# Responsive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Responsive Software - reviews, pricing plans, popular comparisons to other RFP products and more. Source: https://www.capterra.com/p/148054/Responsive --- # Responsive Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Responsive ## What is Responsive? Responsive is Strategic Response Management (SRM) software built to help teams qualify, respond, and submit RFPs with speed and confidence. AI agents handle the heavy lifting (shredding requests, drafting first-pass answers from approved content, routing work to SMEs, and validating completeness) so your experts can focus on strategy and quality. Guided Projects, Quality Check, and TRACE Score governance ensure responses are accurate, compliant, and on-brand. Responsive’s centralized Content Library provides a single source of truth for approved answers, policies, and proof. Connect your stack (e.g., Salesforce, Slack, Microsoft 365, Google Workspace), give field teams self-serve access to trusted knowledge, and track impact with executive-ready reporting on response velocity, win influence, and content usage. Over 2,000 organizations rely on Responsive to manage RFPs, RFIs, DDQs, and security questionnaires at scale, accelerating cycles, reducing risk, and improving team experience. ## What is Responsive used for? [RFP](https://www.capterra.com/rfp-software/)[Proposal Management](https://www.capterra.com/proposal-management-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 190 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 3% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Responsive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rfpio.com&name=Responsive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Responsive 4.5 (190) VS. [4.5 (1,249)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting Price Contact vendor Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (189) Ease Of Use 4.4 (15) Value For Money 4.5 (160) Value For Money 4.2 (15) Customer Service 4.6 (168) Customer Service 4.3 (15) ## Responsive alternatives Highest Rated [4.7 (681)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (299)](https://www.capterra.com/p/133332/Proposify/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (6,040)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148054/Responsive/alternatives/) ## FAQs about Responsive Overview ### What problems does Responsive solve? Responsive solves slow, chaotic RFP and proposal workflows by centralizing approved answers, templates, and product knowledge, then routing questions to the right contributors with clear status tracking. Proposal managers, sales teams, SMEs, and cross-functional reviewers use it to cut repetitive drafting, reduce follow-up chasing, and maintain consistent, accurate responses. Answer based on 126 reviews Overview ### Which roles and teams benefit most from Responsive? Responsive is most used by proposal teams, sales engineers, and solutions consultants who need to complete RFPs, RFIs, and security questionnaires faster. Sales and business development teams use it to support deal cycles with accurate content, while marketing and operations teams maintain reusable knowledge and keep responses consistent across stakeholders. Answer based on 184 reviews Overview ### What company size and industries is Responsive built for? Responsive is built for enterprise response teams, with 44% of reviewers from enterprises, 36% from midsize businesses, and 20% from small businesses. It is used most in Computer Software at 28% and Information Technology and Services at 27%, especially by proposal, sales, presales, support, IT, security, and compliance teams. Answer based on 190 reviews Features and Usability ### What are the key features of Responsive? Responsive includes core RFP responding and bid management features like an answer library, content search, proposal templates, and question assignment. Reviewers also highlight differentiators such as collaboration tools, role-based access controls, project tracking dashboards, and AI-assisted response suggestions for reusing approved content and managing questionnaires. Answer based on 57 reviews Integrations ### Which third-party tools and platforms does Responsive integrate with? Responsive integrates with over 20 third-party tools and platforms, including Salesforce Sales Cloud, HubSpot CRM, Jira, Google Drive, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, and Box. It also connects with Dropbox Business, OneDrive, Okta, and Ping Identity for document management, collaboration, and identity access. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on Responsive? Responsive is fairly easy to onboard for most teams, with training available in person, live online, through webinars, videos, and documentation. Reviewers say contributors and nontechnical users often get productive quickly, sometimes with minimal training, while admins and teams handling imports, review cycles, or custom setups usually need more time and guided sessions. Answer based on 33 reviews Getting Started and Support ### What customer support options does Responsive offer, and how do users rate the experience? Responsive offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, accessible, and helpful, with strong training and hands-on guidance. Some mention minor glitches, occasional communication issues around billing, and inconsistent experiences with certain support interactions. Answer based on 27 reviews ## Who uses Responsive? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 101 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 101 reviews Sales & Business Development 50% Sales & Business Development 50% Engineering 13% Customer Services & Support 6% IT & Software Development 5% Others 26% Top industries Based on 101 reviews Information Technology and Services 42% Computer Software 33% Telecommunications 10% Human Resources 9% Other 6% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Content Management 4.2 (39) 105.13% of 39 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Data Import/Export 3.9 (36) 86.11% of 36 reviewers that rated this feature as important or highly important Import and export data to and from software applications Knowledge Base Management 4.4 (32) 93.75% of 32 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Knowledge Library 4.0 (29) 100.00% of 29 reviewers that rated this feature as important or highly important A repository of previously used/received RFP questions with responses Due Date Tracking 4.2 (27) 81.48% of 27 reviewers that rated this feature as important or highly important Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Task Management 4.0 (26) 80.77% of 26 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Responsive 60 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Automatically formats data in a predetermined way Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Automated or logic-based workflows that assist in the creation of electronic documents Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Digitally sign online documents Automate repetitive tasks such as filling out information or creating certain types of forms Search for specific words or phrases within a document or database Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support A repository of previously used/received RFP questions with responses Ability to chat online in real time Monitor task progress and planned accomplishments to better manage project status Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Enables creation, management, and tracking of product requirements & features during product production/development Review, approve and cancel requests for goods/services to be purchased The process of creating a questionnaire and submitting it to prospective vendors. Manage and process incoming documents detailing requests for proposals The process of creating proposals in response to requests received from potential clients Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track the status and progress of tasks Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (189) 4.4 Based on 189 reviews ## Pricing Value for money 4.5 (160) ### Starting price Free trial not available Value for money 4.5 (160) 4.5 Based on 160 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (168) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (168) 4.6 Based on 168 reviews ## User reviews Overall rating 4.5 Based on 190 reviews Filter by rating 5(118) 4(64) 3(3) 2(4) 1(1) Mentioned topic Sorted by most recent SA Sofia A. Proposal Writer Information Technology and Services ### "Want to speed your RFX answering process? Use Responsive!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 I'm very happy with Responsive because it saves a lot of time and resources for my team and I. I feel like I can rely on it both for reusing past answers and for drafting new ones. Once you're aware of how the app works –because you do need some training, as with every other specialized tool–, it becomes very easy and dynamic to interact with. I would definitely recommend it to RFX teams who are looking for saving time. Pros I love that it can use our Knowledge Base, Content Library and past projects to draft new answers or recycle past ones. I also love that it can draft and translate content in different languages. It is think it's very useful for project tracking, specially if you're working with different team members. If you're working against the clock, it's an incredibly useful and fast tool to answer RFXs. You can finish a large project in just a couple of hours. Cons When I'm answering an RFX inside the Answering Page section, I wish I could Control + F my way through the app so that I could go back to previously mentioned answers and copy paste them into new questions because sometimes RFXs are repetitive. A command like that would be useful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Emmie L. Proposal Coordinator Architecture & Planning ### "Positive Management Platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 15, 2026 Overall it feels positive and supportive as a platform. It is something I use every day for work, just about. Pros It is a great database to house our boilerplate information and project qualifications. Responsive as a platform is helpful for collaboration and sharing information across multiple people. Cons Sometimes the search feature can be a little too broad when typing in the search bar. The tags definitely help with organization but the search could be improved a bit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nicole M. SVP Commercial Growth Hospital & Health Care ### "NextGen RFPIO Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 very positive experience overall with responsive and would recommend for RFP response project management and drafting needs Pros Easy to navigate for our team and centralizes our go to market responses across the various members of our commercial team Cons there should be more native AI to query internal databases to pull answers to questions like a chatgpt or claude can do with connectors Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Scott H. Security Engineer Computer Software ### "Responses about Responsive" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2026 Excellent. A nice cloud service. Look for ways to motivate endusers to think about Responsive for more than just RFIs and RFPs and formal requests for Info... Pros Innovative UI that updates frequently with new enhancements. The AI feature is very promising and has acted as a multiplier when it comes to productivity and speed of responding to RFIs and RFPs. I am also witnessing quality improvements with AI-generated responses over the last 6-9 months. The AI features help me be a rock star at work keep it coming!!! Cons Not flexible enough. Making AI runs seems complicated. Not enough collaborative features. Work on custom options. My manager added some custom fields and seems like we could not do much with them after creation? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Marwa S. Senior Solutions Engineering Telecommunications ### "Smart RFP Tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2026 Great, the AI hallucinates it a bit but it saves so much time when we have large rfps to auto fill then go back and review. Pros That its smart and automates as it learns from movements, responses, question patterns etc. It makes it so much easier to navigate and get from place to place with less clicks. Cons Sometimes its too jumpy and doesnt allow the user to click where they want or on what they want without spazzing out a bit. There could also be easier ways to reference recent rfp answers and what gets "saved to library" Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Stephanie F. Management Research ### "Management " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 29, 2026 The system presents challenges from both an organizational and case‑development perspective and appears to be time‑consuming to set up and maintain. It is not as intuitive or efficient as working directly in Word for day‑to‑day use. That said, its primary strength lies in its ability to restrict update access and centrally manage templates, which provides stronger control and governance than our current approach. Pros From a document management perspective, this system can serve as a centralized repository for our templates with controlled access. It also enables a “build once, use many” approach, allowing us to update shared or redundant sections in one place rather than across multiple templates. While we are still working on standardizing and organizing our templates to fully realize this capability, the long‑term efficiency and governance benefits are significant. Cons At this time, the system does not appear to be very user‑friendly for our company’s needs. Our requirements may be too complex for its intended use. The time investment required to configure and organize our 20+ templates—each with roughly 10 sections or subsections—is substantial, especially considering this represents only a small portion of the overall system shared by three other groups. Additionally, day‑to‑day use would likely be more time‑consuming for our team than our current process. As a result, we may not be able to rely on the system for daily work and instead would primarily use it for template management, downloading templates into Word and editing from there, which mirrors how our assignments are currently handled. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Marcus S. Lead Solutions Engineer Information Technology and Services ### "Responsive - the RFP lifesaver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 28, 2026 On a daily basis, the platform actually feels like it was built for the people doing the work, not just the managers looking at the dashboard. It’s transformed our QA library from a messy fragmented and non contextual database into a resource we actually trust, which has made the day-to-day feel way more manageable and a resource we can trust. The AI is truly a life saver, I don't know what I'd do if my company ever looked to remove this tool.... Probably look for another job! Pros Before leveraging responsive, our team would spend hours or days hunting through old spreadsheets and pestering subject matter experts for the same five answers just because the question wasn't worded exactly the same. Now, the AI handles that first pass for us, and it’s surprisingly accurate. It actually pulls the right context for our security questionnaires and RFPs, which has cut our initial drafting time down to almost nothing. Cons Sometimes the collaboration with guest accounts can be a bit iffy if I need to involve someone who is not on the platform, I don't always know if they've received the question or reviewed it. Contrasting this with a google docs @ tag, where it's easier to see revisions or they can resolve the tag, I often resort to slack to double check. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Justin B. Lead Undedrwriting Analyst Pharmaceuticals ### "Underwriter's Perspective on Responsive" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 April 28, 2026 Overall I have had a good experience using Responsive. I think it is a valuable resource for what it is. It is easy to then also have a document created with a record of how we responded for future reference. Pros I like that it is a one stop shop for all stakeholders in the RFP process where RFP asks, conversations and workflows can all be housed in one spot. It is easy to see what has been answered, what remains to review and easy to assign team members where needed to get the right people on the right questions to keep the workflow moving. Cons There are sometimes issues with the responses that are automatically pulled in where a question has a auto-response that does not answer the question being asked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jacob P. Information Security, Analyst Information Technology and Services ### "Information Security Analyst" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 22, 2026 Overall, Responsive is a great tool. It offers many capabilities yet workers need time to learn the product to use it to its full potential. The AI Draft and 'Ask' feature are prime examples of proper implementation of Artificial Intelligence in products. The easy to use UI, constantly updated tracking, and roles and permissions offer a suite of tools to be leveraged to streamline processes. Pros Responsive offers a comprehensive platform with an visually pleasing and easy to use UI, great team collaboration with permissions and defined roles for projects, projects are tracked and updated instantly to ensure an accurate depiction of progress. Responsive also implements AI that streamlines lengthy assessments with a draft feature, automating repetitive tasks with accurate answers and referenced source material. Cons Responsive offers many capabilities and the opportunity to create more efficient processes, yet needs ample time to be curated to ensure accuracy and replicability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Julie L. Vice President, Business Development Health, Wellness and Fitness ### "Responsive Helps Improve The Process, and then some" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 22, 2026 The customer service and support we have received is second to none. We are committed to getting better and better with how we use the tool and know we need to provide more training to our teams. Pros Responsive has helped us become more efficient in our response time and has provided a way for us to improve the quality and relevance of our answers. The new AI tools are great. Cons There is a definite time commitment to get things up and running and training our team has been a bit challenging as they are very stuck in the "old way" of doing things. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148054/Responsive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PandaDoc vs Responsive](https://www.capterra.com/compare/131735-148054/PandaDoc-vs-Responsive)[Loopio vs Responsive](https://www.capterra.com/compare/133042-148054/Loopio-vs-Responsive)[HoneyBook vs Responsive](https://www.capterra.com/compare/148054-162588/Responsive-vs-HoneyBook) [Proposify vs Responsive](https://www.capterra.com/compare/133332-148054/Proposify-vs-Responsive)[ClientPoint vs Responsive](https://www.capterra.com/compare/120209-148054/ClientPoint-vs-Responsive)