# Zoho Vault Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zoho Vault Software - reviews, pricing plans, popular comparisons to other Password Management products and more.

Source: https://www.capterra.com/p/148037/Zoho-Vault

---

# 

 Zoho Vault Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoho Vault

## What is Zoho Vault?

Zoho Vault is a secure password manager for individuals and teams that helps users securely manage their passwords and safely share them with their friends, family, and colleagues. Vault can also safely autofill passwords across websites and mobile apps, provide offline access, and much more. The app can also be accessed from the web using any device, from anywhere in the world. The enterprise version includes advanced features such as SSO, integrations with help desks, SIEM solutions, etc.

## What is Zoho Vault used for?

[Password Management](https://www.capterra.com/password-management-software/)[Identity Management](https://www.capterra.com/identity-management-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/)

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

95%

Neutral

2%

Negative

2%

Starting price

$1

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Zoho Vault alternatives

Highest Rated

[4.9 (4,655)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (505)](https://www.capterra.com/p/144637/Keeper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (214)](https://www.capterra.com/p/210695/Bitwarden/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (930)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/240510/Zoho-Vault/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Credential Management

4.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Multi-Factor Authentication

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Request two or more credentials to prove user's identity before granting access to systems

Password Synchronization

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Securely access passwords from any device

Single Sign On

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

Password Generator

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Generates strong, unique passwords with customizable parameters

User Management

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Zoho Vault 33 features

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

Regulate who can view information within the system

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Identify and respond to security threats to cloud applications

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Passwords are stored in an encrypted format

Convert data into a code for security

Request two or more credentials to prove user's identity before granting access to systems

Set up and configure network resources to make them accessible for authorized users, devices and servers

A database of passwords to flag for reuse

Generates strong, unique passwords with customizable parameters

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Set and enforce password security requirements such as length, character sets, and regular password changes

Securely access passwords from any device

Control, monitor, and secure privileged accounts and their access to critical data and IT applications

View and track pertinent metrics to find patterns and gain insights from data

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Enable end users to request access or request changes to their account privileges

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Information to prevent, understand and identify cyber threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Get Advice

We can help you find the software with the features you need.

Features

4.3 (43)

4.3

Based on 43 reviews

## Pricing

Value for money

4.4 (30)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/240510/Zoho-Vault/pricing/)

Free Forever

$0.00

It includes:

-   Access From Computers
-   Attach Files/Documents
-   Automatically Log in to Websites
-   Browser Extensions (Chrome
-   Define and Enforce an Password Policy
-   Desk
-   Edge
-   Firefox
-   Flow
-   Generate Strong Passwords
-   Import and Export Passwords
-   Integration With Zoho Apps - Mail
-   Ios)
-   Mobile Access (Android
-   Offline Access
-   Password Assessment Report
-   Projects
-   Safari
-   Smartphones and Tablets
-   Store Unlimited Passwords and Notes
-   Track Password Access and Activities
-   Two-Factor Authentication
-   Vivaldi and Brave)
-   Zoho Oneauth - MFA

Standard

$1.00

Per User,Per Month

It includes:

-   Centralized Admin Controls
-   Cloud Backup
-   Everything in the Free Plan +
-   Integration With G Suite and Office 365
-   One-Time Sharing With Third Parties
-   Password Expiration Alerts
-   Priority Technical Support
-   Restrict Access Based on IP Address
-   Roles and Management
-   Secure Password Sharing With Team Members
-   TOTP Integration
-   Transfer/Acquire Ownership of Passwords
-   User Provisioning

Professional

$5.00

Per User,Per Month

It includes:

-   Break Glass Account for Emergency Access
-   Change Password for Websites
-   Create and Manage User Groups
-   Everything in the Standard Plan +
-   Share Folders
-   User Access and Activity Reports
-   Webhook Integration (10 Free Webhooks)

Enterprise

$8.00

Per User,Per Month

It includes:

-   Active Directory Integration and User Provisioning
-   Custom Alerts for Password Events
-   Everything in the Professional Plan+
-   Help Desk Integration
-   Integration With Okta and Onelogin
-   Password Access Control (Request-Release) Workflow
-   Rebranding
-   SIEM Integration
-   Single Sign-on for Cloud Apps
-   Unlimited Webhooks

Value for money

4.4 (30)

4.4

Based on 30 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[

Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[

Okta](https://www.capterra.com/p/119653/Okta/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (28)

4.0

Based on 28 reviews

## User reviews

Overall rating

4.5

Based on 43 reviews

Filter by rating

5(26)

4(15)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AA

Abdul-Gafar A.

IT Systems Administrator

Computer Software

### "Robust Password Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 13, 2024

Pros

It is a really good password manager with a lot of customisable options and avenues for fine-grained controls. and the best part is it comes included with zoho one which makes it practically free

Cons

I can't think of any cons, it's a really capable password manager

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Randal G.

CEO

Restaurants

### "Cannot delete shared with me passwords"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 30, 2024

Pros

I like the idea of a Password vault , but disappointed with the functionality.

Cons

I cannot delete "shared with me passwords". We sold the business over 18 months ago and there are dozens of shared passwords in my Zoho Vault account. These are obsolete passwords for companies and individuals that are not around anymore. How can Zoho build a vault were you cannot delete a "shared with me" password. To suggest that someone contact a business that is gone is unreasonable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Cat L.

Admin

Education Management

### "Love using Zoho Vault "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 16, 2023

Easy to use and customize, great for sharing passwords.

Pros

I love the security this brings with multi factor authentication and also high level security. It is so a safe way to share passwords across different employees.

Cons

The multi factor authentication can be inconvenient but it's what keeps the passwords safe. However you will need to make sure to have both authentications ready in order to use your password.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Managing Director

Retail

### "Switched away from Zoho Vault due to their silly pricing policies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

November 17, 2022

Pros

It works well. Nothing wrong with the app. I've used Password Managers for years and Zoho Vault is no better or worse than most.

Cons

We downgraded our Zoho One package as we didn't use most of the apps. That left us without Zoho Vault. You can have one user for free. I tried to pay for a second user and it removed the free user! So it's one free, or none free?! No thanks. Moved to Bitwarden.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Maira M.

analista de marketing

Information Technology and Services

### "Prático e Seguro"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 10, 2022

Pros

No começo houve uma certa resistência por não conhecer bem as funções mas o Zoho é super prático, intuitivo e seguro.Para quem trabalha com logins e senhas de muitas plataformas, redes sociais e etc é essencial. Além de deixar tudo guardado e muito seguro, ele também nos proporciona a possibilidade de gerar senhas muito boas aleatórias.

Cons

A princípio, apenas a interface parece ser algo complicado. Mas assim que começa a ler e clicar nas pastas e opções é bem intuitivo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

chief risk officer

Staffing and Recruiting

### "Top-Rated Password Safe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 30, 2022

My team and I can safely share passwords without compromising any sensitive information. Before using Zoho Vault, I frequently resorted to the easy solutions of using the same password for every account or not using a password at all. I'm freed from the burden of trying to remember complex passwords while still maintaining their security. A password generator, built into Zoho Vault, can create secure passwords that adhere to your particular account's requirements.

Pros

Password protection and encryption are two of Zoho Vault's most valuable features. If you use different passwords for different accounts, this is a huge help. It has made my daily life easier and password sharing a breeze. It instantly retrieves the information from the safe when you are on the appropriate connection, which helps identify phishing attempts.

Cons

Zoho Vault's authentication steps become more involved if you lose track of the master password. All of your previously stored passwords will be wiped out if it works, which could be a problem if you don't have a backup. The fact that the extension must be downloaded prior to use is another issue I have with it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Andrea R.

Professor

Education Management

### "Great product, but offline use should be improved"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 30, 2022

I like the fact that you can define labels and group passwords and credentials by type. Also, I like the fact that Zoho Vault can generate and file secure passwords for me when I register to a new service. Maybe the user interface could be given a revamp? But these are unessential aspects, and all the juicy features are there.

Pros

Zoho Vault has a lot of useful features. You can associate passwords with icons, making it faster to find the one you need. You can file attachments (e.g., you can file a scanned copy of your bank code sheet together with your bank credentials). You can use you password vault on any device through an Internet browser, or use the dedicated mobile applications (which, however, requires you to be online). Password synchronisation across devices occurs in real time. You can define your own templates for different password, credential and document types. The paid version allows centralised management of credentials for teams.

Cons

Although you can have a password-protected, offline copy of your vault mailed to you every night, using it is not straightforward and the mobile app needs to be online to retrieve passwords (so it may be difficult to retrieve the password you need if you phone is in a blind spot).

Switched from

[1Password](https://www.capterra.com/p/176113/1Password/)

1password move to a different business model based on monthly subscriptions, Zoho is free and you pay only if you want additional features, like team management.

Alternatives considered

[LastPass](https://www.capterra.com/p/151988/LastPass/)

[Bitwarden](https://www.capterra.com/p/210695/Bitwarden/)

Reasons for choosing Zoho Vault

The free version of Zoho ticked all the boxes for me, and optional (paid) features added real value for a more sophisticated user, so the whole thing made a lot of sense to me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Ryan R.

Director

Staffing and Recruiting

### "Good password management software "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 17, 2022

Pros

Inexpensive, easy to import password from other software or data format, easy to manage passwords

Cons

User interface can be improved. For a first time user, lots of features can be confusing

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

Pricing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PP

Peter P.

executive

Financial Services

### "Great first password manager solution for me"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 8, 2021

So far so good

Pros

It's free with the basic functionality, which for my purpose was what I needed

Cons

Sometimes the sync takes time and sometimes the newly generated passwords do not save. But it happens rarely and I copy the password to notepad and save it manually in such case because Zoho clears the clipboard (so not to lose the password).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Founder & Mover

Marketing and Advertising

### "Very Good Password Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 13, 2021

Pros

\- Good for teams - Cheap - Free on mobile - Good protection - Easy to use

Cons

The only real "con" for me is that there's no white label functionality or CNAME etc. available. This seems to be a whole in the market as there are very few if any such providers (or very expensive).

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

LastPass forced us to pay if we wanted to use on multiple devices. Zoho Vault doesn't do this and they're very cost-effective for teams.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/240510/Zoho-Vault/reviews/)

Popular comparisons

[LastPass vs Zoho Vault](https://www.capterra.com/compare/151988-240510/LastPass-vs-Zoho-Vault)[1Password vs Zoho Vault](https://www.capterra.com/compare/176113-240510/1Password-vs-Zoho-Vault)

[Keeper Security vs Zoho Vault](https://www.capterra.com/compare/144637-240510/Keeper-vs-Zoho-Vault)[Bitwarden vs Zoho Vault](https://www.capterra.com/compare/210695-240510/Bitwarden-vs-Zoho-Vault) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)