# MasterControl Manufacturing Excellence Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MasterControl Manufacturing Excellence Software - reviews, pricing plans, popular comparisons to other Manufacturing products and more. Source: https://www.capterra.com/p/148011/MasterControl --- # MasterControl Manufacturing Excellence Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MasterControl Manufacturing Excellence ## What is MasterControl Manufacturing Excellence? Calling all LIFE SCIENCE companies: MasterControl Manufacturing Excellence (Mx) is a next-generation manufacturing execution platform designed for life sciences manufacturers. With cloud-based, electronic batch records, logbooks, and equipment tracking, Mx provides a modern MES that empowers Manufacturing and Operations to streamline processes, reduce time to market, minimize errors, and improve traceability across all production stages—from clinical supply to commercial manufacturing. With Mx, MasterControl delivers a unified solution that drives visibility, compliance, and real-time insights, enabling organizations to operate and scale efficiently.​ ​ ## What is MasterControl Manufacturing Excellence used for? [Manufacturing](https://www.capterra.com/manufacturing-software/)[Manufacturing Execution](https://www.capterra.com/manufacturing-execution-software/)[Chemical Manufacturing](https://www.capterra.com/chemical-manufacturing-software/) Overall rating Based on 182 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Starting price $1000 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MasterControl Manufacturing Excellence alternatives Highest Rated [5.0 (2)](https://www.capterra.com/p/205697/Ennov-Quality-Suite/#reviews) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (160)](https://www.capterra.com/p/134177/MRPEasy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.9 (19)](https://www.capterra.com/p/125475/QT9-ERP/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148011/MasterControl/alternatives/) ## Who uses MasterControl Manufacturing Excellence? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Traceability 4.7 (66) 95.45% of 66 reviewers that rated this feature as important or highly important Track and document the history, application, or location of an item or activity Production Management 4.4 (59) 93.22% of 59 reviewers that rated this feature as important or highly important Manage the end-to-end production process for manufacturing operations Document Management 4.8 (44) 90.91% of 44 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Compliance Management 4.6 (33) 103.03% of 33 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Quality Control 4.6 (32) 100.00% of 32 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes Reporting/Analytics 3.9 (31) 83.87% of 31 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data MasterControl Manufacturing Excellence 50 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Material list of manufacturing parts and associated costs Track and monitor efficient handling of all changes/transitions For chemical engineering/manufacturing Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Import and export data to and from software applications Graphical representation of data Store, manage, and track all electronic documents in a centralized location Follows the movement of a food product and its ingredients through all steps in the supply chain Form predictions based on past and present data/trends Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage, maintain and track the performance of assets and equipment Material requirements planning software manages the scheduling and inventory control for manufacturers. Manufacturing execution systems focus on quality control in the production process. Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment Manage the end-to-end production process for manufacturing operations Plan and schedule the use of production resources Track the production of materials and items over certain periods or seasons Plan and coordinate all the resources, costs and time needed to execute assignments Ensure that quality requirements and standards are met across production processes Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Store recipes, enable recipe modification, and generate data required for production records Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Identify and assess hazards to ensure the well-being of employees, assets, and the environment Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Manage and control operations that take place on the shop floor or factory floor Manage all supplier data and operations Manage the planning and execution of supply chain activities Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track and document the history, application, or location of an item or activity Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (177) 4.3 Based on 177 reviews ## Pricing Value for money 4.3 (149) [View pricing plan details](https://www.capterra.com/p/148011/MasterControl/pricing/) Basic $1,000 Per Feature,Per Month It includes: - Electronic Batch Records (EBR) - Electronic Device History Records (eDHR) - Equipment Calibration - Validation - MasterControl Platform Value for money 4.3 (149) 4.3 Based on 149 reviews ## Integrations [ MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)[ MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (169) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (169) 4.6 Based on 169 reviews ## User reviews Overall rating 4.6 Based on 182 reviews Filter by rating 5(112) 4(61) 3(8) 2(1) 1(0) Mentioned topic Sorted by most recent WW Wendy W. QMS Administrator and Document Control Pharmaceuticals ### "Mx for Pharmaceutical Companies" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 17, 2026 Overall , it is a really great ebr program and has the features that are neccessary to make it function well. Pros We like the tracability. Being able to know exactly where everything is and on what step is helpful. Cons The set up is extreemly time consuming. You really have to have the bandwidth to set it up. We are still having issues with this part. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jesse M. Formulation Technician II Chemicals ### "Formulation Technician II" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 19, 2025 I really enjoy using MasterControl for it's constant convienence and overall availability when I need to have a Form/Document available and what codes and procedures need to be updated. Pros It keeps me well informed about the things I need to learn in the facility that are always updating. Cons Each item on MasterControl is too close together and is hard to navigate which Form/Document I need to find. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kris R. Specialist Health, Wellness and Fitness ### "Easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 10, 2025 Overall staff finds it easy to use and easy to find their way around. Being able to flag documents easier would be helpful. Pros Simplicity is good. Super easy to navigate for what I need. Like to main screen having quick options. Cons Would love to have a dark mode or the light blue/ gray font darker. Sometimes a little hard to see. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jimmy L. Label Printing Ops Pharmaceuticals ### "A worker's insight to doing his job" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 8, 2025 Fantastic on the security side, haven't had any issues with password breaching on my end. When I use mastercontrol it it has the features I need to do my job. I like how the documents for my department are organized and structured. Pros The process is streamlined to the point of everything being labeled/named for what specific part of the job I need. Cons When too many people are on the system at the same time there is a massive slowdown. Sometimes it moves slowly to a crawl that barely anything can get done. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Judy H. Sr. Manager, QA Pharmaceuticals ### "Senior Manager, QA" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 9, 2025 Overall master control excellence is easy to navigate, and simpler construction for end users. I’m looking forward for the AI as well as logbooks functions. Pros My company use master control for electric batch records. It’s very easy to use. I like it is able to perform Review By Exception. Cons I’m having challenges with the issue that Attachments are unable to be downloaded all together with the executed batch records. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Seamus G. Automation Engineering Biotechnology ### "Electronic Batch Records with MasterControl Mx" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 I'm one of the admins that manage MasterControl, and a SME for Mx in my company. I find that this software provides a lot of consistent value to the company. It's impossible to consider going back to paper batch records. It can be tedious to manage, but possible to do so with a very small team. The platform is also intuitive and easy to learn. Pros Electronic batch records are a good option for digitizing manufacturing and creating value through improved efficiency and better quality. MasterControl's Mx production records is one of the best options in the field. Cons The company has a great willingness to improve their software, and has share the roadmap for good improvements down the line. But they just aren't putting out updates very fast, and when they do the quality hasn't been stellar lately. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Donald P. IT System Analyst Pharmaceuticals ### "Great Option for EBR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2025 Excellent. From sales, leadership, implementation and support, the entire MasterControl team has been a great partner. Pros Easy, intuitive interface for record building and EBR execution with review by exception. A great no code solution for fast implementation. Cons Minor inconveniences with building, but overall very good. These things are extremely niche use case for specific records that workaround scan be made for. Alternatives considered [Tempo Manufacturing Execution System](https://www.capterra.com/p/247777/Tempo-Manufacturing-Cloud/) Reasons for choosing MasterControl Manufacturing Excellence Cost, sales teams, perceived validation support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kalina B. Quality Engineer II Biotechnology ### "Mx Summit Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 October 9, 2025 Overall, it is rather positive and would like to see more improvements to Master Control capabilities with integrations. Pros The Mx is very user friendly and easy to build templates. Simplify production process documentation as many fields can be automated. Cons The customer support is not the best, we have had many issues with records with issues that results in delays in release of product. The issues are backend and require MasterControl to resolve. The VoD tool was not working for awhile, which is used as part of our validation process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RA Rosalia A. Quality Assurance Manager Pharmaceuticals ### "Mx tool that adapts great for high volumes" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 October 8, 2025 I believe the ease of the use of this technology and the versatility it presents has made our adoption one of the greatest improvements in processes. The service from consultants and services in general are great Pros The implementation process with the tool to build “skeleton BR” is awesome. We reduced the timeline to build all our templates significantly by using these compacted portions of BR that then we merge to cover the process. Cons There is a different approach later when all the BR are in production to execute a revision that is to be applied to groups of products or all the BR, as these revisions cannot be executed in bulk. We need to execute one by one Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Stephanie R. Sr. QA System Specialist Chemicals ### "MX Is Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 8, 2025 My overall experience with MasterControl Manufacturing Excellence has been extremely positive. The platform has transformed how we manage manufacturing and quality data by replacing manual, paper-based batch records with a fully electronic, compliant system. It has improved accuracy, traceability, and efficiency across production processes while streamlining communication between manufacturing, QA, and other departments. The ability to capture data in real time and review by exception has significantly reduced batch release times. Although implementation and validation require effort, the long-term benefits—strong compliance, audit readiness, and visibility into operations—make MX an invaluable tool in our digital manufacturing environment. Pros What I liked most about MasterControl Manufacturing Excellence is its ability to eliminate paper records and provide real-time visibility into manufacturing processes. The system ensures data accuracy, traceability, and compliance by capturing information directly at the point of execution. It streamlines batch record review, reduces errors, and accelerates product release. I also value how seamlessly it integrates with other MasterControl modules like Quality Events and Document Control, creating a connected, end-to-end quality ecosystem. Overall, MX has greatly improved efficiency, audit readiness, and collaboration between production and QA, supporting our organization’s digital transformation and continuous improvement goals. Cons What I liked least about MasterControl Manufacturing Excellence is that system configuration and validation can be time-intensive, especially when workflows require frequent updates. Any change to forms or process logic typically involves documentation, testing, and approval to maintain compliance, which can slow down implementation of improvements. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148011/MasterControl/reviews/) Popular comparisons [MasterControl Quality Excellence vs MasterControl Manufacturing Excellence](https://www.capterra.com/compare/148011-148577/MasterControl-vs-MasterControl)[MRPeasy vs MasterControl Manufacturing Excellence](https://www.capterra.com/compare/134177-148011/MRPEasy-vs-MasterControl)[Sage X3 vs MasterControl Manufacturing Excellence](https://www.capterra.com/compare/148011-213927/MasterControl-vs-Sage-X3) [Odoo vs MasterControl Manufacturing Excellence](https://www.capterra.com/compare/135618-148011/Odoo-vs-MasterControl)[DELMIAWorks vs MasterControl Manufacturing Excellence](https://www.capterra.com/compare/103908-148011/IQMS-ERP-Software-vs-MasterControl)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)