# Page 6 | Vizito Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Vizito the right Visitor Management solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147970/Vizito/reviews

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Vizito

4.7 (168)

[View alternatives](https://www.capterra.com/p/147970/Vizito/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Vizito

## Showing most helpful reviews

Showing 126-150 of 168 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TH

Tony H.  
Senior Manager - Facilities  
Banking  
Used the software for: 6-12 months

### "Feedback"

October 23, 2018

5.0

Highly recommended and cost effective.

Pros

Very simple with a very user friendly interface.

Cons

Not able to update all my sites at the same time. Every time I need to add a new host, I need to do it on the 3 sites separately. It would be great to have one master access that can update the sites simultaneously. We are still awaiting for an update that allows the system to send notifications by email.

Review Source

BM

Benoit M.  
Digital Officer  
Chemicals  
Used the software for: Less than 6 months

### "VIZITO for a medium company / Multisite"

May 13, 2022

5.0

Very easy software, user friendly and very good support from VIZITO.

Pros

Easy to setup and to use Rich functionnalities Badge printing Multisite management

Cons

Tricky printer setup (for badge printing on labels).

Review Source

Response from Vizito

May 19, 2022

Thanks for providing feedback! We're working hard on redesigning the badge printing setup.

Jo D.  
ICT Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Excellent product for visitor registration"

October 23, 2018

5.0

Very positive

Pros

The ease of setup and the interaction with support

Cons

Pricing might seem a bit high for an app you will be using for years

Review Source

DA

Dan A.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Digital Reception with Vizito"

August 31, 2022

5.0

Pros

Ease of use and implementation and usage

Cons

the Backend is a bit dificult to navigate into it if you are a new user - not very intuitive

Reason for choosing Vizito

Less costly

Review Source

Response from Vizito

September 9, 2022

Hello Dan, I appreciate the time you took to give us 5 stars! We love to help our customers with any difficulties they might have. We have also made some improvements and recently added a Wizard tool to guide all new users in the backoffice! Kind regards, Mary

TC

Tim C.  
Senior IT employee  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Perfect Solutions"

October 17, 2019

5.0

We have an amazing experience with this application Vizito and we now use it on 6 locations in Europe and maybe expanding over more sites. The support is also perfect and when the system is running we do not have any more support needed.

Pros

Easy to use, All options that we need available, Professional looks. Just a perfect solution!

Cons

It is made for iPad so maybe some options need to be available in portal for PC use like Printer options.

Reason for choosing Vizito

Other locations already use it and we have when we saw it on that location we knew we also want Vizito

Review Source

DL

Dominiek L.  
CIO  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Perfect fit with our needs"

May 16, 2019

5.0

Very good customer service that creates correct expectations: they explain workarounds or make clear commitment regarding issues (quick fix or roadmap).

Pros

The software is simple, user friendly and integrates with elements that were very important for us (Active Directory, AeroHive WiFi to generate access rights, Belgian eID-cards, ...)

Cons

We jumped on it in an early stage of the software, some features were missing, but when this feedback was given to the Vizito support team, a solution was always provided in a quick and robust way.

Review Source

CS

Cindy S.  
Assistant to Development  
Higher Education  
Used the software for: 1-2 years

### "Library Usage"

August 18, 2022

5.0

Pros

Easy to manage and user-friendly with our students and staff.

Cons

I have no cons to express at the moment.

Review Source

Response from Vizito

August 19, 2022

Hello Cindy, thank you for your great review. We love to hear that you find it really user-friendly. It is something that we strive for. Kind regards, Steven

RL

Richard L.  
Head of Systems  
Architecture & Planning  
Used the software for: I used a free trial

### "Just what we needed"

February 25, 2019

5.0

VERY GOOD. Cannot fault it at all. I will be recommending to elsewhere.

Pros

We find this system just perfect for our requirements. Having trialed a few it seems others tend to over complicate their system. This is easy but functional. 5 stars!!

Cons

Would be nice to be able to see the device battery without having to come out of the app. As the tablet is in a case it is a hassle having to open it up to press the home button. This is my ONLY reccomendation.

Review Source

LC

Luca C.  
IT Mananger  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Del Conca Group Vizito implementation"

October 18, 2019

4.0

Pros

Costumer service is awesome. The reps are always on track. The software is pretty solid and also the partnership with bouncepad was a nice to have. Flexibility on developing custom settings

Cons

At the moment missing a proper multi tenant setup with different visitors types (es. Guests and Suppliers) Would be nice to be able to have more graphic customization options for the main pages

Reason for choosing Vizito

Features vs price and customer support

Review Source

MC

Matteo C.  
IT Dept.  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Good Software"

July 30, 2019

5.0

Speed-up Check-In/Out processes

Pros

Multilingual support and Customization..

Cons

The layout was initially a bit poor but with updates now is OK

Alternatives considered

[Greetly](https://www.capterra.com/p/225877/Greetly/)[CoReceptionist](https://www.capterra.com/p/176410/CoReceptionist/)[The Receptionist for iPad](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/)

Reason for choosing Vizito

Price, Multilingual support, Customization, Android Compatibity, Outlook integration.

Review Source

IJ

Ifan J.  
Assistant Head Of Corporate Services  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Exacatly what we needed"

August 6, 2019

5.0

Helping our main reception area comply with GDPR.

Pros

Android platform. As we a G Suite for Education users it was imperative to keep the theme throughout the company on all devices. Customer Support is also the best I have experienced in the sector, can't fault it whatsoever. That goes a long way in my books, even pre sales the advice was first class

Cons

I can honestly say nothing, as it ticks all the boxes we need.

Review Source

AR

Alexander R.  
IT Analyst  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Customizable Visitor Management System"

May 6, 2022

5.0

Pros

Customer Support is amazing! If I have questions or issues, they respond promptly and help get to a resolution.

Cons

Badge designer was difficult to use. Luckily, I was told they are wokring on improving this tool.

Review Source

Response from Vizito

May 10, 2022

Thank you for providing feedback Alexander! And indeed we're working on improving the badge editor!

JN

Jean N.  
IT  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "From the first free trial to production it only took 4 days. Including translation ! Wow!"

February 27, 2018

5.0

For our ISO certification we need to have guests log in at the entrance. This is very easy.

Pros

It's very easy to use. My colleagues quickly were able to use it, and signing new guests in is very easy. The support staffs were very helpful, and we had the iPad app plus the backoffice web translated into Danish within a day.

Cons

It's really hard to find something to not like. We have asked for a GDPR compliant version with the possibility to delete logs of previous visits. It's in the process of being implemented.

Review Source

SSK

Simon Strand K.  
Systems Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use, highly customizable, perhaps the best support I\`ve experienced. Truly a great product! "

September 29, 2017

5.0

We got a very satisfied customer for which we set up this solution. They use it everyday and think it\`s highly fuctional and professional looking even for their users that are not very tech savvy. For LDAP integration, you have to know some LDAP (obviously). I\`m certainly no expert at this, but the team at Vizito helped out alot and made all our ideas come true.

Pros

The users themselves can customize the look and feel very easily and on the fly. It work great with LDAP integration and the support is beyond what is expected. We are very happy with the product.

Review Source

ER

Edgar R.  
IT Manager  
Education Management  
Used the software for: 6-12 months

### "Vizito 2016"

July 27, 2016

5.0

Great product easy to use. It is fast and the IPAD solution is well integrated. The labels are cheap and you can customize the software to meet your needs.

Review Source

AK

Austin K.  
Senior System Engineer  
Utilities  
Used the software for: Less than 6 months

### "Vizito for my organization"

May 13, 2019

5.0

Pros

Easy to use, customize and supported by the great supporting crew. Willing to listen to customer requirement. Save my receptionist time and effort.

Cons

The SMS part should, can take away the IDD code because mostly local entry of mobile phone will do.

Review Source

JD

Jessica D.  
Compliance & Internal Projects Manager  
Retail  
Used the software for: Less than 6 months

### "Great Service & Good Product"

August 21, 2018

5.0

A great experience with very helpful staff always available to answer any questions. We got vizito to cover our un-maned reception area and have had a lot of compliments from customers and visitors about how good it is.

Pros

\-Easy to use. -Can be personalised with your company colours and logos. -The only software I could find that worked with Android.

Cons

\- I have no cons for the app, it works well for us and the only issues I had installing it were due to our companies IT System.

Review Source

AS

Anton S.  
Head of IT  
Retail  
Used the software for: Less than 6 months

### "Really good and flexible"

March 28, 2019

5.0

Pros

Easy to setup and use. It is really usable to replace paper log book.

Cons

No separate privileged user account to set up. All configuration and usage activities could be done under single account. No separate account for device.

Review Source

LV

Leen V.  
Purchaser  
Building Materials  
Used the software for: Less than 6 months

### "Vizito "

February 18, 2019

5.0

Vizito is a great system, it has saved us the cost of a person at the reception. The customer service is a bonus. The instant help via the chat is a great reason why we have choosen Vizito.

Pros

The ease it takes to work with it. The dashboard is well build

Cons

The flexibility, for example when people arrive who won't have an appointment. They would have to know who works in the company if they want to register. We had to add a sign to give the options.

Review Source

GM

Geneva M.  
Office Administrator  
Real Estate  
Used the software for: Less than 6 months

### "Amazing Support! "

February 28, 2020

5.0

Any time we have any questions the support team is readily available to assist you with amazing customer service

Pros

It's very easy to navigate and is essential for our office space.

Cons

Just that we didn't implement it sooner!

Review Source

AU

ADAEZE U.  
owner  
Events Services  
Used the software for: Less than 6 months

### "Pretty solid app"

October 23, 2018

3.0

I run an event technology business and use Vizito to register guest for various functions.

Pros

The Vizito team is readily available to help and answer questions as needed. They go above and beyond to help get you up and running. They are always willing to help and even remote into my computer to make sure everything is working well. They answer my emails quickly and effectively. The app does a great job allowing you to customize to your liking. You can pretty much make it your own

Cons

The app has a loading gear icon that appears once you select the sign in button from the user interface screen. I also lags once in a while which could be due to the connectivity but it would be great to have an offline option for the app.

Review Source

LP

Lars P.  
Customer service agent  
  
Used the software for: Less than 6 months

### "We've had a great experience with Vizito. They helped us with every problem along the way."

April 18, 2018

5.0

a smoother reception of our visitors. Maybe some people will miss the human contact of a receptionist.

Pros

We've only been using it for some weeks but the response from both the visitors and visitees has been very positive. No more waiting in line when they're visiting our company and the visitee immediately knows who has arrived and can come greet the visitor.

Review Source

GB

Giovanni B.  
IT Senior Specialist  
  
Used the software for: Less than 6 months

### "Very easy to use since first attempt, especially from a desktop interface"

June 1, 2017

4.0

Pros

Quick badge printing, free choice of background, very exhaustive pc user interface, language selection of interface (localization could be improved for some items)

Cons

There is not a short way to quickly check-in the most recurring visitors who expect to reduce to the minimum any procedures as they frequently access the premises

Review Source

JC

Jan C.  
Director  
Mental Health Care  
Used the software for: Less than 6 months

### "easy to use"

August 31, 2020

4.0

quality product, quick answer and solution

Pros

easy to use by everyone in the company. Little cumbersome

Cons

linking to QR scan would be ideal for us

Review Source

JL

Joke L.  
Executive assistant/Receptionist  
Computer Software  
Used the software for: Less than 6 months

### "Itineris"

October 23, 2018

3.0

I do like it:-) It makes my job a bit more comfortable

Pros

I do find it fancy and it takes some time so that I can focus myself on where the people have to sit.

Cons

there are several steps to cross and it takes time to make the registration...It does not mention where the person can sit. If there are a lot of people, we have a long queue.

Review Source

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