Revamp Consulting

Revamp CRM

1 / 5 1 review

Who Uses This Software?

Sales & Marketing CRM for small business and etailers


Average Ratings

1 Review
  • 1 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • Revamp Consulting
  • www.revampcrm.com/
  • Founded 2004
  • United States

About Revamp CRM

Sales & Marketing CRM for small business and retailers to streamline workflow and automate reporting.


Revamp CRM Features

  • Call Logging
  • Contact Management
  • Customer Support
  • Lead Scoring
  • List Management
  • Marketing Automation
  • Product Catalog
  • Project Management
  • Quotes / Proposals
  • Referral Tracking
  • Sales Pipeline Management
  • Territory Management

Revamp CRM Reviews Recently Reviewed!

worst customer service ever seen

Dec 11, 2016
1/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: the system has lots of good features, interface is very easy to use, prices are quite competitive

Cons: lots of bug and incomplete features
almost no support , tickets leave "in progress" with no replies for weeks

Overall: the system has lots of good features, interface is very easy to use, prices are quite competitive

no details about main features (ie: no able to know what is the email service they use to send emails)

unfortunately, the system seems to be full of bugs

emails not start
newsletter feature (automation) doesnt work too
no ticket support (no replies)
contacted via Facebook chat, they replied telling me "there's some hiccup at helpdesk", then vanished again
with no response and/or any help

tried to purchased anyway, wasnt possible due to an error at checkout

two tickets opened 24 NOV, no replies
#885 cannot purchase
#886 email not sending

imho: do not waste your time here