# Responsive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Responsive the right RFP solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148054/RFPIO/reviews/ --- Responsive 4.5 (190) [View alternatives](https://www.capterra.com/p/148054/Responsive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Responsive Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews SF Stephanie F ManagementResearch, 11 - 50 employeesUsed the software for: Less than 6 months. “It also enables a “build once, use many” approach, allowing us to update shared or redundant sections in one place rather than across multiple templates. While we are still working on standardizing and organizing our templates to fully realize this capability, the long‑term efficiency and governance benefits are significant.“ April 29, 2026 SA Sofía A Proposal WriterInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “When I'm answering an RFX inside the Answering Page section, I wish I could Control + F my way through the app so that I could go back to previously mentioned answers and copy paste them into new questions because sometimes RFXs are repetitive.“ May 20, 2026 Hector T Sr. Director Presales CoEComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “Responsive makes this easier by providing a central repository for all RFP responses and enabling collaboration among team members, which improves productivity by allowing people from different teams to work on proposals in parallel.“ March 27, 2026 AM Ana M Business ConsultantHuman Resources, 10,001+ employeesUsed the software for: More than 2 years. “One thing i Really miss in responsive is a notes space for each project where we could write shared considerations about each project.“ March 19, 2026 SF Stephanie F ManagementResearch, 11 - 50 employeesUsed the software for: Less than 6 months. “That said, its primary strength lies in its ability to restrict update access and centrally manage templates, which provides stronger control and governance than our current approach.“ April 29, 2026 CF Christian F Proposal WriterHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “For example, I want comments, activity, recommendations next to each other as my most used but it's annoying when they are far apart and require multiple clicks to go back and forth between them.“ March 24, 2026 AC Anjali C Client Diligence SpecialistFinancial Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The platform stands out for its clear structure and organization—each product is categorized neatly, and every section has a designated owner, which makes it easy to know exactly who to reach out to within different business units.“ March 27, 2026 JB Justin B Lead Undedrwriting AnalystPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years. “There are sometimes issues with the responses that are automatically pulled in where a question has a auto-response that does not answer the question being asked.“ April 28, 2026 ## Showing most helpful reviews Showing 1-25 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hector T. Sr. Director Presales CoE Computer Software Used the software for: 1-2 years ### "Nobody wants to answer RFPs, Responsive makes it easier" March 27, 2026 4.0 I think the solution has many areas for improvement, particularly in AI and library maintenance, but the core functionality is solid and delivers the key features needed by growing organizations. Pros No one wants to answer RFPs; it is an outdated industry practice. Responsive makes this easier by providing a central repository for all RFP responses and enabling collaboration among team members, which improves productivity by allowing people from different teams to work on proposals in parallel. Cons The AI capabilities are still immature, and the generated answers always need to be reviewed, which is time-consuming and undermines the solution's productivity gains. Review Source VR Verified Reviewer Technical Writer Education Management Used the software for: 1-2 years ### "An extremely powerful content management system for RFPs and Sales content." November 3, 2025 4.0 It's been a great experience. A huge step up from our previous platform. The power of the platform is a clear win...the flexibility and options to manage and review content is second to none. Once familiar with the platform, it offers amazing flexibility to a power user. Pros The rich feature set and flexibility around managing content is excellent. While it's a little intimidating at first, the amount of functionality is one of Responsive's strong points. Cons Occasionally there's bugs and glitches. I think the downside of having so many features and functionality is the risk that code clashes sometimes and bugs are present. Responsive is very errr...responsive with bugs and addressing support tickets which is a plus, however, it would be good if bugs weren't present in the first place of course. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive A more powerful feature set and the functionality that aligned with our processes and org. Switched from [Ombud](https://www.capterra.com/p/204190/Ombud/) Lack of advanced features and functioanlity. Review Source SA Sofía A. Proposal Writer Information Technology and Services Used the software for: Less than 6 months ### "Want to speed your RFX answering process? Use Responsive!" May 20, 2026 5.0 I'm very happy with Responsive because it saves a lot of time and resources for my team and I. I feel like I can rely on it both for reusing past answers and for drafting new ones. Once you're aware of how the app works –because you do need some training, as with every other specialized tool–, it becomes very easy and dynamic to interact with. I would definitely recommend it to RFX teams who are looking for saving time. Pros I love that it can use our Knowledge Base, Content Library and past projects to draft new answers or recycle past ones. I also love that it can draft and translate content in different languages. It is think it's very useful for project tracking, specially if you're working with different team members. If you're working against the clock, it's an incredibly useful and fast tool to answer RFXs. You can finish a large project in just a couple of hours. Cons When I'm answering an RFX inside the Answering Page section, I wish I could Control + F my way through the app so that I could go back to previously mentioned answers and copy paste them into new questions because sometimes RFXs are repetitive. A command like that would be useful. Review Source HW Hannah W. Underwriting Analyst Pharmaceuticals Used the software for: 2+ years ### "Responsive Review" March 24, 2026 3.0 Ok. Has some features that simplifies the RFP process, while other navigation features make it harder. Pros It automates responses, and aids in seeing past responses. Helps track the progress of bids and sets reminders to meet deadlines. Cons The answers don't always pull in accurately for questions we have seen over and over again. Navigating questions can be difficult, or going back to finding an unanswered question is not straightforward. Review Source SB Susan B. Senior Technical Writer - NA RFP Manager CP ESG Computer Software Used the software for: 1-2 years ### "Best Solution in the Industry to Me" April 16, 2026 5.0 I lovvvve Responsive! There is zero comparison to the tool I had previously that literally kept me working through the night! Pros The speed in which I can import projects. The export to original upload format. The AI, the AI!!!!! The wonderful responsive, accurate, helpful support team. The incredible staff, webinars, coffee chats, and community Cons When I find the hidden incapabiilties, contact the help team, and then realize that it is fact an incapability. For example, we can run one AI Draft per project; otherwise a staff member has to clone it to add an additional document. Switched from [Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/) It was an old dinosaur with little to no support or innovation. Review Source KP Kate P. RFP Knowledge and Content Manager Insurance Used the software for: 2+ years ### "responsive IS responsive!" February 10, 2025 4.0 I enjoy responsive. I have used Loopio and Qvidian, and find this much simpler than both of these applications. Pros I like how user-friendly it is. I'm also enjoying the new grammar check capability. Cons How difficult it is to set up saved searches. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive I did not make the final decision, but price did play a role, as did the fantastic responsive support staff. Switched from [Loopio](https://www.capterra.com/p/133042/Loopio/) I changed jobs, to be honest. I find the two applications quite similar. Review Source AM Abby M. Project Coordinator Information Technology and Services Used the software for: 2+ years ### "Tracks each question, review, task, and edit" February 13, 2025 4.0 The tool's content library had improved how quickly our company can respond to RFPs, RFIs, and RFQs Pros Being able to track who completes each question, review, and task, and when they do it. Cons Responsive sometimes does not recognize RFP documents in the import configuration setting. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) for the ability to save response content in the knowledge library Review Source AJ Ankit J. Senior Proposal Specialist Human Resources Used the software for: 1-2 years ### "RFPIO review" February 5, 2025 5.0 It was the best experience for me. I will say it is the best tool I have worked in. Its simplicity is the best thing. Pros Responsive is one of the best RFP tool I have worked on. Any functionality from RFPIO is top notch be it a UI, export functionality, AI response. I will say RFPIO is the best tool for RFP responses. Cons Some time import of Ariba file doesnt work as it fail to take drop done. Also word template for response also some time create issues. Alternatives considered [RocketDocs](https://www.capterra.com/p/82490/PMAPS/) Reason for choosing Responsive RFPIO UI , export functionality and integration simplicity won the battle. Switched from [Loopio](https://www.capterra.com/p/133042/Loopio/) Loopio was failing at some point so we thought of moving to RFPIO. Review Source NG Nick G. Director, Proposals Information Technology and Services Used the software for: 2+ years ### "Director, Proposals" April 16, 2026 5.0 I love Responsive. It's a great tool and best on the market. We couldn't do our job the same way without it. Pros Progress tracking is one at the top of the list. The amount of hours it saves our proposal managers on tracking the progress of a project is massive. That lone is worth the value. In addition, the accountability it holds with associates in reviewing their content. Without a system like Responsive's content library and review structure, our responses would not be where they are at today. Lastly, employee management - I oversee the proposal team and each morning I review a status on all projects to see where we are and having a dashboard like the Project view, executive dashboards, etc. it's extremely helpful. Cons Exporting into templates. My team spends a considerable amount of extra hours cleaning up the formatting when it doesn't export well or when we export into our template, but want to align with the clients RFP format - most times, it doesn't export that way, so the proposal managers spend countless hours cleaning this up. I have addressed this in the past. I would love it if there was a way we could have some sort of sequential author answering in the project. Today, we have multiple people that could contribute to one response. When one person is done, there is no way to track their progress, so what we have to do is create a manual process for tracking. It's extremely time consuming. Review Source EL Emmie L. Proposal Coordinator Architecture & Planning Used the software for: 1-2 years ### "Positive Management Platform " May 15, 2026 4.0 Overall it feels positive and supportive as a platform. It is something I use every day for work, just about. Pros It is a great database to house our boilerplate information and project qualifications. Responsive as a platform is helpful for collaboration and sharing information across multiple people. Cons Sometimes the search feature can be a little too broad when typing in the search bar. The tags definitely help with organization but the search could be improved a bit. Review Source IB Ishaan B. Product Security Governance Lead Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Responsive- What works & what doesn't" November 18, 2024 4.0 I have been using the tool for 3+ years and it has been a very good experience overall. As already mentioned above, the tool is easy to use, and the account management is very helpful. Pros Responsive has an easy to use and easy to learn UI, which makes it easier to onboard new members/teams to the tool. It provides us an opportunity to create and leverage an answer library and collaborate with multiple teams at the same time, helping save a lot of time. Another great aspect is the value for money that the tool provides, compared to similar tools available in the market. Lastly, the account management team is very helpful and responsive (pun intended) and it is always a pleasure to work with them. Cons The answer suggestions that the tool provides while working on a questionnaire are incorrect a lot of times because sometimes the tool does a simple keyword match and because of the nature of questions, although the keywords may match, the answers suggested do not match the question at all. During such times, we rely on the human expertise and experience to search for the correct answers in the library. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/)[Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/) Reason for choosing Responsive Value for money, simpler UI, great account mgmt team, Review Source BL Bill L. Global Institutional Sales Support and Client Relations Investment Management Used the software for: 1-2 years ### "Extreme Time Saver" August 8, 2024 5.0 Responsive has helped increase my job efficiency greatly. With the platform, I'm able to easily add and remove Q/A pairings as well as leverage the current pairings we have in the database with ease. The ability to filter for certain things using the tags or collections feature helps me find things a lot quicker and remove any irrelevant items, ensuring the answers always pertain to exactly what I'm looking for. The only critiques I have with it are small ones which can be fixed or a new feature could be added to mitigate the problem. Overall, it's a very helpful platform that I encourage others in the industry to use, to help fill out questionnaires, as it has saved my team and I countless hours a year with the answering process. Pros \- Very user friendly - Smooth transitions between tabs and sections - Lots of options for sorting and filtering - "Collections" feature is extremely helpful Cons \- Copy and paste function sometimes doesn't work properly - When I'm in a Q/A pair, I'm unable to see what (if any) collection the pair is a part of. You can see this with the tags, so I'd like to see it with collections as well Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive I wasn't a part of the decision-making process, however, my team told me that Responsive seemed easier to use and had a more robust database storage system in place. Review Source EB Elizabeth B. Senior Proposal Manager Information Technology and Services Used the software for: 6-12 months ### "Easy to Use! " September 13, 2022 4.0 Overall, the process has been great. We had to do a quick migration to RFPIO so we would not be locked into a contract with our previous vendor. THey worked with us and helped us get the training we needed as fast as possible to have an MVP. Pros RFPIO has helped streamline the RFP process in our organization. We are able to include more SMEs in the RFP process with little to no training. The previous software we used, was very hard to figure out and manage, which resulted in necessary people not wanting to engage with the tool because it was too complicated. RFPIO changed all of this for us and has made it easy for our teams to collaborate. Cons We had some issues integrating with Salesforce, and the reporting aspect is still not what we want it to be. We have custom roles, and because we only use SSO we cannot 'impersonate' other roles for training and development purposes. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Switched from [Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/) The product was not user-friendly and lacked many features. The final issue that led to the switch was having a production issue for over 4 months that kept us from being able to complete RFPs and resulted in a lot of re-work. Even after multiple escalations to their development, they could not solve their own issue. Our contract was up for renewal so we made the decision to switch. Review Source NM Nicole M. SVP Commercial Growth Hospital & Health Care Used the software for: 2+ years ### "NextGen RFPIO Review" May 6, 2026 5.0 very positive experience overall with responsive and would recommend for RFP response project management and drafting needs Pros Easy to navigate for our team and centralizes our go to market responses across the various members of our commercial team Cons there should be more native AI to query internal databases to pull answers to questions like a chatgpt or claude can do with connectors Review Source ES Eric S. Customer Service Support Internet Used the software for: Less than 6 months ### "Efficient RFP management with a few minor quirks" April 22, 2026 4.0 It’s a great tool for getting through RFPs faster and keeping the team organized. There’s a bit of a learning curve, but it definitely beats other manual workaround options. Pros \- Speeds up the whole process by pulling in the right answers from past projects automatically - Makes it easy to track who is working on what without chasing teammates for updates - Keeps all approved content in one spot so everyone stays on the same page Cons \- The platform is pretty dense and takes a good bit of time to understand - Final exports often need a bit of manual cleanup to get the formatting looking right - You have to spend a lot of time managing the library or the search results get cluttered Review Source FA Francesco A. Senior Solution Engineer Information Technology and Services Used the software for: 1-2 years ### "Great Tool" November 4, 2025 5.0 Pros It's very detailed in providing the answers to the different type of questions. The chatbot can be telled how detailed to be in writing the answer. It's also very simple to use. Cons The automated tool to fill out excel files is not yet perfect, in particular the export of the output file is not working properly Review Source AM Ashutosh M. proposal manager Biotechnology Used the software for: Less than 6 months ### "Responsive: A User-Friendly Tool with Room for Dashboard Improvements" November 3, 2025 4.0 Overall, I found Responsive to be a reliable and helpful tool that simplifies proposal management and enhances productivity. Pros Responsive is user-friendly and intuitive, making it easy to navigate and use effectively. it saves time and the manual search and responses can be easily automated. Cons The dashboard could be more streamlined, and the process for handling RFI responses needs improvement for better clarity and efficiency. Review Source AR Amber R. Proposal Writer Computer Software Used the software for: 2+ years ### "Many options for content organization" January 7, 2025 4.0 I use this every day as part of my job and I am overall satisfied with the use of the tool and its many features. I am currently sorting out our thousands of pieces of content and I find the process enjoyable. Pros There are many options for organizing the Content Library, from tags, to collections, to multiple responses to a question, and more. The project management feature is also useful, especially the option to invite guests to collaborate and not require them to make an account. Cons There are many minor glitches, which after contacting the support team, usually get fixed in a timely manner, but after a while I don't want to report every little thing and wished that the QA team would catch them before going into production. Also the customer care team is hit and miss, and we faced some communication issues when it came to billing. Review Source JK Jarosław K. Support Manager Translation and Localization Used the software for: 6-12 months ### "Transformative experience" February 17, 2025 4.0 The overall experience with RFPIO was transformative. It helped our business to move from the old system of QA's where an employee would keep asking the same question over and over again on a chat across different RFPs. RFPIO's knowledge base and vault of ready responses streamlined the process and allowed greater efficiency. Pros What I liked the most about Responsive is that it enables collaboration between various teams without the need to rely on external software. Its integration with Slack also enabled me to stay on top on any meaningful changes to RFPs I'm involved in. Cons The most problematic aspect of the software is its notification scheme. I often get Daily Task Reports for sections that are 100% complete and require no work from me as a contributor. My understanding is this cannot be limited by any setting. Review Source SH Suyasha H. Senior Associate - Solution Design Information Technology and Services Used the software for: 2+ years ### "Responsive - Respond to Proposals effectively and efficiently!" November 11, 2024 5.0 Using Responsive's AI-powered content library for GEP's proposal management activity has significantly streamlined the proposal creation process and improved the quality and consistency of responses. Pros 1\. Quick Access to Relevant Content: Responsive AI has made it easy to find the most relevant materials for any proposal. This reduces time spent searching for content, improving efficiency and consistency. 2. Improved Consistency and Accuracy: Responsive has helped standardize language and style across different proposals, ensuring that branding and messaging remain consistent. It also reduces errors by providing content that has been vetted for accuracy and relevance. Reduced Proposal Turnaround Time: With streamlined access to content, automated suggestions, and faster assembly, Responsive content libraries has significantly shorten the proposal development cycle. Cons I understand that the AI references the Content Library, but I would also like it to include responses based on information from documents uploaded to the tool. Review Source DN Deepak N. Consultant Information Technology and Services Used the software for: 2+ years ### "Responsive: My Honest Feedback" November 11, 2024 4.0 Responsive has revolutionized our proposal process. The AI-powered features, collaboration tools, and centralized library have significantly improved our efficiency and proposal quality. Pros I love how Responsive has centralized our proposal process. It's much easier to manage multiple RFPs simultaneously, and the version control is excellent. Cons It took some time to fully understand the platform's capabilities and navigate the interface. Review Source PS Pratik S. Senior Manager - Solution Design Information Technology and Services Used the software for: 2+ years ### "RFPIO Streamlines the RFx response and ensures faster accurate responses" November 11, 2024 4.0 RFPIO has improved the overall quality and efficiency while responding to RFPs Pros The extensive repository and auto-answer functionality Cons User interface can be improved better and more AI features are required which will help faster and accurate completion of RFP Review Source GK Guillermo K. RFP Manager Financial Services Used the software for: 1-2 years ### "Great tool " April 4, 2024 4.0 Overall, very positive. Right now it is a central part of our working process, so I cannot see myself going back to no tool, as it was our case. Pros That it was very easy to start working with, and that we have all the previous content in a very accesible way. The reports we receive are great, as we can have an overview of the projects and create stats on how we are working. Cons We need to work very hard to keep everything updated. We have too many products and sub-companies, and therefore it is very difficult to use the AI automatic answers. There are many applications we are not using because they are limited to the admin, so I dont think we are using the full power of the tool. But that is more on us, I guess. Review Source Anthony R. Sales Operations Specialist - Proposal Manager Computer Software Used the software for: 1-2 years ### "The Most Flexible RFP Tool Available" December 7, 2018 5.0 As one of RFPIO's early customers, I can honestly say that our experience has been nothing but absolutely amazing. We've been able to calculate massive returns on investment in using their software, and I've enjoyed working with their team so much. RFPIO didn't just introduce me to a proposal tool, they introduced me to the proposal community. Pros RFPIO has the best document import in the business. It's flexible enough to handle almost any format of document, but still offers plenty of time-saving shortcuts. The export functionality is also very good--it almost always results in a clean, tidy document. I also love the flexibility of the Answer Library. Features like merge tags, intelligent tagging, custom fields, collections and categories mean that the Library is more than capable of handling just about any business case you can throw at it. Cons My computer tends to have some latency issues when trying to work with large projects, and everything takes maybe just one more click than I'd like, but I also think that the payoff there is an interface which really does not need to much explanation for end-users. Review Source Response from Responsive (formerly RFPIO) December 11, 2018 Thank you, thank you, Anthony! We've learned a lot from working with you, and are so pleased to hear that you are finding community in your work with us and other proposal professionals. We're always looking for ways to make the user experience better, so we appreciate your feedback in that area too. Looking forward to measuring even more efficiencies in the RFP response process with MasterControl! Collette C. Director, Strategic Sales Support Marketing and Advertising Used the software for: 1-2 years ### "Game changing for the RFP team" December 3, 2018 5.0 As stated in the title, RFPIO has really changed how we manage the RFP process. It has allowed us to bring all of our SMEs into the system and saved us from countless versioning, passing Word docs around, copying and pasting updates into a master, etc. Our team can communicate and collaborate with ease. It is tremendously cost-effective in that it frees our technical folks and others to spend more time on their core jobs and less time digging for RFP answers. Pros The ease of collaboration across the company and the ability to manage the RFP process in a far more streamlined fashion than previously. RFPIO allows the user to search for just the right content with ease. RFPIO has truly changed the way we do business -- for the better. Cons Nothing, really. Whenever I have had an issue (all minor) with how the software works (for instance, a notification I wanted to turn off), the RFPIO team helped me with a workaround. It really works extremely well for us. Review Source Response from Responsive (formerly RFPIO) December 5, 2018 Thank you for such a thoughtful review, Collette! We love hearing that your teams are collaborating better and your RFP process has gotten stronger. Cheers to our continued partnership with you and the Yes Marketing team! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.