--- title: "ITM Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ITM Platform the right Project Management solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/147990/ITM-Platform/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- ITM Platform 4.5 (105) [View alternatives](https://www.capterra.com/p/147990/ITM-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of ITM Platform Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews Natasha H CMONon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “Good fit for a small team managing multiple funded programs.“ July 16, 2026 Natasha H CMONon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “The learning curve was gentler than we expected for a team that had never used project management software before.“ July 16, 2026 ## Showing most helpful reviews Showing 1-25 of 105 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Gerente de Implementacion y Soporte Used the software for: Less than 1 year ### "Gran respaldo durante la transición por la deprecación de Project Online" October 29, 2026 5.0 Excelente servicio. Ante la situación presentada por la deprecación de Project Online, el equipo de ITM reaccionó de manera ágil y profesional, brindándonos acompañamiento oportuno y respuestas claras en todo momento. Destaco especialmente su disposición para atender nuestra premura y su capacidad para proponer alternativas de forma rápida y efectiva. Una experiencia muy positiva que reafirma la calidad de su servicio y el compromiso con sus clientes. Pros ITM es un producto muy completo, estable y cumple todo lo que requerimos para nuestra gestión de proyectos en la compañía. Cons La edición masiva de tareas o copia masiva en un mismo proyecto es algo que me gustaría que mejoraran Review Source R Reviewer Director de Operaciones Used the software for: 3-5 years ### "La herramienta adecuada para evolucionar de una PMO Operativa a una PMO Estratégica." August 21, 2026 5.0 Mi experiencia con ITM Platform ha sido sumamente satisfactoria. ITM Platform ha sido un aliado clave en mi trayectoria profesional manejando oficinas de proyectos. Pros Lo que más me ha gustado de la herramienta es su versatilidad para adaptarse a los distintos niveles de madurez de la PMO que se desea gestionar. Desde una PMO Operativa hasta una PMO Estratégica. Cons La plataforma es bastante robusta, por lo que la curva de aprendizaje para dominar al 100% las funcionalidades, reporting y apoyo de IA puede tomar un poco más del tiempo planeado para su adopción. Review Source R Reviewer Co-founder Used the software for: 1-3 years ### "Finally, a PPM tool that our whole organization actually uses" July 28, 2026 5.0 Solid PPM tool that scales well for a mid-size company. Our onboarding took about three weeks and the support team was responsive throughout. Pros We manage several active projects across the company and ITM Platform gives us a single view of everything -- budgets, timelines, resource allocation. The portfolio dashboard saves our PMO at least two hours a week that used to go into consolidating spreadsheets. The MCP server allows us to integrate with our internal systems and automate reporting. Cons The mobile experience is limited compared to desktop, there are parts where you can't see all the info as you would in desktop. Review Source R Reviewer Administrador de Contrato Used the software for: 1-3 years ### "Buena plataforma para la gestión y seguimiento de proyectos" July 26, 2026 5.0 Mi experiencia general ha sido positiva. ITM Platform es una herramienta útil para centralizar la información de los proyectos, visualizar la cartera y gestionar los cronogramas de los contratos. Nos ha permitido mejorar el seguimiento y contar con información más ordenada para la gestión. Pros La visibilidad que entrega sobre la cartera de proyectos y la facilidad para gestionar y realizar seguimiento a los cronogramas Gantt de los contratos. La plataforma permite centralizar información relevante y tener una visión general del avance de cada proyecto. Cons La imposibilidad de actualizar los ingresos de forma masiva, lo que obliga a realizar modificaciones individualmente y aumenta el tiempo de actualización. Además, en algunas ocasiones, al ordenar o agrupar la información por categorías en los módulos de Compras e Ingresos, la visualización se desconfigura o pierde el orden esperado Review Source R Reviewer Directora de Infraestructura Used the software for: 3-5 years ### "Usuario satisfecho, solo arreglar un par de cosas." July 24, 2026 4.0 Es una muy buena plataforma en general. Nosotros lo tenemos alineado con nuestro sistema de gestión certificado en dos distintos ISOs y nos ayuda mucho para la debida diligencia. También para tener información oportunamente. Pros Las funcionalidades son muy útiles para la gestión de una empresa de consultoría. El nuevo chatbot de IA para preguntarle cosas de la plataforma también simplifica las cosas. La posibilidad de alinear la operación con objetivos estratégicos también es muy útil. Cons Los botones de guardado que están en algunas páginas y otras no, crean algo de confusión y hemos tenido errores de no guardar por esta situación. Considero que se debería eliminar el botón de guardado, que simplemente al cambiar algo ya se guarde automáticamente simplificaría mucho la operación. Otro tema es que a veces se desconfigura ligeramente el scroll cuando hay carga de información, lo cual a veces hace que justo no se vea el boton de guardado que está hasta abajo. Review Source R Reviewer Administrador de Oficina de Proyectos Used the software for: 3-5 years ### "EXPERIENCIA ITM SATISFACTORIA" July 24, 2026 5.0 Lo utilizo paga gestionar el Porfolio de proyectos y del ciclo de vida del proyecto, en el área TIC de una organización sanitaria Pros Las posibilidades de adaptar la herramienta a la organización mediante la parametrización y la personalización de campos. Cons Aunque el soporte es muy bueno, la herramienta a veces falla, sobre todo el Gantt y los informes nativos. Review Source R Reviewer Director de Servicios Used the software for: 3-5 years ### "Metodología, Tecnología y Control" July 24, 2026 5.0 En general es una plataforma que permite tener el control de los proyectos y permite contar con información histórica de los proyectos de una forma muy clara, es una herramienta en general simpe de usar, donde la gestión se reduce y se aumenta el control. Pros Que es una plataforma capaz de adaptarse a las metodologías formales y a las desarrolladas en la compañía, manteniendo una estructura sólida de gestión, se valoran las evidencias y los conceptos simples de entender. Ahora con la incorporación de IA en la gestión se abordan la tecnología, la metodología y el control de forma práctica. Cons Puede ser el tratamiento de la Carta Gantt que podría ser un poco más simple el desarrollo de un plan de actividades, que sea más predecible la siguiente acción. Review Source R Reviewer Responsable Oficina de Proyectos TI Used the software for: Less than 1 year ### "Experiencia en el uso de ITM Platform" July 24, 2026 5.0 Experiencia satisfactoria, tengo todo lo que necesito para la gestión del portafolio de proyectos en una única herramienta Pros Visibilidad de la cartera de proyectos de forma centralizada Trabajo colaborativo de los equipos de trabajo Integración con Power BI para la reporteria Gestión de capacidades tanto estimada como reales Gestión del portafolio de proyectos Gestión de priorización de proyectos a través de programas Compartir de forma dinamica la planificación y avance de los proyectos con los team members Agentes de la IA integrados Equipo de soporte y atención oportuna en las necesidades que tenemos sobre la herramienta Pagina de ayuda y soporte con contenido relevante para el uso de la herramienta y buenas prácticas Cons Podríamos mejorar los elementos que seleccionamos en el cuadro de mando de cada proyecto, permitiendo generar una visual en la que el usuario pueda combinar variables para ver información de interés Review Source R Reviewer CEO Used the software for: 1-3 years ### "Mi Buena experiencia con ITM Platform" July 22, 2026 5.0 tiene buen soporte, si no te lo contesta la documentacion, tienes la IA, y si no puedes mandar mensajes ala mesa de soporte Pros es un verdadero PPM, y tiene integrado IA, su sever MCP facilita las consultas, la estructura es solida, lo que permite gestionar aplicando las areas de conocimiento de forma correcta Cons pienso que debemos fortalecer la documentación de reglas de uso para Teams Members y PMs, el registro de horas manteniene por su robustez ciertas reglas de negocio que cuestan entender algunas veces Review Source R Reviewer Jefatura Control de Gestión y Finanzas Used the software for: 1-3 years ### "ITM una herramienta fundamental si trabajas con muchos proyectos" July 22, 2026 5.0 Es una herramienta que ha sido capaz de reunir en una sola interfaz prácticamente todas las áreas de programación y control de proyectos que llevábamos en diferentes aplicaciones o planillas. Pros La capacidad de poder visualizar portafolios de proyectos y no, solamente, cada uno de manera independiente Cons El cuadro de mando con gráficas podría ser mas configurable y hay secciones que quisiera contaran con filtros. Review Source Fernando T. CEO Used the software for: 3-5 years ### "Effective, efficient and efficient solution for project management" October 9, 2020 5.0 After a thorough and complete analysis of solutions, we opted for ITM Platform, the implementation was quick and simple. We are very happy with the operation as it is stable and we are constantly being given new functionality. Its integration architecture is very intelligent and simple, we have practically been able to integrate the rest of our solutions with ITM Platform. Pros Unlike other solutions, ITM Platform delivers all the functionality to manage programs, portfolios, projects and services. It delivers all the functionalities of MS-Project in terms of managing the Gantt schedule and critical path. It provides unlimited storage space and is fully integrated with the system's functions; it's like having a sharepoint. It has an integrated social network which allows effective communication between team members. Dashboards, key indicators and reports are already built, based on best practices and can be used from the start of the solution. It allows managing projects from robust, cascading and agile perspectives. Cons The operation of the solution is by web browser only Review Source R Reviewer PMO Manager Used the software for: 1-3 years ### "Easy to use but lacks the advanced features." July 31, 2018 3.0 Our customer experience was a bit disjointed and delayed, however I understand this is being or has been addressed. Pros Really quick and easy to use. Very initiative user interface for tracking projects, with dynamic filtering. Upload MS Project files is good. Cons Reporting could be better, most data will export as spreadsheet. There is no standard report for Project Mangers to export for Project Sponsors, the expectation is that all users will use the portal. Review Source R Reviewer PM Used the software for: Less than 1 year ### "ITM PM Software" June 14, 2019 4.0 Pros functions Friendly Porfolio Management kanban Cons Report view for guest users cost management kanban task integration with timeline Review Source R Reviewer CMO Used the software for: Less than 1 year ### "Simple enough for a nonprofit team with no project management background" July 20, 2026 5.0 It does what we need without being overcomplicated. Good fit for a small team managing multiple funded programs. Pros We needed something to keep track of our grant-funded projects without drowning in spreadsheets. ITM Platform lets us see all our programs in one place -- budgets, deadlines, who is doing what. The learning curve was gentler than we expected for a team that had never used project management software before. Cons Some of the more advanced features feel like they were built for larger organizations. We do not use half of what is available, which can make navigation a bit overwhelming at first. Review Source Zoe B. Digital Transformation Director Used the software for: 3-5 years ### "All the features we need, intuitive to my users and fast to deploy" July 26, 2018 5.0 I have experience with many of the PPM solutions out there (Clarity, Daptiv, Planview etc) and ITM Platform allowed us to have the whole organization performing at 100%, in a very short time, with all the benefits a serious PPM solution must deliver. Pros Great portfolio management and program/project prioritization, along with waterfall and agile methodologies built in. We were up and running in less than a week, which is --compared to other PPM solutions I've used- Usain Bolt-like performance. We also use the bot on Slack for users who don't need to use it intensively. The support service is quite efficient --and included in the price, which again makes a difference- Cons Some project managers are used to MS Project on the Gantt planning part. Maybe a desktop version of the Gantt would help. It's not on Gartner's or Forrester's reports, which makes it a bit harder when it comes to make a decision. Review Source R Reviewer Head Of Operaciones Top Retail Used the software for: 3-5 years ### "Complete Project Management tool" January 2, 2019 5.0 Our experience with ITM Platform has been very good. We have been working with her for a long time and she has helped us a lot in making a much more professional, controlled and efficient project management. It is a highly recommended tool. Pros ITM is a very complete platform that includes the entire life cycle of a project and later allows you to join it to a service. Cons Have a document manager structured by folders. That would be great! Review Source Alejandro H. Networking Manager Used the software for: Less than 1 year ### "WOW, do you look for all in one Portfolio & Project Management software? look no more" February 19, 2018 4.0 Portfolio & Project Management SaaS this is the king Pros This do everything, Program, project and Task Management, team assignation, calculation of budget and deviations, risk analysis, parchases, time, money and resource tracking, communication in all levels, chat, emails with notifications, team time tracking, multi currency, multi region, Documentation repository and management. Everything! and for $25 per user/month its great. Cons Interface a little spartan and plain, and I traed far to find a cons,not good for small project teams? but not bad. don't bring me coffee? Review Source R Reviewer Responsable de Soporte y Formación - Gestión de Proyectos Used the software for: 1-3 years ### "Best PPM solution - price/user" January 28, 2016 5.0 With ITM Platform you can easily store your project data, schedule tasks and activities, collaborate with your team, upload docs. At high level, PMOs can access progress of every project in an easy-to-use portfolio. Pros You can use agile or clasic project management adpated with every methodology PMI, Prince2, etc... Cons No lifetime license and on-site solution is to expensive. Review Source R Reviewer IT Consultant Used the software for: 1-3 years ### "amazing Aplication" December 22, 2015 5.0 the interface is easy to use. this application allowing the advancement of the company in the competitive market, besides We can managment project in a diferent phases from begin to end pass Pros beautiful, and clear user interface Review Source R Reviewer Project manager Used the software for: 3-5 years ### "itm review" July 25, 2018 4.0 Pros Integrate cost, schedule, follows and learned lessons in one tool. Cons The follow for schedule is so poor. You can use only one base line and the predecessor task do not have any way to add gap. The cost for one resource are just one, sometime the hour cost change and you need add other profile. Review Source R Reviewer project analyst Used the software for: Less than 1 year ### "The best solution" February 5, 2017 5.0 My name is Macarena, and I work as a "project analyst" in a chilean company. It's name is Fleischmann, and we are specialized ir electrical engeneering, system control and climatization for big buildings. The managers where looking for a solution to the inestability and disorder of the design department, so they wanted to start controlling the worked hours of the members of the design team. I was incharged of doing the research, so I evaluated at least 12 different ERP platforms, and ITM was one of them. It was the one that I liked the most and the managers too, so we started the free trial and it is awesome how this program shows the reality of the department. ITM can do everything that we needed it for. Now we've finished the free trial, we are going to have the 1 month trial that costs $99, so we decided to include more deparments in this. Of course, we know it is not perfect, but at least it will show us all the estimated numbers that we need to understand where are we failing in this department, and although it takes a lot of time to get it in practice, we have an awesome helper to do it (Enrique Tapia). Pros The simplicity The functions The information that can make you see the real stato of your projects Cons The project manager license has too little functions Review Source R Reviewer PMO Used the software for: 3-5 years ### "excellent!" August 14, 2017 5.0 Pros ease of use, comprehensiveness, completeness and advanced features, it´s everything a program manager needs in order to complete master their projects Cons Sometimes implementations can be expensive and since it´s an online solution, being able to connect to the internet its paramount to use the software Review Source R Reviewer President & CEO Used the software for: Less than 1 year ### "ITM platform is very user friendly and intuitive. It is very easy to configure and to understand." June 12, 2017 5.0 I was able to use ITM Platform and create a Project Management Office with various organizational units representing offices in different regions and countries. Pros ITM Platform can be accessible anywhere using the internet for your projects, programs and portfolio. It is cloud based which permits you to control and monitor your projects regardless of your location. The application is very easy to configure when it comes to company setup, creating projects, registering new users, allocating resources to projects, costing and producing reports. ITM Platform is also a great platform if you wish to create a Project Management Office. It has many functionalities which makes this application a MUST HAVE for project success! Cons You cannot have multiple baselines for one project under one filename. The work around is that you save your project under a different filename or version. Review Source R Reviewer Corporativo Used the software for: 1-3 years ### "poll" July 27, 2018 5.0 I have managed implementation projects through the tool, I did not like how the timelines should be elaborated but I liked it in general. Pros what I like the most is how easy it is to use. Cons I would like the application to have more graphic reports that would more easily indicate the stages and evolution of the projects. Review Source Freddy S. CTO Used the software for: Less than 1 year ### "This is the only software I found that can track efficiently different projects in the cloud" August 4, 2017 4.0 Even with the cons that it have, it's the best tool that we know to manage our projects. Pros Manage Resources through different projects Lot of reports Based on PMI Budget Control Financial Analisys Task assignment Cons Gantt can only have one base line Mobile Application not so useful (basically just for report hours) Learning curve for taking advantage of all the features is big. 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