# Mango Practice Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Mango Practice Management Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/147972/SharpSpring

---

# 

 Mango Practice Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mango Practice Management

## What is Mango Practice Management?

Get paid quickly for all your work using Mango's modern billing tools, including adjustable invoice templates, batch invoicing, automated recurring/retainer invoicing, custom manual invoices & more. Advanced features let you show previous balance & total amount due. Depending on client needs, you can choose between Narrative or Detail invoice format. And Mango makes it easy to include “Click & Pay” buttons on invoices to get paid fast!

## What is Mango Practice Management used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Time and Expense](https://www.capterra.com/time-and-expense-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Overall rating

Based on 60 user reviews

Reviews sentiment

Positive

67%

Neutral

13%

Negative

20%

Starting price

$35

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Mango Practice Management alternatives

Highest Rated

[4.7 (1,691)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting price

$49.00

Per User, Per Month

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

[4.7 (822)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/)

Starting price

Contact vendor for pricing

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/147972/Mango-Billing/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

File Sharing

4.3 (20)

70.00% of 20 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Task Management

3.1 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Document Storage

3.7 (11)

36.36% of 11 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Electronic Signature

4.2 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Digitally sign online documents

Invoice Creation

3.5 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Create invoices from scratch or have recurring invoices

Online Invoicing

4.2 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Create, send, and view electronic invoices

Mango Practice Management 148 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track outstanding invoices and the money owed from clients

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Assign issues and tasks based on availability or required skills

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Data is backed up automatically to prevent data loss

Track billable hours and/or non-billable expenses for work performed

Track the list of items required to be billed/invoiced to clients

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Create budgets based on historical data and future projections

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Specify or track the date/time a project, task, etc., is due for completion

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Convert data into a code for security

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Monitor and record expenses such as purchases or charges incurred

Convert files to a different format

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Software specialized for accountants and accounting firms

Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals

Designed for tax practices

Search for specific words or phrases within a document or database

Business model that charges based on the amount of time spent on an hourly basis

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Manage and track employee attendance

Communicate using messages within the system

Access software remotely via mobile devices

Clients can submit payments via mobile devices

Capture signatures via mobile devices

Manage and handle various international currencies

Share documents with different users to collect multiple signatures

Different tiers of pricing and billing for different employees and situations

Create, send, and view electronic invoices

Accept and process online payment transactions

Track employee and task times using internet connection

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Business model that bills clients an amount based on the project/task/job performed

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Integrates with QuickBooks

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Set the frequency of a task's occurrence

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources (human and/or non-human) to various projects and tasks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Calculation of consumption tax imposed on the sale of goods/services

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

UI looks like task board

Edit task information and all related elements

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track time worked per client

Track time worked per project

Track the amount of time spent on a job or task

A digital list of items that need to be completed

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Request, track, and manage time off requests and vacation time

Track revisions and updates made to files and navigate between different versions

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.6 (60)

3.6

Based on 60 reviews

## Pricing

Value for money

3.7 (54)

Free Trial

Basic

$35.00

Per User,Per Month

Plus

$55.00

Value for money

3.7 (54)

3.7

Based on 54 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Brevo](https://www.capterra.com/p/132996/brevo/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)[

Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)[

UltraTax CS](https://www.capterra.com/p/79430/eDiscovery-Point/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (56)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (56)

3.8

Based on 56 reviews

## User reviews

Overall rating

3.8

Based on 60 reviews

Filter by rating

5(27)

4(13)

3(8)

2(6)

1(6)

Mentioned topic

Sorted by most recent

KF

Keith F.

President

Accounting

### "DO not purchase Mango Practice Management "

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 19, 2025

I have been working with support over the past year and continue to get talk and very little progress. I would never recommend someone buy this software. The customer service is horrible, the deliverable is poor and all you get is a lot of promise with little results

Pros

I love the concept of this software. I am a CPA who needed something to track time from staff so it could be later billed but mainly needed the reporting to provide me feedback regarding staff realization and profitability on clients to make sure we are properly charging them for the service they are getting.

Cons

Over the past year the software has become much less reliable. We have had trouble accessing the software or more specifically running reports. We try and run basic reports and the software generates an error and does not allow the report to be run. The primary report I need would be a summary of time spent and related billings by client by service code such as actg, tax, payroll. Right now I can run a report for a client and see the summary of my revenue and time spent but cannot determine whether I am making money on one service such as tax and losing on another like payroll. Mango is marketing as a software to help accountants and attorneys manage their practice but lacks the basic skills to do so.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Matt C.

CPA

Accounting

### "After much patience - disappointing"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

April 18, 2025

We transitioned from Imaginetime to Mango when Imaginetime became obsolete because we figured the onboarding would be seamless, as they were the same company. We were wrong. There were errors in the data that, after 4 months of trial and error, we found the problem. This should have been a red flag, but with each program update, functional items, such as menu dropdowns, report data, and invoice data would change or just not work. Customer support is always very nice, and if was something isolated they would work with you until it is fixed, but if it is a program glitch, they send it to the dreaded "Dev Team". I have sent things to the dev team a year ago that are still waiting to be addressed. These are non functioning programming items, not new features I would like to see. In addition, the onboarding does not give you a good sense of how certain setup items affect billing. When we asked why certain billing features were not working the way we wanted, they could not figure out why. Eventually we figured it out ourselves, we had to go in and change every client, as there are no bulk changes.

Pros

Love the layout and structure of the program. Wish it actually worked better. The layout of separating billing, task management and client portal was good.

Cons

Biggest item. Errors. Errors on invoices and errors in reporting. Secondary items, the fact that they staff can not be assigned to a project, only a task within the project. Filters were hit and miss. Client dashboard showed annual revenue figures to the entire firm

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Doug M.

CEO and Founder

Accounting

### "Mango Practice Management Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 7, 2025

Overall, their platform is well built but I wanted a lot more than what the platform offered. Their customer service is great though.

Pros

The document management function was great.

Cons

I had a lot of issues with the workflows.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Charity L.

Admin

Accounting

### "Find something more reliable"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

April 6, 2025

Our accounting and tax firm switched to Mango from Imaginetime. Looked like a great program. Seemed easy to use, and nice report layouts and many options. However, consistently over the year we were with them we had several issues, such as incorrect data on reports. You could run two reports with same data and end up with different amounts. Invoicing issues which were being witnessed by our clients making us look imcompetent. Several invoice layouts didn't even work. We ended up doing twice as much work trying to ensure correct data that we switched before our one year membership was up.

Pros

Clean simple look and appeared straightforward with lots of reporting and invoicing tools.

Cons

Performance errors, incorrect data, lack of assistance.

Switched from

[ImagineBilling](https://www.capterra.com/p/142550/ImagineBilling/)

Imaginetime was becoming inactive and we were forced to find alternative. Was informed Mango was best replacement

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KO

Kurt O.

Owner

Accounting

### "Good Software experience with Mango"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 19, 2024

Overall very good. Very friendly people to deal with.

Pros

Good software, is as advertised. Very well thought out.

Cons

I need a little more help navigating around, initial training.

Alternatives considered

[Financial Cents](https://www.capterra.com/p/186837/Financial-Cents/)

Reasons for choosing Mango Practice Management

The demo was better. I felt the training would be better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HO

Hunter O.

Tax Accounting

Accounting

### "Mango Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

November 4, 2024

Pros

It is my first day at a new company and Mango has been frustrated to get signed into. My boss already doesn't like me, and I made a poor first impression thanks to Mango.

Cons

I can't sign in. I have tried re signing in 5 different times, different browser, incognito etc.

Switched from

[CS Professional Suite](https://www.capterra.com/p/89836/CS-Professional-Suite/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jeff B.

CPA

Accounting

### "Mango is an upgrade"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 27, 2024

Easy to navigate and access the time entry and invoicing features.

Pros

Ease of access, web based. Pretty intuitive menus and functionality. Ease in finding historical invoices and notes.

Cons

Multiple steps involved in generating an invoice. Import of prior system data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MF

Melissa F.

office manager

Accounting

### "Satisfied "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 29, 2023

Pros

Mango is user friendly and easy to navigate.

Cons

There are still some minor items that need to be tweaked for us to run smoothly like we were with Imagine Time. Such as report options/filters, invoice formatting and I miss being able to have multiple tabs open to look at different items at once.

Reasons for choosing Mango Practice Management

Price and already has a relationship with the Mango team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Thomas S.

OWNER

Accounting

### "Excellent program to transfer large files"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2023

Everything has worked fine.

Pros

Being able to securely transfer files. I use the program to send data files and large Quickbooks files. It works as expected.

Cons

A little more expenses than I'd prefer. Other than that, I have no complaints.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 20, 2023

Thomas, Thank you for your review and your continued support! If there are ever features or changes you'd like to see, please reach out to our support team. We take pride in the fact that Mango is built by accountants, for accountants. This means we rely on faithful customers like yourself to guide us on ways to continually improve.

KN

Kathy N.

Owner

Accounting

### "Mango Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 12, 2023

I am still relatively new to Mango, but am already seeing a difference in tracking task and workflow management.

Pros

Mango has US Based support, friendly & patient staff, easy to handle client needs & workflow management in one place

Cons

There is a learning curve to Mango. However, the staff is very patient and helpful. They are also very open to suggestions to make the software better from the user end.

Reasons for choosing Mango Practice Management

US Based Support. Friendly staff

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 14, 2023

Thanks and welcome to Mango, Kathy! We appreciate your support and business. As you know, our support team is ready and willing if you have questions or feedback on what you'd like to see added/updated. Mango is built for accountants, by accountants. That means your insight and feedback are critical for continued innovation!

[View all Reviews](https://www.capterra.com/p/147972/Mango-Billing/reviews/)

Popular comparisons

[Canopy vs Mango Practice Management](https://www.capterra.com/compare/147972-150647/Mango-Billing-vs-Canopy-Tax) 

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