# Responsive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Responsive Software - reviews, pricing plans, popular comparisons to other RFP products and more.

Source: https://www.capterra.com/p/148054/Responsive/pricing

---

# 

 Responsive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Responsive

## What is Responsive?

Responsive is Strategic Response Management (SRM) software built to help teams qualify, respond, and submit RFPs with speed and confidence. AI agents handle the heavy lifting (shredding requests, drafting first-pass answers from approved content, routing work to SMEs, and validating completeness) so your experts can focus on strategy and quality. Guided Projects, Quality Check, and TRACE Score governance ensure responses are accurate, compliant, and on-brand. Responsive’s centralized Content Library provides a single source of truth for approved answers, policies, and proof. Connect your stack (e.g., Salesforce, Slack, Microsoft 365, Google Workspace), give field teams self-serve access to trusted knowledge, and track impact with executive-ready reporting on response velocity, win influence, and content usage. Over 2,000 organizations rely on Responsive to manage RFPs, RFIs, DDQs, and security questionnaires at scale, accelerating cycles, reducing risk, and improving team experience.

## What is Responsive used for?

[RFP](https://www.capterra.com/rfp-software/)[Proposal Management](https://www.capterra.com/proposal-management-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Overall rating

Based on 170 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Responsive

4.6 (170)

VS.

[4.5 (1,242)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting Price

Contact vendor

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (169)

Ease Of Use

4.4 (15)

Value For Money

4.5 (140)

Value For Money

4.3 (15)

Customer Service

4.6 (148)

Customer Service

4.3 (15)

## Responsive alternatives

Highest Rated

[4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

[4.4 (298)](https://www.capterra.com/p/133332/Proposify/reviews/)

Starting price

$19.00

Per User, Per Month

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting price

$540.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/148054/Responsive/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

4.0 (29)

106.90% of 29 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Knowledge Base Management

4.4 (28)

92.86% of 28 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Data Import/Export

4.0 (26)

88.46% of 26 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Knowledge Library

3.9 (19)

100.00% of 19 reviewers that rated this feature as important or highly important

A repository of previously used/received RFP questions with responses

RFP Management

4.5 (19)

89.47% of 19 reviewers that rated this feature as important or highly important

Manage and process incoming documents detailing requests for proposals

Task Management

3.9 (19)

78.95% of 19 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Responsive 60 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Automatically formats data in a predetermined way

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Automated or logic-based workflows that assist in the creation of electronic documents

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Digitally sign online documents

Automate repetitive tasks such as filling out information or creating certain types of forms

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

A repository of previously used/received RFP questions with responses

Ability to chat online in real time

Monitor task progress and planned accomplishments to better manage project status

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Estimate or forecast of a future scenario based on the study of present trends

Create proposals based on costs of labor and materials

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Enables creation, management, and tracking of product requirements & features during product production/development

Review, approve and cancel requests for goods/services to be purchased

The process of creating a questionnaire and submitting it to prospective vendors.

Manage and process incoming documents detailing requests for proposals

The process of creating proposals in response to requests received from potential clients

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (169)

4.4

Based on 169 reviews

## Pricing

Value for money

4.5 (140)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (140)

4.5

Based on 140 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (148)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (148)

4.6

Based on 148 reviews

## User reviews

Overall rating

4.6

Based on 170 reviews

Filter by rating

5(107)

4(56)

3(3)

2(3)

1(1)

Mentioned topic

Sorted by most recent

CK

Cindy K.

Account manager

Human Resources

### "A Reliable and Efficient Tool with Room for Improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 30, 2026

My overall experience with Responsive has been quite positive. It’s a really helpful tool that makes accessing information quick and straightforward. While there are a few moments of feeling overwhelmed by the amount of content, overall, it’s reliable and efficient, and I’ve enjoyed using it

Pros

I really appreciated how versatile and accessible Responsive is. It provides easy access to a comprehensive library of information, making it simple to find the resources I need quickly and efficiently. The user-friendly interface and extensive content make it a valuable tool for my work

Cons

Honestly, sometimes it can feel a bit overwhelming because there's so much information. It takes a little time to find exactly what I need without sifting through a lot of extra stuff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Anjali C.

Client Diligence Specialist

Financial Services

### "Responsiveness at Its Best."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 27, 2026

My overall experience with Responsive has been quite positive. The platform stands out for its clear structure and organization—each product is categorized neatly, and every section has a designated owner, which makes it easy to know exactly who to reach out to within different business units. That clarity really streamlines communication and reduces confusion.

Pros

What I like most about Responsive is how it categorizes each product clearly, and how every section has its own owner. This makes it very easy to understand which business unit to reach out to.

Cons

The aspect I find least favorable is that when exporting to Excel or Word, the formatting often becomes inconsistent despite selecting a specific font.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Hector T.

Sr. Director Presales CoE

Computer Software

### "Nobody wants to answer RFPs, Responsive makes it easier"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 27, 2026

I think the solution has many areas for improvement, particularly in AI and library maintenance, but the core functionality is solid and delivers the key features needed by growing organizations.

Pros

No one wants to answer RFPs; it is an outdated industry practice. Responsive makes this easier by providing a central repository for all RFP responses and enabling collaboration among team members, which improves productivity by allowing people from different teams to work on proposals in parallel.

Cons

The AI capabilities are still immature, and the generated answers always need to be reviewed, which is time-consuming and undermines the solution's productivity gains.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Antoine B.

Sales

Human Resources

### "Sales Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

Good experience with Responsive. As said, I really do think DSR are a real game changer in the provider/client-prospect conversations. I only have to say that I've not been convinced with the oppening tracker provided by responsive in the DSRs or even in documents.

Pros

I like the experience that prospects can get through the Digital Sales Rooms. And the database that stores all client/prospect & internal documentation about my company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HW

Hannah W.

Underwriting Analyst

Pharmaceuticals

### "Responsive Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

March 24, 2026

Ok. Has some features that simplifies the RFP process, while other navigation features make it harder.

Pros

It automates responses, and aids in seeing past responses. Helps track the progress of bids and sets reminders to meet deadlines.

Cons

The answers don't always pull in accurately for questions we have seen over and over again. Navigating questions can be difficult, or going back to finding an unanswered question is not straightforward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CF

Christian F.

Proposal Writer

Hospital & Health Care

### "Improving Ease of Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 24, 2026

Overall my experience is great. Made this RFP experience better than any in my past but it still needs a lot of work on ease of use features.

Pros

The content library is the most valuable mechanism. It has profoundly improved our RFP answering process and allows us to submit at least two times as many RFPs.

Cons

Ease of use could use improvements. I want more hot key customizability to move around the software with fewer clicks and more using keys instead of mouse. Also more of the features should be able to be right clicked and opened in a new window. Also the ribbon in the commenting area should be slidable so that different tabs are next to each other. For example, I want comments, activity, recommendations next to each other as my most used but it's annoying when they are far apart and require multiple clicks to go back and forth between them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ana M.

Business Consultant

Human Resources

### "Responsive is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

My overall experience is 9/10, only because sometimes I experience some delays in the content library to update some changes and also because of the notes menu I really miss.

Pros

It is very easy to organize the new projects and the new AI features are making great difference. Integration with SalesForce also is making great difference.

Cons

One thing i Really miss in responsive is a notes space for each project where we could write shared considerations about each project.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Dante C.

SE

Computer Software

### "Review of Responsive"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

March 19, 2026

Its ok, I feel it can be improved and make it more intuitive , faster and easier to use for all teams involved

Pros

Its all in one, I feel it covers what is required to have a repository of data around rfps, rfx, rfi and other stuff

Cons

Filtering, search, it does not find relevant information, this could be that the data is not made available as expected

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FA

Francesco A.

Senior Solution Engineer

Information Technology and Services

### "Great Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 4, 2025

Pros

It's very detailed in providing the answers to the different type of questions. The chatbot can be telled how detailed to be in writing the answer. It's also very simple to use.

Cons

The automated tool to fill out excel files is not yet perfect, in particular the export of the output file is not working properly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Technical Writer

Education Management

### "An extremely powerful content management system for RFPs and Sales content."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 3, 2025

It's been a great experience. A huge step up from our previous platform. The power of the platform is a clear win...the flexibility and options to manage and review content is second to none. Once familiar with the platform, it offers amazing flexibility to a power user.

Pros

The rich feature set and flexibility around managing content is excellent. While it's a little intimidating at first, the amount of functionality is one of Responsive's strong points.

Cons

Occasionally there's bugs and glitches. I think the downside of having so many features and functionality is the risk that code clashes sometimes and bugs are present. Responsive is very errr...responsive with bugs and addressing support tickets which is a plus, however, it would be good if bugs weren't present in the first place of course.

Switched from

[Ombud](https://www.capterra.com/p/204190/Ombud/)

Lack of advanced features and functioanlity.

Alternatives considered

[Loopio](https://www.capterra.com/p/133042/Loopio/)

Reasons for choosing Responsive

A more powerful feature set and the functionality that aligned with our processes and org.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/148054/Responsive/reviews/)

Popular comparisons

[PandaDoc vs Responsive](https://www.capterra.com/compare/131735-148054/PandaDoc-vs-Responsive)[Loopio vs Responsive](https://www.capterra.com/compare/133042-148054/Loopio-vs-Responsive)[HoneyBook vs Responsive](https://www.capterra.com/compare/148054-162588/Responsive-vs-HoneyBook)

[Proposify vs Responsive](https://www.capterra.com/compare/133332-148054/Proposify-vs-Responsive)[ClientPoint vs Responsive](https://www.capterra.com/compare/120209-148054/ClientPoint-vs-Responsive) 

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