Blue Telecoms

Contact Centre - Cloud Dialler

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About Contact Centre - Cloud Dialler

Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality.

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Contact Centre - Cloud Dialler Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

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