--- title: "Page 2 | Responsive, formerly RFPIO Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Responsive, formerly RFPIO the right RFP solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/148054/Responsive/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Responsive, formerly RFPIO 4.5 (190) [View alternatives](https://www.capterra.com/p/148054/Responsive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 2 - Reviews of Responsive, formerly RFPIO ## Showing most helpful reviews Showing 26-50 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CF Christian F. Proposal Writer Hospital & Health Care Used the software for: 1-2 years ### "Improving Ease of Use" March 24, 2026 4.0 Overall my experience is great. Made this RFP experience better than any in my past but it still needs a lot of work on ease of use features. Pros The content library is the most valuable mechanism. It has profoundly improved our RFP answering process and allows us to submit at least two times as many RFPs. Cons Ease of use could use improvements. I want more hot key customizability to move around the software with fewer clicks and more using keys instead of mouse. Also more of the features should be able to be right clicked and opened in a new window. Also the ribbon in the commenting area should be slidable so that different tabs are next to each other. For example, I want comments, activity, recommendations next to each other as my most used but it's annoying when they are far apart and require multiple clicks to go back and forth between them. Review Source SH Scott H. Security Engineer Computer Software Used the software for: 2+ years ### "Responses about Responsive" May 4, 2026 4.0 Excellent. A nice cloud service. Look for ways to motivate endusers to think about Responsive for more than just RFIs and RFPs and formal requests for Info... Pros Innovative UI that updates frequently with new enhancements. The AI feature is very promising and has acted as a multiplier when it comes to productivity and speed of responding to RFIs and RFPs. I am also witnessing quality improvements with AI-generated responses over the last 6-9 months. The AI features help me be a rock star at work keep it coming!!! Cons Not flexible enough. Making AI runs seems complicated. Not enough collaborative features. Work on custom options. My manager added some custom fields and seems like we could not do much with them after creation? Review Source GS Gabriella S. Business Consultant Human Resources Used the software for: 2+ years ### "Responsive is great! " April 7, 2026 5.0 My overall experience is positive, I have total control of my RFPs and of everything that is happening in the projects I am the manager Pros I like that is very easy to manage my projects and split responsibilities between the people involved. I like that is easy to flag and assign reviwers. Also, I like how easy it is to manage the content library and flag questions. Cons I would love if it had a "notes" section in each project so everyone could share notes and perceptions about the project. Also, I would love if the review in content library was easier to manage, just as a a project. Review Source JB Justin B. Lead Undedrwriting Analyst Pharmaceuticals Used the software for: 1-2 years ### "Underwriter's Perspective on Responsive" April 28, 2026 4.0 Overall I have had a good experience using Responsive. I think it is a valuable resource for what it is. It is easy to then also have a document created with a record of how we responded for future reference. Pros I like that it is a one stop shop for all stakeholders in the RFP process where RFP asks, conversations and workflows can all be housed in one spot. It is easy to see what has been answered, what remains to review and easy to assign team members where needed to get the right people on the right questions to keep the workflow moving. Cons There are sometimes issues with the responses that are automatically pulled in where a question has a auto-response that does not answer the question being asked. Review Source AC Anjali C. Client Diligence Specialist Financial Services Used the software for: 1-2 years ### "Responsiveness at Its Best." March 27, 2026 5.0 My overall experience with Responsive has been quite positive. The platform stands out for its clear structure and organization—each product is categorized neatly, and every section has a designated owner, which makes it easy to know exactly who to reach out to within different business units. That clarity really streamlines communication and reduces confusion. Pros What I like most about Responsive is how it categorizes each product clearly, and how every section has its own owner. This makes it very easy to understand which business unit to reach out to. Cons The aspect I find least favorable is that when exporting to Excel or Word, the formatting often becomes inconsistent despite selecting a specific font. Review Source JL Julie L. Vice President, Business Development Health, Wellness and Fitness Used the software for: 1-2 years ### "Responsive Helps Improve The Process, and then some" April 22, 2026 5.0 The customer service and support we have received is second to none. We are committed to getting better and better with how we use the tool and know we need to provide more training to our teams. Pros Responsive has helped us become more efficient in our response time and has provided a way for us to improve the quality and relevance of our answers. The new AI tools are great. Cons There is a definite time commitment to get things up and running and training our team has been a bit challenging as they are very stuck in the "old way" of doing things. Review Source JP Jacob P. Information Security, Analyst Information Technology and Services Used the software for: 1-2 years ### "Information Security Analyst" April 22, 2026 4.0 Overall, Responsive is a great tool. It offers many capabilities yet workers need time to learn the product to use it to its full potential. The AI Draft and 'Ask' feature are prime examples of proper implementation of Artificial Intelligence in products. The easy to use UI, constantly updated tracking, and roles and permissions offer a suite of tools to be leveraged to streamline processes. Pros Responsive offers a comprehensive platform with an visually pleasing and easy to use UI, great team collaboration with permissions and defined roles for projects, projects are tracked and updated instantly to ensure an accurate depiction of progress. Responsive also implements AI that streamlines lengthy assessments with a draft feature, automating repetitive tasks with accurate answers and referenced source material. Cons Responsive offers many capabilities and the opportunity to create more efficient processes, yet needs ample time to be curated to ensure accuracy and replicability. Review Source AB Antoine B. Sales Human Resources Used the software for: 2+ years ### "Sales Manager" March 25, 2026 4.0 Good experience with Responsive. As said, I really do think DSR are a real game changer in the provider/client-prospect conversations. I only have to say that I've not been convinced with the oppening tracker provided by responsive in the DSRs or even in documents. Pros I like the experience that prospects can get through the Digital Sales Rooms. And the database that stores all client/prospect & internal documentation about my company. Review Source AM Ana M. Business Consultant Human Resources Used the software for: 2+ years ### "Responsive is great!" March 19, 2026 5.0 My overall experience is 9/10, only because sometimes I experience some delays in the content library to update some changes and also because of the notes menu I really miss. Pros It is very easy to organize the new projects and the new AI features are making great difference. Integration with SalesForce also is making great difference. Cons One thing i Really miss in responsive is a notes space for each project where we could write shared considerations about each project. Review Source SA Sofía A. Proposal Writer Information Technology and Services Used the software for: Less than 6 months ### "Want to speed your RFX answering process? Use Responsive!" May 20, 2026 5.0 I'm very happy with Responsive because it saves a lot of time and resources for my team and I. I feel like I can rely on it both for reusing past answers and for drafting new ones. Once you're aware of how the app works –because you do need some training, as with every other specialized tool–, it becomes very easy and dynamic to interact with. I would definitely recommend it to RFX teams who are looking for saving time. Pros I love that it can use our Knowledge Base, Content Library and past projects to draft new answers or recycle past ones. I also love that it can draft and translate content in different languages. It is think it's very useful for project tracking, specially if you're working with different team members. If you're working against the clock, it's an incredibly useful and fast tool to answer RFXs. You can finish a large project in just a couple of hours. Cons When I'm answering an RFX inside the Answering Page section, I wish I could Control + F my way through the app so that I could go back to previously mentioned answers and copy paste them into new questions because sometimes RFXs are repetitive. A command like that would be useful. Review Source CK Cindy K. Account manager Human Resources Used the software for: 1-2 years ### "A Reliable and Efficient Tool with Room for Improvement" March 30, 2026 4.0 My overall experience with Responsive has been quite positive. It’s a really helpful tool that makes accessing information quick and straightforward. While there are a few moments of feeling overwhelmed by the amount of content, overall, it’s reliable and efficient, and I’ve enjoyed using it Pros I really appreciated how versatile and accessible Responsive is. It provides easy access to a comprehensive library of information, making it simple to find the resources I need quickly and efficiently. The user-friendly interface and extensive content make it a valuable tool for my work Cons Honestly, sometimes it can feel a bit overwhelming because there's so much information. It takes a little time to find exactly what I need without sifting through a lot of extra stuff. Review Source NM Nicole M. SVP Commercial Growth Hospital & Health Care Used the software for: 2+ years ### "NextGen RFPIO Review" May 6, 2026 5.0 very positive experience overall with responsive and would recommend for RFP response project management and drafting needs Pros Easy to navigate for our team and centralizes our go to market responses across the various members of our commercial team Cons there should be more native AI to query internal databases to pull answers to questions like a chatgpt or claude can do with connectors Review Source KW Katie W. Senior Content Consultant Business Supplies and Equipment Used the software for: 2+ years ### "RFP Software for you!" April 21, 2026 5.0 Responsive is a 10 out of 10! We have grown as a company and Responsive is always implemented new ways for scalability within the system. Pros I really enjoy the filtering capability within Responsive from the content and project dashboards. It makes it easy to find the content needed. Cons Responsive has a great system of submitting requests for enhancements. It would be great to see more customer-specific requests implemented. Review Source EL Emmie L. Proposal Coordinator Architecture & Planning Used the software for: 1-2 years ### "Positive Management Platform " May 15, 2026 4.0 Overall it feels positive and supportive as a platform. It is something I use every day for work, just about. Pros It is a great database to house our boilerplate information and project qualifications. Responsive as a platform is helpful for collaboration and sharing information across multiple people. Cons Sometimes the search feature can be a little too broad when typing in the search bar. The tags definitely help with organization but the search could be improved a bit. Review Source PC Patrick C. Sr. Director, Technical Sales Computer Software Used the software for: 1-2 years ### "Solid Solution for How Our Team Works" April 16, 2026 4.0 It fits the bill. I like the email reminders. Recommendations are good and we're getting more value out of the AI capabilities. Pros Mostly intuitive solution. Works for how my team collaborates and it helps ensure that we don't miss anything. Cons More clearly defined product areas for searching. Clearer flow when adding folks, sharing comments and saving. It's a little wonky. The hover capability in the text is pretty slow/awkward/clumsy. Review Source PT Plinio T. Pre Sales Information Technology and Services Used the software for: 6-12 months ### "RFP Management with RFPIO" April 2, 2026 5.0 Responsive was a new tool for me that enabled me to get a way more controlled environment regarding RFPs and also team working Pros The thing I liked the most about Responsive was the easy of use when managing all my RFPs and also the possibility of team collaboration when responding the RFPs. Cons Overall the platform is really good, sometimes maybe the AI gets a bit lost when searching for corresponding topics but Its just a matter of being clear to it in the first place. Review Source ES Eric S. Customer Service Support Internet Used the software for: Less than 6 months ### "Efficient RFP management with a few minor quirks" April 22, 2026 4.0 It’s a great tool for getting through RFPs faster and keeping the team organized. There’s a bit of a learning curve, but it definitely beats other manual workaround options. Pros \- Speeds up the whole process by pulling in the right answers from past projects automatically - Makes it easy to track who is working on what without chasing teammates for updates - Keeps all approved content in one spot so everyone stays on the same page Cons \- The platform is pretty dense and takes a good bit of time to understand - Final exports often need a bit of manual cleanup to get the formatting looking right - You have to spend a lot of time managing the library or the search results get cluttered Review Source DC Dante C. SE Computer Software Used the software for: 1-2 years ### "Review of Responsive" March 19, 2026 3.0 Its ok, I feel it can be improved and make it more intuitive , faster and easier to use for all teams involved Pros Its all in one, I feel it covers what is required to have a repository of data around rfps, rfx, rfi and other stuff Cons Filtering, search, it does not find relevant information, this could be that the data is not made available as expected Review Source FA Francesco A. Senior Solution Engineer Information Technology and Services Used the software for: 1-2 years ### "Great Tool" November 4, 2025 5.0 Pros It's very detailed in providing the answers to the different type of questions. The chatbot can be telled how detailed to be in writing the answer. It's also very simple to use. Cons The automated tool to fill out excel files is not yet perfect, in particular the export of the output file is not working properly Review Source AM Abby M. Project Coordinator Information Technology and Services Used the software for: 2+ years ### "Tracks each question, review, task, and edit" February 13, 2025 4.0 The tool's content library had improved how quickly our company can respond to RFPs, RFIs, and RFQs Pros Being able to track who completes each question, review, and task, and when they do it. Cons Responsive sometimes does not recognize RFP documents in the import configuration setting. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) for the ability to save response content in the knowledge library Review Source KP Kate P. RFP Knowledge and Content Manager Insurance Used the software for: 2+ years ### "responsive IS responsive!" February 10, 2025 4.0 I enjoy responsive. I have used Loopio and Qvidian, and find this much simpler than both of these applications. Pros I like how user-friendly it is. I'm also enjoying the new grammar check capability. Cons How difficult it is to set up saved searches. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive, formerly RFPIO I did not make the final decision, but price did play a role, as did the fantastic responsive support staff. Switched from [Loopio](https://www.capterra.com/p/133042/Loopio/) I changed jobs, to be honest. I find the two applications quite similar. Review Source AJ Ankit J. Senior Proposal Specialist Human Resources Used the software for: 1-2 years ### "RFPIO review" February 5, 2025 5.0 It was the best experience for me. I will say it is the best tool I have worked in. Its simplicity is the best thing. Pros Responsive is one of the best RFP tool I have worked on. Any functionality from RFPIO is top notch be it a UI, export functionality, AI response. I will say RFPIO is the best tool for RFP responses. Cons Some time import of Ariba file doesnt work as it fail to take drop done. Also word template for response also some time create issues. Alternatives considered [RocketDocs](https://www.capterra.com/p/82490/PMAPS/) Reason for choosing Responsive, formerly RFPIO RFPIO UI , export functionality and integration simplicity won the battle. Switched from [Loopio](https://www.capterra.com/p/133042/Loopio/) Loopio was failing at some point so we thought of moving to RFPIO. Review Source RD Rui D. Bid Manager Computer & Network Security Used the software for: 1-2 years ### "Review of Responsive" February 13, 2025 4.0 Positive and with great potential to develop within the tool Pros How powerful is the tool and how depth you can go on the answering library page and project Cons Licensing costs and slow response times when pasting text into search functions Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Responsive, formerly RFPIO Powerful options and tool for content management Switched from [Loopio](https://www.capterra.com/p/133042/Loopio/) more powerful suite to use for content management Review Source MT Megan T. Proposal Writer Wholesale Used the software for: 2+ years ### "Easy, quick and responsive content management!" February 13, 2025 5.0 I couldn't imagine doing this job without a tool like Responsive. Pros Responsive makes finding content so simple. The recommended answers, along with the ability to search in many different ways (keyword, tags, facets) has made creating responses fast, and as easy as possible. Cons I wish formatting answers was a little easier. Review Source JK Jarosław K. Support Manager Translation and Localization Used the software for: 6-12 months ### "Transformative experience" February 17, 2025 4.0 The overall experience with RFPIO was transformative. It helped our business to move from the old system of QA's where an employee would keep asking the same question over and over again on a chat across different RFPs. RFPIO's knowledge base and vault of ready responses streamlined the process and allowed greater efficiency. Pros What I liked the most about Responsive is that it enables collaboration between various teams without the need to rely on external software. Its integration with Slack also enabled me to stay on top on any meaningful changes to RFPs I'm involved in. Cons The most problematic aspect of the software is its notification scheme. I often get Daily Task Reports for sections that are 100% complete and require no work from me as a contributor. My understanding is this cannot be limited by any setting. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.