# Page 2 | Responsive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Responsive the right Proposal Management solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148054/Responsive/reviews --- Responsive 4.5 (190) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 2 - Reviews of Responsive ## Showing most helpful reviews Showing 26-50 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GS Gabriella S. Business Consultant Human Resources Used the software for: 2+ years ### "Responsive is great! " April 7, 2026 5.0 My overall experience is positive, I have total control of my RFPs and of everything that is happening in the projects I am the manager Pros I like that is very easy to manage my projects and split responsibilities between the people involved. I like that is easy to flag and assign reviwers. Also, I like how easy it is to manage the content library and flag questions. Cons I would love if it had a "notes" section in each project so everyone could share notes and perceptions about the project. Also, I would love if the review in content library was easier to manage, just as a a project. Review Source SH Scott H. Security Engineer Computer Software Used the software for: 2+ years ### "Responses about Responsive" May 4, 2026 4.0 Excellent. A nice cloud service. Look for ways to motivate endusers to think about for more than just RFIs and RFPs and formal requests for Info... Pros Innovative UI that updates frequently with new enhancements. The AI feature is very promising and has acted as a multiplier when it comes to productivity and speed of responding to RFIs and RFPs. I am also witnessing quality improvements with AI-generated responses over the last 6-9 months. The AI features help me be a rock star at work keep it coming!!! Cons Not flexible enough. Making AI runs seems complicated. Not enough collaborative features. Work on custom options. My manager added some custom fields and seems like we could not do much with them after creation? Review Source AC Anjali C. Client Diligence Specialist Financial Services Used the software for: 1-2 years ### "Responsiveness at Its Best." March 27, 2026 5.0 My overall experience with has been quite positive. The platform stands out for its clear structure and organization—each product is categorized neatly, and every section has a designated owner, which makes it easy to know exactly who to reach out to within different business units. That clarity really streamlines communication and reduces confusion. Pros What I like most about is how it categorizes each product clearly, and how every section has its own owner. This makes it very easy to understand which business unit to reach out to. Cons The aspect I find least favorable is that when exporting to Excel or Word, the formatting often becomes inconsistent despite selecting a specific font. Review Source JB Justin B. Lead Undedrwriting Analyst Pharmaceuticals Used the software for: 1-2 years ### "Underwriter's Perspective on Responsive" April 28, 2026 4.0 Overall I have had a good experience using . I think it is a valuable resource for what it is. It is easy to then also have a document created with a record of how we responded for future reference. Pros I like that it is a one stop shop for all stakeholders in the RFP process where RFP asks, conversations and workflows can all be housed in one spot. It is easy to see what has been answered, what remains to review and easy to assign team members where needed to get the right people on the right questions to keep the workflow moving. Cons There are sometimes issues with the responses that are automatically pulled in where a question has a auto-response that does not answer the question being asked. Review Source JL Julie L. Vice President, Business Development Health, Wellness and Fitness Used the software for: 1-2 years ### "Responsive Helps Improve The Process, and then some" April 22, 2026 5.0 The customer service and support we have received is second to none. We are committed to getting better and better with how we use the tool and know we need to provide more training to our teams. Pros has helped us become more efficient in our response time and has provided a way for us to improve the quality and relevance of our answers. The new AI tools are great. Cons There is a definite time commitment to get things up and running and training our team has been a bit challenging as they are very stuck in the "old way" of doing things. Review Source JP Jacob P. Information Security, Analyst Information Technology and Services Used the software for: 1-2 years ### "Information Security Analyst" April 22, 2026 4.0 Overall, is a great tool. It offers many capabilities yet workers need time to learn the product to use it to its full potential. The AI Draft and 'Ask' feature are prime examples of proper implementation of Artificial Intelligence in products. The easy to use UI, constantly updated tracking, and roles and permissions offer a suite of tools to be leveraged to streamline processes. Pros offers a comprehensive platform with an visually pleasing and easy to use UI, great team collaboration with permissions and defined roles for projects, projects are tracked and updated instantly to ensure an accurate depiction of progress. Responsive also implements AI that streamlines lengthy assessments with a draft feature, automating repetitive tasks with accurate answers and referenced source material. Cons offers many capabilities and the opportunity to create more efficient processes, yet needs ample time to be curated to ensure accuracy and replicability. Review Source AB Antoine B. Sales Human Resources Used the software for: 2+ years ### "Sales Manager" March 25, 2026 4.0 Good experience with . As said, I really do think DSR are a real game changer in the provider/client-prospect conversations. I only have to say that I've not been convinced with the oppening tracker provided by responsive in the DSRs or even in documents. Pros I like the experience that prospects can get through the Digital Sales Rooms. And the database that stores all client/prospect & internal documentation about my company. Review Source AM Ana M. Business Consultant Human Resources Used the software for: 2+ years ### "Responsive is great!" March 19, 2026 5.0 My overall experience is 9/10, only because sometimes I experience some delays in the content library to update some changes and also because of the notes menu I really miss. Pros It is very easy to organize the new projects and the new AI features are making great difference. Integration with SalesForce also is making great difference. Cons One thing i Really miss in is a notes space for each project where we could write shared considerations about each project. Review Source CK Cindy K. Account manager Human Resources Used the software for: 1-2 years ### "A Reliable and Efficient Tool with Room for Improvement" March 30, 2026 4.0 My overall experience with has been quite positive. It’s a really helpful tool that makes accessing information quick and straightforward. While there are a few moments of feeling overwhelmed by the amount of content, overall, it’s reliable and efficient, and I’ve enjoyed using it Pros I really appreciated how versatile and accessible is. It provides easy access to a comprehensive library of information, making it simple to find the resources I need quickly and efficiently. The user-friendly interface and extensive content make it a valuable tool for my work Cons Honestly, sometimes it can feel a bit overwhelming because there's so much information. It takes a little time to find exactly what I need without sifting through a lot of extra stuff. Review Source KW Katie W. Senior Content Consultant Business Supplies and Equipment Used the software for: 2+ years ### "RFP Software for you!" April 21, 2026 5.0 is a 10 out of 10! We have grown as a company and Responsive is always implemented new ways for scalability within the system. Pros I really enjoy the filtering capability within from the content and project dashboards. It makes it easy to find the content needed. Cons has a great system of submitting requests for enhancements. It would be great to see more customer-specific requests implemented. Review Source PC Patrick C. Sr. Director, Technical Sales Computer Software Used the software for: 1-2 years ### "Solid Solution for How Our Team Works" April 16, 2026 4.0 It fits the bill. I like the email reminders. Recommendations are good and we're getting more value out of the AI capabilities. Pros Mostly intuitive solution. Works for how my team collaborates and it helps ensure that we don't miss anything. Cons More clearly defined product areas for searching. Clearer flow when adding folks, sharing comments and saving. It's a little wonky. The hover capability in the text is pretty slow/awkward/clumsy. Review Source NM Nicole M. SVP Commercial Growth Hospital & Health Care Used the software for: 2+ years ### "NextGen RFPIO Review" May 6, 2026 5.0 very positive experience overall with and would recommend for RFP response project management and drafting needs Pros Easy to navigate for our team and centralizes our go to market responses across the various members of our commercial team Cons there should be more native AI to query internal databases to pull answers to questions like a chatgpt or claude can do with connectors Review Source EL Emmie L. Proposal Coordinator Architecture & Planning Used the software for: 1-2 years ### "Positive Management Platform " May 15, 2026 4.0 Overall it feels positive and supportive as a platform. It is something I use every day for work, just about. Pros It is a great database to house our boilerplate information and project qualifications. as a platform is helpful for collaboration and sharing information across multiple people. Cons Sometimes the search feature can be a little too broad when typing in the search bar. The tags definitely help with organization but the search could be improved a bit. Review Source PT Plinio T. Pre Sales Information Technology and Services Used the software for: 6-12 months ### "RFP Management with RFPIO" April 2, 2026 5.0 was a new tool for me that enabled me to get a way more controlled environment regarding RFPs and also team working Pros The thing I liked the most about was the easy of use when managing all my RFPs and also the possibility of team collaboration when responding the RFPs. Cons Overall the platform is really good, sometimes maybe the AI gets a bit lost when searching for corresponding topics but Its just a matter of being clear to it in the first place. Review Source SA Sofía A. Proposal Writer Information Technology and Services Used the software for: Less than 6 months ### "Want to speed your RFX answering process? Use Responsive!" May 20, 2026 5.0 I'm very happy with because it saves a lot of time and resources for my team and I. I feel like I can rely on it both for reusing past answers and for drafting new ones. Once you're aware of how the app works –because you do need some training, as with every other specialized tool–, it becomes very easy and dynamic to interact with. I would definitely recommend it to RFX teams who are looking for saving time. Pros I love that it can use our Knowledge Base, Content Library and past projects to draft new answers or recycle past ones. I also love that it can draft and translate content in different languages. It is think it's very useful for project tracking, specially if you're working with different team members. If you're working against the clock, it's an incredibly useful and fast tool to answer RFXs. You can finish a large project in just a couple of hours. Cons When I'm answering an RFX inside the Answering Page section, I wish I could Control + F my way through the app so that I could go back to previously mentioned answers and copy paste them into new questions because sometimes RFXs are repetitive. A command like that would be useful. Review Source KP Kate P. RFP Knowledge and Content Manager Insurance Used the software for: 2+ years ### "responsive IS responsive!" February 10, 2025 4.0 I enjoy . I have used Loopio and Qvidian, and find this much simpler than both of these applications. Pros I like how user-friendly it is. I'm also enjoying the new grammar check capability. Cons How difficult it is to set up saved searches. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive I did not make the final decision, but price did play a role, as did the fantastic support staff. Switched from [Loopio](https://www.capterra.com/p/133042/Loopio/) I changed jobs, to be honest. I find the two applications quite similar. Review Source AM Abby M. Project Coordinator Information Technology and Services Used the software for: 2+ years ### "Tracks each question, review, task, and edit" February 13, 2025 4.0 The tool's content library had improved how quickly our company can respond to RFPs, RFIs, and RFQs Pros Being able to track who completes each question, review, and task, and when they do it. Cons sometimes does not recognize RFP documents in the import configuration setting. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) for the ability to save response content in the knowledge library Review Source MS Marwa S. Senior Solutions Engineering Telecommunications Used the software for: 1-2 years ### "Smart RFP Tool!" May 4, 2026 5.0 Great, the AI hallucinates it a bit but it saves so much time when we have large rfps to auto fill then go back and review. Pros That its smart and automates as it learns from movements, responses, question patterns etc. It makes it so much easier to navigate and get from place to place with less clicks. Cons Sometimes its too jumpy and doesnt allow the user to click where they want or on what they want without spazzing out a bit. There could also be easier ways to reference recent rfp answers and what gets "saved to library" Review Source VR Verified Reviewer RFP Writer Human Resources Used the software for: 1-2 years ### "I couldn't do my job without Responsive/RFPIO." December 13, 2024 5.0 Wonderful. It doesn't get any better than . Pros is the best tool I've used so far and I've tried a couple. It's intuitive, clean, and they are always adding features that are easy to learn and enhance user experience vs. takeaway. I have also enjoyed their new certification program. It has really helped me to utilize the tool better for myself and company. Cons Price, but the sales team is a pleasure to work with and have been very helpful in meeting us where we are. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive Better usability and more intuitive design. Switched from [Loopio](https://www.capterra.com/p/133042/Loopio/) It wasn't providing the same search results as RFPIO within the library and RFPIO tool was more intuitive to me. Review Source CS Christopher S. RFP Writer Investment Management Used the software for: 2+ years ### "RFP Writer" December 17, 2024 4.0 While my current employer is still rolling it out, I have used before, and I am excited for the increased capacity it will allow us to have given our lean-team approach. Pros Mainly the project management capabilities of the product. The first step of vetting an RFP always takes time, but with your hard work is rewarded with automation after you get the ball rolling. Cons Building the database wasn't as intuitive as I would have liked, though the custom fields being able to be facets alongside tags is a great feature for those who are used to a traditional folder structure. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive It was a close race, we liked the project management of better. Some of our team had experience with RFPIO as well. Switched from [Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/) Part of the reason for the switch was largely due to the project management capabilities of (and the lack thereof in qvidian) Review Source IB Ishaan B. Product Security Governance Lead Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Responsive- What works & what doesn't" November 18, 2024 4.0 I have been using the tool for 3+ years and it has been a very good experience overall. As already mentioned above, the tool is easy to use, and the account management is very helpful. Pros has an easy to use and easy to learn UI, which makes it easier to onboard new members/teams to the tool. It provides us an opportunity to create and leverage an answer library and collaborate with multiple teams at the same time, helping save a lot of time. Another great aspect is the value for money that the tool provides, compared to similar tools available in the market. Lastly, the account management team is very helpful and responsive (pun intended) and it is always a pleasure to work with them. Cons The answer suggestions that the tool provides while working on a questionnaire are incorrect a lot of times because sometimes the tool does a simple keyword match and because of the nature of questions, although the keywords may match, the answers suggested do not match the question at all. During such times, we rely on the human expertise and experience to search for the correct answers in the library. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/)[Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/) Reason for choosing Responsive Value for money, simpler UI, great account mgmt team, Review Source DL Daniel L. Proposal and Content Copywriter Telecommunications Used the software for: 1-2 years ### "A user-friendly tool to handle RFx's" January 7, 2025 4.0 is a very effective and user-friendly tool in many ways if you work with Excel-sheets. If it comes to other formats, the tool has its shortcomings which the user has to solve. The reuse of reliable and up-to-date content from previous projects is a very clever idea (known also in other branches like e.g. the translation industry). Pros \> Supporting team collaboration through clear assignment of sections/questions/tasks > Clear dashboard function that shows the tasks, progress and status of each question > The export function helps to create bid documents with a uniform look/formatting. Cons It is not possible to - search for possible Q/A-pairs in all completed projects (that are not part of the Answer Library) - reliably update the source file - to import read-only word/pdf-files with preset text-boxes to fill It is difficult to collaborate with clients and/or vendors on an RFP, if they have more than one question to answer. Review Source RD Rui D. Bid Manager Computer & Network Security Used the software for: 1-2 years ### "Review of Responsive" February 13, 2025 4.0 Positive and with great potential to develop within the tool Pros How powerful is the tool and how depth you can go on the answering library page and project Cons Licensing costs and slow response times when pasting text into search functions Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Responsive Powerful options and tool for content management Switched from [Loopio](https://www.capterra.com/p/133042/Loopio/) more powerful suite to use for content management Review Source GP Georgia P. Senior Pre-Sales Operations Consultant Computer Software Used the software for: 1-2 years ### "Very pleased Pre-Sales Team user of Responsive!" March 14, 2025 5.0 9/10, the only reason I'm not giving it 10 is because I'm not fully leveraging all the functionality as of yet (especially the Auto-Respond and GenAI capabilities to save me time and increase efficiency). Pros The collaboration features, the Auto Respond feature, the mapping of projects and easy export into the source document. Cons Not a con as such, perhaps an inherent limitation of source files, but I would like some more accommodation of trickier source documents that e.g. have conditional questions (e.g. if Yes, reply to next question, if Not, do not) or documents that show or hide questions depending on how you previously answered to the questions above. Not sure if something could be enhanced in the tool to accommodate this, or other non-user-friendly types of RFx source files. Review Source AM Ashutosh M. proposal manager Biotechnology Used the software for: Less than 6 months ### "Responsive: A User-Friendly Tool with Room for Dashboard Improvements" November 3, 2025 4.0 Overall, I found to be a reliable and helpful tool that simplifies proposal management and enhances productivity. Pros is user-friendly and intuitive, making it easy to navigate and use effectively. it saves time and the manual search and responses can be easily automated. Cons The dashboard could be more streamlined, and the process for handling RFI responses needs improvement for better clarity and efficiency. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.