# ITM Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ITM Platform the right Project Management solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147990/ITM-Platform/reviews

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ITM Platform

4.4 (94)

[View alternatives](https://www.capterra.com/p/147990/ITM-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ITM Platform

Ease of use

4.4

Customer Service

4.5

## Pros and Cons in Reviews

Fernando T

CEOComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“Dashboards, key indicators and reports are already built, based on best practices and can be used from the start of the solution.“

October 7, 2020

Fernando T

CEOComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“Unlike other solutions, ITM Platform delivers all the functionality to manage programs, portfolios, projects and services.“

October 7, 2020

Fernando T

CEOComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“It has an integrated social network which allows effective communication between team members.“

October 7, 2020

Fernando T

CEOComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“It allows managing projects from robust, cascading and agile perspectives.“

October 7, 2020

## Showing most helpful reviews

Showing 1-25 of 94 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Fernando T.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Effective, efficient and efficient solution for project management"

October 7, 2020

5.0

After a thorough and complete analysis of solutions, we opted for ITM Platform, the implementation was quick and simple. We are very happy with the operation as it is stable and we are constantly being given new functionality. Its integration architecture is very intelligent and simple, we have practically been able to integrate the rest of our solutions with ITM Platform.

Pros

Unlike other solutions, ITM Platform delivers all the functionality to manage programs, portfolios, projects and services. It delivers all the functionalities of MS-Project in terms of managing the Gantt schedule and critical path. It provides unlimited storage space and is fully integrated with the system's functions; it's like having a sharepoint. It has an integrated social network which allows effective communication between team members. Dashboards, key indicators and reports are already built, based on best practices and can be used from the start of the solution. It allows managing projects from robust, cascading and agile perspectives.

Cons

The operation of the solution is by web browser only

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[OpenProject](https://www.capterra.com/p/152761/OpenProject/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing ITM Platform

ITM Platform received the highest ratings from users who evaluated the alternatives. The financial area found it to be the cheapest solution compared to the other options. Our PMO office qualified ITM Platform as the solution that delivers the most functionalities and the most complete on the market.

Review Source

Zoe B.  
Digital Transformation Director  
Chemicals  
Used the software for: 2+ years

### "All the features we need, intuitive to my users and fast to deploy"

July 25, 2018

5.0

I have experience with many of the PPM solutions out there (Clarity, Daptiv, Planview etc) and ITM Platform allowed us to have the whole organization performing at 100%, in a very short time, with all the benefits a serious PPM solution must deliver.

Pros

Great portfolio management and program/project prioritization, along with waterfall and agile methodologies built in. We were up and running in less than a week, which is --compared to other PPM solutions I've used- Usain Bolt-like performance. We also use the bot on Slack for users who don't need to use it intensively. The support service is quite efficient --and included in the price, which again makes a difference-

Cons

Some project managers are used to MS Project on the Gantt planning part. Maybe a desktop version of the Gantt would help. It's not on Gartner's or Forrester's reports, which makes it a bit harder when it comes to make a decision.

Review Source

MS

Michael S.  
PMO Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use but lacks the advanced features."

July 30, 2018

3.0

Our customer experience was a bit disjointed and delayed, however I understand this is being or has been addressed.

Pros

Really quick and easy to use. Very initiative user interface for tracking projects, with dynamic filtering. Upload MS Project files is good.

Cons

Reporting could be better, most data will export as spreadsheet. There is no standard report for Project Mangers to export for Project Sponsors, the expectation is that all users will use the portal.

Review Source

VR

Verified Reviewer  
Consultor en transformación digital  
Information Technology and Services  
Used the software for: 2+ years

### "Digital consultant"

December 19, 2018

4.0

I am a regular user of ITM platform, and I could not substitute it for anithing else. It is perfect for a mid size organization, and specially for a profesional services firm (which is my case)

Pros

Ease of use Overall functionalities, and very good value per money Very short curve of learning Good management tolls (reports, KPIs) Performance of SaaS solution Excelent quality of service

Cons

Some web messages The mobile app could take more functionalities

Review Source

Alberto M.  
Head Of Operaciones Top Retail  
Marketing and Advertising  
Used the software for: 2+ years

### "Complete Project Management tool"

December 28, 2018

5.0

Our experience with ITM Platform has been very good. We have been working with her for a long time and she has helped us a lot in making a much more professional, controlled and efficient project management. It is a highly recommended tool.

Pros

ITM is a very complete platform that includes the entire life cycle of a project and later allows you to join it to a service.

Cons

Have a document manager structured by folders. That would be great!

Review Source

VR

Verified Reviewer  
Partner & CEO  
Management Consulting  
Used the software for: 1-2 years

### "Complete feature set for a very decent price"

December 19, 2018

5.0

I have seen many different project management platforms with at first sight fancy interfaces, but it is hard to find one that gives you all the features that ITM Platform for this price.

Pros

The combination of both classic waterfall and Kanban projects is very interesting and useful. Projects are neatly integrated into platforms and the portfolio, and for both projects and programs the system provides a comprehensive set of KPIs and dashboards. The platform is also very customisable as you can add custom fields, integrate with Jira and Zapier and import your projects from MS Project. For the more tech savvy there is also the option to integrate directly with the platform's APIs. Also to can start using the platform quickly, as your own company environment is set up instantly and you don't need too much onboarding time.

Cons

Although the system supports internal cost calculation by the hour, there is no way to calculate revenues by the hour or charge these to external customer, what I would like to do for consultancy services. Also it would be nice if you could customise reports with graphs etc., although this can be achieved by using the platform's APIs from Excel.

Review Source

AD

Alberto D.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent Project Portfolio Management tool"

March 27, 2019

5.0

We are using ITM to control operations for our team of consultants. Its simplicity and flexibility allowed us to deploy and train people very quicky. We are planning to extend our use to ITM to other areas.

Pros

ITM is a flexible platform useful not only to control individual project execution, but to control the whole project porfolio. It's a tool useful for the Project Manager, the Project staff and also for management. It has all functionalities we needed at a reasonable price.

Cons

Integration with other tools may be improved

Review Source

Alejandro H.  
Networking Manager  
Telecommunications  
Used the software for: Less than 6 months

### "WOW, do you look for all in one Portfolio & Project Management software? look no more"

February 16, 2018

4.0

Portfolio & Project Management SaaS this is the king

Pros

This do everything, Program, project and Task Management, team assignation, calculation of budget and deviations, risk analysis, parchases, time, money and resource tracking, communication in all levels, chat, emails with notifications, team time tracking, multi currency, multi region, Documentation repository and management. Everything! and for $25 per user/month its great.

Cons

Interface a little spartan and plain, and I traed far to find a cons,not good for small project teams? but not bad. don't bring me coffee?

Review Source

Tiago D.  
Responsable de Soporte y Formación - Gestión de Proyectos  
Information Technology and Services  
Used the software for: 1-2 years

### "Best PPM solution - price/user"

January 28, 2016

5.0

With ITM Platform you can easily store your project data, schedule tasks and activities, collaborate with your team, upload docs. At high level, PMOs can access progress of every project in an easy-to-use portfolio.

Pros

You can use agile or clasic project management adpated with every methodology PMI, Prince2, etc...

Cons

No lifetime license and on-site solution is to expensive.

Review Source

Carlos Arturo G.  
IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "amazing Aplication"

December 22, 2015

5.0

the interface is easy to use. this application allowing the advancement of the company in the competitive market, besides We can managment project in a diferent phases from begin to end pass

Pros

beautiful, and clear user interface

Review Source

JAO

Jose Antonio O.  
PMO  
Computer Software  
Used the software for: 2+ years

### "excellent!"

August 7, 2017

5.0

Pros

ease of use, comprehensiveness, completeness and advanced features, it´s everything a program manager needs in order to complete master their projects

Cons

Sometimes implementations can be expensive and since it´s an online solution, being able to connect to the internet its paramount to use the software

Review Source

RB

Richard B.  
President & CEO  
Management Consulting  
Used the software for: Less than 6 months

### "ITM platform is very user friendly and intuitive. It is very easy to configure and to understand."

June 12, 2017

5.0

I was able to use ITM Platform and create a Project Management Office with various organizational units representing offices in different regions and countries.

Pros

ITM Platform can be accessible anywhere using the internet for your projects, programs and portfolio. It is cloud based which permits you to control and monitor your projects regardless of your location. The application is very easy to configure when it comes to company setup, creating projects, registering new users, allocating resources to projects, costing and producing reports. ITM Platform is also a great platform if you wish to create a Project Management Office. It has many functionalities which makes this application a MUST HAVE for project success!

Cons

You cannot have multiple baselines for one project under one filename. The work around is that you save your project under a different filename or version.

Review Source

DP

Diana P.  
Project Coordinator  
Environmental Services  
Used the software for: 1-2 years

### "Very good tool of work"

February 2, 2017

5.0

My experience has been good, has had difficulties with the personalization of reports and I think it is important to print the description of the tab "Tracking"

Pros

Software Online, Complete platform for project management.

Cons

It is important that you can print the description of the "Tracking"

Review Source

Response from ITM Platform

February 3, 2017

Hello Diana, Thank you for your review!

FO

Feyi O.  
Project Portfolio Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "ITM Platform review"

December 28, 2018

5.0

Ability to crawl, walk, and grow as a team in our project management maturity journey

Pros

It is very intuitive in comparison to other PPM tools

Cons

The UI can be improved by utilizing a bit more exciting clolors

Review Source

EB

Edin B.  
International Product Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Information "

January 22, 2020

5.0

Good in general, very usefull

Pros

Very important as a support of the company projects.

Cons

It a little bit difficult to use at the beeginning

Review Source

DN

Diego N.  
Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Average software"

January 13, 2017

3.0

Is a complete software but it seems to be always "beta test version", the reports are not useful at all.

Pros

funtions

Cons

reports

Review Source

LP

Laura P.  
Analista de Producto  
Telecommunications  
Used the software for: 6-12 months

### "My opinion about ITM"

August 31, 2018

5.0

I like it, because it helps me organize my working day and thus work efficiently

Pros

I like the possibility to control work time and the tasks assigned to it

Cons

At first I did not understand very well how it is handled the income of times

Review Source

MS

Marco S.  
  
  
Used the software for:

### "Add more design capabilities to Kanban Board"

January 16, 2017

4.0

Hi there, I am a Kanban Trainer and I offered consultancy services related to Lean-Agile adoption to enterprises of all sizes. Here you have a few recommendations to improve the Kanban Board design: 1) Capability to slice a swim lane into 2, for example, a "In Progress" column into "doing" and below "blocked". This provides a great visualization to tasks that are pending or blocked to some reason pro remains "in progress". 2) Capability to add sub-tasks to a Task. 3) Capability to add custom headers to a swim lane's columns; if I scroll down the Kanban board the column names disappear. I designed a PMO Kanban board and I need each swim lane with different column names. 4) Capability to show explicit policies for a Task; maybe this could be done by adding a field to Class of Service definition. 5) Add some task's statistics in Kanban Board like time on the board, etc.

Review Source

JG

Javier G.  
Senior Project Manager  
Civil Engineering  
Used the software for: 6-12 months

### "ITM Platform is the most competitive PPM software I've used"

June 7, 2017

5.0

We cut costs in project management softare to less than one third and were still able to do the same things with less training for new team members

Pros

It's really easy to navigate, plan projects and see the aggregate data. All the relevant components are at plain sight. Great tool for simple PPM without having to invest millions.

Cons

The UI is not the sexiest, but that's something I can work with. I hear they're about to launch an improved redesign.

Review Source

SJ

Santiago J.  
Profesor  
Education Management  
Used the software for: 6-12 months

### "Is a kind of fine to use it, but it has several problems with the conection it is slow. "

August 3, 2017

4.0

Documentary

Pros

The storage capacity for documents, but it is so difucult to save heavy files (more than 20MB) I guess is so important that the SIV leave to the users upload heaviest files.

Cons

The inteface is hard, It is not easy or intuitive to use, It needs a kind of exolicationa for some interestings tolos like activities, hitos.

Review Source

MT

Miguel T.  
Ingeniero especialista  
  
Used the software for: 6-12 months

### "Very easy office use"

June 6, 2017

4.0

Pros

Thais most important of the software is the facility of use the ítem to search the name office differents projects.

Cons

Usually when It has been used for many people, is complicated to know who makes the last modification on the Project.

Review Source

AL

Alberto L.  
  
  
Used the software for:

### "ITM Platform is the most usefull project management solution"

July 24, 2015

5.0

We have been using ITM Platform for a year more or less, and we plan to use it much more time. It is really easy to use for keeping your team organized and control your tasks, costs and manage all the projects aspects. The pricing is really aFfordable! We have tried other Project Management software, but ITM Platform is the most useful software we have tried and they answer so quickly to our support requests.

Review Source

CL

Carolina L.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Gantt, Budget and Tasks"

July 24, 2018

4.0

Good

Pros

That it has an app to quickly upload files, pictures and update tasks.

Cons

Budget settings and tasks access: I manage a project that does not require a complex budget and sometimes I got confused about some budget settings such as: Real time, Estimated time, Direct Costs, etc.

Review Source

LC

Leonardo C.  
  
Computer Software  
Used the software for: I used a free trial

### "Excelente IT Managment APp"

December 19, 2015

5.0

I think this is one of the best app for managment project. We can managment project in a diferent phases from begin to end pass. think this is one of the best app for managment project. We can managment project in a diferent phases from begin to end pass.

Review Source

PA

Paul Auction  
  
  
Used the software for:

### "Good Solution, Best Price and Amazing Support"

January 16, 2013

5.0

We are using ITM Platform from a few weeks. It is a simple and useful solution, but what convinced us is the speed and quality of support service. We had a small issue and they looked after us very quickly.

Review Source

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