--- title: "VCS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VCS Software - reviews, pricing plans, popular comparisons to other Festival Management products and more." source_url: "https://www.capterra.com/p/147989/VCS-Employee-Scheduling/" page_type: "product" language: "en" --- # VCS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VCS ## What is VCS? VCS HR provides top-of-the-line payroll, time, and HR solutions to organizations of all sizes and across all industries. Our complete, scalable, and flexible solutions give businesses and public sector organizations the power to streamline payroll processing, automate scheduling, maximize employee performance and engagement, and reduce costs. For nearly 3 decades, VCS has leveraged tools like their in-house software development team and on-site training center in Freehold, New Jersey, to provide organizations with workforce management solutions to address their specific needs. ## What is VCS used for? [Festival Management](https://www.capterra.com/festival-management-software/)[Government](https://www.capterra.com/government-software/)[EMS](https://www.capterra.com/ems-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5.5 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VCS?[Manage this product listing](https://www.g2.com/products/vcs-hr-vcs/claim_requests/new?auto=true) ## VCS Overview Updated September 2026 AI summary VCS supports organizations of all sizes with workforce management, HR, and festival management tools, integrating payroll, employee database, scheduling, attendance tracking, and compliance features. Deployed via web, cloud, and mobile platforms, it suits businesses and agencies seeking efficient staff coordination, shift management, and operational oversight across commercial and public sector environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VCS 4.2 (12) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $5.5 Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (12) Ease Of Use 4.7 (5,315) Value For Money 4.3 (11) Value For Money 4.5 (5,072) Customer Service 4.3 (11) Customer Service 4.6 (5,086) ## VCS alternatives [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) [4.2 (1,150)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198579/UKG-Ready/) [Deputy](https://www.capterra.com/p/167811/Deputy/) [4.6 (773)](https://www.capterra.com/p/167811/Deputy/reviews/) Starting price $6.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167811/Deputy/) [Humanity Schedule](https://www.capterra.com/p/248404/Humanity/) [4.3 (379)](https://www.capterra.com/p/248404/Humanity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/248404/Humanity/) ## FAQs about VCS Overview ### Which roles and teams benefit most from VCS? VCS is most used by public safety leaders, patrol supervisors, and training staff who need reliable communication, coordination, and operational visibility. IT administrators and systems technicians benefit by managing deployment, connectivity, and support, while communications directors use it to strengthen information flow, oversight, and cross-department response readiness. Answer based on 12 reviews Overview ### What company size and specific industries is VCS built for? VCS is designed for private businesses, municipalities, and public safety organizations. It targets organizations that need a solution suited to both commercial operations and public sector or emergency service environments, making it relevant for companies and agencies across those sectors. Features and Usability ### What are the key features of VCS? VCS offers general ledger, labor management, HR management, and payroll management for workforce and financial administration. It also includes staff scheduling, shift management, automated scheduling, shift swapping, time tracking, attendance tracking, and time clock functions, plus onboarding, offboarding, reporting/analytics, and compliance management. Getting Started and Support ### What training and onboarding options does VCS offer? VCS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos give teams self-paced visual guidance for setup and feature review. Getting Started and Support ### What customer support options does VCS offer? VCS provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. No reviewer feedback on support is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 14,676 Festival Management reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) VCS supports all three features that reviewers rate most highly: **Payroll Management**, **HR Management**, and **Employee Database**. Together, these capabilities help businesses manage pay accurately, keep core HR processes organized, and maintain complete employee records, allowing teams to handle daily workforce operations more efficiently. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Attendance Management Manage attendance for classes, shifts, meetings, or events Attendance Tracking Track the attendance of specific individuals or groups Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Availability Indicator Indication whether a resource is available or protected from allocation VCS 63 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Biometric Recognition: Facial or other physical recognition to confirm identity - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Class Scheduling: Schedule in-person or online classes - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Electronic Signature: Digitally sign online documents - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Equipment Tracking: Track the location of specific equipment at all times - Event Calendar: A list of events with their respective dates - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - FMLA Administration: Track employee time off under the family and medical leave act (FMLA) - General Ledger: Centralized accounting record which tracks all financial transactions - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Inventory Management: Track and manage inventory levels to maintain proper supply - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Leave Tracking: Manage and track employee attendance - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Officer Shift Notes: A report/notes detailing officer activities during shifts, including any incidents. - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Real-Time Updates: Receive system updates as soon as any changes are made - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Swapping: Managing and trading shift details between employees - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Task Management: Create, manage and track all task activities and progression - Ticketing: Customize, sell, and distribute tickets - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Volunteer Management: Manage volunteer information and direct volunteer resources --- Get Advice We can help you find the software with the features you need. Features 4.0 (12) 4.0 Based on 12 reviews ## Pricing Value for money 4.3 (11) Free Trial VCS HR $5.50 Per Month Value for money 4.3 (11) 4.3 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (11) 4.3 Based on 11 reviews ## User reviews Overall rating 4.2 Based on 12 reviews Filter by rating 5(5) 4(6) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AN Anonymous User IT Systems Technician Government Administration ### "Great Scheduling Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 13, 2019 Overall, we are very satisfied with the product as well as the customer service that we receive. Pros We use this software to manage the scheduling of Police personnel. POSS gives us an overview of the schedule, who requested off, who is out sick, and what assignments they are on. Very easy to use and deploy thanks to a great support team. Cons The only con that I can think of is that since we host our own server, as opposed to using the cloud solution, updates have to scheduled and manually installed by VCS instead of pushing it out automatically or providing an update via download. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2019 Thank you! We're glad to hear that POSS is beneficial to your department. If you're interested in switching over to our cloud solution at any time, please let us know we'd be happy to get that set up for you as our goal is always to have POSS run as efficiently for you as possible. GS Geoerge S. Chief Law Enforcement ### "POSS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2019 We have been using POSS since 2007 and it has proven itself many times over. Being able to run the many reports has enabled us to save unnecessary overtime expenses. Having the clear, simple views of daily and weekly schedules makes it easy to see who is working and where shifts need to be filled. Pros This software is very intuitive and easy to use. Cons Printing functions could be improved.,particularly weekly & monthly schedules Reasons for choosing VCS We needed a scheduling system that gave us different ways to look at our schedule and, more importantly, gave us the ability to run reports on overtime and time off that we were not able to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2019 Thank you! We're glad to hear that POSS is beneficial to your department. We're always working on ways to improve our system and ensure that all functions are operating as efficiently as possible. If you experience any issues, please do not hesitate to reach out to our support team at support@vcssoftware.com. ST Scott T. Sgt/TAC Law Enforcement ### "Best scheduling system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2019 Having officers on the road more than in headquaters trying to fill overtime and figure out who call and in what order. Pros The amount of time it saves managing schedules, running reports and ability to make changes with ease. Cons That we didnt have it sooner because it truly makes life easier regardless of the size of your department. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2019 Thank you! We're glad to hear about how much time and effort our software has saved you. If there's anything we can further assist you with in the future, please do not hesitate to reach out to support@vcssoftware.com. AN Anonymous User Trainer Telecommunications ### "So far so good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 10, 2019 Overall the experience is great. We don't have to do any more manual calculations of bonuses based on performances. It has all been pre-designed so we just enter the final performance and based on that the tool does the rest for us. Pros We just recently started using this tool from an older version where we needed a long list of approval for bonus payouts, this tool has helped us to save time in things like bonus calculations, requests of approvals and this process is overall faster now. Cons During the introduction phase, it was hard to get used to. Especially, since we had moved from a more archaic way of doing things for years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 30, 2019 Thank you! We're pleased to hear that our software has expedited your processes and made them more efficient. Since our platform is robust, a lot goes into our onboarding, but our product specialists are there to guide you every step of the way and ensure you are set up for success. Daniel B. Director of Communications & Information Technology Law Enforcement ### "It's Great" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 19, 2019 Overall my experience with VCS has been more than excellent. Pros We have been using VCS (POSS) for several years. The migration to web has been bumpy but overall extremely positive and necessary. Their support staff is fantastic and they continue to improve the software. Cons Some features (shift bid module for example) are initially built according to their specifications. For example, officers are given a time limit for selecting a shift. If they don't select a shift within the time frame, they are skipped. There is no way to turn this off. My issue with this is if an officer is busy on an active case and is unable to select his/her shift in the time frame, they should not be skipped. There is no way to change this. Typically after enough agencies complain, they will incorporate the change, however an option like this should be included from the start. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2019 Thank you very much for your very positive feedback. As you are now aware, you have been provided with the latest in Shift and Vacation Bidding within the platform. The latest Shift Bidding is completely redesigned from the ground up based on customer input and our Vacation Bidding follows suit as well. These latest additions to our platform have been well received and we look forward to seeing them utilized by our customers who will provide positive feedback and suggestions as we continue to fine tune these modules. Thank you for being a loyal VCS customer and we look forward to working with you as we continue to expand functionality within our platform. SR Shawn R. Support Services Lt. Public Safety ### "Garland PD Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 2, 2019 The owner and employees are great guys. I really like the ability to schedule help sessions on anything and get to work one on one with someone to fix issues. This makes for an overall good experience. On the negative side, I've been promised some features, fixes, and reports from our old system for almost a year. The fixes and reports still haven't arrived. We want our court notification interface working again, in some form or fashion. We would like to sick our SICK EVENT report back in the system. Pros The software is web-based and also has a mobile friendly version for some features. Cons I would like to see more features on the mobile version. I would like to see quicker fixes to defects in the product. I've reported several. If they have been fixed, I haven't been told. Reasons for choosing VCS Can't remember, it has been 13 years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2019 Thank you for your review and for being a loyal customer to VCS. Our Team is working on the updates to your proprietary court interface and as you are aware we have already moved the court module over to our Web Portal that you are using today. Please be sure to keep an eye on our KBA Today Emails, as well as, our Change Log for other updates and fixes to our platform. We have out the Sick Event back on our radar to move that into our Web Platform for you as well. Thank you for your positive back on our support model and we look forward to clearing up your few outstanding items in the near future. ML Mike L. Detective Sergeant Law Enforcement ### "Great Scheduling Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 17, 2019 Great replacement for our old paper system. We are able to remotely view our schedules from everyone and hold everyone accountable. The system is great and the customer service is bar none. Pros Transparency and able to see schedule well into the future Cons Sometimes it can be confusing for new users and more advanced options. Reasons for choosing VCS Customer service, word of mouth testimonials, and the ease of use sold us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 30, 2019 Thank you. We're glad to hear that you were able to eliminate your manual paper trail and are now scheduling more efficiently automatically! We offer unlimited 24/7 access to training resources at no additional cost, which can be found at vcssoftware.com/onboarding or by reaching out to support@vcssoftware.com. TM Thomas M. Lieutenant Law Enforcement ### "Solid program that could use additional updates" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 1, 2019 Overall good experience and customer support is courteous and works hard to help with any issues, but as I said if a problem in not readily repairable it may never get address some times I do understand why but it can be frustrating Pros The program has a lot of features and it can be customized for many different applications Cons When issues are detected they sometimes do not address the issue. If they do address the issue it can take some time. Many things work differently form the Desk top program to the web version which causes trouble. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2019 Thank you for your review. As the VCS Web Platform continuously grows to embody all of the best features from both our Legacy and Schedule App Desktop applications we, at times, find some conflicts that we needed to address. Some of these conflicts may require more advanced testing and coding for an upcoming release. We do try to make a concerted effort when migrating functions to our latest platform to provide security and stability within our environment. Some of our newest screens may look and feel slightly different as we attempt to provide new and improved functionality within them. As you are aware, we regularly update our Web platform to incorporate our newest features and program updates. Please keep an eye on our KBA Today Emails and our Change Log which provide valuable information to our customers. BL Bert L. Lt. Law Enforcement ### "Cresskill PD review of VCS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2019 Excellent experience! The staff is very helpful. We built the system using webinars and phone calls. The staff walked us through every step. They are always available for follow up questions. Pros Very user friendly. The software is tailored to police work and has cut down on processing time for both scheduling and payroll. Cons So far I have found no cons. We were using a very old software system and our new system has really cut down on the time and effort needed to complete the tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 30, 2019 Thank you! We're glad to hear about how much time and effort our software has saved you. If there's anything we can further assist you with in the future, please do not hesitate to reach out to support@vcssoftware.com. AN Anonymous User Accounting Supervisor Law Enforcement ### "Great Employee Scheduling program " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 22, 2019 VCS POSS (Police Officer Scheduling System) has been great for RPD. Overtime reporting for budget projections and expenses is a primary use. Additionally, being able to capture detail categories that increase cost by pay period, quarter or annually has been the greatest bonus. Pros I love the ability to set up schedules for the various unit as far out as needed. The officers use the web based module to see overtime available, leave requests and approval as far as needed. Supervisor are able to ensure there is adequate staffing and never fall below minimum needs of the department. Every change in the VCS Employee scheduling system is documented which is great for payroll audits of time sheets and leave taken . Finally being able to run real time reports is best that are used to project overtime costs. Cons For updates of some screens require a lot more time to update such when you need to transfer an officer or employee to another unit. Or when schedules of the same unit have to be individually created. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 30, 2019 Thank you! We're glad to hear that POSS is beneficial to your department. We're always working on ways to improve our system and ensure that everything is running as smoothly/quickly as possible. If you experience any issues, please do not hesitate to reach out to our support team at support@vcssoftware.com. [View all Reviews](https://www.capterra.com/p/147989/VCS-Employee-Scheduling/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.