# Page 2 | Mango Practice Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Mango Practice Management the right Workflow Management solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147972/Mango-Billing/reviews

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Mango Practice Management

3.8 (60)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Mango Practice Management

## Showing most helpful reviews

Showing 26-50 of 60 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DR

Dan R.  
President  
Accounting  
Used the software for: 2+ years

### "Mango Practice Management Allows Me to Focus on Clients and Engagements"

August 4, 2023

5.0

Pros

Ease of use and data entry (T & E); customer support; options to invoice; options for me to bill at different rates

Cons

Nothing from my practice perspective! It has everything I need for my forensic accounting practice.

Alternatives considered

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing Mango Practice Management

The simplicity of what I needed for my practice; price point; customer service; commitment to continue to improve the product

Review Source

Response from ProfitSolv

August 9, 2023

Thank you for the kind words, Dan!

PL

Paul L.  
Owner/Member  
Accounting  
Used the software for: 2+ years

### "Accounting Firm Review"

August 31, 2023

5.0

Your team is great to work with and assists quickly in fixing any problems and also in helping us role out new signature pages each year.

Pros

Our firm enjoys the integration with Outlook in that we can send docs, receive docs and capture signatures all within Outlook.

Cons

We dont use the data management as much due to already having one, we did try to explore this and decided against using as we enjoy the search ability of Doc.it in that realm.

Alternatives considered

[Doc.It Suite](https://www.capterra.com/p/130194/Doc-It-Suite/)[Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)

Reason for choosing Mango Practice Management

We have a hybrid system here at our office and use yours and Doc.it together.

Review Source

Response from ProfitSolv

September 14, 2023

Thanks for your feedback, Paul! We appreciate your support and business. Please feel free to reach out to support if you have questions about specific features or feedback on what you'd like to see added/updated, specifically around our DMS. Mango is built for accountants, by accountants. That means your insight and feedback are critical for continued innovation!

CP

Cherie P.  
President  
Accounting  
Used the software for: 1-2 years

### "Think twice about moving to Mango Billing"

July 11, 2023

2.0

Implementation was fine, as we imported our own data using Mango's templates. There were minor fixes that tech support needed to correct and those were done mostly on time.

Pros

The reporting ability of Mango during the demo was the feature that compelled us to move to Mango. As well as, the ability to track staff loaded costs in certain reports. Unfortunately, all reports that were demo'd are not available in the working version.

Cons

Current support for Mango Billing is horrible. It took support 4 months to get back to us about an import error that we experienced at the beginning of tax season. We did not hear back until after April 15th. By then, our staff hand entered our tech charges, so we could bill.Certain support folks are not knowledgeable and provide the incorrect procedures.

Review Source

Response from ProfitSolv

August 9, 2023

Cherie, We apologize for your experience with our support team. We have made major changes to our team to offer the most helpful and knowledgeable support that the industry has to offer. We've made a large investment in our engineering and product teams to bring more features that help you run your practice efficiently and effectively. If you haven't recently, we would suggest you reach out to our customer success team to show you the features you're looking for and answer any additional questions you may have. We are here to serve you and appreciate your feedback.

PS

Patty S.  
President  
Accounting  
Used the software for: Less than 6 months

### "One month in, and still not able to get Clients moved over, nor Items from QB"

December 29, 2022

3.0

I don't have much experience, because Mango Support has been busy it seems. After my one Appt with \[SENSITIVE CONTENT\] (who is actually very nice) I was never able to book another one; I chatted trying to get one, but the Chat person said \[SENSITIVE CONTENT\] was busy and Booked up. Hmm. So here I sit, wondering why in the World \[SENSITIVE CONTENT\] recommends Mango? He probably had a way better experience with it? It is a shame, as the Program has a good feel to it, but Support so far has been abysmal.

Pros

The Program looks lovely, great feel to it, although I've yet to be able to use it.

Cons

No Support. I called to ask when Support was going to help me move things over, early on, after signing up and paying for the 1st Month; the response was \[SENSITIVE CONTENT\] was coming back after a long Vacation, or something like that, which surprised me. \[SENSITIVE CONTENT\] had an appt with me to move things from QB, but there was an issue, and nothing moved over. I had to cancel the 2nd appt due to an unforeseen circumstance. I have emailed and done an in App Chat with Support, \[SENSITIVE CONTENT\] answered, but another Appointment hasn't been booked yet. I paid for Mango on 11/30/22, on December 9th \[SENSITIVE CONTENT\] contacted me, and was a bit surprised I wasn't moved over from QB and up and running at all yet. I have emailed, App Chatted, still cannot get a complete move of my Data over from QB; I am having to figure this out on my own, no help. Support seems to be overwhelmed, maybe they need a bigger Staff? Today I made some progress getting things to move into Mango, but it is bits and pieces. If I'd know this was going to be an issue, I could have added Clients daily, and Items by hand, and probably been well along by now, instead of trying to get Support to kick in. I think the Program itself looks lovely; a bit slow, maybe, but it is well thought out. I will say this; if I don't get Support response in the beginning, it makes me feel uneasy about going forward. I will be billed again for Mango on 01/01/2023, and I cannot use it yet. Am I disappointed? Absolutely.

Reason for choosing Mango Practice Management

I thought it would work well; I had no idea Support was a problem.

Switched from

[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)

All in One solution in Mango, if it can work.

Review Source

CM

Cheryl M.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Mango for the Win!"

December 29, 2022

5.0

This product has made the administrative part of "work" feel more "fun", the features of the product are outstanding, and the entire system continues to be improved upon constantly, and the developers do listen to suggestions from real users to enhance the features. Our experience has been extremely positive, and we absolutely made the right choice for our small (4-person) firm.

Pros

Conversion was a breeze, as the Mango team handled that for us. We have been extremely happy with the integrated payment system, which is truly greatly improved our collections. The file sharing/portal/digital signing features were also the main attractions when choosing this software, and after the learning curve, have met or exceeded our expectations. If you don't have a digital signature option and secure link options, you may be seen as behind the times! Also a massive plus has been the extremely responsive tech support team, which we did not anticipate. Most querys are solved with a quick in-app chat. Our time tracking has greatly improved, as all staff are being held accountable for their time - billed & unbilled. Capturing billable time to clients has always been a heavy concern.

Cons

Honestly, missing features are small, maybe tweaking a report filter here or making the deposits export to a file that we can import to our books (QuickBooks). Occasionally the system does seem to "glitch", and fail to perform a command, but it seems to be improving as the developers continue to improve the product. Sometimes when I mark projects as completed, somewhere in the back end, the system has not updated, so we'll get "past due" emails on completed projects - which I need to contact tech support about.

Review Source

AW

Athena W.  
Office Manager  
Accounting  
Used the software for: 1-2 years

### "It's an okay product, but I think it came out half-baked"

February 23, 2023

3.0

I think it is great for billing - invoicing and receiving payments is a breeze. Time entry is also easy to use and very helpful in our billing process. However, I think I encounter at least 1 or 2 issues every week. There is always some issue that needs fixing or something that could be made more efficient on the user interface. We also tried the project management add-on and we found it lacking so we discontinued that when we renewed this year.Overall, I would be fine switching to another software. It's not the cheapest and we deal with too many hurdles to justify the price as a small business. I wish they would have done more user testing before coming out with the software.

Pros

It's very user friendly and pretty intuitive to use. The billing functionality is great and it has streamlined our process in many regards.

Cons

First of all, the implementation when we first got it was incredibly rocky and slow. I think it took us a month or two, which is crazy. The person who was helping us implement it was clearly overwhelmed and was not great at communicating. Overall, the site goes down occasionally or just loads and loads (I expect this every now and then since it's an online software, but it happens more than I'd like). I often encounter errors in invoice formatting and calculating balances on the bottom line, and errors in client balances on the A/R Aging (which should NEVER happen with a billing software - and this took forever to get fixed) to name some examples. There is also a rigidity in the lack of customization on reports or viewing different modules in the software that I think could be improved. I have submitted many feature requests, but they haven't addressed or implemented any of them.Customer support is really lacking. The support that we do get is always friendly, but I have a feeling that the developer team is very understaffed. There are 2 ways to report issues/bugs: you can open a chat with them in the software (they don't have a phone number to call for support) or you can put in a Feature Request/Bug Report (they NEVER respond to these - I think they go into a black hole). Talking to them via chat is effective sometimes. Often, I will have to follow up to find out the updated status on an issue, and if I don't follow up, I just never hear back. It's really frustrating.

Alternatives considered

[OfficeTools](https://www.capterra.com/p/165549/OfficeTools/)

Reason for choosing Mango Practice Management

The price was better than some alternatives and we wanted to give a chance to a smaller company to integrate both our billing and time/project management softwares into an all-in-one program.

Switched from

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)

Jun 2021

Review Source

CB

Chris B.  
Owner  
Accounting  
Used the software for: 2+ years

### "Always Problems and lack of customer support"

June 28, 2023

1.0

Very frustrating

Pros

I was promised so much more by \[sensitive content hidden\] but not all the features have not even been developed. If the programs worked properly it would be a great program but with all the issues Mango is having it is a serious concern.

Cons

Customer Support - no follow through once so ever. I have been promised countless time of someone will let me know in a few days what the "development team" says. Never happens. So frustrating!

Reason for choosing Mango Practice Management

The promises by Tim Sines made the program sould perfect. Little did I know.

Review Source

Response from ProfitSolv

August 9, 2023

Chris, We are sorry you haven't had an optimal experience. We have made huge investments in our support and engineering teams to improve the software and service. Please reach out to us directly with challenges you are facing and we will partner with you to address them in a timely manner. Our mission is to make your life as an accountant easier. If there's is an opportunity to do so, we will not hesitate to take action! Thanks again for your support and feedback, Chris!

AG

AmandaBeret G.  
CEO  
Accounting  
Used the software for: 6-12 months

### "Good Software, still needs vast improvement- 3\*\*\* at best"

June 29, 2021

3.0

When I was pricing out software and testing software pre Covid Pandemic, it was difficult to get a "Portal" style software that had ease of use for our staff as well as for our clients. It was between Imagine time and another software at the time of purchase and I went with Imagine time, however I wish at this point I had gone with the other software. Clients had big big issues with Imagine time, thought it was archaic, not user friendly, not easy to use. We had the same issue with 2 of our partners. The Message function is terrible, half the time the documents could not esign within the system in the middle of Tax Season which made using the software cumbersome. It would be ideal that data could be worked on inside the portal rather than having to be downloaded and reuploaded and ideal if items could be deleted rather than archived. We have invested a lot of time and money into Imagine Time and I hope it is still implementation stage to allow for a better result in the coming years. We are at the time that mid summer we will either decided to go to the other software and have to retrain staff and clients or hope that Imagine time creates some better links and items within the software.

Pros

I feel at this point the only pro of this is the ability that it was easy to set up, customer service was beyond, however the cons outway the pros 10 fold.

Cons

There are so many cons in this software. Ease of use, storage, Client management, signature functions not supporting the size of the file, task lists, (looks like this is now showing) being able to support many different file types, should be able to work on the files within the software ie Excel, Word, or PDF integration. My biggest complaint is the communication functions and the ease of use for the clients.

Review Source

Response from ProfitSolv

June 30, 2021

Hi AmandaBeret, I am very upset to see you are unhappy with our file sharing and esign features. I see we spoke in early January, and it seems your issues at that time had been resolved. Is there anything we can do to make this a five-star review? Please feel free to reach out to one of our team directly. I will also reach out to you personally via email.

CH

Caryn H.  
Owner  
Accounting  
Used the software for: 2+ years

### "Customer Service is the best I've ever seen"

February 17, 2022

5.0

Imaginetime has the most incredible technical support support team I've ever experienced with any product. I have been a user since 2004, and they have never let me down, not once. They are extremely knowledgeable, quick to help, comprehensive, incredibly patient, and will help you with whatever questions you have, no matter how many times you ask. They are also very proactive when there are updates needed due to Microsoft glitches, and work around the clock to make sure you have no service interruptions. In 17 years I have never had anything but excellent technical support from Imaginetime, it is the number one reason I recommend their software over all others. I have always felt like they are a small business where every single person you talk with actually cares that you're happy with their product and able to use it to it's full potential. I recommend Imaginetime to every CPA I know!

Pros

This software is written specifically for accounting firms. It does everything the big software companies do for a much lower price.

Cons

It can be a little complicated at times, but their online help menu covers absolutely everything with incredibly comprehensive instructions.

Reason for choosing Mango Practice Management

Comprehensive functions, written specifically for CPA firms, attractive price, but ultimately primarily their customer service.

Review Source

Response from ProfitSolv

February 18, 2022

Caryn! Thank you so much for the kind words. So glad we are able to partner with frm owners like you!

MG

MICHAEL G.  
Owner  
Accounting  
Used the software for: 2+ years

### "Finally back with Imaginetime"

November 24, 2020

5.0

I would encourage anyone to use and/or switch to this product. I used it many years ago and switched to a different company. That company sold out to a big corporate new owner and went to pieces, so I decided to try Imaginetime again and found that it had fully upgraded itself to doing all of the tasks I needed. And it was so nice to come back to the same friendly voices I got to know originally. Also, the pricing is very reasonable, support is easy to reach (and very knowledgeable), and the product itself works like it is supposed to! Again, there is a front end learning curve but that is common in this arena and well worth doing.

Pros

We appreciate how it flows and accomplishes so much with ease. There is definitely a learning curve, but that is common with any seriously good software. The tech support is marvelous and really helpful.

Cons

My errors! It would be nice if there were some pop-up boxes to warn you when, for example, I prepare a billing but forget to release any time!

Reason for choosing Mango Practice Management

N/A

Review Source

SS

Shannon S.  
CPA  
Accounting  
Used the software for: 2+ years

### "Software with users in mind"

July 27, 2021

5.0

The employees in the help line are users of the program. You never wait long for someone to call and they stay with you until the problem is resolved usually within minutes.

Pros

Imagine time was easy to set up. Watching a few short videos we were able to set up our time and billing software easily, data was imported in from our tax software to ease client entry into the program. Updates are easily deployed.

Cons

It would be helpful if the program would instantly update the contacts, so you don't have to get out of time entry in order to update the client list to enter your time.

Reason for choosing Mango Practice Management

We chose imagine time because the videos and user feedback and have not been disappointed.

Review Source

Response from ProfitSolv

July 29, 2021

Thank you, Shannon!

ML

Michele L.  
Office Manager  
Accounting  
Used the software for: 2+ years

### "Mango Practice Management is Great!"

August 7, 2023

5.0

Pros

Simple setup. Easy to Use. Great Reports! Invoice is efficient and we get paid faster with integrated electronic payments.

Cons

Many new features. Sometimes not announced timely. Other than that no complaints.

Review Source

Response from ProfitSolv

August 9, 2023

Thank you for your review, Michele. We appreciate you! If you aren't already, please reach out to us to get added to our userbase email where we communicate new features and upcoming developments for our software.

DB

Debbie B.  
CPA Partner  
Accounting  
Used the software for: 6-12 months

### "Very disappointed"

January 25, 2023

1.0

Support in the beginning was quick and helpful, but as time has passed the response is not timely and reporting issues are always answered with "that has been sent to the appropriate department"...with no one ever following with us - WE have to contact support to get status update. We sent reports we used from ImagineTime to the tech support in October 2022 and we STILL DO NOT HAVE a status of when these particular reports will be available. These reports are commonly used by CPAs and attorneys, so why are they not available in Mango? (even though we were promised they would be?). Has no one else complained about this?

Pros

Ability to access program Online - WHEN Mango IS WORKING!

Cons

We were told as of 12/31/2022 ImagineTime would no longer be supported, and therefore we HAD to switch to Mango. We were also told Mango would be just as easy to use and ALL the reports would be the same. NONE OF THE REPORTS WE USE ARE AVAILABLE (except the payment report and WIP). Customization/filtering reports is limited, and often incorrect. Tech support/response has become slower (we waited 2 days to be able to print an invoice because the system was down). We were told at the time of the switch that Quickbooks would be integrated, but to date we have heard nothing further as to that status. Product is more expensive than ImagineTime, with less flexibility and reporting options. It is NOT user friendly.

Reason for choosing Mango Practice Management

We were told as of 12/31/2022 ImagineTime would no longer be supported, and therefore we HAD to switch to Mango. We didn't price/review any other products.

Review Source

RC

Robert C.  
President  
Accounting  
Used the software for: 2+ years

### "Comprehensive software that is reliable and easy to use"

November 24, 2020

5.0

Imagine time has become part of our day-to-day operations. We have been using ImagineTime for nearly 15 years. We really enjoy the features contained in the software. Technical support has always been spot on and has resolved any issues we have faced.

Pros

The ease of backing up the data and the ease of the day-to-day use.

Cons

I would like to see a little more flexibility in the layout of invoices prepared out of ImagineTime for customers/clients. Flexibility would include fonts, sizing, layout, margins, etc.

Reason for choosing Mango Practice Management

I was able to speak to the representatives at ImagineTime who gave me a strong level of confidence that they supported their product.

Review Source

EG

Eileen G.  
VP  
Accounting  
Used the software for: 6-12 months

### "Extremely disappointed"

June 28, 2023

1.0

To many issues with reply "we've elevated"the particular problem and weeks pass by in crucial deadline time with no resolution

Pros

Client ability to pay online. Ability to search by any name not just last name.

Cons

Inability to print reports for assigned users or randomly reports stop working.

Reason for choosing Mango Practice Management

Merged with Imaginetime. Thought reports, routing sheets and overall would be similar

Review Source

Response from ProfitSolv

August 9, 2023

Eileen, Thank you for your review. We value all feedback and use it to directly impact how we continue to develop our platform and services. To address your inability to print reports, we highly suggest you reach out to our support team. They can walk you through how to do this. We want to be sure Mango Practice Management is providing you with the functionality you need to run an efficient and profitable account firm! We appreciate your feedback and support.

KH

Kevin H.  
CEO  
Accounting  
Used the software for: Less than 6 months

### "First Month"

June 23, 2023

1.0

Not good so far -

Pros

Most of the software is incomplete and should not be sold is a complete billing system. Company was more worry about the look of the Website than the product by the product for end user.

Cons

Billing not as easy as Imaginetime. Statement incomplete for clients to use. Timers do not match payroll reports.

Reason for choosing Mango Practice Management

timing until next tax season

Review Source

Response from ProfitSolv

August 9, 2023

Kevin, We hate to hear that this has been your experience but greatly appreciate the honest feedback. Within the last 6 months, we have heavily invested in our engineering, product, and support teams to provide a better user experience that makes accountants' lives easier. Mango Practice Management does have full billing features and functionalities and our support team is ready and eager to walk you through those features. Please reach out to them at your earliest convenience to ensure you're taking advantage of all the features Mango has to offer for busy accountants. We appreciate your support and feedback, Kevin!

WA

Wade A.  
Customer Support Specialist  
Accounting  
Used the software for: 1-2 years

### "MangoShare Traininers View"

June 21, 2023

5.0

Pros

MangoShare (Document Management part) offers a smooth way to share Portal access, file sharing, file requesting, and E-signature completion via Question/Answer secured links. Support team goes above and beyond to get you and your team going!

Cons

There is always room for improvement, but the cool thing about Mango Practice is their ability to take suggestions and make them happen! We've seen Feature Requests happen in the same week. I'm sure this is dependent on complexity, but the attention to customer needs is highly valued!

Review Source

Response from ProfitSolv

August 9, 2023

Thanks, Wade! We are always looking to make new features and improvements for our customers. Our software was built by accountants, for accountants. And the best way for us to continue to serve our customers is by listening to what you need and taking action. We appreciate your support!

BR

Brenda R.  
Accounting Manager  
Accounting  
Used the software for: 6-12 months

### "Happy we made the move to ImagineTime!!!"

August 24, 2021

5.0

Overall, I feel this has been a great product for us. It is awesome to be able to get files quickly and securely from my clients without using email. As well as sending them files quickly and securely - this has reduced the number of times clients have called me to resend the same information.

Pros

ImagineTime is very user friendly and easy to get around in. I like that they are consistently making improvements to the software, especially adding the name of the client to the subject line when you get notifications of views/downloands and changing to the ability to create a custom template for signatures on the fly right from email (this is a gamechanger for me and makes it A LOT easier to use)!

Cons

I would like to be able to search for clients and get to their client settings (right now, we can only get to the client workspace from the search function) because this is very cumbersome to have to flip page by page to find the client. It would be helpful if we could run a report of any clients that are unassigned (no assigned staff), or a list by Assigned Staff so we can make updates as needed, etc.

Review Source

Response from ProfitSolv

August 25, 2021

Brenda, thank you for the kind words and great feedback about settings in search. I have had that request a few times and will make sure we get that done in the next couple of weeks!

KN

Kathy N.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Mango Review"

September 12, 2023

5.0

I am still relatively new to Mango, but am already seeing a difference in tracking task and workflow management.

Pros

Mango has US Based support, friendly & patient staff, easy to handle client needs & workflow management in one place

Cons

There is a learning curve to Mango. However, the staff is very patient and helpful. They are also very open to suggestions to make the software better from the user end.

Reason for choosing Mango Practice Management

US Based Support. Friendly staff

Review Source

Response from ProfitSolv

September 14, 2023

Thanks and welcome to Mango, Kathy! We appreciate your support and business. As you know, our support team is ready and willing if you have questions or feedback on what you'd like to see added/updated. Mango is built for accountants, by accountants. That means your insight and feedback are critical for continued innovation!

SW

Shawn W.  
Payroll Accountant  
Accounting  
Used the software for: 2+ years

### "Mango is great"

August 31, 2023

5.0

Would recommend to everyone

Pros

Ease of use. The plugin works great. I usually dont have any clients that cant figure it out.

Cons

Initially some bugs but bugs have been worked out.

Review Source

Response from ProfitSolv

September 14, 2023

Thanks for your feedback, Shawn! We appreciate your support and business. Please feel free to reach out to support if you have questions about specific features or feedback on what you'd like to see added/updated. Mango is built for accountants, by accountants. That means your insight and feedback are critical for continued innovation.

MW

Mona W.  
President  
Accounting  
Used the software for: 6-12 months

### "Excellent Practice Management tool"

January 11, 2022

5.0

I have met the \[SENSITIVE CONTENT\] and the \[SENSITIVE CONTENT\] as well as talking with most of the customer support staff. All are friendly and accommodating. They take the time necessary to walk you through any issues and there are multiple tutorials available.

Pros

I love the ease of sending forms for electronic signature, the fact that they automatically go to the client's file and stay there and that the client has access to the forms.

Cons

I have not actually begun to use the Time & Billing at this time. This is the year to do just that. I suspect it will be just as easy to use as the Electronic Signature and Document Manager.

Review Source

Response from ProfitSolv

January 12, 2022

Mona! Thank you so much for the kind words! It was a pleasure to meet you in person. :)

GH

Gloria H.  
Office Manager  
Accounting  
Used the software for: 1-2 years

### "Imaginetime Review"

June 29, 2021

3.0

We have been able to transition our business from in-person meetings to e-mail document signing. A majority of our clients like this time saving aspect.

Pros

The price was right and I guess you could say that we got what we paid for.

Cons

Having to ask for templates for each document was cumbersome and difficult at deadlines.

Review Source

Response from ProfitSolv

June 30, 2021

Hi Gloria, thank you for taking the time to leave us your honest feedback. I will reach out personally to ensure templates go smoother this tax season, and I also will demonstrate our new feature (custom template) that allows you to drag-n-drop in app - no templates needed!

VR

Verified Reviewer  
Accountant  
  
Used the software for: 2+ years

### "Great, Convenient Product"

November 17, 2017

5.0

Track employees time on jobs and then bill the customer with the data that is accumulated from the employees time entry.

Pros

Very simple to use but has everything you need to track your WIP and do your billing. Very user friendly layout that makes sense. Updated frequently.

Cons

As the database gets bigger sometimes it lags. When you do searches you can't search a contacts name and get the company to show up.

Review Source

KL

Karen L.  
Executive Administrator  
Accounting  
Used the software for: 2+ years

### "User friendly"

December 1, 2020

5.0

We have been using Imagine Time almost as long as it has been in business and they listen to your suggestions you send them and are very quick to get back to you when you need support

Pros

How user friendly it is, and how easy it is to run reports, and track due dates

Cons

Every time our internet goes down the time and billing goes down as well

Review Source

BO

Bette O.  
CPA  
Accounting  
Used the software for: 6-12 months

### "Small CPA firm pricing levels"

July 12, 2021

5.0

Pros

Price offering for 3 user CPA firm No automatic deletion of files stored for 3 years

Cons

Unable to print from within the file sharing portal

Reason for choosing Mango Practice Management

Price and size of my business. With the full-fledged Citrix Sharefile subscription that was quoted to me last summer, I would be paying to license a minimum of 5 users, with no discount since my company only had 3 users. ImagineTime filled this pricing void with a scalable subscription price.

Review Source

Response from ProfitSolv

July 14, 2021

Thank you, Bette! Printing from the web app will be released this week :)

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