# Predictive Dialer Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Predictive Dialer Software - reviews, pricing plans, popular comparisons to other Predictive Dialer products and more. Source: https://www.capterra.com/p/148029/Contact-Centre-Cloud-Dialler --- # Predictive Dialer Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Predictive Dialer ## What is Predictive Dialer? The cloud-based hosted intuitive predictive dialer helps agents to focus on the conversations with clients while delivering exceptional quality services. ## What is Predictive Dialer used for? [Predictive Dialer](https://www.capterra.com/predictive-dialer-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £37.51 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Predictive Dialer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bluetelecoms.com/&name=Predictive Dialer) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Predictive Dialer 4.9 (7) VS. [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price £37.51 Flat Rate, Per Month Starting Price $199 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.7 (140) Value For Money 4.4 (7) Value For Money 4.5 (137) Customer Service 4.9 (7) Customer Service 4.5 (138) ## Predictive Dialer alternatives Highest Rated [4.8 (320)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (155)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (868)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [View all alternatives](https://www.capterra.com/p/148029/Contact-Centre-Cloud-Dialler/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Predictive Dialer 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important System calls multiple numbers at once and connects the agent to the first number that answers Call Recording Record the audio of phone conversations for quality assurance purposes Call Transfer Transfers live calls to other agents CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Progressive Dialer Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Predictive Dialer 7 features Record the audio of phone conversations for quality assurance purposes Transfers live calls to other agents Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Store information about leads or contacts and track, manage and nurture them throughout the sales process System calls multiple numbers at once and connects the agent to the first number that answers Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 4.3 (7) 4.3 Based on 7 reviews ## Pricing Value for money 4.4 (7) Free Trial [View pricing plan details](https://www.capterra.com/p/148029/Contact-Centre-Cloud-Dialler/pricing/) Basic £37.51 Flat Rate,Per Month Value for money 4.4 (7) 4.4 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.9 Based on 7 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WG Wagner G. ceo Telecommunications ### "Reliable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 8, 2021 We like the call quality and the price is very competitive. We have not experienced any downtime as of yet, but the very few times we contacted support it was fast and reliable Pros The call quality is very good and the support response is fast. This is very important in order to have our lines working at all times and very minimal downtime if it every happens. Cons The online panel is a bit complicated at first to find call history details and other important information, but it gets easier after a few weeks Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Shaun W. Lead Generation Manager Financial Services ### "Excellent dialler system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2019 Our biggest problem coming from 8x8, was that our contact rate was very low. Blue Telecoms helped us change our outbound telephone numbers and also alter the way in which we dial customers. We have seen an improvement of 40% since switching and will likely stay for the long term now. Pros Ease of use and good tech people who help with tricky tasks. Cons Costs a little more than other diallers but worth it for the server and availability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Brain J. Managing Director Transportation/Trucking/Railroad ### "Good support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2019 Very good and will continue to use for the long term. Pros A nice customer service team that listens and quickly fixed problems when they occur. Cons Some of the features need improvement. They are working on a new interface though which will help us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Julian M. Owner Hospitality ### "Good for deskphones and business ivr dialler" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2019 Good and easy to use. The system doesn’t go down so we never really have to contact them much. Pros Nice customer service team and phone system that doesn’t go down. Cons We don’t have a stats feature which would be nice. I believe the tech team are working on this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GJ Gemma J. Operations Manager Environmental Services ### "Great support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2019 Very good and a ver good "fit and forget" solution. The team are always available to help when needed. Pros The support team is extremely good and quickly fixes any problems. Cons They do charge a little more than some other diallers. The support makes up for this though! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Laura T. Dialler Manager Philanthropy ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2019 Easy to use with a service team that cares about me and my business. Pros The dialler is quite easy to use with very little training needed. Even when support it required the team at Blue Telecoms are easy to get in touch with. Cons It wasn't easy porting our numbers from a previous provider called Hostcomm. We do believe this was more to do with Hostcomm failures rather than Blue Telecoms which was partly why we left. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT James T. Managing Director Financial Services ### "Great team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2019 Very good and will continue to use. Pros The best part of using Blue Telecoms is the team. No matter who you speak to, you get the best expert level of support. They also tend to remember your name. Cons We did have some carrier issues at the start. These were sorted out eventually though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148029/Contact-Centre-Cloud-Dialler/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)