---
title: "Vizito Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Vizito the right Visitor Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/147970/Vizito/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Vizito

4.7 (170)

[View alternatives](https://www.capterra.com/p/147970/Vizito/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Vizito

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

AM

Alexander M

IT-ManagerRailroad Manufacture, 51 - 200 employeesUsed the software for: 6-12 months.

“Overall, Vizito is an efficient and well-designed visitor management system that simplifies the check-in process and enhances security at the front desk.“

November 10, 2025

TH

Tuomas H

IT ManagerChemicals, 51 - 200 employeesUsed the software for: 6-12 months.

“some visitors reported some challenges with QR code causing sign-in failures“

January 14, 2026

BA

Bassam A

IT Support specialistRetail, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“reliable and easy use system, and more importantly the support we had from \[sensitive content hidden\], she always response fast and make things easier for managing the system , we appreciate her quick support and high knowledge. and her flexibility especially with the time deference than here in US.“

December 18, 2025

NM

Nikylan M

Administrative AssistantLogistics and Supply Chain, 51 - 200 employeesUsed the software for: More than 2 years.

“There is a lot of customization and some configuration that I found a bit complicated or had a lack of documentation pertaining to it.“

August 10, 2022

JH

Jamie H

Community ManagerReal Estate, 51 - 200 employeesUsed the software for: Less than 6 months.

“Finding training videos and FAQ's online was a breeze for references to learn and expand the system for our needs.“

December 15, 2025

Christopher C

Managing DirectorPackaging and Containers, 51 - 200 employeesUsed the software for: Less than 6 months.

“I also initially had an issue of my tablet locking rather than staying on the sign in screen but i think i made an error with the settings.“

August 22, 2022

RZ

Robert Z

Project ManagerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“We were pleasantly surprised by the support during the introduction and the speed at which we were able to proceed in the end.“

January 16, 2026

DA

Dan A

ConsultantInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“the Backend is a bit dificult to navigate into it if you are a new user - not very intuitive“

August 31, 2022

## Showing most helpful reviews

Showing 1-25 of 170 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

Mike A.

### "Easy Customization, Powerful Visitor Reporting"

November 9, 2026

5.0

I use Vizito to track different types of visitors, see who is on site if a fire alarm goes off, report who attended and when, and follow up on customer visits.

Pros

I find the back-office configuration portal very easy to navigate and tailor to how we want it to look. I benefit from having different visitor types, since I can change the form based on the type of visitor. The reporting is especially good, and it’s useful to look back at the different types of visitors. Setup was very easy, and Lorena helped create an initial welcome screen that we’ve adapted slightly and still use. We wanted something more customisable with better reporting, and Vizito offered the best overall package after our research.

Cons

Nothing, it's great!

Review Source

R

Reviewer  
IT Leiter  
Used the software for: Less than 1 year

### "Besuchermanagent"

April 10, 2026

5.0

Pros

Die sehr einfache Handhabung. Wurde inzwischen von sehr vielen Besuchern lobend für die einfache Bedienung erwähnt.

Cons

Bis jetzt ist uns noch nichts negatives aufgefallen, somit sehr zu empfehlen. Wir haben uns genau für das richte entschieden.

Review Source

R

Reviewer  
Data Protection Coordinator  
Used the software for: Less than 1 year

### "Avaliação Frulact"

March 26, 2026

4.0

Implementação em várias geografias da organização com excelente resultado no controlo de visitantes, fácil interação.

Pros

Interação muito simples e facil parametrização. Instalação rápida. Fácil compreensão por parte dos utilizadores.

Cons

Deveria permitir uma melhor adaptação a algumas das necessidades da empresa, nomeadamente na vertente de configuração de documentação existente. Objetivo passa por adaptar a plataforma às necessidades da organização.

Review Source

R

Reviewer  
IMPIEGATA  
Used the software for: Less than 1 year

### "ottimo."

February 8, 2026

5.0

Pros

praticità, interfaccia semplice.

Cons

selezionare a mano il referente in azienda.

Review Source

R

Reviewer  
Director composite technology  
Used the software for: 3-5 years

### "RISE experience"

February 6, 2026

5.0

I feel it is well functioning system. Easy to set up end easy to get support from the vizito team if needed.

Pros

Flexiebel system, cost effective at the same time as it met our needs as a local office in the north of sweden.

Cons

I have not experienced any particular problem with the system, but we have now a system that is common for the whole company and we will therefore shift to that system.

Review Source

Bjorn E.  
Digitaal Marketeer  
Used the software for: 1-3 years

### "Veelzijdige software met correcte pricing"

February 4, 2026

5.0

Enorm vlotte setup die weinig tot geen technische knowhow vereist. Zelfs het opzetten van ontvangstflows e.d. in verschillende talen gaat snel, en is netjes geïntegreerd in de hele tool.

Pros

\- Eenvoudig op te zetten - Meertaligheid van de interface en het gebruiksgemak om meerdere talen op te zetten in onze check-in flow is een grote plus - Ongelimiteerd aantal administratoren (handig voor ons, zo kan zowel IT, marketing als HR elk een eigen account hebben in Vizito) - Goed notificatiesysteem - Makkelijke follow-up van gebruik en bezoekersregistratie in dashboard

Cons

Om eerlijk te zijn ondervonden wij geen minpunten binnen Vizito. De tool is sterk veelzijdig, zonder complex te worden. Alle features zijn makkelijk in beheer, en je gebruikt enkel wat je nodig hebt.

Review Source

R

Reviewer  
CEO  
Used the software for: 3-5 years

### "Best in class"

January 27, 2026

5.0

My overall experience with Vizito has been very positive. The platform is intuitive, reliable, and easy to deploy, which made adoption smooth for both staff and visitors.. Overall, it’s a solid, professional solution that does exactly what it’s supposed to do.

Pros

The reliability, the UX clarity, the customer service and the attention we have got since years of using this app

Cons

Honestly, there wasn’t anything I disliked about Vizito. The platform does what it promises, is intuitive to use, and fits well with our needs. At this stage, I don’t see any specific shortcomings or areas that clearly require improvement — which is rather a good sign

Review Source

R

Reviewer  
General Manager  
Used the software for: Less than 1 year

### "Ervaring Genk Cargo Connect "

January 20, 2026

4.0

Wij waren op zoek naar een eenvoudig aanmeldsysteem met de mogelijkheid om 2 verschillende bedrijven te integreren. Van eerste kennismaking tot installatie zijn we heel tevreden.

Pros

Het was een snelle en eenvoudige installatie met begeleiding van Vizito. We hebben de mogelijkheid om 2 bedrijven in 1 systeem te integreren.

Cons

We hebben tot nu toe nog geen minpunten gevonden..

Review Source

R

Reviewer  
IT support  
Used the software for: Less than 1 year

### "Retour d'expérience Vizito pour le gestion des visiteurs"

January 20, 2026

5.0

Agréablement surpris à tous les niveaux. Prix, support, fonctionnalités. Tout y est. Je suis très satisfait d'avoir trouver cette solution pour la gestion des visiteurs sur notre site.

Pros

La simplicité d'utilisation, l'interface user friendly. la possibilité d'utiliser une tazblette virtuelle via web browser pour les teste avant mise en production. Le support Vizito hyper réactif.

Cons

Aucun pour le moment, tout fonctionne comme il se doit. Je n'ai rencontré aucun blocage. Le software est très bien pensé pour nos besoin.

Review Source

R

Reviewer  
Project Manager  
Used the software for: Less than 1 year

### "A simple, powerful and valuable tool"

January 20, 2026

5.0

Visitor registration for audit purposes was a driver for the introduction of a cross-location solution. We were pleasantly surprised by the support during the introduction and the speed at which we were able to proceed in the end.

Pros

Vizito is a simple tool that meets our needs perfectly. SSO for easier user management, Teams integration for notifications and GDPR as an out-of-the-box feature convinced us and made a lasting impression. We haven't found any other tool with the same range of functions at such favourable conditions (price, support, openness to changes).

Cons

There are a few minor things that could be improved: - Batch numbers could be better integrated. - Individual functions for locations could be improved (cross-location users, employees as hosts at other locations).

Review Source

Chris C.  
Managing Director  
Used the software for: Less than 1 year

### "Easy, Secure & Competitive"

August 23, 2022

4.0

Visitor registration in line with GDPR. We previously had a book however other visitors were able to see who previous visitors were.

Pros

Works on Android tablets which is great as i don't see the need for an expensive Apple tablet just to run a registration system. Some good features, most importantly documents/agreements for things like health and safety. Support is good and the value for money compared to similar products is great.

Cons

I think the product could be a bit more attractive in terms of its interface. I also initially had an issue of my tablet locking rather than staying on the sign in screen but i think i made an error with the settings.

Review Source

R

Reviewer  
Prepress / IT Support  
Used the software for: Less than 1 year

### "Good working system but needs improvement"

April 28, 2023

3.0

would be good if the space inside was structured accordingly , there are a lot of spaces that could have been utilised for convenience of reloading the labelss, would have been better if there are other ways to customise the position the printer and the output labels....

Pros

ease of use, sleek design , looks professional, robust construction

Cons

inconvenient internal structure, lack of ability to customise setup externally

Review Source

JH

Jamie H.  
Community Manager  
Used the software for: Less than 1 year

### "Modern and Easy to use"

December 16, 2025

4.0

This system is not for everyone, but for the more modern, technology properties, it's a great way to handle and track visitor management.

Pros

The Value for the price is excellent! Easy to set up and use, would definitely recommend. Finding training videos and FAQ's online was a breeze for references to learn and expand the system for our needs.

Cons

The learning curve for the visitors when many guests are elderly and not handy with their phones to coordinate the app and QR code technology.

Review Source

R

Reviewer  
Support Manager  
Used the software for: 3-5 years

### "Easy to use"

October 14, 2025

4.0

Pleased and satisfied with the product. We have used it on several of our locations, but now we only have to use it on 1 of thoose.

Pros

Easy to setup and maintain. Does the job :-) We have used it on several of our locations and both employees and customors are pleased.

Cons

Nothing comes to mind. I have asked the persons who configured it - they said the same. So in general, very pleased.

Review Source

R

Reviewer  
IT-Manager  
Used the software for: Less than 1 year

### "Efficient and Professional Visitor Management Solution"

November 11, 2025

5.0

Overall, Vizito is an efficient and well-designed visitor management system that simplifies the check-in process and enhances security at the front desk. It’s easy to set up and provides all essential features for medium-sized companies.

Pros

The interface is clean and user-friendly. Visitor registration is fast and intuitive, and the digital sign-in process gives a professional first impression.

Cons

The admin dashboard could offer more advanced analytics and better multi-location management features.

Review Source

R

Reviewer  
CIO  
Used the software for: 1-3 years

### "No nonsense visitor sign in"

December 3, 2025

4.0

Pros

Easy to use tool for end users to sign in at the reception. Once setup everything is running and reliable.

Cons

Back end is a little complicated and not the most intuitive but documentation helps you through it. Some settings do have very limited documentation.

Review Source

R

Reviewer  
Operations Manager  
Used the software for: 1-3 years

### "A Good Modern Visitor Management System"

April 30, 2025

4.0

Very positive. Once familiar with the back end, it's quick to make changes to the fields necessary to fill in for our company. The QR code issue (above) is sometimes an issue though. But overall, a good modern system for signing people into our company & building.

Pros

The modern, intuitive user interface which is very customisable to each company, or even different events within our own company. Also the reports you can access & download are extremely valuable.

Cons

I find the QR code to sign in on a mobile device changes sometimes. To avoid queues to sign in, we print the QR code so people can scan & input on their phones. But every so often, the QR code seems to change, and the scan does not work. It's not until I check the QR codes on the screen vs. the one printed do I see that they are different. It's less of a problem with the system and more user issue! Sometimes the keyboard is tricky to find certain symbols. That is very much a user issue.

Review Source

R

Reviewer  
IT Manager  
Used the software for: 1-3 years

### "IT Manager"

March 24, 2025

5.0

Very Good Experience and great feedback from our visitors

Pros

Simplicity , adaptability and industry alignment are keys factors

Cons

At the moment all our issues have been well handled by Vizito Support Team. For future roadmap it would be perfect that Vizito could integrate in its portfolio an employee access control solution so that everything is integrated in a single platform.

Review Source

R

Reviewer  
Administrator  
Used the software for: Less than 1 year

### "Convenient, customizable solution to reigster our Guests"

April 28, 2025

4.0

Easy and fast way to register our guests and to overview the Dashboard.

Pros

Possibility to adjust many Options Features and Integrations to our needs. Support that is quick and try to solve everything fast! Provided FAQs with easy step by step description.

Cons

In our case that the Sign Out Text is not adjustable.

Review Source

R

Reviewer  
R&D Engineer  
Used the software for: Less than 1 year

### "Convenient system, but with some complications."

September 6, 2023

4.0

Overall, very convenient and powerful registration system, with a lot of options and tools.

Pros

Registration of guests, inviting guests, getting notified, automatic connection with printer. The overall functionality is lovely once it is all setup and works as expected.

Cons

The fact that other label printers did not work that well with the system and that the recommended brother printer often (when labels are reloaded), loses connection to the iPad we setup. This results in at least once a week reset of the systems connection with the iPad and Printer. This gets annoying.

Review Source

R

Reviewer  
IT Manager  
Used the software for: Less than 1 year

### "A good, complete and cheap visitor management tool"

July 18, 2023

5.0

We are very happy with this tool. From the beginning all is working well, and we haven't had problems.

Pros

This tool is very easy and quick to deploy. For us, this tool covers all functionalities that we needed.We love its chat suport. They always solve our questions very quick.And the price is very interesting.

Cons

As a detail, we would like to select the field that the visitor selects when he does the check-out. Currently we only can use the same field that the guest use to search hisself within the registered visitors list.

Review Source

R

Reviewer  
Marketing Communication Coordinator  
Used the software for: Less than 1 year

### "Seamless Visitor Management thanks to Vizito"

August 10, 2023

5.0

From the moment we integrated Vizito into our visitor management process, we noticed a remarkable improvement. The user-friendly interface makes the registration process quick and efficient, resulting in a smooth experience for both our visitors and staff. The customization options are a standout feature, allowing us to tailor the platform to match our branding, creating a professional and welcoming impression on our guests.In conclusion, Vizito has exceeded our expectations as a visitor management solution within CRiON. Its user-friendly interface, customizable features, security enhancements, and stellar customer support have transformed our visitor registration process into a streamlined and secure experience. Without a doubt, I give Vizito a full five stars and highly recommend it to any organization looking to elevate their visitor management system.

Pros

One of the most valuable aspects of Vizito is its robust security features. With the ability to pre-register visitors and automate badge printing, our security protocols have been strengthened. The photo capture functionality ensures an extra layer of identification, enhancing the safety of our premises. Furthermore, the real-time visitor tracking capability grants us insights into visitor traffic, helping us optimize our resources effectively.

Cons

If there is one small drawback to mention, it is that the response time of the mobile app on the iPad could occasionally be a little bit faster sometimes. Furthermore, it might be helpful to have a phone application for the admin side, allowing us to easily and quickly access check-ins/check-outs on this. However, this small delay had minimal impact on our overall positive experience with Vizito.

Review Source

R

Reviewer  
QESH-manager  
Used the software for: 1-3 years

### "review Vizito"

September 8, 2022

4.0

Vizito made it possible to give us an overview of which external people are in house. During registration we also provide some mandatory safety and hygiene rules which now is also provable during audits.

Pros

A custom made very easy to use and visual package. It enables us to get an overview of which visitors and contractors are in house and we can make easily a list of them when there is an evacuation.

Cons

The integration of a color label printer wasn't possible or we were unable to get it working despite several telephone calls with the friendly helpdesk. A black and white labels printer was successfully installed and still operational.

Review Source

R

Reviewer  
Global Marketing Manager  
Used the software for: 1-3 years

### "Great Software for a reasonable price!"

September 2, 2022

5.0

We have been using the software for 2 years and the overall experience has been great.

Pros

We use the software so that we can keep track of who enters and leaves the facility for food safety and for our emergency response plans. This software was easy to set up and start using right away. We can add specific waivers or legal documents for signature as needed. We can easily download the logs for our food safety program. And the software is easy to use on an IPAD and allows for touchless and self-checkin/out.

Cons

I have not had any issues with this software. Any questions were quickly answered by Vizito staff.

Review Source

R

Reviewer  
Assistant manager  
Used the software for: 3-5 years

### "Software that will help you do your job - easier, faster, more efficient "

August 25, 2022

5.0

Pros

Very good software for visitor management and registration. Vizito is very easy to use with a lot of different features for small and big companies. It is also GDPR complient. Higly recommend it!

Cons

Depending of the local laws and regulations - maybe in the future implement face recognition for repeat guests.

Review Source

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