understand that some visitors might experience difficulty or delays when using the system, especially if they are running late for appointments. To address this concern, we highly recommend utilizing the pre-registration feature and QR code sign-in whenever possible. We are continuously working on improving the speed and efficiency of the check-in process. It's great to hear that our colleagues from the Dubai office recommended Vizito to you. We are committed to providing exceptional customer support and further enhancing our product based on user feedback. If you have any further suggestions or require assistance, please do not hesitate to contact our customer support team. Thank you once again for your valuable feedback, and we hope Vizito continues to serve your visitor management needs effectively. Regards, Mary PB Patrick B. IT Admin Education Management Used the software for: 2+ years ### "Works as expected" August 5, 2022 5.0 Compared to other tablet apps that we have used (for other functionality, not just visitor management) this is responsive, and does what we expect it to do. It's rare that I have to do anything due to issues being rare Pros The self sign in, visitor registration and the badge printing functionality are the main parts that we use, they are reliable and work exactly as expected. Cons We had issues initially when using this system however credit to the support team, they were able to help and since they problems have been rare Reason for choosing Vizito We started using Vizito about 5 years ago, I cannot remember the other products but we decided on Vizitio due to the functionality being robust and our legal team basically saying it was the only app that had terms & conditions as well as a privacy policy that were acceptable for us to use Review Source Response from Vizito August 9, 2022 Dear Patrick, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Kind regards, Pieter-Jan LD Luc D. Facility Manager / Prevention advisor Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "User evaluation" September 6, 2022 4.0 Pros Easy to setup, user friendly, helpdesk support. Cons Improvement is possible to Multi tenant function based upon the site requirements. Reason for choosing Vizito Regular contacted by Account Manager and overall use looked similar. Review Source Response from Vizito September 8, 2022 Hello Luc, Thank you for sharing your experience! We value each feedback we get to make Vizito better. Sincerely, Vizito Team. NM Nikylan M. Administrative Assistant Logistics and Supply Chain Used the software for: 2+ years ### "Quality software at an affordable price" August 10, 2022 5.0 It solved our need to move from paper documents to an electronic registration program. Pros The ease of use and ease of setup was fantastic. I was an early adopter and was able to work directly with the founders, who were very helpful! Cons There is a lot of customization and some configuration that I found a bit complicated or had a lack of documentation pertaining to it. Reason for choosing Vizito It was an all-inclusive package that offered a solution for everything we could think of and the price was within our acceptable range. Review Source Response from Vizito August 12, 2022 Hey Nikylan, I appreciate the time you took to give us 5-stars! It's great to hear that you noticed the many customizations that are available within Vizito. It can be a bit overwhelming when starting out, but we are ready to provide in depth knowledge on these to all of our users and customers. Thanks again! Pieter-Jan GC Graham C. Senior IT Technician Pharmaceuticals Used the software for: 2+ years ### "Vizito & Mettler Toledo Ltd" September 22, 2022 5.0 Mettler Toledo's experience with the Vizito system has been very positive. From the experience of the product itself and the support from the Vizito team, i can honestly say that we are impressed! Pros This product replaced our antiquated paper system that we previously used. Setting up was assisted by the Vizito team (remotely) and our Corporate image and Health & Safety policy was implemented on the tablet. Monitoring of our visitors is paramount in the case of an emergency! Cons On occasions. The device is unregistered from the Portal. This is easily resolved, but should not happen. Review Source Response from Vizito September 27, 2022 Hello Graham, Many thanks for leaving such a great review on Vizito, we appreciate the 5 stars! We are happy to hear you are satisfied with both the product and the assistance we have provided. Kind regards, Mary RV Ricardo V. Coordinator: Maintenance & Facilities Pharmaceuticals Used the software for: 2+ years ### "Vizito Review" August 11, 2022 5.0 Useful to monitor visitors entering the building Pros The Host receives an email with the details of the visitor Cons Lacking integration with onsite Access Control system / Sometime the Host's name does not populate(although the Host is registered on the system), this may be due to system updates needed. Reason for choosing Vizito I don't know Review Source Response from Vizito August 12, 2022 Hello Ricardo, Thank you for taking the time to share your experience and for spreading the word about us. It is really appreciated. We are here to help if you have any requests. The Vizito team MH Morten H. CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Easy to deploy and use" June 28, 2023 5.0 We are very pleased with the system. Easy to deploy and easy to use. Pros User friendly interface. Fast and efficent notification of visitors. Cons Nothing - system is just as we need a system to be. Reason for choosing Vizito Because of the easy management and easy to use. Review Source Response from Vizito June 29, 2023 Dear Customer, Thank you for taking the time to leave this thoughtful review. It's great to hear that you're finding Vizito user-friendly and efficient. Your words have reinforced what we're here for - making visitor management easy for our customers. It's great to know we've hit the mark for you. Thank you for choosing our system and for your kind words. We're here to make your experience even better, so don't hesitate to reach out if there's anything more we can do. Best Regards, Vizito Team MB Mirza B. Manager, Internet & Network Analytics Telecommunications Used the software for: 2+ years ### "One of the best in bussiness" August 17, 2022 5.0 We love Vizito, very easy to use and best customer service Pros It's very easy to set up and be online in minutes. Cons it was missing the Arabic language but Vizito has the best customer service, once we contacted them, they helped us set up and create an Arabic interface. Review Source Response from Vizito August 18, 2022 Mirza, thank you for choosing Vizito and for sharing the experience you had with Vizito. We are thrilled to hear that you are extremely satisfied! As always, we are ready for you any time you should have a question. Kind regards, the Vizito team PV Pieter V. Finance & Administration Manager Chemicals Used the software for: 6-12 months ### "Fluent communication, very straight forward set up and easy to use" October 6, 2023 5.0 Pros A very good communicationA super straight forward setupVery easily to use and to follow up backoffice Cons Too bad the Azure integration didn't work out great. Review Source Response from Vizito October 9, 2023 Thank you, Pieter, for your feedback. We're glad to hear that you found our system user-friendly and easy to communicate with. We're working on improving the Azure integration and appreciate your patience. Your insights help us enhance our product. JS Jin S. Systems Accountant Industrial Automation Used the software for: 2+ years ### "Excellent Product Backed Up by Amazing Support/People" January 10, 2022 5.0 Every time we approach support with questions or issues, they are always interested in understanding our problem and working out a solution for us. Having a good product is only part it, the support from Vizito is what makes Vizito stands out. Pros Simple and easy to use, has AD integration for host look up, able to add custom fields and questions which is especially useful now with the pandemic situation Cons Would be great if we have the autonomy to purge visitor data, ability to trigger an action or notification based on values entered by visitors Review Source Response from Vizito January 17, 2022 Thank you for your kind words. We continue to work hard on the solution and introduce new features/changes to match the needs of our customers. EJW Evert Jan W. Facility Coordinator Computer Hardware Used the software for: 1-2 years ### "Clean and simple" September 6, 2022 5.0 We don't have that much visitors on site but if we do we always know that the host will be notified. The visitor only has to do the bare minimum to announce themselves. Pros It's very intuitive for both the administrator as (first time) users/visitors. Cons LDAP / Active Directory integration would be a nice add on for the lower priced packages as well, but it isn't a must. Reason for choosing Vizito Price and user experience. Review Source Response from Vizito September 7, 2022 Hello Evert Jan, We are thankful that you took the time to give us a positive review. We are happy that the solution works well for you! Kind regards, Mary JF Jan F. IT Manager Chemicals Used the software for: 1-2 years ### "Review" August 11, 2022 5.0 Very good Pros easy to use, user interface is very easy to use Cons dificult to customise UI. Logo's etc are dificult to implementate Review Source Response from Vizito August 12, 2022 Hi Jan, Thanks for choosing Vizito and leaving us a positive review. It's great to hear that you noticed that we offer a lot of customization when it comes to the design / look and feel of the application. The drawback is that it becomes more complex than anticipated. Be on the lookout for updates coming soon that will make configuration, and specifically applying a housestyle, much easier. I think you're going to love it. We're here for you anytime and thanks again for your business. Pieter-Jan GP Germaine P. Administration Oil & Energy Used the software for: 6-12 months ### "Excellent Software" October 27, 2022 5.0 Simple pre-screening flow to ensure a safe environment. Easy integrations and analytics. Calm the chaos of office re-entry with an all-in-one visitor registration solution. Real-time Availability. MS Teams Integration.Excellent and Kudos to the software developer Pros Easy peasssy extracting real time reports Cons nothing everything with the software is useful Review Source Response from Vizito November 28, 2022 Thank you for the kind words, Germaine. We love to hear great feedback from awesome customers like you! Thank you for taking the time and sharing your 'easy peasy' experience ;-) . Pieter-Jan Similar Products Featured