# SubItUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SubItUp the right Time Tracking solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147984/SubItUp/reviews --- SubItUp 4.4 (25) [View alternatives](https://www.capterra.com/p/147984/SubItUp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SubItUp Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews Erin W Operations SupervisorSports, 201 - 500 employeesUsed the software for: More than 2 years. “I was able to navigate it with minimal instruction, as the product is self-explanatory and user-friendly.“ December 20, 2024 Erin W Operations SupervisorSports, 201 - 500 employeesUsed the software for: More than 2 years. “It was user-friendly on a desktop, but the app had room for improvement“ December 20, 2024 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Erin W. Operations Supervisor Sports Used the software for: 2+ years ### "SubItUp Review" December 20, 2024 4.0 I used SubItUp to create and manage schedules of about 40 supervisors at my job. It was user-friendly on a desktop, but the app had room for improvement Pros I felt like SubItUp was very quick to pick up. I was able to navigate it with minimal instruction, as the product is self-explanatory and user-friendly. I also liked that I was able to email staff when adding, removing, or adjusting shifts so that there were additional notifications available. Cons While SubItUp is very simple to use on a desktop, I found that the SubItUp app could use some enhancements. While using the app on my phone, the screen orientation had to be in landscape to completely see shifts posted, and there are certain features that you cannot see on the app that you can see if you were to go on the website directly. Review Source VR Verified Reviewer Student Trainer Retail Used the software for: 6-12 months ### "SubItUp for Your Employees" February 3, 2023 5.0 Pros The option to view your shift on a monthly, weekly, or daily calendar is helpful, especially having your schedule and different shift requirements labeled on your shift. I enjoy the option to see the schedule of others to see who you are working with for that day, as well as the option to pick up shifts and drop shifts. SubItUp sends a reminder notification 40 minutes before your shift to head out, and it also sends notifications when someone drops a shift or picks up a shift you've dropped. Overall, it's a pleasing app to the eye, user-friendly, and excellent for viewing your work schedule. Cons I notice that sometimes the SubItUp app does not work correctly on the phone or will be blank sometimes. Whether it's just my phone or the wifi I'm using, sometimes that's frustrating. Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) The employer wanted an improved version to track hours and schedules, as well as an app that allows employees to add and drop shifts themselves. Review Source BG Ben G. Webmaster Computer Software Used the software for: I used a free trial ### "Not great, but OK, unfortunately moved on" April 21, 2025 3.0 Our overall experience with SubItUp was average and unfortunately we could not continue to use them for our workforce management. Pros SubItUp allowed us to manage our team in slightly better ways and offer our clients and teams different ways to schedule and manage their required activities. Cons The support and features were a let down therefore we ultimately decided not to use SubItUp anymore for our workforce management. Review Source KL KELLIE L. Operations Coordinator Education Management Used the software for: 2+ years ### "Sub It Up is Awesome!! " June 23, 2021 5.0 Everyone I have worked with at Sub It Up is always professional and friendly! We love working with them! Pros The Sub It Up allowed me to take the schedule management time and cut it in half. I no longer had to spend hours creating a schedule. It is awesome! Cons Some of the features that were missing have been added. They are always innovating the program! Alternatives considered [WhenToWork](https://www.capterra.com/p/80499/WhenToWork/) Reason for choosing SubItUp The scheduling capabilities of Sub It Up were far superior to When to Work. Review Source VR Verified Reviewer Reporting Officer Non-Profit Organization Management Used the software for: 6-12 months ### "Timesaving tool" August 7, 2025 4.0 It's so much easier to manage schedules across multiple teams. I've been able to automate tasks that previously took me a long time that I could spend elsewhere. Pros SubItUp is really easy to use and my favourite feature is the conflict detection. This helps me avoid problems meeting contractual regulations and agreements. Cons There is a bit of a learning curve in the beginning, especially with getting to grips to all the customisation that is possible. Review Source Erin W. Operations Supervisor Sports Used the software for: 2+ years ### "Subitup Scheduling" June 24, 2025 4.0 As manager, I use Subitup for scheduling my staff. I use the auto generation option, then adjust schedules as needed per availability. Pros Subitup makes it so easy to schedule! I like that it has reminders to staff about an hour before a shift starts in case they forgot or it's something they picked up. It is helpful for them to also be notified about shift changes. Cons I do not like the PTO feature in Subitup. It assumes at times that the PTO is always approved, and my organization must ensure that no more than 3 people are on PTO at a time from each department. Review Source VR Verified Reviewer Program Manager Recreational Facilities and Services Used the software for: 2+ years ### "Not ideal for scheduling recreation program leaders" June 1, 2025 4.0 I found it very easy to use from the staff's perspective. As a scheduler, it has a few issues, such as not being able to group shifts. Pros It was easy for staff to find their own coverage for their shifts. I also liked how easy it was to duplicate shifts, and add paid and unpaid breaks. Cons There's no ability to create shift groups. For example, I have shifts that require the same person work Mon/Wed or Tue/Thu, to lead programs. It took a lot of time to sort this out manually. Review Source VR Verified Reviewer Na Accounting Used the software for: Less than 6 months ### "Reliable Scheduling Made Simple" November 18, 2025 5.0 My overall experience with SubItUp has been good. It’s a reliable system that keeps scheduling organized, helps avoid conflicts, and makes it easy to manage shift swaps. Once you learn your way around the platform, it becomes a really helpful tool for both staff and managers. Pros What I like most about SubItUp is how organized it makes scheduling. It shows everyone’s availability in one place, prevents shift conflicts, and automatically handles swaps, so it saves a ton of time. It keeps things fair, transparent, and super easy to manage. Cons What I like least is that sometimes the interface feels a little cluttered, and it can take a minute to find the exact tab or option I need. It’s not a huge issue, but a cleaner layout would make it even easier to use Review Source Victor L. System administrator Banking Used the software for: 2+ years ### "Above all it is the best one" December 23, 2024 4.0 Pros I love drag and drop features of this tool which mostly helps in ensuring I do work faster and perfectly and more so helps in creating schedules for employees Cons It's hectic and not straight forward while integrating it with my other software like my CRM tool. Review Source Andrew W. Enterprise Resource Planning Specialist Banking Used the software for: 1-2 years ### "What a tool" December 23, 2024 4.0 Pros I can track my attendance of my employees with ease and faster using clock in and clocks out features Cons You will find that it has Intergation problems with other tools Review Source JM Jenna M. Member Services Associate Recreational Facilities and Services Used the software for: 6-12 months ### "SubItUp- Quick and Easy" April 9, 2025 4.0 I liked using SubItUp more than other scheduling/calendar apps for workplaces I've used previously. It is clear, efficient, and user friendly. Pros I think the best part of SubItUp is the ability to drop and pick up shifts. Cons I found the mobile app difficult to use- especially the calendar feature. Review Source TK Tenae K. Owner Facilities Services Used the software for: I used a free trial ### "SubitUp for your scheduling needs. Very easy and flexible software" March 6, 2025 4.0 I’ve had a good experience we are kind of new to using SubitUp but so far it has been great Pros I love the interface. It’s really easy to use. Swapping out staff through Subitup is super easy Cons I didn’t notice anything that I hated. It took me a little bit to learn the program but then i seen how easy it was. Review Source AJ Abby J. HR Alternative Medicine Used the software for: 1-2 years ### "Highly recommended" November 24, 2024 5.0 I find it helpful in my daily work routine and I would be less organized without SubItUp Pros SubItUp helped keep me organize and accurately keep track of all of my time work sheets Cons I liked that I was able to pick it up very quickly however, some of my staff needed extra assistance Review Source Kathryn N. Technology and Training Manager Veterinary Used the software for: 1-2 years ### "Good for managing multiple employees schedules" August 24, 2018 5.0 Our employees were hesitant to jump on board with this, but it has saved the managers a lot of headaches with staffing and shift changes. Overall we are very happy with SubItUp Pros SubItUp is very easy to use, and has really helped us with scheduling. It is easy to manage multiple different positions with varying schedules. There are a ton of features, but even at the most basic level of use we have really been impressed with how well it works. Cons The only dislike I have is that it is difficult to copy/paste shifts. We work on a rotating schedule so we have to individually copy and paste each week, instead of being able to do multiple weeks at once. Review Source MK Marlene K. Asst. Director of Budget and Student Personnel Education Management Used the software for: 2+ years ### "Makes my job more efficient and easier" June 23, 2021 5.0 Pros The scheduling and timeclock is accurate and easy. Tech support is always extremely helpful! Cons Personally I do not like the new add/drop section. I found the older one easier to use. Review Source Jesse G. Director of Field Operations Security and Investigations Used the software for: 2+ years ### "Best easy to use scheduling software out there" November 20, 2018 5.0 Pros Very easy to use especially for large event based scheduling. It is the only software out there that has an event scheduling tool that helps our teams coordinate and see where our staff is at in real time. The budget tools are also great. Cons Would like more detailed reporting and the ability to message a specific group rather then having to select individuals separately Review Source JA Jill A. Proctor/Testing Services Technician Education Management Used the software for: 1-2 years ### "OnVue Proctoring" June 24, 2021 3.0 It's very basic, and has a lot of room for improvement, but we don't use it for much so it works for the small amount that we need it for. Pros It's pretty easy to use as it's a basic time card system. Cons The times are different every week, sometimes on Eastern time, etc. but should be set to our current area. A lot of times it wouldn't work and I'd have to call a supervisor to make the change for me. Usually offering our time up for somebody to take over since we'll be gone, really doesn't work, or maybe I haven't tried it often enough to feel it works. Review Source Chad J. Director of IT Operations Oil & Energy Used the software for: 1-2 years ### "SubItUp was used to help with our complex scheduling needs. " June 16, 2018 4.0 The benefits are a user friendly, mobile ready scheduling tool that allows employees to trade shifts with or without management approval. Pros It allowed our employees to trade shifts easily. The management and scheduling template are easy to set up and allow for multiple locations. Cons The software didn't meet our exact needs for the department. When implemented we had to amend some policy's to fit the software. Review Source VR Verified Reviewer Operations Supervisor Higher Education Used the software for: 2+ years ### "Scheduler" October 16, 2018 5.0 Best app to keep track of how long you worked per shift and keep the week under 40 Pros The ease of knowing when you work and what the description of the shift is. Cons You cant submit your availability on the app, has to be done on the website. Review Source PC Patricia C. Associate Athletic Director Higher Education Used the software for: 2+ years ### "awesome product" June 9, 2021 5.0 Pros Love the product wish that we had started using it earlier Cons Lots of options for great tracking methods. Need to spend time learning all of the details. Review Source FC Fredrick C. Transit Operations Manager Higher Education Used the software for: 2+ years ### "Does exactly what it does well!" January 14, 2019 5.0 Aside from the lack of pretty simple little updates and tweaks many users request and the lack of continuous updates the software has proven to be reliable and gets the job done. Pros Subitup actually has made life for us great! The basics of scheduling and time tracking do not get better I think. Cons The lack of feedback from the company on the needs of the users. We have been using Subitup for years and I have not seen a feature I and others have requested added. There have been things added but the majority of the bigger updates to Subitup were additions that required additional money each month (not a little bit either). Some of the major things we needed to function we went ahead and paid for the changes. Review Source CD Casey D. GM Recreational Facilities and Services Used the software for: 2+ years ### "Review of Subitup" June 23, 2021 5.0 Pros The software is great. The employee dropping / swapping features are super helpful. Customer support is awesome. Cons It would be helpful if you added a template week feature. We would also like employees to have the ability to check hrs using the mobile app. Review Source CS Carissa S. Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "Organized Platform " November 14, 2020 5.0 It’s nice to use. Pros It’s easy to see my hours, clock in and out and add and drop shifts. Cons Not a lot of features for me to explore to find out more. Review Source sH scott H. Director Higher Education Used the software for: 2+ years ### "Great Product" October 23, 2018 5.0 Pros Easy for our students to use. I believe that the efficiencies alone offsets the expense of the product. Stongly encourage people use this product. Cons This software is easy to use and cost efficient. no concerns Review Source BP Breanna P. Photographer Photography Used the software for: Less than 6 months ### "Good, but could use some improvements" October 31, 2019 4.0 I use this software daily in my seasonal photography job, and it serves its purpose quite well. I would only say that the aforementioned items perhaps be revised. Pros There is a mobile app that allows you to see a calendar of scheduled shifts. App and website are fairly straightforward to use. Cons The mobile app lacks the function of seeing who one is scheduled with - showing a list in the app would facilitate communications with other employees who are working at the same job (for contract-based or contract-like work). Additionally, a reminder of a scheduled shift would be more convenient in push notification option, rather than email. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.