# 360 Feedback Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 360 Feedback the right Human Resources solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148030/MyTalent/reviews --- 360 Feedback 4.9 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of 360 Feedback Ease of use 4.7 Customer Service 5.0 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Sonya B. Fiscal Associate-Customer Service Specialist Accounts Payable Higher Education Used the software for: 6-12 months ### "Love this software" January 19, 2019 5.0 Pros I loved how its very easy to navigate and use with the proper instruction. I used this software for the HR jobs that I had. Cons I didnt like how this software would stop in the middle when I was using it the majority of the time. It didnt have anything to do with the internet speed, I just think that it was more to do with the software malfunction. Review Source SP Sapna P. Used the software for: ### "Very easy to use and the support from the team is excellent" February 25, 2016 5.0 MyTalent offers a great system for 360. we use it frequently for feedback for all levels of staff. The system itself is very user friendly. Once you have your head around how it works and how to upload data, you find it is in fact very straightforward and quick to use. There is a lot of flexibility in being able to change categories easily, merge users should you accidentally create 2 accounts and event formatting of reports. Producing a report takes seconds. I would say the one con is that if you don't have enough people complete in one category, it often groups the feedback with another category to protect anonymity (rightly so). However, there is no control over which category it combines with so sometimes this not appropriate. There is a way round it though. Review Source Response from Talent Innovations February 25, 2016 Hi Sapna, Thanks so much for the lovely review, it¿s a real pleasure working with you! In regards to the grouping, it is something we are developing towards the next MyTalent software update. At the moment it picks the group most statistically similar to merge with to avoid any misleading data. In the meantime we can do this behind the scenes for you though, so do let me know of any that you would like merged manually and I can get that done for you. Speak soon Stephanie ET Emily T. Teacher Education Management Used the software for: Less than 6 months ### "Not the best but not bad " August 24, 2021 4.0 Pros It does what it’s suppose to do. But it’s not the best Cons It’s not the best software out there. I have found others that work better. Review Source ZA Zakariyya A. Learning and Development Lead Used the software for: ### "Review of 360° feedback process" March 7, 2016 5.0 The overall 360° Feedback Process helps the appraisees to develop increased self awareness, to better understand their strengths and to discover any blind spots. Above all, it helps them take ownership of their personal and professional development. As a CPD tool, it is very good for both the individual and organisation, it just depends to what extent an organisation maximises the 360 feedback process in order to drive change and improvement. We have been using the the 360° Feedback Process developed by Talent Innovations for the past two years and have found it fulfills our current organisational needs. The report for each participant (including both quantitative and qualitative data) is presented in a clear and easy-to-understand format which our staff and their line managers have found helpful. The customer service from Talent Innovations are excellent; the staff are very helpful and prompt in responding to queries and reports are sent swiftly when requested. I would definitely recommend Talent Innovations if an organisation is planning on using the 360° Feedback Process. Review Source MS Mike S. Used the software for: ### "Self -install 360" April 25, 2017 5.0 Self install 360 is a new tool from Talent Innovations. It is very flexible and you can tailor aspects of the Inspiring Leader questionnaire to suit your clients or even design your own 360. This widens the scope any 360 project you may have. It is easy to use and any areas not understood there is an excellent team under our rep with people like our rep to support so you are not alone despite the name. Our rep has bailed me out of any mistakes I have made in my first project going beyond what I could reasonably expect. I think this tool complements the existing 360 tools that Talent Innovation has on offer and ought to be relevant to HR consultants and HR people who want a great 360 tool to help develop their organisation and its leadership potential. Review Source MS Maureen S. Human Resources Manager Used the software for: ### "Very impressed." February 25, 2016 5.0 Very impressed with the whole process both as a participant/user and as the lead coordinator of my Company's internal project team. Everyone at Talent Innovations has been professional, approachable, helpful and proactive throughout. I am not a 'Techie' so what I feared from inception, given the complex nature of our international business and reporting structure, would be an administrative nightmare was in fact very smoothly managed from start to finish. From my perspective as a focus subject, the software was extremely user friendly, communications were clear and the report generated was exceptionally detailed and imformative. Review Source KM Kristy M. Assessment & Development Services Officer Used the software for: ### "Customised 360 Tools - MyTalent" February 26, 2016 5.0 MyTalent is a great piece of software which enables our clients to customise their 360s using their Competency Based Framework. It enables the focus to manage their own sessions and us to customise certain areas of the project platform. The whole team at Talent Innovations are great, extremely knowledgeable, friendly and always willing to help. Their level of customer service is excellent and they are 'helpful experts' in their field. We have worked with them for many years and will continue to do so. Review Source RB Rebecca B. Development Co-ordinator Used the software for: ### "Great service and support" February 25, 2016 5.0 As a development co-ordinator rather than a practitioner I process participants on TI's system. I find it very easy and intuitive to use. On the odd occasion I get stuck, the phone support is excellent. They pick up immediate, understand my problem and talk me through a resolution. The report dashboard is very useful. Invoicing and account admin is good too. I've been in this role for 20 odd years and rarely come across suppliers this good ' TI are an absolute delight to deal with and such nice people. Review Source KD Kelly D. HR Assistant Used the software for: ### "Briliant product, adaptable, & a great team" February 25, 2016 5.0 The MyTalent system works perfectly for our 360 and appraisal process. We were nervous about moving to an online system after years of paperwork, but the transition went much smoother than anticipated. The team behind the scenes are brilliant - from minor tweaks to the bigger changes - the IT team are fantastic at finding a solution that's right for the customer. And our account manager and administrator have always provided 5\* customer service - no problem to big or small. Review Source JG Jack G. Used the software for: ### "Top Talent is a Must " January 30, 2017 5.0 When we were using this software it really helped us find the right candidates for the right roles. We were able to choose long-term employees and we still use this software today. Review Source CJ Cynthia J. Group Head of Learning and Development Used the software for: ### "Very straightforward and easy to use." February 26, 2016 5.0 I have been happy with the willingness of the team to work with us to customise the software so that it is more accessible for our staff. Review Source CL Caroline L. Used the software for: ### "We have worked with Talent Innovations for the last 4 years and they have been great." February 25, 2016 5.0 Really easy to use, great customer service. Always answer my questions quickly and are always really helpful. Review Source JH Jona H. Talent and Leadership Advisor Used the software for: ### "360 feedback " March 1, 2016 5.0 Talent Innovations are very quick to respond and very helpful. Review Source Similar Products Featured ## Related categories [Human Resources](https://www.capterra.com/human-resource-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.