# Page 3 | Responsive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Responsive the right Proposal Management solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148054/Responsive/reviews --- Responsive 4.5 (190) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 3 - Reviews of Responsive ## Showing most helpful reviews Showing 51-75 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC Dante C. SE Computer Software Used the software for: 1-2 years ### "Review of Responsive" March 19, 2026 3.0 Its ok, I feel it can be improved and make it more intuitive , faster and easier to use for all teams involved Pros Its all in one, I feel it covers what is required to have a repository of data around rfps, rfx, rfi and other stuff Cons Filtering, search, it does not find relevant information, this could be that the data is not made available as expected Review Source AR Amber R. Proposal Writer Computer Software Used the software for: 2+ years ### "Many options for content organization" January 7, 2025 4.0 I use this every day as part of my job and I am overall satisfied with the use of the tool and its many features. I am currently sorting out our thousands of pieces of content and I find the process enjoyable. Pros There are many options for organizing the Content Library, from tags, to collections, to multiple responses to a question, and more. The project management feature is also useful, especially the option to invite guests to collaborate and not require them to make an account. Cons There are many minor glitches, which after contacting the support team, usually get fixed in a timely manner, but after a while I don't want to report every little thing and wished that the QA team would catch them before going into production. Also the customer care team is hit and miss, and we faced some communication issues when it came to billing. Review Source AG Abhiroop G. Manager Information Services Used the software for: 2+ years ### "Responsive : Game changer using AI" December 18, 2024 4.0 The overall experience of Responsive has been positive. Responsive has improved the throwput and helped maintain a standard response across various presales personnel Pros Responsive's AI add-in has been a game changer for our team. The AI add-in not only helps speed up the response but also automates a lot of redundant tasks that the team had to perform. Cons Reponsive has recently changed their licensing model. The current licensing model doesn't support scaling without breaking the bank. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive We had existing relationship with RFPIO. Review Source SH Suyasha H. Senior Associate - Solution Design Information Technology and Services Used the software for: 2+ years ### "Responsive - Respond to Proposals effectively and efficiently!" November 11, 2024 5.0 Using Responsive's AI-powered content library for GEP's proposal management activity has significantly streamlined the proposal creation process and improved the quality and consistency of responses. Pros 1\. Quick Access to Relevant Content: Responsive AI has made it easy to find the most relevant materials for any proposal. This reduces time spent searching for content, improving efficiency and consistency. 2. Improved Consistency and Accuracy: Responsive has helped standardize language and style across different proposals, ensuring that branding and messaging remain consistent. It also reduces errors by providing content that has been vetted for accuracy and relevance. Reduced Proposal Turnaround Time: With streamlined access to content, automated suggestions, and faster assembly, Responsive content libraries has significantly shorten the proposal development cycle. Cons I understand that the AI references the Content Library, but I would also like it to include responses based on information from documents uploaded to the tool. Review Source DP Daryn P. Senior Proposal Contract Specialist Information Technology and Services Used the software for: 1-2 years ### "Responsive Review " February 13, 2025 4.0 Overall, it's a good experience. A signature option for each project would be a nice feature. Pros I like the content library and the efficiency of managing projects. Cons The inability to distill bids within the platform. Review Source DG Deirdre G. Proposal Specialist Financial Services Used the software for: 2+ years ### "I recommend." December 12, 2024 4.0 I enjoy using Responsive 99% of the time. Pros It is fairly intuitive and have most of the features that I want. Definitely easier to use than another other similar product I've used. Cons Would like a little more sophistication in some functions such as excluding certain items permanently from the duplication report. I also still manually load excel workbooks because the program has problems properly sorting complicated worksheets. Review Source SH Stefano H. Proposal Operations Associate Health, Wellness and Fitness Used the software for: 1-2 years ### "Great use of AI" February 4, 2025 5.0 I overall love Responsive, and would recommend using it to anyone Pros I like it’s user interface, and the use of AI. Cons I do not think the question matching is as good as it could be. Review Source HC Heather C. Proposal Manager Security and Investigations Used the software for: Less than 6 months ### "Life saver!" February 13, 2025 5.0 Its great! I also really like the ability to search in the content library without making a project if I'm just needing a small piece of content! Pros I love the various tags, I also appreciate the ability to add questions sets and answers to the library for a reviewer to vet and then place for the entire team to use. Cons Sometimes charts and pictures do not retain the quality resolution Review Source RB Rohit B. Product Security Governance Analyst Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Responsive: A tool that makes answering RFP a left hand job" November 11, 2024 5.0 Pros The feature of Responsive that multiple collaborators can work on an RFP simultaneously is amazing. Also, the features like the content library, review, etc are very useful. Cons Everything almost is perfect about the tool. I don't feel there is a drawback. Review Source MC Matthew C. Content Automation Assistant Computer Software Used the software for: Less than 6 months ### "Good product, could do with more customisation " December 17, 2024 4.0 Overall quite good. took a while to get use to and learn most of the functionalities, but it is a very effective tool. Pros I like how it acts as as repository for our Q&As and can also help with projects. Cons I don't like the lack of functionality around custom fields. For my company it is really important the AI doesn't give wrong info based on wrong product version.\` Review Source BL Bill L. Global Institutional Sales Support and Client Relations Investment Management Used the software for: 1-2 years ### "Extreme Time Saver" August 8, 2024 5.0 Responsive has helped increase my job efficiency greatly. With the platform, I'm able to easily add and remove Q/A pairings as well as leverage the current pairings we have in the database with ease. The ability to filter for certain things using the tags or collections feature helps me find things a lot quicker and remove any irrelevant items, ensuring the answers always pertain to exactly what I'm looking for. The only critiques I have with it are small ones which can be fixed or a new feature could be added to mitigate the problem. Overall, it's a very helpful platform that I encourage others in the industry to use, to help fill out questionnaires, as it has saved my team and I countless hours a year with the answering process. Pros \- Very user friendly - Smooth transitions between tabs and sections - Lots of options for sorting and filtering - "Collections" feature is extremely helpful Cons \- Copy and paste function sometimes doesn't work properly - When I'm in a Q/A pair, I'm unable to see what (if any) collection the pair is a part of. You can see this with the tags, so I'd like to see it with collections as well Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive I wasn't a part of the decision-making process, however, my team told me that Responsive seemed easier to use and had a more robust database storage system in place. Review Source EL ERIC L. Proposal Manager Information Technology and Services Used the software for: 1-2 years ### "Response to Responsive" February 4, 2025 4.0 Not used all the time but it can be a timesaver when utilized propoerly. Pros Repository for all responses, ease of use, filtering Cons Updates to the database of responses needs to be constantly maintained Review Source DD Debarun D. Manager Deal Desk and Strategy Information Services Used the software for: Less than 6 months ### "RFPIO reviewq" November 11, 2024 4.0 RFPIO is a good tool for answering complex RFPs with internal teams . Pros Responsive has a great content library which grows over time and auto-tags relevant answers. Cons The import process for importing files into the tool should be more smooth and user friendly. Review Source Joe A. Sr. Security Program Manager Information Technology and Services Used the software for: 1-2 years ### "Speeds up knowledge gathering and response time" November 16, 2023 5.0 Pros It's quite a luxury to be using Responsive when working with RFPs, customer/vendor questionnaires and similar documents that require gathering knowledge and answering inquiries. Most companies I know still use manual processes for the same and keep on having to redo the same work over and over again. Responsive provides an easy workflow, enterprise level access control and ability to build up a strong database of knowledge bits to semi-automate the necessary tasks and get answers to customers in a much faster way. Cons While I don't have direct experience with the ETL process that moves questions from customer systems/documents to Responsive, based on what I observe, the platform could be doing a better job of maintaining the question formats (e.g., multiple choice selections, drop-down fields, etc.) Review Source EB Elizabeth B. Senior Proposal Manager Information Technology and Services Used the software for: 6-12 months ### "Easy to Use! " September 13, 2022 4.0 Overall, the process has been great. We had to do a quick migration to RFPIO so we would not be locked into a contract with our previous vendor. THey worked with us and helped us get the training we needed as fast as possible to have an MVP. Pros RFPIO has helped streamline the RFP process in our organization. We are able to include more SMEs in the RFP process with little to no training. The previous software we used, was very hard to figure out and manage, which resulted in necessary people not wanting to engage with the tool because it was too complicated. RFPIO changed all of this for us and has made it easy for our teams to collaborate. Cons We had some issues integrating with Salesforce, and the reporting aspect is still not what we want it to be. We have custom roles, and because we only use SSO we cannot 'impersonate' other roles for training and development purposes. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Switched from [Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/) The product was not user-friendly and lacked many features. The final issue that led to the switch was having a production issue for over 4 months that kept us from being able to complete RFPs and resulted in a lot of re-work. Even after multiple escalations to their development, they could not solve their own issue. Our contract was up for renewal so we made the decision to switch. Review Source CM Christopher M. Proposal Writer Computer & Network Security Used the software for: Less than 6 months ### "A Great Content Storage and Organization Resource" September 2, 2022 4.0 Overall, our experience with RFPIO has been very favourable as it allows us to store, organize, and reuse information repeatedly and efficiently. Organizing the framework of proposals is also very easy and sections can be reordered, added, and removed with ease. A great time saver is the ability to use templates and even clone a previous project to get started quickly. Pros What I like most about RFPIO is the ability to store content and knowledge in sections and answer format. Once populated with verified content, it reduces the resources required to compile a standard proposal and the author and reviewer functions streamline team contributions. Custom merge fields, categories, keywords, etc. offer a lot of flexibility over how you organize and retrieve your content. Cons Although RFPIO is a great resource for storing and organizing content and knowledge, it's limited control over the formatting of the content means that exporting proposals through multiple iterations can be time consuming. Word templates do a decent job of providing a base look and feel but working with things such as line spacing, tables, etc. is finicky and image quality from RFPIO to Word document to PDF can result in poor end quality. Once I have compiled the bulk of the project and exported to Word, I tend to continue with Word and then am forced to go back and update any content changes in RFPIO to reflect the final results. It is not efficient to make changes and re-export each time. Review Source LM Lesley M. Sr. Proposal Specialist Hospital & Health Care Used the software for: 6-12 months ### "First Year user Review" September 6, 2022 5.0 it's been great, the support and knowledge base have been exceptional. Pros The ability to upload our customer templates and answer on the fly, and then download the completed template. Very intuitive to find responses to questions in the library. Auto tagging Questions & Answers in templates. Cons There were a few bumps in the new version and a bit of a learning curve but overall a very good software for our needs. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive Loopio wasn't ready to integrate into some of the software we use regularly. Switched from [Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/) The ability to integrate into Microsoft Teams, the ease of responding and importing our own templates. Review Source GK Guillermo K. RFP Manager Financial Services Used the software for: 1-2 years ### "Great tool " April 4, 2024 4.0 Overall, very positive. Right now it is a central part of our working process, so I cannot see myself going back to no tool, as it was our case. Pros That it was very easy to start working with, and that we have all the previous content in a very accesible way. The reports we receive are great, as we can have an overview of the projects and create stats on how we are working. Cons We need to work very hard to keep everything updated. We have too many products and sub-companies, and therefore it is very difficult to use the AI automatic answers. There are many applications we are not using because they are limited to the admin, so I dont think we are using the full power of the tool. But that is more on us, I guess. Review Source Brian Z. Sr RFP Manager Computer Software Used the software for: 1-2 years ### "Affordable, comprehensive platform with superior admin / user support" May 21, 2019 5.0 Hundreds of hours saved in responding to questionnaires and RFPs. RFPIO offers very competitive cost savings over most of the larger RFP software providers. The same functionality at a fraction of the cost of the big guys. Customer support is top notch - all questions or requests for help are addressed within the same day (or within 24 hours at most). Great, direct support from the management team - no call centers, no outsourced product support. You get assistance from people who helped build the product. Pros RFPIO's answer library is a miracle with great features. The library provides a way to assign different owners and keep individual Q&A pairs updated in real. Access to our stock answers saves our users and SMEs hundreds of hours each quarter and affords them more time to devote to their primary job functions while spending less time on researching technical responses. Cons RFPIO is great for small to moderate sized teams. For larger organizations who complete 20 or more RFPs per month with multiple RFP teams working at the same time, multiple, parallel instances of RFPIO may be needed to best suit those needs on a grand scale. Alternatives considered [Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/) Reason for choosing Responsive Ease of use, simplicity of platform relevant to our team's needs...and COST!! Review Source Response from Responsive (formerly RFPIO) May 24, 2019 Thank you, Brian! Hundreds of hours saved...time we're sure well spent! We appreciate your kind words, especially about our support team. We try to have our experts be accessible whenever possible. Thanks again for the high marks and thoughtful review! RB Rodney B. Senior Managed Print Services Consultant Information Technology and Services Used the software for: 6-12 months ### "RFPIO New to our Organizaion" April 4, 2024 2.0 Overall I didn't mind using RFPIO, but did feel it had several issues. The last RFP I had I ended up manually saving after every line as I didn't trust that the information would still be there the next time I looked and sure enough, I required my bid leader to find all the information that I typed as it all disappeared. Thankfully I saved all the time so didn't lose much. The AI was getting better as we were increasing the RFP Data base. I am sorry to say though where there are several things I liked about RFPIO,, at this time I would not recommend it as I want more control over the document. Pros 1\. the ability of AI to find response recommendations from previously answered questions 2. the ability to tag or invite someone to assist with a1. particular question 3. the notification email that there are still outstanding questions 4. the team collaboration and what their duties are Cons 1\. Limited view of RFP or the difficulty to reviewing the document 2. Garbage in is garbage out and if there isn't enough responses for a particular question then no data 3. Difficulty of editing, undoing to adding special type functionality 4. Requires automatic save as the solution seemed to consistently delete material and very difficult or impossible to retrieve it. 5. Difficult inserting pictures or cutting and pasting information from other sources. Review Source Anthony R. Sales Operations Specialist - Proposal Manager Computer Software Used the software for: 1-2 years ### "The Most Flexible RFP Tool Available" December 7, 2018 5.0 As one of RFPIO's early customers, I can honestly say that our experience has been nothing but absolutely amazing. We've been able to calculate massive returns on investment in using their software, and I've enjoyed working with their team so much. RFPIO didn't just introduce me to a proposal tool, they introduced me to the proposal community. Pros RFPIO has the best document import in the business. It's flexible enough to handle almost any format of document, but still offers plenty of time-saving shortcuts. The export functionality is also very good--it almost always results in a clean, tidy document. I also love the flexibility of the Answer Library. Features like merge tags, intelligent tagging, custom fields, collections and categories mean that the Library is more than capable of handling just about any business case you can throw at it. Cons My computer tends to have some latency issues when trying to work with large projects, and everything takes maybe just one more click than I'd like, but I also think that the payoff there is an interface which really does not need to much explanation for end-users. Review Source Response from Responsive (formerly RFPIO) December 11, 2018 Thank you, thank you, Anthony! We've learned a lot from working with you, and are so pleased to hear that you are finding community in your work with us and other proposal professionals. We're always looking for ways to make the user experience better, so we appreciate your feedback in that area too. Looking forward to measuring even more efficiencies in the RFP response process with MasterControl! Aman Preet S. Developer Biotechnology Used the software for: Less than 6 months ### "Pros and cons of RFPIO" December 20, 2022 3.0 Overall experience with RFPIO have been quite well as it has fulfilled our current requirements of task management and workflow management. Pros RFPIO is the amazing tool for task management as well as for workflow management as we in our team has multiple tasks that are assigned independently to other resources and these tasks can be automatically monitored by team lead.Similarly workflow management helped us to follow the pipeline that we built for each iteration of task. Cons E-signature feature of this tool is not upto the mark also it don't provide more varieties of docs in customised documents section but we can create different instances of the same using valid methods. Alternatives considered [Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/)[Ombud](https://www.capterra.com/p/204190/Ombud/) Reason for choosing Responsive As per our current requirements we were looking for a tool with best task management and workflow management tool and RFPIO tick all the boxes. Switched from [Loopio for Salesforce](https://www.capterra.com/p/211472/Avnio-RFx/)[Loopio](https://www.capterra.com/p/133042/Loopio/)[QorusDocs](https://www.capterra.com/p/126738/Qorus-for-proposal-management/) The workflow management features of these tools were not as smooth as that of RFPIO tool. Review Source AA Amanda A. Solution Consultant Translation and Localization Used the software for: 2+ years ### "RFPIO Review 2022" September 1, 2022 4.0 Overall, we have enjoyed using RFPIO and benefited from the system. Pros RFPIO provides the workflow automation and a centralized area for customer facing knowledge as expected. The system really has made managing content and bids much more streamlined. Cons There are some usability issues (i.e. deleting documents that were previously linked to a Q&A pair, inconstancies with the new and legacy UI functionality, ability to delete comments in the Q&A library, none ideal visibility and filtering for users, etc.). While the system support team is responsive to bug logs, it can take a long time (months) for resolutions or fixes to issues and there is no real proactive communication from our account team. Reason for choosing Responsive The functionality looked to be more robust and have all of the necessary functionality for our needs at the time and moving forward. Review Source Collette C. Director, Strategic Sales Support Marketing and Advertising Used the software for: 1-2 years ### "Game changing for the RFP team" December 3, 2018 5.0 As stated in the title, RFPIO has really changed how we manage the RFP process. It has allowed us to bring all of our SMEs into the system and saved us from countless versioning, passing Word docs around, copying and pasting updates into a master, etc. Our team can communicate and collaborate with ease. It is tremendously cost-effective in that it frees our technical folks and others to spend more time on their core jobs and less time digging for RFP answers. Pros The ease of collaboration across the company and the ability to manage the RFP process in a far more streamlined fashion than previously. RFPIO allows the user to search for just the right content with ease. RFPIO has truly changed the way we do business -- for the better. Cons Nothing, really. Whenever I have had an issue (all minor) with how the software works (for instance, a notification I wanted to turn off), the RFPIO team helped me with a workaround. It really works extremely well for us. Review Source Response from Responsive (formerly RFPIO) December 5, 2018 Thank you for such a thoughtful review, Collette! We love hearing that your teams are collaborating better and your RFP process has gotten stronger. Cheers to our continued partnership with you and the Yes Marketing team! ID Iris D. RFP Specialist Human Resources Used the software for: 1-2 years ### ""I Love RFPIO" - The Words That Come Out of My Mouth Everyday" May 15, 2019 5.0 My experience has been nothing but positive! So easy to use and when it is not easy, the support team at RFPIO makes it easy for me. Pros I do not even know where to begin! RFPIO has changed the way I do proposals forever, and I cannot imagine being without it. It gives me the time to not just meet the RFP requirements, but to actually be able to customize and tailor my responses, something I did not always have the luxury of time to do. It allows me to complete more RFPs than ever before. I cannot even begin to list everything I love about RFPIO, but one thing that stands out is the collaboration aspect and being able to do a first run of answering questions based on what I have in my library, and then being able to assign questions out and follow their activity, It allows me to meet deadlines with a high quality response time and time again. And saves me time! Cons I am going to say NOTHING, because anytime I have had an issue or a desire for a new function, the RFPIO team is so responsive and has helped me through or even added a new feature. The one thing I wish it had, and I believe is in development, is a way to check when a draft of an answer is complete, but not marked as answered yet. Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Iris, you've been such a great cheerleader for us and we appreciate your kind words very much! We often hear that people save time by using RFPIO, but it's great to hear how you're maximizing that time by turning up the notch on your RFP quality. Thank you for being a wonderful customer! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.