# Responsive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Responsive Software - reviews, pricing plans, popular comparisons to other RFP products and more.

Source: https://www.capterra.com/p/148054/Responsive

---

# 

 Responsive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 7, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Responsive

## What is Responsive?

Responsive is Strategic Response Management (SRM) software built to help teams qualify, respond, and submit RFPs with speed and confidence. AI agents handle the heavy lifting (shredding requests, drafting first-pass answers from approved content, routing work to SMEs, and validating completeness) so your experts can focus on strategy and quality. Guided Projects, Quality Check, and TRACE Score governance ensure responses are accurate, compliant, and on-brand. Responsive’s centralized Content Library provides a single source of truth for approved answers, policies, and proof. Connect your stack (e.g., Salesforce, Slack, Microsoft 365, Google Workspace), give field teams self-serve access to trusted knowledge, and track impact with executive-ready reporting on response velocity, win influence, and content usage. Over 2,000 organizations rely on Responsive to manage RFPs, RFIs, DDQs, and security questionnaires at scale, accelerating cycles, reducing risk, and improving team experience.

## What is Responsive used for?

[RFP](https://www.capterra.com/rfp-software/)[Proposal Management](https://www.capterra.com/proposal-management-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Top alternative

Featured

Overall rating

Based on 178 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Responsive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rfpio.com&name=Responsive)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Responsive

4.6 (178)

VS.

[4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting Price

Contact vendor

Starting Price

$36

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (177)

Ease Of Use

4.6 (15)

Value For Money

4.5 (148)

Value For Money

4.6 (15)

Customer Service

4.6 (156)

Customer Service

4.7 (15)

## Responsive alternatives

[4.4 (298)](https://www.capterra.com/p/133332/Proposify/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (5,736)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (15,332)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/148054/Responsive/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

4.1 (33)

106.06% of 33 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Data Import/Export

4.0 (30)

90.00% of 30 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Knowledge Base Management

4.4 (30)

93.33% of 30 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Knowledge Library

4.1 (23)

100.00% of 23 reviewers that rated this feature as important or highly important

A repository of previously used/received RFP questions with responses

Due Date Tracking

4.2 (21)

85.71% of 21 reviewers that rated this feature as important or highly important

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Task Management

4.0 (21)

80.95% of 21 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Responsive 60 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Automatically formats data in a predetermined way

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Automated or logic-based workflows that assist in the creation of electronic documents

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Digitally sign online documents

Automate repetitive tasks such as filling out information or creating certain types of forms

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

A repository of previously used/received RFP questions with responses

Ability to chat online in real time

Monitor task progress and planned accomplishments to better manage project status

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Estimate or forecast of a future scenario based on the study of present trends

Create proposals based on costs of labor and materials

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Enables creation, management, and tracking of product requirements & features during product production/development

Review, approve and cancel requests for goods/services to be purchased

The process of creating a questionnaire and submitting it to prospective vendors.

Manage and process incoming documents detailing requests for proposals

The process of creating proposals in response to requests received from potential clients

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (177)

4.4

Based on 177 reviews

## Pricing

Value for money

4.5 (148)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (148)

4.5

Based on 148 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (156)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (156)

4.6

Based on 156 reviews

## User reviews

Overall rating

4.6

Based on 178 reviews

Filter by rating

5(113)

4(58)

3(3)

2(3)

1(1)

Mentioned topic

Sorted by most recent

KW

Katie W.

Senior Content Consultant

Business Supplies and Equipment

### "RFP Software for you!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 21, 2026

Responsive is a 10 out of 10! We have grown as a company and Responsive is always implemented new ways for scalability within the system.

Pros

I really enjoy the filtering capability within Responsive from the content and project dashboards. It makes it easy to find the content needed.

Cons

Responsive has a great system of submitting requests for enhancements. It would be great to see more customer-specific requests implemented.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Johanny L.

Sr. RFP Manager

Computer Software

### "A Practical, Time‑Saving Tool for Modern RFP Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

Overall, my experience with Responsive was positive. It made RFP responses more organized, collaborative, and efficient, especially when it came to reusing content and keeping teams aligned. While it required some upkeep to get the most value out of it, it ultimately helped reduce manual effort and made the process feel more controlled and scalable.

Pros

What I liked most about Responsive was how intuitive and practical it was for real RFP work. The content library made it easy to reuse curated, trusted answers, collaboration was smooth across teams, and the automation genuinely saved time without taking control away. Overall, it reduced friction and made the process feel much more manageable.

Cons

The platform could feel a bit heavy at times. Search and answer suggestions sometimes required a lot of tuning, and if the content wasn’t well‑maintained, the library could get cluttered quickly. Reporting and admin tasks also felt more complex than they needed to be, especially for day‑to‑day use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Patrick C.

Sr. Director, Technical Sales

Computer Software

### "Solid Solution for How Our Team Works"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 16, 2026

It fits the bill. I like the email reminders. Recommendations are good and we're getting more value out of the AI capabilities.

Pros

Mostly intuitive solution. Works for how my team collaborates and it helps ensure that we don't miss anything.

Cons

More clearly defined product areas for searching. Clearer flow when adding folks, sharing comments and saving. It's a little wonky. The hover capability in the text is pretty slow/awkward/clumsy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Susan B.

Senior Technical Writer - NA RFP Manager CP ESG

Computer Software

### "Best Solution in the Industry to Me"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2026

I lovvvve Responsive! There is zero comparison to the tool I had previously that literally kept me working through the night!

Pros

The speed in which I can import projects. The export to original upload format. The AI, the AI!!!!! The wonderful responsive, accurate, helpful support team. The incredible staff, webinars, coffee chats, and community

Cons

When I find the hidden incapabiilties, contact the help team, and then realize that it is fact an incapability. For example, we can run one AI Draft per project; otherwise a staff member has to clone it to add an additional document.

Switched from

[Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/)

It was an old dinosaur with little to no support or innovation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NG

Nick G.

Director, Proposals

Information Technology and Services

### "Director, Proposals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 16, 2026

I love Responsive. It's a great tool and best on the market. We couldn't do our job the same way without it.

Pros

Progress tracking is one at the top of the list. The amount of hours it saves our proposal managers on tracking the progress of a project is massive. That lone is worth the value. In addition, the accountability it holds with associates in reviewing their content. Without a system like Responsive's content library and review structure, our responses would not be where they are at today. Lastly, employee management - I oversee the proposal team and each morning I review a status on all projects to see where we are and having a dashboard like the Project view, executive dashboards, etc. it's extremely helpful.

Cons

Exporting into templates. My team spends a considerable amount of extra hours cleaning up the formatting when it doesn't export well or when we export into our template, but want to align with the clients RFP format - most times, it doesn't export that way, so the proposal managers spend countless hours cleaning this up. I have addressed this in the past. I would love it if there was a way we could have some sort of sequential author answering in the project. Today, we have multiple people that could contribute to one response. When one person is done, there is no way to track their progress, so what we have to do is create a manual process for tracking. It's extremely time consuming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Elizabeth M.

Sr Mgr, Global Commercial Contracts

Medical Devices

### "Responsive is a good tool for IT assessments/customer questionnaires"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 16, 2026

I've had a good experience with Repsonsive. I brought the tool to my current company after using with my previous employer. The Q/A database makes the product worthwhile to respond to customer IT assessments and customer questionnaires.

Pros

The Q/A Library is the tool's best benefit. Having a place to store and easily access company information collected through previous work efforts is valuable and improves efficiency and reliance on internal stakeholders.

Cons

Inability to work easily with online portals and challenging formatting. Online portals that do not easily allow for input/export is a manual and time consuming effort that is supported by the Q/A library. Second - customers format their documents differently, and not all are easy to upload in responsive causing duplication of effort.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Gabriella S.

Business Consultant

Human Resources

### "Responsive is great! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 7, 2026

My overall experience is positive, I have total control of my RFPs and of everything that is happening in the projects I am the manager

Pros

I like that is very easy to manage my projects and split responsibilities between the people involved. I like that is easy to flag and assign reviwers. Also, I like how easy it is to manage the content library and flag questions.

Cons

I would love if it had a "notes" section in each project so everyone could share notes and perceptions about the project. Also, I would love if the review in content library was easier to manage, just as a a project.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PT

Plinio T.

Pre Sales

Information Technology and Services

### "RFP Management with RFPIO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 2, 2026

Responsive was a new tool for me that enabled me to get a way more controlled environment regarding RFPs and also team working

Pros

The thing I liked the most about Responsive was the easy of use when managing all my RFPs and also the possibility of team collaboration when responding the RFPs.

Cons

Overall the platform is really good, sometimes maybe the AI gets a bit lost when searching for corresponding topics but Its just a matter of being clear to it in the first place.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Cindy K.

Account manager

Human Resources

### "A Reliable and Efficient Tool with Room for Improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 30, 2026

My overall experience with Responsive has been quite positive. It’s a really helpful tool that makes accessing information quick and straightforward. While there are a few moments of feeling overwhelmed by the amount of content, overall, it’s reliable and efficient, and I’ve enjoyed using it

Pros

I really appreciated how versatile and accessible Responsive is. It provides easy access to a comprehensive library of information, making it simple to find the resources I need quickly and efficiently. The user-friendly interface and extensive content make it a valuable tool for my work

Cons

Honestly, sometimes it can feel a bit overwhelming because there's so much information. It takes a little time to find exactly what I need without sifting through a lot of extra stuff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Anjali C.

Client Diligence Specialist

Financial Services

### "Responsiveness at Its Best."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 27, 2026

My overall experience with Responsive has been quite positive. The platform stands out for its clear structure and organization—each product is categorized neatly, and every section has a designated owner, which makes it easy to know exactly who to reach out to within different business units. That clarity really streamlines communication and reduces confusion.

Pros

What I like most about Responsive is how it categorizes each product clearly, and how every section has its own owner. This makes it very easy to understand which business unit to reach out to.

Cons

The aspect I find least favorable is that when exporting to Excel or Word, the formatting often becomes inconsistent despite selecting a specific font.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/148054/Responsive/reviews/)

Popular comparisons

[PandaDoc vs Responsive](https://www.capterra.com/compare/131735-148054/PandaDoc-vs-Responsive)[Loopio vs Responsive](https://www.capterra.com/compare/133042-148054/Loopio-vs-Responsive)[HoneyBook vs Responsive](https://www.capterra.com/compare/148054-162588/Responsive-vs-HoneyBook)

[Proposify vs Responsive](https://www.capterra.com/compare/133332-148054/Proposify-vs-Responsive)[ClientPoint vs Responsive](https://www.capterra.com/compare/120209-148054/ClientPoint-vs-Responsive) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)