--- title: "Alight Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Alight Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/148040/Alight/" page_type: "product" language: "en" --- # Alight Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Alight ## What is Alight? For over 25 years, we’ve been a human capital and business partner to the world’s most influential companies, helping them get more out of their benefits, payroll, and HR. We can help you understand what your human capital is saying and connect the dots between people, work, and life so you can act on insight and start thriving together. We help people and organizations thrive but thriving today is… difficult. We’ve seen the work world transform and know what it takes to reach the next level. ## What is Alight used for? [Benefits Administration](https://www.capterra.com/benefits-administration-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.alight.com/ngahr&name=Alight) ## Alight Overview Updated August 2026 AI summary Alight is a cloud-based human resources solution designed for midsize and enterprise organizations, offering tools for benefits administration, payroll management, employee engagement, onboarding, and compliance. With features like customizable reporting, self-service portals, workflow management, and third-party integrations, Alight enables HR teams to manage employee records, payroll, and benefits efficiently across multiple devices and platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alight 4.1 (13) VS. [4.9 (4,861)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (13) Ease Of Use 4.9 (4,860) Value For Money 4.8 (6) Value For Money 4.8 (3,709) Customer Service 3.8 (8) Customer Service 4.7 (3,995) ## Alight alternatives [4.6 (3,549)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (4,221)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Paylocity](https://www.capterra.com/p/86714/WebPay/) [4.3 (1,928)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86714/WebPay/) [Paycom](https://www.capterra.com/p/130949/Paycom/) [4.4 (1,386)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130949/Paycom/) [View all alternatives](https://www.capterra.com/p/148040/Alight/alternatives/) ## FAQs about Alight Overview ### Which roles and teams benefit most from Alight? Alight is most used by benefits managers, wellness leaders, and HR support teams that administer employee benefits, resolve cases, and guide enrollment decisions. Operations supervisors, processors, and administrative staff use it to streamline workflows and service delivery, while finance, sales, and business owners rely on it for visibility into benefits-related processes and employee support. Answer based on 13 reviews Overview ### What company size and industries is Alight built for? Alight is built primarily for enterprises, which make up 67% of reviewers, and it is used most in hospital and health care at 17%. It also serves small businesses at 25% and midsize companies at 8%, with additional adoption in computer software and automotive, often for benefits administration. Answer based on 13 reviews Features and Usability ### What are the key features of Alight? Alight offers benefits administration, online benefits enrollment, and employee self service, along with payroll management, payroll reporting, and direct deposit. It also includes ACA reporting, COBRA administration, FMLA administration, leave tracking, compliance management, and reporting/analytics for HR and benefits operations. Getting Started and Support ### What training and onboarding options does Alight offer? Alight provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars present scheduled group training, documentation offers written reference material, and videos provide on-demand visual guidance for product setup and features. Getting Started and Support ### What customer support options does Alight offer? Alight provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experience details are not available here, so only the listed channels can be confirmed. ## Features AI summary Based on 14,356 Human Resources reviews Capterra reviewers point to these as the top priorities when evaluating Human Resources software: - **Employee Management** (**43%** of reviewers rated this feature as critical) - **Payroll Management** (**59%**) - **HR Management** (**45%**) Alight supports all three features buyers rate most important: **Employee Management**, **Payroll Management**, and **HR Management**. Combined, these capabilities help businesses manage employee records, handle payroll accurately, and oversee core HR processes in one system, allowing teams to work more efficiently and maintain better workforce oversight. Employee Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Benefits Dashboard 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Use a dashboard to view benefits that are selected by employees or offered by employers Employee Benefits Administration 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Health Insurance Administration 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Set up and manage health insurance benefits for employees Online Benefits Enrollment 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Select benefits and provide information needed to participate in a benefit via an online portal Reporting/Analytics 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Alight 29 features ### All Features - ACA Reporting: Collect data and compile reports to stay in compliance with Affordable Care Act requirements - Attendance Tracking: Track the attendance of specific individuals or groups - Benefits Administration Outsourcing: Delegate benefits administration to third party vendors - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - COBRA Administration: Manage mandated benefit continuation for employees who no longer work for the company for a limited time period - Configurable Workflow: Configure existing workflows to meet your organization's needs - Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck - Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Self Service: Gateway through which employees can access the system - FMLA Administration: Track employee time off under the family and medical leave act (FMLA) - Health Insurance Administration: Set up and manage health insurance benefits for employees - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees - Leave Tracking: Manage and track employee attendance - Life Insurance Administration: Set up and manage life insurance benefits for your employees - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Provider Management: System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retirement Plan Management: Set up and manage retirement benefits for your employees - Sick Leave Tracking: Track and manage sick leave time - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 4.8 (6) ### Starting price Free trial not available Value for money 4.8 (6) 4.8 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (8) 3.8 Based on 8 reviews ## User reviews Overall rating 4.1 Based on 13 reviews Filter by rating 5(4) 4(8) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent GJ Glenn J. Contractor Construction ### "Met expectations " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 July 7, 2025 It helped me navigate my issues with insurance and helping me keep track of my well being, so overall expectations were met and I was satisfied with the app Pros Breakdown of categories and subcategories in the app to find particular product or issue that you're looking for Cons Sometimes an app would lag or get locked up and it's hard to navigate to a number where you can speak live to a person in customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Abdiel M. HCS OS Supervisor Hospital & Health Care ### "Great Alight" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 21, 2025 Pros Using alight is very simple and user friendly. Details help with following the prompts easily and helps having everything available to view easily and quickly. Cons Had no problems with being user friendly, nor easily checking the different functions, but was not excited about the investment options and wished there was more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mercy M. Processor Education Management ### "Alight Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 8, 2025 it was overall a fine experience, good application Pros It helps manage finances for yourself and offers assistance if needed Cons there was not any complaint about this application Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Debra W. Fraud Investigator Health, Wellness and Fitness ### "Alight review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 24, 2025 Pros seeing all my benefits in one place and having benefit booklet to ready Cons website is not the best for userfriendliness, lots of clicking to get to what you want to see Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sharon W. Case Manager Insurance ### "Navigation needs improvement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 31, 2025 Easy to access through main work hub putting all of my benefits in the same place Pros Lots of information available in one website Cons Difficult to navigate-takes a bit of time to find things Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Elizabeth L. professional accountant Financial Services ### "benefits that are useful" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 15, 2024 It helps to find financial support, retirement plans and a good medical service that makes everything so easy to acquire Pros It encourages a relationship of benefits with quality of life and work, having a HealthPro helps a lot in health issues and having a retirement plan makes you think of a more organized future. These benefits make for a good service implementation and are easy to use when you have a personal advisor who transmits the information much more clearly and precisely to obtain these benefits Cons Perhaps the response time by the advisors should improve by giving a faster performance in the responses Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Daava M. Owner Human Resources ### "As an HR end user, avoid this company at all costs. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 28, 2024 They treat employees like they are cheats and untrustworthy. Overall it created more work for the HR department because they had to over rule several "concerns" Alight brought up due to documentation lacks. Some of those there was zero physical way to have them. Also, in my HR experience of over 25 years I've only ever seen benefits fraud once. Same for my husband's employer, the HR person said she had only seen it once in 20+ years. On top of that, you can read employee reviews on other sites, it has a 100% 1 star rating for the end user. Multiple stories of funds being held, HSA monies dispearing, SS#'s being changed and funds withheld. My personal opinion is that this company is criminal. Pros I'm sure they have a great sales team that sells the c-suite on saving money and catching cheating employees. Otherwise their service is DISMAL and suspect. Cons They were hired by my husbands employer to conduct a benefits audit. We had just gotten married and sent over a copy of our county registered marriage certificate. That was not enough, they wanted proof of address, asked for bank records and tax records. We had been married for less than a month, and have separate finances. Ultimately they got proof of address and the marriage certificate, and we refused to give them anything else because they had the major legal document, and we had no tax return as of yet, which when they audited us a few months later we still refused to give them. AND the HR department then overruled and said we were fine. Kinda funny how the employer sent us a marriage gift and card, and Alight decided we were somehow faking the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samir H. Sales Representative Telecommunications ### "Great, but needs small improvements " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 8, 2024 My overall experience is positive besides a few bugs here and there that make the app slow. Pros I like that the app allows you to access the website as well, there are clear and different sections for all common questions. Very easy to setup and to use. Cons My least favorite feature is the bugs, it is slow at times and there are a few bugs that can be frustrating, but nothing that makes it impossible to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GN Greg N. Process Coach Production supervisor Automotive ### "Alight Very Iseful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 27, 2023 Very pleased with having an app with easy access to many of the important hr functions that I prefer to monitor daily Pros I use a light for HR purposes as an employee and I find having a lot of the high hr personal details in one spot has been great. Very interactive Cons I don't like how some of the functions kick me into the web version instead of staying in the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2023 Thank you for taking the time to share your feedback! We’re thrilled to hear that you’re enjoying your experience with our product. We take all feedback seriously and will use this as an opportunity to improve our products and services. Thank you again! Cody W. administrative assistant Computer Software ### "a nice experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 4, 2023 provides a set of benefits that through them has improved the health of employees interacting with them in a simpler but more effective way Pros There has been a good experience that helps to reduce costs and with effective solutions that have provided benefits and kept the health of employees in perfect physical and emotional condition so that the work environment is satisfactory for all. Cons I can't find anything wrong with this solution platform, the whole process has been satisfactory with a good function. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148040/Alight/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.