--- title: "Mango Practice Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mango Practice Management Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more." source_url: "https://www.capterra.com/p/147972/Mango-Billing/" page_type: "product" language: "en" --- # Mango Practice Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mango Practice Management ## What is Mango Practice Management? Mango’s advanced Smart Task tools give you the insights & ability to streamline workflows to save time & improve outcomes. These include Automatic Notifications on priority tasks, a built-in “tax due date” calendar, an array of project dashboard filters/sorts, & more. Prioritze daily activity at your practice based on due date/urgency, team member availability, or a client’s profitability. ## What is Mango Practice Management used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Time and Expense](https://www.capterra.com/time-and-expense-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Overall rating Based on 60 user reviews Reviews sentiment Positive 67% Neutral 13% Negative 20% Starting price $35 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Mango Practice Management alternatives Highest Rated [4.7 (1,740)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,314)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (2,057)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (823)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147972/Mango-Billing/alternatives/) ## FAQs about Mango Practice Management Overview ### Which roles and teams benefit most from Mango Practice Management? Mango Practice Management is most used by accounting firm owners, presidents, and executives who need visibility into firm operations, client work, and team performance. CPAs, accountants, and bookkeepers use it to manage workflows, deadlines, and documents, while office managers and administrators streamline scheduling, task coordination, and day-to-day practice operations. Answer based on 60 reviews Overview ### What company size and industries is Mango Practice Management built for? Mango Practice Management is built for small accounting firms, with 100% of reviewers from small businesses and 97% from Accounting. It serves tax professionals, bookkeepers, and CPA practices that need one system for workflows, client communication, billing, time tracking, and documents, with limited use in Education Management and Law Practice at 2% each. Answer based on 60 reviews Features and Usability ### What are the key features of Mango Practice Management? Mango Practice Management includes core practice tools like time tracking, billing and invoicing, client management, and due date tracking. Reviewers also focus on document management features such as secure file sharing, client portal access, electronic signature, and Outlook-based document sending, plus reporting for billing, staff activity, and client work. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does Mango Practice Management integrate with? Mango Practice Management integrates with Microsoft Outlook, Google Calendar, QuickBooks, QuickBooks Desktop, QuickBooks Online Advanced, Drake Tax, and Doc.It Suite. Its catalog also includes Gmail, ATX, Lacerte Tax, ProSeries Tax, Intuit ProConnect Tax, Mailchimp, and Brevo, covering email, scheduling, accounting, document management, and tax software. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does Mango Practice Management offer? Mango Practice Management provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup and feature review. Answer based on 5 reviews Getting Started and Support ### What customer support options does Mango Practice Management offer, and how do users rate the experience? Mango Practice Management offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as friendly, knowledgeable, and quick to help, especially through chat and training. However, others report slow follow-up, delayed fixes, limited status updates, and onboarding or bug issues that can take weeks or months to resolve. Answer based on 25 reviews Security ### How does Mango Practice Management handle data security and access control? Mango Practice Management uses secure file transfer, portal access, file requests, digital signatures, question-and-answer secured links, and end-to-end encryption for sharing sensitive client documents. Reviewers say email integration makes secure exchange easy without portal logins, though some note the default security questions are geared toward U.S. tax users. Answer based on 10 reviews Features and Usability ### What features does Mango Practice Management offer? Mango Practice Management offers billing, reporting, client payments, document workflows, and practice management tools in one system. Small accounting firms often like the broad feature set and ongoing updates, but some teams run into broken functions, limited customization, weak integration between apps, and a learning curve during setup. Answer based on 17 reviews Features and Usability ### How well does Mango Practice Management handle client management? Mango Practice Management handles client communication, document sharing, online payments, and portal-based workflows reasonably well for many firms. Accounting and tax teams often find client access straightforward, but some offices report portal usability issues, limited bulk client changes, download-heavy document handling, and occasional billing or balance errors. Answer based on 14 reviews ## Features AI summary Based on 13,683 Workflow Management reviews Capterra data shows that buyers of workflow management software rank the following features as their top priorities: - **Task Management** (**50%** of reviewers rated this feature as critical) - **Progress Tracking** (**46%**) - **Business Process Automation** (**43%**) Mango Practice Management supports all three features that reviewers identify as most important: **Task Management**, **Progress Tracking**, and **Business Process Automation**. Together, these capabilities help businesses organize work, monitor task status and deadlines, and automate repeatable processes, allowing teams to improve visibility, reduce manual effort, and keep operations moving efficiently. Task Management 3.1 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Business Process Automation 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Access Controls/Permissions 4.3 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Collaboration Tools 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together File Sharing 4.3 (20) 70.00% of 20 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Document Storage 3.7 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Mango Practice Management 148 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Receivable: Track outstanding invoices and the money owed from clients - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic Backup: Data is backed up automatically to prevent data loss - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Budgeting/Forecasting: Create budgets based on historical data and future projections - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Encryption: Convert data into a code for security - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Accountants: Software specialized for accountants and accounting firms - For CPA Firms: Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals - For Tax Practices: Designed for tax practices - Full Text Search: Search for specific words or phrases within a document or database - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Leave Tracking: Manage and track employee attendance - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Party Signing: Share documents with different users to collect multiple signatures - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Online Time Tracking: Track employee and task times using internet connection - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - QuickBooks Integration: Integrates with QuickBooks - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Tasks: Set the frequency of a task's occurrence - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Tracking by Client: Track time worked per client - Time Tracking by Project: Track time worked per project - Timesheet Management: Track the amount of time spent on a job or task - To-Do List: A digital list of items that need to be completed - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.6 (60) 3.6 Based on 60 reviews ## Pricing Value for money 3.7 (54) Free Trial Basic $35.00 Per User,Per Month Plus $55.00 Value for money 3.7 (54) 3.7 Based on 54 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)[ Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)[ UltraTax CS](https://www.capterra.com/p/79430/eDiscovery-Point/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (56) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (56) 3.8 Based on 56 reviews ## User reviews Overall rating 3.8 Based on 60 reviews Filter by rating 5(27) 4(13) 3(8) 2(6) 1(6) Mentioned topic Sorted by most recent KF Keith F. President Accounting ### "DO not purchase Mango Practice Management " 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 19, 2025 I have been working with support over the past year and continue to get talk and very little progress. I would never recommend someone buy this software. The customer service is horrible, the deliverable is poor and all you get is a lot of promise with little results Pros I love the concept of this software. I am a CPA who needed something to track time from staff so it could be later billed but mainly needed the reporting to provide me feedback regarding staff realization and profitability on clients to make sure we are properly charging them for the service they are getting. Cons Over the past year the software has become much less reliable. We have had trouble accessing the software or more specifically running reports. We try and run basic reports and the software generates an error and does not allow the report to be run. The primary report I need would be a summary of time spent and related billings by client by service code such as actg, tax, payroll. Right now I can run a report for a client and see the summary of my revenue and time spent but cannot determine whether I am making money on one service such as tax and losing on another like payroll. Mango is marketing as a software to help accountants and attorneys manage their practice but lacks the basic skills to do so. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Matt C. CPA Accounting ### "After much patience - disappointing" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 April 18, 2025 We transitioned from Imaginetime to Mango when Imaginetime became obsolete because we figured the onboarding would be seamless, as they were the same company. We were wrong. There were errors in the data that, after 4 months of trial and error, we found the problem. This should have been a red flag, but with each program update, functional items, such as menu dropdowns, report data, and invoice data would change or just not work. Customer support is always very nice, and if was something isolated they would work with you until it is fixed, but if it is a program glitch, they send it to the dreaded "Dev Team". I have sent things to the dev team a year ago that are still waiting to be addressed. These are non functioning programming items, not new features I would like to see. In addition, the onboarding does not give you a good sense of how certain setup items affect billing. When we asked why certain billing features were not working the way we wanted, they could not figure out why. Eventually we figured it out ourselves, we had to go in and change every client, as there are no bulk changes. Pros Love the layout and structure of the program. Wish it actually worked better. The layout of separating billing, task management and client portal was good. Cons Biggest item. Errors. Errors on invoices and errors in reporting. Secondary items, the fact that they staff can not be assigned to a project, only a task within the project. Filters were hit and miss. Client dashboard showed annual revenue figures to the entire firm Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Doug M. CEO and Founder Accounting ### "Mango Practice Management Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 7, 2025 Overall, their platform is well built but I wanted a lot more than what the platform offered. Their customer service is great though. Pros The document management function was great. Cons I had a lot of issues with the workflows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Charity L. Admin Accounting ### "Find something more reliable" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 April 6, 2025 Our accounting and tax firm switched to Mango from Imaginetime. Looked like a great program. Seemed easy to use, and nice report layouts and many options. However, consistently over the year we were with them we had several issues, such as incorrect data on reports. You could run two reports with same data and end up with different amounts. Invoicing issues which were being witnessed by our clients making us look imcompetent. Several invoice layouts didn't even work. We ended up doing twice as much work trying to ensure correct data that we switched before our one year membership was up. Pros Clean simple look and appeared straightforward with lots of reporting and invoicing tools. Cons Performance errors, incorrect data, lack of assistance. Switched from [ImagineBilling](https://www.capterra.com/p/142550/ImagineBilling/) Imaginetime was becoming inactive and we were forced to find alternative. Was informed Mango was best replacement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KO Kurt O. Owner Accounting ### "Good Software experience with Mango" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 19, 2024 Overall very good. Very friendly people to deal with. Pros Good software, is as advertised. Very well thought out. Cons I need a little more help navigating around, initial training. Alternatives considered [Financial Cents](https://www.capterra.com/p/186837/Financial-Cents/) Reasons for choosing Mango Practice Management The demo was better. I felt the training would be better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HO Hunter O. Tax Accounting Accounting ### "Mango Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 November 4, 2024 Pros It is my first day at a new company and Mango has been frustrated to get signed into. My boss already doesn't like me, and I made a poor first impression thanks to Mango. Cons I can't sign in. I have tried re signing in 5 different times, different browser, incognito etc. Switched from [CS Professional Suite](https://www.capterra.com/p/89836/CS-Professional-Suite/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jeff B. CPA Accounting ### "Mango is an upgrade" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2024 Easy to navigate and access the time entry and invoicing features. Pros Ease of access, web based. Pretty intuitive menus and functionality. Ease in finding historical invoices and notes. Cons Multiple steps involved in generating an invoice. Import of prior system data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Melissa F. office manager Accounting ### "Satisfied " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 29, 2023 Pros Mango is user friendly and easy to navigate. Cons There are still some minor items that need to be tweaked for us to run smoothly like we were with Imagine Time. Such as report options/filters, invoice formatting and I miss being able to have multiple tabs open to look at different items at once. Reasons for choosing Mango Practice Management Price and already has a relationship with the Mango team. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Thomas S. OWNER Accounting ### "Excellent program to transfer large files" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2023 Everything has worked fine. Pros Being able to securely transfer files. I use the program to send data files and large Quickbooks files. It works as expected. Cons A little more expenses than I'd prefer. Other than that, I have no complaints. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 20, 2023 Thomas, Thank you for your review and your continued support! If there are ever features or changes you'd like to see, please reach out to our support team. We take pride in the fact that Mango is built by accountants, for accountants. This means we rely on faithful customers like yourself to guide us on ways to continually improve. KN Kathy N. Owner Accounting ### "Mango Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 12, 2023 I am still relatively new to Mango, but am already seeing a difference in tracking task and workflow management. Pros Mango has US Based support, friendly & patient staff, easy to handle client needs & workflow management in one place Cons There is a learning curve to Mango. However, the staff is very patient and helpful. They are also very open to suggestions to make the software better from the user end. Reasons for choosing Mango Practice Management US Based Support. Friendly staff Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 14, 2023 Thanks and welcome to Mango, Kathy! We appreciate your support and business. As you know, our support team is ready and willing if you have questions or feedback on what you'd like to see added/updated. Mango is built for accountants, by accountants. That means your insight and feedback are critical for continued innovation! [View all Reviews](https://www.capterra.com/p/147972/Mango-Billing/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Canopy vs Mango Practice Management](https://www.capterra.com/compare/147972-150647/Mango-Billing-vs-Canopy-Tax)