# Revamp CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Revamp CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/148028/Revamp-CRM --- # Revamp CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Revamp CRM ## What is Revamp CRM? Revamp CRM is customer relationship management software that integrates with e-commerce platforms like BigCommerce and Shopify. The software provides sales teams with 360-degree customer profiles, automated workflow features, and mobile apps for iOS and Android to help businesses track customer data, assign tasks, and boost sales, according to the Revamp CRM website. ## What is Revamp CRM used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[IT Ticketing Systems](https://www.capterra.com/it-ticketing-systems-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Revamp CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.revampcrm.com/&name=Revamp CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Revamp CRM 3.9 (17) VS. [4.4 (18,773)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $19 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (17) Ease Of Use 4.0 (907) Value For Money 4.2 (17) Value For Money 4.0 (826) Customer Service 3.6 (16) Customer Service 4.1 (846) ## Revamp CRM alternatives [4.3 (6,970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (988)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Calendar/Reminder System Notifications/alerts for upcoming events or tasks Calendar Sync Synchronize with other calendars to view mutual availability and schedules Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Revamp CRM 34 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Access the system via a mobile application Track all opportunities for potential sales and convert them into recurring revenue Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (17) 4.1 Based on 17 reviews ## Pricing Value for money 4.2 (17) Free Trial Pro $19.00 Per User,Per Month It includes: - 80+ Integrations - Automated Workflows - Bigcommerce or Woocommerce - Customer Segmentation & Sync to Marketing Apps - Real-Time Sync With Shopify - Reorder Analytics - Track Customers Profiles - Track Sales Reps - Unlimited Customers Value for money 4.2 (17) 4.2 Based on 17 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Olark](https://www.capterra.com/p/125957/Olark/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Groove](https://www.capterra.com/p/143005/Groove/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (16) 3.6 Based on 16 reviews ## User reviews Overall rating 3.9 Based on 17 reviews Filter by rating 5(6) 4(6) 3(4) 2(0) 1(1) Mentioned topic Sorted by most recent KB Kim B. CEO Online Media ### "😍L'essayer c'est l'adopter " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 19, 2019 Étant encore en pleine exploration, je dirais qu'il s'adaptent parfaitement à mon métier de pigiste. Pros Pourquoi j'aime RevampCRM: -Multi Langue -Rapport qualité Prix incroyable -Faciles d'utilisations Être spécifique. Au lieu de simplement dire que vous aimez le produit, dites pourquoi. Quelles fonctionnalités aimez-vous? Utilisez des exemples clairs d'expériences spécifiques: plus il y a de détails, mieux c'est. Être lisible. Les avis doivent être lisibles par d'autres. Utilisez une grammaire appropriée, évitez les majuscules et les majuscules, et vérifiez votre orthographe. Soyez objectif. Essayez de mettre en évidence les aspects positifs et négatifs de votre évaluation, même si votre expérience est fortement biaisée dans une direction. Soyez récent. Les meilleures critiques sont celles écrites sur les versions actuelles du logiciel et dans un délai d'un an d'utilisation. Sois pertinent. Bien que nous fournissions un forum ouvert, veillez à ce que votre avis soit utile aux autres acheteurs de logiciels. Évitez les discussions hors sujet ou les opinions personnelles non pertinentes pour votre expérience directe d'utilisation du logiciel. Cons Rien pour le moment, tout me conviens. Je viens de commencer à utiliser et je ne m'en passerais plus, tout est si intuitif et facile de prise en main Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Steve W. CEO Computer Software ### "ReviewCRM combines everything that I need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 7, 2019 My main previous problem was managing lots of expensive products to do what RevampCRM does OOTB. Benefits are synergies and lower cost. Very happy. Pros I was looking for something that integrates sales and marketing tools in the same product. Once I found RevampCRM I was hooked. I always found service to be excellent as well. Cons Honestly, not found much as I work efficiently in RevampCRM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Abdelwahab S. Consultant Engineer Mechanical or Industrial Engineering ### "B2B CRM Implementation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 27, 2019 As a B2B electromechanical distributor and agent for major vendors, we have different challenges to track our sales pipeline. We have tried many times to adopt different CRM solutions from different vendors, however we faced different challenges during those trials. When we decide to implement Revamp CRM, we were surprised by the level of simplicity and intuitiveness of the solution. Our team started to use the system direclty without even getting an official training. The adoption of the solution was really simple and straight forward. Pros Simple, intutive, convenient user interface Cons Sometimes the enhancement plans may take sometime to be completed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rene B. CEO Health, Wellness and Fitness ### "Very satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2019 I can say that this program took a little time getting use to and setting up, but once all our customers and leads were entered into the program, we made up that time many times over. We did have to contact customer support and are pleased to say we received a prompt and very accurate response. Pros I like how easy it is to use, how well it integrates with the other programs I use to run my business, but most of all, I love the way it reminds me of people I need to reach out to, keeps my tasks organized and associated to a particular customer, keeps all my email communications in one place and gives me a snap shot of how we are doing. I would recommend this product in a heart beat! Cons To integrate with some programs, you need Zaps which I'm very familiar with but otherwise, can't say anything bad about this program or the people doing that wonderful work behind the scenes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Genevieve C. Operations Director Sporting Goods ### "Great Value CRM System!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 November 30, 2018 Pros Great value for price point. A lot of amazing functionality and features that would only be available in a more expensive CRM. It works well for our company on the B2B-side, although it seems to be well built for our B2C customers & transactions as well. The segments and automations are great!! Cons There are some parts of this software that still seem like they are in Beta. Monitoring transactions is a bit difficult for example. And is difficult for managers to check over subordinates work because it is so tedious to find out. I also wish there was an App for mobile devices, which would make it much easier for the sales team while they are on the road. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2018 Thank you Genevieve for the review. We are working on a major release by Q1 2019 to enhance monitoring level, and an activity log screen to show staff members' actions is part of that release. We understand the importance of mobile apps for sales teams, that's why we actually did release the mobile app for Android, you can download it from here https://goo.gl/U8ei8N ,the IOS is in testing and soon to be launched, we will keep you updated. Will be happy to help with any other questions/feedback on help@revampcrm.com. All the best WW Wes W. Sales Manager Automotive ### "Great Features, mediocre customer support." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 November 28, 2018 Customer service is rough for US based companies. Setting up demos is not easy and sometimes people we speak with aren't well versed in the English language which can make communication very difficult. Pros Gives an in depth analytical understand of all aspects of the business. Cons Nothing, I like all the software has to offer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2018 Thank you Wes for the feedback. First, we're happy to hear you're enjoying our powerful CRM features. Now about your customer support review, we understand your disappointment and we're sorry for any inconvenience, we do our best to deliver a top quality customer support, and your feedback has been taken seriously. i'm sure we will meet your expectations next time you contact us. HT Heather T. Chief Executive Officer Retail ### "Awesome e-commerce CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 27, 2018 Pros Easily Customized to e-commerce platform Cons In the beginning complicated to navigate Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2018 Thank you Heather for the great review. Glad to hear you're enjoying the seamless ecommerce integration. Will be happy to help with any other questions/feedback on help@revampcrm.com. All the best! AU Anonymous User Director Of Nursing Services Hospital & Health Care ### "Revamp " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 23, 2018 It’s a good starter program but we will need to expand to something more customizable to our needs Pros Costs, easy to use , easy to sign up and try Cons Not enough to upload ability for what my companies need... I can’t upload patient documents like we want bc they are “too large” so we are having to store them on a seperate system, won’t accurately search by other options such as our patients medical record numbers, where they live etc... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2018 Your feedback will definitely help us improve. We sincerely thank you for your review and we will definitely take your notes into consideration. We actually got many requests about the file size, and we did increase it. Our support team will reach out with solutions for you to better handle your patient medical record number using our custom fields, and offer help regarding the searching issue. Will be happy to help with any other questions/feedback on help@revampcrm.com. All the best. Mark R. Principal Civil Engineering ### "Just doesn't hit the target..." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 November 20, 2018 This product is just not ready for prime time. Just not professional level. I tried it and paid for it for several months and got a good a idea of what it did and didn't do. It did contacts and to-do's well, but I can get that for free from a number of places. Pros The software reached for most of the main CRM components you would want. ReVamp is on the way to something very useful. Cons The software reached for most of the main CRM components you would want. ReVamp is on the way to something very useful. However, the execution is just not there. There seemed to always be something it just didn't do or didn't go all the way on. For example: 1)email functionality depended on everyone doing just as ReVamp intends for them to do for it to work properly - When you emailed something, the receiver had to reply all (not just reply) to make it work properly. I also really could never make it work right. 2) When asked for help with the support chat person, instead of getting help, I was told to make an appointment for a one to one walk through. What's the chat for anyway except for sending out the same, highly-annoying, sales message over and over every 10 minutes or so (which continues even when I asked them to stop). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2018 Thank you Mark for the review, much appreciated. 1) About the email functionality, we are happy to update you that we had a major release and now your customer will only need to "reply" and not "reply all" for the emails to get stored inside the customer profile. 2) Regarding your feedback about our live chat, we're glad to inform you that no more pop-up msgs will get in the way of your workflow. We will reach out for more details about any other drawbacks you've faced. Will be happy to help with any other questions/feedback on help@revampcrm.com. All the best! AM Adam M. Operations Manager Food Production ### "We wanted a low cost CRM that integrated with our BigCommerce store. Revamp CRM fit the bill." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 10, 2018 Low-cost CRM with an adequate amount of functionality to suit our needs. Pros We had a need for a slightly more robust CRM than what was offered within BigCommerce. We also had a limited budget. We appreciate the low cost of Revamp CRM and its integration with BigCommerce. We like the ability to segment customers and set up marketing automations. Cons We have found that Revamp CRM statistics and analytics don't always match up exactly to what is shown within BigCommerce. It's close enough for our use but not perfect. The interface is also a little "juvenile" but again, fine for our purposes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 14, 2018 Thank you Adam for your feedback. Glad that you like the seamless BigCommerce integration. Our support team will reach out for more details on the issues, you can also reach them on hello@revampcrm.com. All the best. [View all Reviews](https://www.capterra.com/p/148028/Revamp-CRM/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)